Professional Documents
Culture Documents
Role Based Certifications have been introduced from FY 2018-19 as part of Mandatory
Learning for employees upto SMGS-V, taking forward the directives of RBI, for imparting
Role related knowledge and skills to the employees. Specific e-lessons on select topics with
enterprise wide relevance are also part of the mandatory learning requirements. Taking the
initiative forward, to ensure updation of job knowledge and acquisition of new skills relevant
to the changing Banking scenario, the mandatory learning guidelines for employees upto
SMGS-V are being carried forward in FY 2020-21, with some modifications. The summary
of the mandatory learning requirements for FY 2020-21 are as under –
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2. EFFECT ON ANNUAL APPRAISAL
i. CDS Linkage
• 5 marks weightage in CDS is linked to completion of Role Based Certification & all
mandatory e-lessons. There will be no pro-rata distribution of mandatory learning
marks, and 5 marks will be awarded only when all 10 e-lessons and the Role Based
Certification are completed.
• AAA grade will not be awarded to employees who do not score the 5 marks in CDS
for Mandatory Learning, even if he/she otherwise qualifies for AAA grade based on
KRAs (such employees will be awarded AA only).
ii. Promotion
• Acquiring 5 marks in CDS for Mandatory Learning is mandatory for being eligible for
promotion to the next grade.
• Officers in Scale III, IV and V who are due for promotion will be required to acquire
one additional certification apart from getting 5 marks in CDS under Mandatory
Learning.
iii Exemption from Mandatory Learning
• Certain category of officials as per Annexure-F are exempt from Mandatory Learning,
including Role Based Certification, Mandatory E-Lessons & Additional Certification.
Such Officials will get the 5 marks for mandatory learning by default, and will also not
be required to complete Additional Certification, for promotion eligibility.
• The list of officials exempt from Mandatory Learning have to be approved by the
Circle/BU CGMs/Head of the Department not below the rank of GM and should be
provided to STU in soft copies together with hard copies indicating their PF numbers,
designation etc. The authority for granting exemption from mandatory learning to any
individual under exceptional circumstances or to roles not covered in the aforesaid
list rests with DMD(HR) & CDO.
• The category of officials exempted from mandatory learning will include Persons with
Disabilities, Suspended officials, officials on deputation to other organizations and
POs/TOs(Role Based Certifications for POs/TOs is applicable as per PO/TO training
policy.
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3. ROLE BASED CERTIFICATIONS
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• Those who have completed these Certifications in the previous years as well as those
who have completed CP-Associates, will need to complete the redesigned CP-
Associates Certification in 2020-21.
iii. Role Based Certifications for RBI mandated domains
• RBI has mandated that external certifications from approved Institutes be
mandatorily obtained by the Officials working in five specified domains viz. Credit,
Forex, Treasury, Risk and Accounts. Only those Officials who have completed
these Certifications are permitted to work in these domains. Accordingly, the
Officials identified in these domains, will be required to complete their RBI
mandated Certification, within the first half of the current financial year, if they
have not already obtained in the past.
• The Mandatory Learning Score will be awarded to these Officials only upon
completion of the specified RBI Mandated Certification.
• If the RBI Mandated Certification has already been obtained in the past, the
Officials can complete another Role relevant Internal/External Certification.
iv. Role Based Certification for SBILD Director / Faculty & ATI faculty
Faculty at training institutes & SBILD Directors will be required to do any 2 internal
certifications (other than those done in previous years). Alternatively they can do any 2
approved external certifications or a combination of internal & external certification or both
levels of any one of the risk certifications viz. FRM (GARP) or PRM (PRMIA).
vi. Role Based Certification for officials posted in GITC / System Officials posted at
Administrative Offices
• General Cadre Officials posted in GITC in IT Department at administrative offices will
be required to do Role Based Certifications as indicated in Annexure A and B.
• For system Officers posted at GITC and other admin offices, 60 online IT courses
(Annexure C) are being made available through Techvidya platform. Completion
of any two of the courses on Techvidya in FY 2020-21 will be considered as
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completion of Role Based certification. (Like in other external certifications, officers
need not register in HRMS; completion status will be extracted periodically from the
platform).
viii. Role Based Certification for Specialist Cadre officials (Other than System
Officials)
• The Specialist Officers (other than systems), in non-banking roles such as Law
Officers, Rajbhasha Adhikaris, Fire Officers, Engineers etc. are also required to
complete Role Based Certifications.
