Professional Documents
Culture Documents
Many small businesses operate in the retail and service sectors and serve the
end consumer through face-to-face interactions. These sectors were the most adversely
affected by the COVID-19 pandemic, due to the restrictions and closures imposed by
the authorities. As noted, small businesses often operate in niche and highly specific
markets and can provide something different from standardized products and services
offered by large companies. In the industry sectors particularly, many of them act as
specialist suppliers of parts, components and subassemblies and work as
subcontractors to large industrial companies (Yew Wong & Aspinwall, 2004), which for
the most part continued to operate during the COVID-19 period, in view of their status
as essential industrial enterprises to the economy.
References