Juan Alejandro Duque Jaramillo

FullStack Developer | Web Developer | Software Programmer

alejoduke52@hotmail.com @juanalejandroduquejaramillo 6043299201

+57 3197410539 Medellín, Colombia alejoduke52.github.io/myportfolio.github.io

Computer engineer graduated from the UPB (Universidad Pontificia Bolivariana) focused on solving problems
logically and efficiently for correct customer satisfaction, passionate about web development, with experience in
responsive design by several courses certified by EDTeam, with the knowledge of tools like React.js, Html, CSS
(FlexBox & Grid), Ecmascript 6, Node.js, Express.js, Docker, RESTful API and SOAP services, ASP.NET (C# &
MVC), agile methodologies (SCRUM), Version Control (GIT), continuous integration tools (CI/CD) and Testing
with Visual Studio.

ACADEMIC QUALIFICATIONS

Undergraduate
Universidad Pontificia Bolivariana
Undergraduate of Science in Informatics Engineering
2016 - 2022

LANGUAGES: ENGLISH C1

CERTIFICATIONS

RESPONSIVE WEB DESIGN NODE.JS & EXPRESS.JS

EDTEAM EDTEAM
EXPEDITION: NOV. 2021 EXPEDITION: FEB. 2022
CERTIFICATE: CERTIFICATE:

SASS FROM ZERO CI/CD WITH GITLAB

EDTEAM EDTEAM
EXPEDITION: OCT. 2021 EXPEDITION: FEB. 2022
CERTIFICATE: CERTIFICATE:

REACT FROM ZERO REST API CREATION WITH .NET CORE

EDTEAM EDTEAM
EXPEDITION: SEPT. 2021 EXPEDITION: FEB. 2022
CERTIFICATE: CERTIFICATE:

HTML, CSS & JAVASCRIPT FROM ZERO JAVA, SPRINGBOOT AND JAVA EE
EDTEAM EDTEAM
EXPEDITION: AGO. 2021 EXPEDITION: JUN. 2021
CERTIFICATE: CERTIFICATE:
 WORK EXPERIENCE

CX REPRESENTATIVE AND TRAINEE DEVELOPER - TELEPERFORMANCE

SEP 2021 - JAN 2022

Functions:
• Solving Technical Issues about the Doordash App.
• Giving support to the Customer following the right proccess.
• Management of tools like AWS SalesForce, MS Office & Zoom.

Achievements:
• I increased the efficiency of the team, exceeding the metrics that had been proposed each month.
• I optimized the company's resources by providing more efficient solutions and reaching 80% customer
satisfaction.
• I improved response times in each interaction by proactively using the company's tools.

PROFESSIONAL SKILLS

Coding Languages:
• Web Development
Html, Css, Javascript ES6, React.js, Node.js, Express.js
• Desktop Development:
Java, Springboot & Java EE, C#, ASP.NET, MVC, Python
• Data Bases:
MySql, SQL Server, MongoDb, Firebase
• Cloud Development:
Kubernetes, Docker
• Softskills:
GIT, Agile Scrum methodology