• “CP-Banking Basics for Specialist Officers” and “Course for Specialist Officers of
Banks from IIBF”, are identified Role Based Certifications for all categories of
Non-Banking Specialist Officers.
• Additionally, some Certifications identified for specific categories of these
Specialist Officers as under –
Category Certification
• The Officials who have completed Internal Certifications from above, can
revalidate the same in the current year.
• If the BU/Departments identify any other internal/external Certification for specific
sub-categories of such Officials, the same will be introduced as Role Based
Certification with the approval of DMD(HR) & CDO.
• Specialist Officers in credit domain will acquire the Certifications relevant to the
general cadre Officers in credit domain.
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ix. Role Based Certification for Regional Managers
Regional Managers will be required to attain any one of the following Certifications – CP-
SME Credit / CICC / CP – Compliance / CP – Risk / CP – Compliance & Risk. The Regional
Managers who are continuing in the same role, can complete any one of these certifications
other than the one completed in previous years (they will not revalidate their prior year
certifications). Regional Manager (FI&MM) will be required to complete the Certification
Program for FIMM (Branch Channel).
xi. Roles for which specific Role Based Certifications have not been
developed/defined
There will be some roles where specific Role Based Certifications have not been
developed/defined. Officials handling such roles may choose one of the approved
certification courses closest to his/her existing role (Revalidation or fresh certification).
4. MANDATORY E-LESSONS
• Apart from Role Based Certification, all employees, including specialist cadre
employees, will be required to complete 10 mandatory e-lessons during the financial
year.
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• The 10 e-lessons will be released in two phases, with 5 e-lessons released
every half year. The e-lessons released at the beginning of the half year will be
available for completion only during that half year and will expire thereafter.
• The employees will therefore have to ensure continuous learning throughout the
year. The schedule for release of e-lessons will be as under –
i. Applicability
Officers due for promotion to the grades of SMGS-IV, SMGS – V & TEGS – VI (i.e. presently
in MMGS-III, SMGS-IV and SMGS-V) in F.Y. 2021-22 (including specialists), are required
to do one certification in addition to their mandatory Role Based Certification & Mandatory
E-Lessons, to be eligible for promotion (Additional certification is not required for award staff,
JMGS-I and MMGS-II and exempt category officials due for promotion in FY 2021-22).
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• In case of backdated promotions, the additional certification has to be completed in
the year preceding to the financial year in which the officer takes part in the promotion
exercise. For example, for an officer considered for promotion in FY 2021-22 with
backdated effect from 2018-19, the additional certification should have been
completed in FY 2020-21.
6. OTHERS
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• The Data relating to completion of Role Based and Additional Certifications will be
frozen at the EOD of 31.03.2021 for reckoning CDS Grades and for the purpose of
eligibility for promotion. All Certifications and E-Lessons will have to be therefore
completed and uploaded and approved in HRMS by 31.03.2021, 2400 Hours.
• All employees shall be required to complete certification by 31st December
2020. No doubt clearing e-workshops will be held during the last quarter of FY to
make the training capacity available for new joinees.
Please bring the contents of this circular to the knowledge of all concerned.
Yours faithfully,
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Annexure – A
INTERNAL ROLE BASED CERTIFICATIONS
2 CP-BM-Adv Certification Program for Branch Branch Manager in Scale III & above (non-Agri
Managers- Advanced branches), All departments of IBG / Foreign offices
3 CP-BM-Agri Certification Program for Branch Branch Managers in FI & MM Network (Scale III &
Managers (Agri based branches) above)
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9 CP – Specialised Certification Program for Specialised • Officials working in Agri Intensive Banking
Investment Credit Investment Credit
14 CP – CAC Certification Program for CAC Officials working in Currency Administration Cell
16 CP – SME Basic Certification Program for SME Basic Officers handling SME advances (upto Rs.50 lacs)
at branches and SMEC / RASMEC (except AGM
SMEC, CM (Sanction/ Maintenance)
17 CP-SME Credit Certification Program for SME Credit Officers handling SME/corporate advances above
Rs. 50 lacs & upto Rs. 50 Crore at Branches /
Admin Offices, AGM / CM(Sanction/Maintenance)
SMEC/RASMEC, Regional Managers, All
