Kesihatan Mental:

Kesedaran & Cabaran di

Tempat Kerja Pasca
Pandemik

Aliasman Morshidi
TechIOSH, SIIRSM, ASSP, SHO, RPO, MBA, BEng
Vice President 1 MSOSH
OSHWeek 2022 Melaka
28th July 2022
Presentation Agenda
1. WHAT?
Occupational Safety & Health
(OSH) & Mental Health are all
about….

Page
2/22

3. HOW? 2. WHY?
We can manage mental OSH is very important &
health correctly & effectively relevant in the current
at workplace Covid19 Pandemic

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1. WHAT? | Perception

Common perception about

Safety
• Accident statistics
• Workplace inspections / audits
• Enforcement & Compliance

“You don’t see the world. You see your

world” – Proffitt D & Baer D

Photo: https://www.amazon.com/Perception-How-Bodies-Shape-Minds/dp/1250219116

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https://www.trustedmalaysia.com/mental-health-statistics-malaysia/
1. WHAT? | Interrelationship of Environmental, Public & Occupational Health

Understand the
relationship between
Public Health / Environmental
Health and Occupational
Health

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 1. WHAT? |Psychological
Safety Culture Model • Touch the “heart”
Regular
Psychological •• Touch
CARE the “heart”
for your people
Aspects
Psychological
Psychological Aspects
••e.g.Touch
CARE the “heart”
for your people
close engagement with employees by
engagement with
Aspects •e.g.CARE
solving forissues
closeOSH yourinpeople
engagement the production
with employees by
workers that we
Safety Culture Elements Aspects
“How (HOWfeel”
people people feel?) e.g. close
(ergonomic
solving engagement
OSH issues with
improvement,
in the employees
dust issues,by
production care for them
• Values “How people feel” solving OSH
lighting,
(ergonomic issues
PPE, in thesmell
chemical
improvement, production
etc.),
dust visiting
issues,
• Attitudes “How people feel” (ergonomic
hospitalized
lighting, improvement,
PPE, employee dust issues,
/ dismissed
chemical smell etc.), family
visiting
• Perceptions Behavioural lighting,
• Lead
PPE,employee
hospitalized by
chemical smell
example
etc.), visiting
/ dismissed family
• Competencies Behavioural
Aspects
hospitalized employee / dismissed family
•• Lead by example
Observe, intervene & educate
• Patterns of behaviour Behavioural
Behavioural Aspects •• Lead by example
Closed
Aspects Observe,
them intervene & educate supervision &
Aspects
“What people do” do?)
(WHAT people • e.g.Observe,
disciplinaryintervene
them & educate
action on HSE non- intervention
“What people do” e.g.them
compliance, U See
disciplinary U Act
action on HSE non- towards unsafe
“What peopleOSH
do”Practitioners e.g. disciplinary
compliance, action
U See on HSE non-
U Act behaviours
“stuck” here! compliance, U See U Act
Situational • Standardized the best practice
Situational
Aspects •• Standardized
Enforcementthe best to
practice
Situational •• Standardized
of rules
the best practice
Aspects Enforcement
enhance system of rules to Administrative &
Aspects
Situational
“What the Aspects
(WHAT the
• e.g.Enforcement
enhance of
establishedsystem rulesSOP,
& reviewed to HSE enforcement
“What thehas”
organization e.g.enhance
Poster,
establishedsystem
HSE Dashboard, HSESOP,
& reviewed Monitoring
HSE controls based
“Whatorganization
the has?) e.g. established
Poster, & reviewed
HSE Dashboard, HSESOP, HSE
Monitoring on procedures or
organization has” Poster, HSE Dashboard, HSE Monitoring
organization has” SOP

Reference: A review of safety culture and safety climate literature for the development of the safety culture inspection toolkit. (2005)
 1. WHAT? | Safety Culture Ladder…
Performance

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Time
 2. WHY? | Basic Principle

Health is a state of
complete physical,
mental and social well-
being and not merely the
absence of disease or
infirmity (WHO).
Ref: https://www.ohsbok.org.au/

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 2. WHY? | World is Changing…
The future of work after COVID-19
The future of work after COVID-19

Trends accelerated Work arenas with high physical proximity were most disrupted short term
The postpandemic economy

by COVID-19 during COVID-19, and some will see enduring effects.

