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EJIST CALOOCAN INC,.

237 M.H. Del Pilar St. Grace Park, Caloocan City

“The Effectiveness of Electronic Payment Transaction on Online

Purchasing in Caloocan City”

A Special Research

Presented to the Faculty of K-12

Accountancy, Business and Management Track

EJIST Caloocan Inc.

In Partial Fulfilment of the Requirements in Senior High School Accountancy,

Business and Management Track

Submitted by:

Atienza, Genivie P.

Batinga, Raynier M.

Furio, Zaira P.

Julian, Lediram Rheyn

Mejorada, Jennifer H.

Quilas, Riza Jhoy N.


EJIST CALOOCAN INC,.
237 M.H. Del Pilar St. Grace Park, Caloocan City

THE PROBLEM AND ITS BACKGROUND

INTRODUCTION

Modern technologies are now widely spread in every corner of the world.

Its use has been part of everyone's life to make tasks more manageable and less

time-consuming. One example is the electronic payment transaction that

demands a cashless payment. This mode of transaction is using a lesser time

and energy. The Western Union introduced the Electronic Fund Transfer (EFT) in

1871, and this transaction began in the 1870s (CSG Forte, 2021). It helps people

lessen the time taken and also reduces transaction costs. Using this makes

payments and money transactions more accessible, which may occur

everywhere.

Online shopping is a form of electronic commerce that allows customers,

consumers, or buyers to directly purchase goods or access services from

someone or something using the Internet and a particular selling platform.

Usually open for 24-hours, online stores only need a stable Internet connection to

access them to view or buy products. The trend for online shopping is taking

tremendous leaps year after year, from a revenue of about PHP 150 billion in

2015, the sales of online shopping blossomed to PHP 229.8 billion in the wake of

the pandemic, 2020, and last year, 2021, its revenue reached PHP 264 billion. It

could be reasonable to say that online shopping has been the more reliable

mode of purchasing in these past years, and it is more likely to occur that this
EJIST CALOOCAN INC,.
237 M.H. Del Pilar St. Grace Park, Caloocan City

commerce will even grow more prominently.

Furthermore, this actively illustrates that electronic payment transaction is

not 100% safe. Some personal details expose themselves to third-party entities,

which may create privacy issues or exploitation. Second, there is a higher

probability and more vulnerability for the account to be hacked and used to scam

or fraud. The application developers that are using in online transactions need to

make money. They may be earning with advertisements, but they also have to

charge every transaction made as a service fee.

Online shopping or buying goods through technologies (cellphones,

laptops, computers, and any other gadgets) are now trendy, especially when

people have limitations in going outside because of the pandemic. In the

Philippines, Lazada and Shopee are the most popular online shopping platforms

Filipinos utilize daily; these platforms have benefited customers, manufacturers,

and delivery riders. It became one of the most in-demand needs of the people.

This research aims to know the effectiveness of electronic payment

transactions on online purchasing in Caloocan City. Also, reduce a person's

energy use and work on cash payment transactions.


EJIST CALOOCAN INC,.
237 M.H. Del Pilar St. Grace Park, Caloocan City

STATEMENT OF THE PROBLEM

This study aims to determine the effectiveness of electronic payment

transactions on online purchasing in Caloocan City. Specifically, it sought to

answer the following questions:

1. Why do online shoppers prefer online transactions?

2. What mode of payment makes the most convenient transaction?

2.1. Cash-on delivery payment

2.2. Over-the-counter payment

2.3. Credit/Debit Cards

2.4. E-wallets

3. What are the advantages and disadvantages of using electronic

payment transactions?

4. Are there concerns regarding the personal data of online payers?

CONCEPTUAL FRAMEWORK
EJIST CALOOCAN INC,.
237 M.H. Del Pilar St. Grace Park, Caloocan City

`` Figure 1.

This diagram shows how the research study flows towards solving the

objective to determine the quality and effectiveness of online payment and

enhancing user’s satisfaction.

HYPOTHESIS

NULL

Electronic payment transactions have no significant effect on online

purchasing in Caloocan City.

ALTERNATIVE

Electronic payment transactions have significant effect on online

purchasing in Caloocan City.

SCOPE AND DELIMITATIONS

The study aims to discern the effectiveness of electronic payment

transactions on online purchasing in Caloocan City regarding cash on-delivery

payment, over-the-counter payment, credit/debit cards, and e-wallets.

The researchers of this study will only be handling questionnaires for data

collection to our target survey subjects, such as online shoppers in Caloocan

City.

Furthermore, gathering the results through the researchers’ understanding

and collective effort shall apply only to the research locale of the study. This

study does not include any other factor and influences that the researchers
EJIST CALOOCAN INC,.
237 M.H. Del Pilar St. Grace Park, Caloocan City
cannot control.

SIGNIFICANCE OF THE STUDY

This study aims to give vital facts and expertise about the chosen topic

from respondents, recent studies or theses, and associated sites that are

required for the individuals' expected importance, as follows:

Online shoppers.

- This study contributes to the understanding of electronic payment method on

online purchasing and the elements that influence them to commit to the said

payment method.

Online sellers.

- This will help online sellers to know how to deliver the most convenient service

when it comes to payment transactions involving their products and services.

Selling platforms.
- Our research study will be significant to selling platforms to be knowledgeable
about how effective electronic payment transactions could be and if it has the
potential of being the most commonly used modality of payment.

Future researchers.
- This will be serving as a guide for future researchers to gather information to
our study in order to support their claims or even their own research study.
EJIST CALOOCAN INC,.
237 M.H. Del Pilar St. Grace Park, Caloocan City

DEFINITION OF TERMS

Technology.

Refers to any application of accumulated information and data on

every process used in study and research. Maybe referred to as the tools or

equipment used in conducting a study or research.

E-Commerce.

Any type of trade of monetary currencies, services, products, or

something valued with the use of electronic medium such as the Internet and

provides convenience but threatens personal data of the user.

Revenue.

Revenue or sales income refers to the total amount generated by a

certain business through marketing their products or services.

Privacy issues.

Generally related to data breaches, privacy issues concerns

security problems that usually affect users of the Internet. It is considered as a

technical issue that may occur inadvertently whether the website or platform is

safe or not.

Fraud.

Refers to the intentionally deceiving of someone to obtain an unfair

disadvantage and deprives the victim of his right for justice.


EJIST CALOOCAN INC,.
237 M.H. Del Pilar St. Grace Park, Caloocan City

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