departments of IBG / Foreign offices
18 CP – Advanced Credit Certification Program for Advanced Credit Officers handling SME/corporate advances above
Rs. 50 Crore at Branches / Admin Offices
(CAG/CCG), All departments of IBG / Foreign
offices
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19 CP-Forex Certification Program for Foreign Officers handling International Banking / Foreign
Exchange Exchange at branches / admin offices
20 CP – NPA resolution Certificate Program for NPA resolution Officers in branches, admin offices, SARG dealing
with NPA resolution, Credit / Trade / R&S /
Respective officials at Foreign Offices
21 CP-Retail Credit Certification Program for Retail Credit Officers handling PBBU & REHBU advances in
branches/RACPC/RASMEC as well as admin
offices, Credit / Trade / R&S Department / Officials
dealing in credit in retail branches under IBG
22 CP – Digital Banking Certification Program for Digital Banking Officers handling CINB, RINB, CRM, MAB &
YONO at admin offices, All departments of IBG /
Foreign offices, General Cadre Officials in GITC
23 CP – Wealth Certification Program for Wealth Officers under wealth management vertical,
Management Management R&S/OEPS/FIG/HR/TMG / Investment /
Respective officials at Foreign Offices
24 CP – NRI Business Certification Program for NRI Business Officials handling NRI Business at Branches &
Administrative Offices
25 CP – Marketing Certification Program for Marketing Officers in Marketing role such as HLST, MPST,
KAM etc., All departments of IBG / Foreign offices
27 CP – Vigilance Certification Program for Vigilance Officers in Vigilance, DPD roles in Admin Offices,
All departments of IBG / Foreign offices
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28 CP – Audit Certification Program for Audit Officers under I&MA department and officers
handling audit in admin offices, All departments of
IBG / Foreign offices
29 CP – Human Resources Certification Program for Human Officials working in HR role in admin offices,
Resources OEPS/O&IS/R&S/HR officials at Foreign Offices,
New to their Role
30 CP – Customer Service Certification Program for Customer Officials working under Customer Service
Service Department in admin offices, Liaison Officers, All
departments of IBG / Foreign offices
31 CP – Channel Manager Certification Program for Channel Officers posted as Channel Managers in admin
Managers offices / Anytime Channel department
32 CP-PRM Certification Program for Proactive Risk Officials posted in PRM Cell, Jaipur
Management
33 CP – Compliance Certificate Program for compliance Officers in Compliance role in admin offices, All
Departments in IBG/Foreign Offices, General
Cadre Officials in GITC, Regional Managers
34 CP – Compliance & Risk Certification Program for Compliance and Officials working under Compliance & Risk
Risk verticals, All departments of IBG / Foreign offices,
Regional Managers
35 CP-Risk Certification Program for Risk Officials working under Risk Management vertical,
Management All departments of IBG / Foreign offices, Regional
36 CP – Admin Certification Program for Administration Officials in Administrative roles such as Liaison
Officers, & those posted in administrative
departments such as secretariats, PPG etc.
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37 CP – Specialist Certification Program on Banking Basics Non-Banking Specialist Officers other than System
for Specialist Officers Officers such as Engineers, Rajbhasha Officers
etc.
38 CP – Law Certification Program for Law Officers Law Officers posted at CC/CC establishments &
Circles
39 CP – Associate Certification Program for Associates Award Staff new to their role (other than Cash-in-
charge & those handling forex) or Award staff who
who have completed any Role Based Certification
in previous years.
40 CP – Cash-in-charge Certification Program for Cash-in-charge Award staff posted as Cash-in-charge in Non-
Chest branches, new to their role
41 CP – Forex (Basic) Certification Program for Forex (Basic) Award staff dealing with International Banking at
branches, new to their role
43 Networking & Network Networking & Network Security (Basic) Telecom Engineers
Security (Basic)
44 Networking & Network Networking & Network Security Telecom Engineers, who have completed
Security (Advanced) (Advanced) Networking & Network Security Certification in
previous years
45 Project Management Project Management Programme on lines General Cadre Officials in GITC
Programme on lines of of PMP
PMP
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Annexure – B
EXTERNAL ROLE BASED CERTIFICATIONS
1 “Certification in Commercial Credit (CICC)” by Moody’s Officials working in the Credit Domain and handling advances
(RBI Mandated Certification for Credit & Risk) above Rs. 50 lacs with involvement in processing, sanction
and monitoring of advance accounts, Regional Managers,
Officials working under Risk Management Department,
Officials working under IBG / Foreign Offices.