The future
of work after Remote work
20–25% of workers in
COVID-19
Classroom Transportation
advanced economies and training of goods
could work remotely
3+ days a week on a
long-term basis Leisure and
On-site travel
customer
Digitization interaction
Outdoor
2–5x growth in production and
e-commerce, as a maintenance
surge in digital Computer-
platforms is underway based
office work Medical
Automation High physical care
Uptick in use of proximity
robotics, robotic Home Low
Personal
process automation, support physical
care
February 2021
and AI proximity
Indoor production
and warehousing

1 New challenges: Workplace changes

Occupation transitions may increase by as much as 25 percent by 2030
• Demographic, Technological, Organisational, Socio-political,
Increase in occupation transitions Gig Economy, Zero-hours contracts, Flexible working,
28
between pre- and post-COVID-19 21
Working from home/remotely, Deferred retirement
scenarios by 2030, %
14 13 12 11 7 0
United Germany United China France Japan Spain India
1. Ref: Ref: Strengthening OSH Professional Competencies – IOSH Perspective States
Copywright@2021 Aliasman MSOSH and / or its affiliates. All right reserved | MSOSH Confidential Kingdom
2. WHY? | World is Changing…

Mental Mental
Health Illness

Photo: https://www.jsrm.jp/whoweare/greetings/
2. WHY? | World is Changing…

Mental health
“defined as a state of
Photo: http://www.tpr.org/post/how-can-we-change-minds-about-mental-health

well-being in which
every individual realizes
1. his or her own potential,
2. can cope with the normal
stresses of life,
3. can work productively and
fruitfully, and
4. is able to make a
contribution to her or his
community.
Ref: https://www.who.int/features/factfiles/mental_health/en/
2. WHY? | World is Changing…
Mental illnesses
“are health conditions involving
changes in
1. emotion,
2. thinking or
3. behavior (or a combination of
these)”.
Photo: https://www.hindustantimes.com/punjab/

Associated with distress and/or

problems functioning in
• social,
• work or
• family activities.
Ref: https://www.psychiatry.org/patients-families/what-is-mental-illness
2. WHY? | World is Changing…
Research/Statistics On Mental Health

Photo credit: News Straits Time

2. WHY? | World is Changing…

122
suicide cases reported in
Selangor alone in 2016
Photo: https://www.middleeastmonitor.com/20171012-104-suicides-388-attempted-suicides-in-jordan-in-2017/
2. WHY? | World is Changing…
One in three Malaysian adults struggling with mental
health issues (NST, September 26, 2016)
2. WHY? | World is Changing…
One in three Malaysian adults struggling with mental
health issues (NST, September 26, 2016)
“The effects of poor mental health are both severe and prevalent. It
is more common than depression.

“People with poor

mental health may resort to
negative coping skills that can manifest as
• substance abuse, Dr Nurashikin Ibrahim
• violence, Health Ministry’s Mental Health
• isolation and Unit Head & Public Health
• eating disorders. Specialist

“These types of coping strategies can

• hurt social relationships,
• make pre-existing problems worse and,
• in the worst-case scenario, lead to suicide”
 3. HOW? | OSH Competencies

Current Malaysian OSH

Profession Mapping

NOTE
1. Black & bold competent persons are stated under OSHA & FMA, Grey is potential future
competent persons
2. Hygiene – worker’s prevention at workplace level-exposure
3. OHD – worker’s prevention at worker level-personnel & treatment
References:
1.Akta Keselamatan & Kesihatan Pekerjaan 1994 5.WSH Competency Development & Training in Singapore
2.Akta Kilang & Jentera 1967 (2018), WSH Council
3. MIHA 6. OHSBOK
4. Singapore Accord 2017 7. IOSH
8. ASSP

“Anticipate, identify, “Promotion of Health, “Technical “Operational “Operational “Managerial &

Assess & Control Health Prevention & Management of Management of Management of Strategic Management
Hazards” Treatment of illnesses” Safety Hazards” Safety Hazards” OSH Audit” of OSH”
 3. HOW? | OSH Practitioners/Professional’s Attitude

As OSH Practitioners/ Professionals

1Professional Attitude
1. Being responsible, efficient &
resourceful
2. Being flexible and cooperative
3. Being wise, objective and sensible
1 Ref: Out of the box: More Skill for Developing Your Own Career Path, Mark Hansen

Photo: https://www.vectorstock.com/royalty-free-vector/occupational-safety-and-health-icons-and-signs-set-vector-22961541

