Week 14

Organisations that manage change through governance also known as

Ans - Controlled environments

Change control

Controlled environments

Change advisory board

Waterfall organizations

Which is NOT a shared value between Lean and Service Management?

Ans - Responding to change over following a plan.

Investing in people and ensuring role competency

Ensuring services align with value

Responding to change over following a plan.

Using empirical data to measure compliance and improvement

Which is NOT one of the 4P dimensions of ITIL?

Ans Performance

Performance

Process

Product

Partners

How can Agile align with controlled environment governance?

Ans - Create specific User Stories

Conduct a Scrum of Scrums

Have the Product Owner negotiate releases

Create specific User Stories

Have the Scrum Master coach the organization to be more Agile

The processes associated with identifying recurring disturbances is known as...

Ans - Problem Management

Release Management

Incident Management

Change Management

Problem Management

A central repository that contains all information about an organization’s services is known as...

Ans - CMDB

CAB

Release Calendar

CMDB

Service Desk

Which is NOT one of the 3 service questions a product must fulfil prior to being released to
production?

Ans – 4th

Can the service be ordered/fulfilled?

Can the service be repaired?

Can the problems in the service be detected?

Can the customer identify improvement opportunities?

Timeboxed activities to ensure service management requirements are fulfilled are called?

Ans – 3rd

Spike stories

Risk stories

Release sprints

Service management tasks

A team remains co-located and development activities are paused to focus on escaped defects is
known as...

Ans – 1st
Warranty period

Release management

Service management

Incident management

The function that helps organizations bridge between development and operations.

Ans – devops

Change management

Release management

DevOps

Product Owner

Week 13

Which traditional project management process is most similar to the sprint retrospective?

Ans - - third

Project Closure

Integration Management

Lessons Learned

Stakeholder Management

Which form of improvement supports a rising trend in a team's learning curve?

Ans – incremental

Radical

Incremental

What is the short term impact on a team's productivity when adopting an incremental
improvement?

Ans – 3rd

Spike in productivity
Gradual rise in productivity

Dip in productivity

Plateau in productivity

Incremental improvement can be found through which process

Ans – all of the above

PDCA

Gemba Walk

Value Stream Mapping

All of the Above

Which is NOT a cause of radical change?

Ans – kaizen

Kaizen

New team members

New technology

Regulatory change

You have 2 week sprints. Your sprint retrospective meeting should be how long?

Ans – 1.5 hours

1.5 hours

2 hours

1 hour

2.5 hours

Which is not a common agile KPI

ANS – CHANGES ACCEPTED

Escaped Defects

Team Member Turnover

Changes Accepted
Team Velocity

A 2 day timeboxed period that enables teams to reduce uncertainty through elaboration.

ANS – SPIKE STORY

Small scale sprint

Spike story

Risk user story

Progressive elaboration

A process where the team reviews the product backlog and makes adjustments to user stories.

ANS – GROOMING THE BACKLOG

Sprint retrospective

Sprint review

Grooming the backlog

Progressive elaboration

WEEK 12

Which is NOT one of the feedback loop layers?

ANS – STEERING COMMITTEE

Daily

Sprint

Release

Steering Committee

WHICH IS NOT A PRINCIPLE OF AGILE STAKEHOLDER ENGAGEMENT

ANS – 1
Individuals and interactions over processes and tools

Encourage a culture of volunteerism

Benefit statements should be general

Stakeholder interests need to align over time

Which is NOT an element of ADKAR

ANS – ADAPABILITY

he word “ADKAR” is an acronym for the five outcomes an individual needs to achieve for a change to
be successful: Awareness, Desire, Knowledge, Ability and Reinforcement.

Desire

Adaptability

Knowledge

Reinforcement

zQuiz

You have completed a 4 week sprint. How long should your sprint review be?

ANS – 4 HOURS

4 hours

6 hours

2 hours

3 hours

A user story was 90% completed during a sprint. During the sprint review it should...

ANS – 3RD

Be reviewed for stakeholder feedback.

Hand outs should be provided to show progress.

It should not be reviewed. It will be completed next sprint.

It should not be reviewed but a status update should be given.

The Minimum Marketable Product is also referred to as...

ANS – 2ND THE XONE OF SUCCESS

Mid-course corrections

The zone of success

The release goal

The sprint goal

The change disposition that emphasizes workable outcomes, focuses on results, and sees both sides
is...

ANS – PRAGMATITS

Conservers

Originators

Followers

Pragmatists

For whom is the following approach most effective? Respect previous traditions, share practical
realities...

ANS – CONSERVERS

Conservers

Die-hards

Pragmatists

Originators

WEEK 11

Which is NOT a pillar of Scrum?

ANS – ITERATIVE

Transparency

Adaptability
Inspection

Iterative

INFORMATION RADIATORS ARE TARGETED FOR THE FOLLOWING AUDIENCE

ANS – ALL

Project team

Stakeholders

Sponsors

All of the above

When there is a growing number of items stuck in Work In Progress it could signify:

Ans - aA bottleneck

Poor estimation

Lack of skilled generalists

A bottleneck

Lack of resources

An iterative interrogative technique that explores cause-and-effect relationships.

Ans - FIVE WHYS

Plan Do Check Act

Five Whys

Gemba Walk

Value Stream Mapping

zQuiz

A release has 100 story points. The team velocity is 20 points over 2 weeks = 5 sprints/10 weeks. This
is known as:

ANS – 3RD
Release planning

Sprint planning

Velocity Driven Planning

The Critical Path

Tracking theme progress across multiple teams and sprints can be done with which information
radiator?

ANS – PARKING LOT CHART

Cost per story point can be calculated by:

ANS – Resource time and rate/story point

Resource time and rate/story point

Sum of all story points/product backlog

Story points completed/Plannedstory points

PSRP x cost per story point

WHICH INFORMATION RADIATOR IDENTIFIES ISSUES PROACTIVELY

ANS – NIKOK NIKO CHART

Burndown/BurnupCharts

Niko Niko Chart

Parking Lot Chart

Kanban or Scrum Board

WEEK 10

NOT A FOCUS OF THE THREE QUESTIONS ASKED DURING A SCRUM

ANS – 2ND

What I accomplished yesterday

What I will accomplish tomorrow

What I will accomplish today

What blockages are impeding my progress

If a development team members begin to problem solve an issue during a scrum. The scrum master
should?

ANS – 3RD

Extend the Scrum until the issue is resolved

Create an issue in the issue log

Stop the discussion and book a dedicated session

Lead the problem solving discussion as the Scrum Master

To keep the Scrum on track the team should:

Ans - ALL

Focus on coordination

Focus on priorities

Stand up during the Scrum

All of the above

zQuiz

Participatory Decision Making can also be referred to as:

ANS – ALL

Co-Design

Crowd Sourcing

Wisdom of the crowd

All of the above

Which is NOT an element of CFORC

ANS – 3RD

Commitment to success

Respect by sharing success and failures

Organizing stories into tasks

Focus on excellent work

z

The most effective form of communication is:

zQuiz

What type of project would a C6 Crystal Clear project be?

ANS – SMALL

Moderate - 7-20 Resources

Small - 1-6 Resources

Large - 40-80 resources

Enterprise 80+ Resources

When multiple scrum teams discuss overall project progress it is referred to as:

ANS – SCRUM OF SCRUMS

Portfolio review

Product development

Scrum of Scrums

Release Planning

According to the testing pyramid, what % of tests should be user interface tests?

ANS – 1-5

1-5%

5-20%

20-50%

80-90%