2 Certificate Course in Foreign Exchange Operations by IIBF Officials handling international banking at branches / admin
(RBI Mandated Certification for Forex) offices
3 Risk in Financial Services by IIBF & CISI London Officials working under Risk Management Department at CC
(RBI Mandated Certification for Risk)
4 Certified Treasury Professional by IIBF Officials working under Global Markets TMG (IBG only)
(RBI Mandated Certification for Treasury)
5 Certification Course in Accounts and Audit by NIBM Officials handling balance sheet preparation under CFO
(RBI Mandated Certification for Accounts) vertical. O&IS (IBG only)
6 Depository Operations Certification Examination (NISM Series Officials working under Global Markets
VI)
7 Securities Operations and Risk Management Certification Officials working under Global Markets
(NISM Series VII)
8 Currency Derivatives Certification Examination (NISM Series I) Officials working under Global Markets
9 Securities Intermediaries Compliance (Non-Fund) Certification Officials working under Global Markets
Examination (NISM Series IIIA)
10 Interest Rate Derivatives Certification examination (NISM Officials working under Global Markets
Series IV)
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11 Common Derivatives Certification Examination (NISM Series Officials working under Global Markets
XIII)
12 Diploma in Treasury, Investment and Risk Management Officials working under Global Markets / IBG / Foreign Offices
(DTIRM) by IIBF
13 Certified Banking Compliance Professional by IIBF Officials working under Global Markets / IBG / Foreign Offices
14 Certified Anti Money Laundering Specialist Officials working under IBG / Foreign Offices
15 Certified Financial Crime Specialist Officials working under IBG / Foreign Offices
16 Financial Risk Manager (FRM) Officials working under IBG / Foreign Offices/Risk
(RBI Mandated Certification for Risk) Management Department
17 Chartered Financial Analyst (CFA) Officials working under IBG / Foreign Offices / Risk
(RBI Mandated Certification for Risk) Management Department
18 Certified Documentary Credit Specialist (CDCS) Officials working under IBG / Foreign Offices
19 Global Trade Certificate Officials working under IBG / Foreign Offices
20 Certified Trade Finance Professional Officials working under IBG / Foreign Offices
21 Certificate Course in Trade Finance Officials working under IBG / Foreign Offices
22 Diploma in International Banking & Finance Officials working under IBG / Foreign Offices
23 Oracle certified Professional Examinations: General Cadre officials under GITC
-Oracle Certified Professional Data Base Administrator (OCP -
DBA : any version)
24 Certified Ethical Hacker (CEH) Governed By EC-Council General Cadre officials under GITC
25 CISA General Cadre officials under GITC, Risk Management
(RBI Mandated Certification for Risk) Department
26 ITIL Foundation for System Officials General Cadre officials under GITC
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27 ITIL Intermediate for System Officials General Cadre officials under GITC
28 ITIL Expert Level for System Officials General Cadre officials under GITC
29 TOGAF 9 Level 1 General Cadre officials under GITC
30 TOGAF 9 Level 2 General Cadre officials under GITC
31 Project Management Professional(PMP) General Cadre officials under GITC, O&IS (IBG only)
32 Professional Risk Manager (PRM) Officials working under Risk Management Department
33 Online Certificate Course on Research Methodology by Alexis Basic Level course for Research Officers
Foundation and Model Governance Foundation
34 Certified Research Analyst (CRA) in Marketing Research by Advance Level course for Research Officers
International Institute for Procurement and Market Research
(IIPMR)
35 Business Analytics with Specialization in Customer Advance Level course for Research Officers
Analytics by Coursera
36 Data Analysis and Presentation Skills: by Coursera in Advance Level course for Research Officers
collaboration with Price Waterhouse Coopers LLP
37 Essential Statistics for Data Analysis using Excel - eDX Advance Level course for Research Officers
38 Statistics for Research - Collaboration between Market Advance Level course for Research Officers
Research Society & Kogan Page
39 Course for Specialist Officers from IIBF Non-Banking Specialist Officers other than System Officers
such as Law Officers, , Engineers, Rajbhasha Officers,
Medical Officers etc.
