Professional Documents
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PROJECT
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International Journal of Project Management 23 (2005) 504–512
www.elsevier.com/locate/ijproman
Received 15 September 2004; received in revised form 10 November 2004; accepted 22 March 2005
Abstract
This study investigates the relationship between peoplesÕ behaviors, attitudes and perceptions towards safety culture and to com-
pare safety culture divergences among three levels of construction personnel: top management, supervisory staff and frontline
worker by conducting safety culture survey. The questionnaire comprising general information and 36 safety attitude statements
were distributed to 423 construction personnel working in ten different construction sites in Hong Kong.
The results from this study indicate that the 8 testable factors, including organizational commitment and communication, line
management commitment, supervisorÕs role, personal role, workerÕs influence, risk taking behavior, obstacles to safe behavior
and accident reports, have high inter-correlations and the three groups of respondents hold quite different regarding safety culture.
These findings can give invaluable indication to the construction personnel to have better understanding of safety culture in Hong
Kong construction industry.
Ó 2005 Elsevier Ltd and IPMA. All rights reserved.
create a measure of safety culture, but it can be reflected safety training courses to personnel working in con-
through human behavior, perceptions and attitudes [4]. struction industry, which aim at educating site personnel
In this study, peopleÕs behaviors, attitudes and per- the importance of site safety, their rights and duties on
ceptions towards safety culture are investigated by site safety issue and raise their safety awareness.
means of conducting safety culture survey. The inter-
correlations among 8 factors, including organizational 2.2. A review of concepts and theories of safety culture
commitment and communication, line management
commitment, supervisorÕs role, personal role, workerÕs The concept of safety culture promotes universal
influence, risk taking behavior, obstacles to safe behav- understanding of the accident phenomenon since it helps
ior and accident reports, are then explored. Finally, the clarify peopleÕs perception of safety and behavior related
divergences of safety attitude among the three work- to safety.
force levels are compared. The term ‘‘safety culture’’ has many definitions
Basing on these determinants, a number of hypothe- according to the past researchers and they are summa-
ses are derived as follows: rized as follows:
H1: Organizational commitment and communication Perceptions and beliefs, behavior and management
are positively correlated to line management com- systems are the elements which combine to form an
mitment, supervisorÕs role and personal role. organizationsÕ ‘‘safety culture’’ [7].
H2: Organizational commitment and communication ‘‘Safety culture’’ is the ‘‘collective behaviors of people
are positively correlated to accident reporting in the organization that over time becoming patterns,
system. typical or habit’’. Employees always behave in ways
H3: Personal role is positively correlated to work- that the company requires them to, without consider-
forcesÕ influence. ing why they need to do [8].
H4: Personal role is negatively correlated to risk taking A safety culture is the set of assumptions and their
behavior and obstacles to safe behavior. associated practices, which permit beliefs about dan-
H5: There are differences in safety attitudes among the ger and safety to be constructed [9–11].
three workforce levels: top management, supervi- Safety culture is an environment in which people do
sory staff and workers. their tasks safely and for the right reasons [12].
List of Question
Section I:
1. Career position
2. Type of project presently involved
3. Education Level
4. Time of safety training you have received (except the compulsory Safety Card Training)
Section II:
1. Senior management takes safety seriously.
2. There are sufficient resources available for safety in your company.
3. Management places a low priority on safety training.
4. The company shows interest in your views on safety.
5. You are always informed of the outcome of meetings which address safety.
6. The safety committee makes an important contribution to safety in your company.
7. Productivity is usually seen more important than safety.
8. Accidents, happen in the site, are always reported
9. Near misses are always reported.
10. Your immediate boss would be very helpful if you asked for advice on safety matters.
11. Your immediate boss is receptive to ideas on how to improve safety.
12. Your immediate boss does not do enough to ensure safety.
13. The supervisors in your company are good at detecting unsafe behavior.
14. The supervisors in your company are good at ensuring safety at work.
15. There is nothing you can do to further improve safety in your company.
16. There are some safety procedures/ instructions/ rules do not need to be followed to get the job done
safely.
