PRELIM- ACTIVITY-1

READING
COMPREHENSIO
Dizon, Ma. Alexandra Kim V.
BSITM 1-Y1-6
Discussion Questions:
Kindly have your answer in 3-5sentences.
1. What are the different forms of
communication flow taking place?
2. What changes should have been
implemented?
3. What should be done now?
 The forms of communication are Upward
Communication Flow & lateral communication
- For complaints, suggestions, and feedback regarding
their work schedule, the nurses Anna, Barbara, Dan, and
Charles can speak directly with upper management,

1. What are the

which includes Lisa Davis, Rick Walters, and Dr.
Goodman. Because they had been working for a while,

different forms of
the higher-ups/officials had taken their suggestions on
the work schedule into consideration, regarding the

communication flow
day-to-day operation of the company, the approach was
from the upward to a supervisor, which also means from
taking place? a lower level to the upper level. Another type of
communication flow can be seen in the third paragraph
when Barbara, who is good friends with Charles,
informs him of her new schedule. This type of
communication is known as horizontal communication,
also known as the lateral communication.
 The staff must work together to prevent
confusion and misconceptions about the
work schedule, which could result in a
lack of workers or too many workers at
once. This has an impact on everyone at
2. What changes
the workplace because workers tend to
be overworked when there are only a few
should have been
others around them. If everyone is aware
of the schedule and will keep to it, the
implemented? division of labor will go more smoothly. In
order to minimize confusion, the staff
must notify anybody affected by changes
to the proposed schedule and determine
whether those updates would conflict
with the desired schedule.
 Have a meeting to discuss the work
schedule and take lessons from what
happens. Every employee, staff
member, nurse, and everyone else in
the medical field needs to be aware of

3. What should
their schedule and communicate it
beforehand in order to prevent

be done now? burdening or confusing the other

members of the on-duty staff in the
event of an emergency or schedule
change. This will prevent further
confusion and ensure that everyone is
on the same page.