40 2 CME Points Medical Officers at CC/CC Establishments & Circles
41 Leading High Performing Teams from University of HR Officials who have completed CP-HR in previous years
Queensland, through eDX platform
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Annexure – C
LIST OF IT CERTIFICATIONS AVAILABLE OVER TECHVIDYA
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4 My SQL
5 PostgreSQL
6 Mongo DB
S.N. Domain: Operating Systems and Middleware Administration
1 Unix
2 Linux
3 Windows
4 IBM MQ
5 Weblogic Administration
6 Websphere
7 VMware
S.N. Domain: Network
1 Networking (in lines of CCNA/CCNP)
2 Network Security
3 Firewall Administration
S.N. Domain: Tester
1 Software Testing(in lines of ISTQB, CSTE)
2 Automation Testing
S.N. Domain: Analytics & Data Warehouse
1 BI Tools
2 ETL Tools and Testing
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3 Big Data
4 SPSS
5 SAS
S.N. Domain: Information Security
1 Information Security Management System (In line of ISO 27001)
2 Business Continuity Management System ( In line of ISO 22301)
3 Secure Coding Practices
4 Risk and Information Systems Control (in line of ISACA certification CRISC).
5 IS and Cyber Security Audit (inline of ISACA certifications like, CISA, CISSP, CISM etc)
6 Ethical hacking (in line of OSCP)
7 Vulnerability and Penetration Testing
8 Forensic Analysis (in line of GCFA, CHFI certification)
S.N. Domain: Project Management and Enterprise Architecture
1 Business Analyst
2 Project Management (in line of PMP)
3 Agile Methodology
4 DevOps
5 Enterprise Architecture (in line of TOGAF and ArchiMate)
6 Infrastructure Architecture (in line of ITIL)
S.N. Domain: Cloud Technology
1 Cloud Computing / Virtualization
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2 Containerization
3 Cloud Security (in line of CCSP)
S.N. Domain: Emerging Technologies
1 IoT
2 Blockchain
3 Artificial Intelligence, Machine Learning, Natural Language Processing, Deep Learning, Neural Networks.
4 Virtual Reality/Augmented Reality
5 UI/UX design
6 RPA – Robotic Process Automation in banking context
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Annexure - D
“Leading High Performing Teams” course by University of Queensland for HR Officials
• HR Officials who have completed CP-HR in previous years, will be required to complete the “Leading High-Performing
Teams” course by University of Queensland, through the eDX platform.
• The regular course fee is $300, which is discounted to $5 till 30.11.2020.
• All eligible HR Officials will be required to mandatorily complete the course by 30.11.2020.
• After 30.11.2020, the course fees will be increased by the vendor to $300 from existing $5, and Officials will be reimbursed
only $5.
• The eligible Officials will have to seek administrative approval from their controller for pursuing the course.
• The Officials will need to visit the website www.edx.org to register and complete the course.
• The Officials have to necessarily register for the course using their sbi mail ID.
• Payment of course fees will be made using Online Banking/credit/debit cards.
• After successful completion of the course, the Officials will seek reimbursement of course fees through HRMS
• The Officials will need to register the course in HRMS like other external certifications, after successful completion, in the
“Role Based Certification Apply” menu.
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Annexure - E
E- ROLE BASED CERTIFICATIONS & E-LESSONS : DELIVERY METHODOLOGY
1. Role Manuals – Level-1 Role Manuals will give theoretical and conceptual understanding of the subjects, while Level-2 Role
Manuals will be oriented towards practical aspects and common audit irregularities. The Role Manuals will be available on
STU website under “Certification” tab as well as on Office 365 SharePoint
at https://sbionline.sharepoint.com/sites/STU_RBC.
2. Other Content - Different type of Online content for each Role Based Certification apart from Role Manuals is being created
and will be placed on Sharepoint at above link, including pre read material, topic wise recorded webinars, Videos, Circulars,
etc. This content should be accessed by Officials for in-depth understanding of the subject.
3. Webinars - Doubt clearing sessions through live webinars of 1 hour duration will be taken by SBILD/ATI faculty, for which a
webinar calendar will be drawn. The employees can attend these doubt clearing sessions after going through the Role
Manuals, recorded webinars, videos etc. These sessions will be optional. For attending a Webinar, the employee needs to
only have Office 365 credentials on which he/she will receive link for webinar through email, and will need to self nominate
through iTRAMS.
4. Examination - Assessment for both Level 1 and Level 2 Certifications will be through iTRAMS. It will be available only on
intranet and the employee has to take the test from the identified SBILD or any other office / branch approved by STU, after
self-nominating in iTRAMS. Assessments for Role Based Certifications will be available from 1st June 2020.
5. E-Lessons - All mandatory e-lessons will be available on “Gyanodaya” portal along with their assessment. The 2 eLessons
on “Digital Transformation” and Leadership Development’ will be simultaneously available on vendor platform “idev plus”, in
addition to “Gyanodaya”. E-lessons (without assessment) will also be placed on Sharepoint, however the assessment for e-
lessons will be available only through Gyanodaya
6. Additional Certification - Additional certification through eLesson will be available as normal existing eLessons on
Gyanodaya eLearning portal. A separate TAB, with access restricted to those employees who are required to take the
additional certification, will be made available for easy identification.
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Annexure – F
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