17. There are too many safety procedures/ instructions/ rules helped to reduce the real risks of the jobs for
which you are responsible.
18. The safety training covers all the risks associated with the work for which you are responsible.
19. You are sometimes feeling uncertain what to do to ensure the safety in the work for which you are
responsible.
20. Your own contribution recognizes the relative importance of safety.
21. You are clear about your health and safety responsibilities and fully understand the safety procedures.
22. All the people who work in your team are fully committed to safety.
23. You trust your workmates with your safety.
24. It is important for you to work safely if you are kept the respect of the others in your team.
25. Your workmates react strongly against people who break safety procedures/ instructions/ rules.
26. There is some workmates’ influence you to work safely.
27. Some of the workforces pay little attention to safety.
28. Some people have a poor understanding of the risks associated with their work.
29. Not all the safety procedures/ instructions/ rules are strictly followed by people.
30. People are sometimes pressured to work unsafely by their colleagues.
31. People who work in your company sometimes take risks at work which you could not take yourself.
32. Some safety procedures/ instructions/ rules are difficult to follow.
33. There are some physical conditions at the workplace restrict people’s ability to work safely.
34. There are some safety procedures/ instructions/rules not really practicable.
35. There are some jobs difficult to do safety.
36. It is sometimes necessary to take risks to get the job done.
Fig. 2. Questionnaire for the safety culture survey (partly adopted from HSE [15]).
are 125 respondents from the civil construction firms, to make random errors and simple mistakes, which af-
207 from private building construction firms and 91 fected the reliability of the survey.
from government authorities.
4.2. Mean scores for the three groups of respondents with
4.1. Reliabilities of the safety culture survey respect to 8 testable factors
Before examining the results of the findings, the inter- Referring to Table 2, the range of mean scores of 8
nal-consistency reliability of the safety culture survey testable factors got from all targeted respondents was
was tested. Referring to Table 1, almost all of the coef- from 3.250 to 3.790 (average scores = 3.493). For ease
ficient alphas (where a P 0.5) regarding the perceptions of comparison, the mean scores were resulted from the
were acceptable except perception of supervisorÕs role sum of scores by the numbers of statements for each
(for F4, a = 0.237). testable factor. The overall results indicated that the
One of the reasons for low reliability results for management group got higher mean scores for each of
‘‘supervisorÕs role’’ may be due to insufficient number the factors than the supervisory staff, followed by the
of statements in the questionnaire (Q17 and Q18 only) worker group. It reflects that the safety perception for
for the reliability analysis. Moreover, distractions and the management group is higher than that of the super-
misunderstandings would increase peopleÕs tendencies visory staff group, followed by the worker group. Safety
508 I.W.H. Fung et al. / International Journal of Project Management 23 (2005) 504–512
Table 3
Inter-correlation among 8 testable factors
F1 F2 F3 F4 F5 F6 F7 F8
* * * * *
F1 Pearson (r) correlation 1.000 .574 .541 .218 .531 .381 .149 .348*
Sig. (2-tailed) – .000 .000 .000 .000 .000 .081 .000
F2 Pearson (r) correlation .574* 1.000 .370* .337* .453* .469* .037 .124
Sig. (2-tailed) .000 – .000 .005 .000 .000 .677 .175
F3 Pearson (r) correlation .541* .370* 1.000 .333 .423* .370* .309* .398*
Sig. (2-tailed) .000 .000 – .000 .000 .000 .000 .000
F4 Pearson (r) correlation .218* .337* .333* 1.000* .299* .283* .175 .114
Sig. (2-tailed) .000 .005 .000 – .000 .001 .053 .194
F5 Pearson (r) correlation .531* .453* .423* .299* 1.000 .440* .078 .229*
Sig. (2-tailed) .000 .000 .000 .000 – .000 .322 .006
F6 Pearson (r) correlation .381* .469* .370* .283* .440* 1.000 .077 .044
Sig. (2-tailed) .000 .000 .000 .001 .000 – .356 .599
F7 Pearson (r) correlation .149 .037 .309* .175* .078 .077 1.000 .514*
Sig. (2-tailed) .081 .677 .000 .053 .322 .356 – .000
F8 Pearson (r) correlation .348* .124 .398* .114* .229* .044 .514* 1.000
Sig. (2-tailed) .000 .175 .000 .194 0.06 .599 .000 –
*
Correlation is significant at 0.05 level (2-tailed).
lead as good examples. It helps to raise the safety awareness found between supervisory staff group and worker
for the rest of the employees. Furthermore, once the safety group for F1 and F2 factors. However, there is no sig-
concept is established in the employeesÕ minds, with an nificant difference between management group and
effective administration and management system of the supervisory staff group in all testable factors. It demon-
organization, staff will have much more confident to tackle strates that safety culture divergences are mainly oc-
any obstacles and difficulties relating to safety issue. curred between management and worker group, and
supervisory staff and worker group, respectively.
4.4. Safety culture divergences among three groups of From the above findings, it is revealed that manage-
respondents ment group, generally, have more positive attitudes to-
wards safety than worker group, particularly for the
In order to investigate safety cultural divergences be- factors of ‘‘organizational commitment and communi-
tween three groups of respondents, including managers, cation’’ (F1), ‘‘accident reporting’’ (F2), ‘‘line manage-
supervisory staffs and workers, ANOVA was used to car- ment commitment’’ (F3), ‘‘personal role’’ (F5) and
ry out the analysis. The Tukey test was then used to exam- ‘‘workmatesÕ influence’’ (F6). It reflects that the manage-
ine which specific pairs of means are significantly different ment group would be emphasis on these 5 factors com-
with respect to 8 testable factors at 5% significant level. pared with work group.
The difference in the average scores of 8 testable factors As for the significance differences in organizational
for three groups of respondents has been shown in Table 2 commitment and communication (F1) and reporting of
before. To further investigate the safety culture divergence accidents and near misses between supervisory staff
among the respondents, the corresponding F values and group and worker group, it may be result from their dif-
significant differences regarding each factor for three ferent job positions. The supervisory staff group gener-
groups of respondents are tested as shown in Table 4. ally has strong sense of responsibilities. Being as
The results indicate that there is significant difference in supervisors, they have duties to report accidents and
factors of ‘‘organizational commitment and communica- keep good communication with their subordinates
tion’’ (F1), ‘‘accident reporting and near misses’’ (F2), (workers). For the worker group, they commonly think
‘‘line management commitment’’ (F3), ‘‘personal role’’ that reporting accidents and organizational commitment
(F5) and ‘‘workmatesÕ influence’’ (F6) among the three lev- and communication are out of their concern and these
els of the respondents. This is in line with the Hypothesis 5. should be managed by the superiors.
The safety culture divergences for the three groups of
respondents were further explored by Tukey test with re- 4.5. Other determinant factors causing safety culture
spect to 8 testable factors. The results shown in Table 5 divergences among the three groups
indicate that the management group and the worker
group have significant difference in the 5 testable factors According to some respondents at management and
(F1, F2, F3, F5 and F6). The significant difference is also supervisory level, workers are generally indifferent and
510 I.W.H. Fung et al. / International Journal of Project Management 23 (2005) 504–512
Table 4
ANOVA test for the three groups
Sums of squares df Mean square F values Significance
F1 Between groups 250.298 2 125.149 11.681 .000
Within groups 2967.778 420 10.714
Total 3218.076 421
F2 Between groups 39.012 2 19.506 9.586 .000
Within groups 563.695 420 2.035
Total 602.707 421
F3 Between groups 36.364 2 18.182 4.770 .010
Within groups 1055.924 420 3.812
Total 1062.288 421
F4 Between groups 2.345 2 1.173 .765 .467
Within groups 424.641 420 1.533
Total 426.986 421
F5 Between groups 164.048 2 82.024 7.048 .001
Within groups 3224.003 420 11.639
Total 3388.051 421
F6 Between groups 140.488 2 70.244 9.704 .000
Within groups 2004.926 420 7.238
Total 2145.414 421
F7 Between groups 16.726 2 8.363 1.018 .364
Within groups 2275.832 420 8.216
Total 2292.558 421
F8 Between groups 26.488 2 13.244 1.087 .340
Within groups 3375.799 420 12.187
Total 3402.287 421
passive on safety issue and have poor safety attitudes. supervisorÕs role and active personal role. Active per-
Besides, workerÕs ignorance and their resistance to sonal role to safety and health resulted in high work-
change are the determinant factors to cause the diver- matesÕ influence and low obstacles to safety behavior.
gences among the three groups of respondents. WhatÕs There is significant safety culture divergence between
more, most of the workers are low-educated compared the management group and the worker group in 5 test-
with the management teams and supervisory staff. They able factors which are organizational commitment and
only consider money rewards on work but ignore impor- communication (F1), reporting of accidents and near
tance of construction safety. As a result, they may tend misses (F2), line management commitment (F3), per-
to uncooperative and even overlook the safety sonal role (F5) and workmatesÕ influence (F6). It reflects
regulations. that the management group is much more emphasis on
However, most of management group and supervi- these 5 factors compared with worker group.
sory staff group who are high-educated are more con- The significant difference is also found between
cerned about their workforcesÕ safety issue. They also supervisory staff group and worker group on organi-
realize that the safety performance of the employees zational commitment and communication (F1) and
would affect their reputations and induce high cost ef- reporting of accidents and near misses (F2). However,
fect. High insurance premium for the company with there is no significant difference between management
poor safety record is one of the examples. Therefore, group and supervisory staff group in all testable fac-
they tend to play proactive role to safety issue in order tors. It may be attributed to different extent on sense
to protect the interests of the organizations. of responsibility and education level of the two
groups.
However, there are still many proactive actions for
5. Conclusions and recommendations improving the current situation. It is recommended that
managers and supervisory staff can launch some safety
The results from the Safety Culture Survey indicate promotion campaign to raise the workers safety aware-
that good organizational commitment and communica- ness. Besides, proper and open communication channel
tion is highly associated with effective accident report- has to be established among the three groups which can
ing, high line management commitment, active help different levels of staff giving their voices on safety
I.W.H. Fung et al. / International Journal of Project Management 23 (2005) 504–512 511
Table 5
Tukey test for the three groups
Dependent variable Position (I) Position (J) Divergences (I–J) Std. error Sig.
F1 Management Supervisory staff .266 .13 .099
Worker .520* .11 .000
Supervisory staff Management .266 .13 .099
Worker .254* .09 .019
Worker Management .520* .11 .000
Supervisory staff .254* .09 .019
F2 Management Supervisory staff .015 .20 .997
Worker .550* .18 .005
Supervisory staff Management .015 .20 .997
Worker .535* .15 .001
Worker Management .550* .18 .005
Supervisory staff .535* .15 .001
F3 Management Supervisory staff .360 .18 .122
Worker .490* .16 .006
Supervisory staff Management .360 .18 .122
Worker .130 .13 .554
Worker Management .490* .16 .006
Supervisory staff .130 .13 .554
F5 Management Supervisory staff .220 .13 .229
Worker .421* .12 .001
Supervisory staff Management .220 .13 .229
Worker .201 .10 .100
Worker Management .421* .12 .001
Supervisory staff .201 .10 .100
F6 Management Supervisory staff .422 .15 .053
Worker .576* .13 .000
Supervisory staff Management .422 .15 .053
Worker .154 .11 .323
Worker Management .576* .13 .000
Supervisory staff .154 .11 .323
*
The mean difference is significant at the 0.05 level.
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