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 PD ISO/PAS 45005:2020
ISO/PAS 45005:2020(E)

3. HOW? | Covid19 Pandemic Guideline 1 Contents Page

Foreword ..........................................................................................................................................................................................................................................v
Introduction................................................................................................................................................................................................................................ vi
1 Scope ................................................................................................................................................................................................................................. 1
PD ISO/PAS 45005:2020 2 Normative references ...................................................................................................................................................................................... 1
3 Terms and definitions ..................................................................................................................................................................................... 1
4 Planning and assessment of risks....................................................................................................................................................... 4
4.1 Understanding the context of the organization .......................................................................................................... 4
4.2 Leadership and worker participation ................................................................................................................................. 5
4.3 General planning ................................................................................................................................................................................... 6
4.4 Workplaces ................................................................................................................................................................................................. 7
4.4.1 Physical workplaces ...................................................................................................................................................... 7
4.4.2 Working from home ...................................................................................................................................................... 8
4.4.3 Working in other people’s homes ..................................................................................................................... 9
4.4.4 Working in multiple locations or mobile workplaces ................................................................... 10

For personal use only. Do not reproduce

4.5 Roles .............................................................................................................................................................................................................. 11
4.6 Activities .................................................................................................................................................................................................... 12
4.7 Emergency preparedness and response ........................................................................................................................ 12
BSI Standards Publication 4.8 Planning for changes to restrictions.................................................................................................................................. 13
5 Suspected or confirmed cases of COVID-19 ...........................................................................................................................14
5.1 General ........................................................................................................................................................................................................ 14
5.2 Managing illness in a physical workplace..................................................................................................................... 14
5.3 Managing illness of workers at home or in mobile settings ......................................................................... 15
For personal use only. Do not reproduce

5.4 Testing, contact tracing and quarantine......................................................................................................................... 16

6 Psychological health and well-being.............................................................................................................................................16
Occupational health and safety management — 7 Inclusivity .................................................................................................................................................................................................................17
General guidelines for safe working 8 Resources .................................................................................................................................................................................................................. 18
9 Communication...................................................................................................................................................................................................18
during the COVID-19 pandemic 9.1 General ........................................................................................................................................................................................................ 18
9.2 For first entry into a workplace............................................................................................................................................. 19
9.3 Ongoing communication ............................................................................................................................................................. 20
10 Hygiene ........................................................................................................................................................................................................................ 20
11 Use of personal protective equipment, masks and face coverings ................................................................21
12 Operations................................................................................................................................................................................................................ 23
12.1 General ........................................................................................................................................................................................................ 23
12.2 First return to a workplace........................................................................................................................................................ 23
12.3 Entering and leaving the workplace .................................................................................................................................. 23
12.4 Moving around and between workplaces..................................................................................................................... 24
12.5 Work zones and workstations ................................................................................................................................................ 25
12.6 Use of common areas...................................................................................................................................................................... 25
12.6.1 General................................................................................................................................................................................... 25
12.6.2 Use of toilets ..................................................................................................................................................................... 26
12.7 Meetings and visits to the workplace ............................................................................................................................... 26
12.8 Working with the public .............................................................................................................................................................. 27
12.9 Work-related travel .......................................................................................................................................................................... 28
12.10 45005:2020
PD ISO/PAS Deliveries .................................................................................................................................................................................................. 29
ISO/PAS
13 45005:2020(E)
Performance evaluation ............................................................................................................................................................................29
13.1 Monitoring and evaluation ........................................................................................................................................................ 29
13.2 Management review, incidents and reporting .......................................................................................................... 30
13.2.1 General................................................................................................................................................................................... 30
13.2.2 Reporting to external interested parties .................................................................................................. 30
©
14ISO 2020 – All rights reserved
Improvement iii
......................................................................................................................................................................................................... 31
Annex A (informative) Protective security considerations ........................................................................................................32
Annex B (informative) Accessibility and inclusion considerations ...................................................................................34
Bibliography ............................................................................................................................................................................................................................. 36
 PD ISO/PAS 45005:2020

For person
ISO/PAS 45005:2020(E)

Contents
3. HOW? | Covid19 Pandemic Guideline 2 Page

Foreword ..........................................................................................................................................................................................................................................v
6 Psychological health and well-being

6.1 The organization should establish processes to manage the impact of the pandemic on workers’
Introduction................................................................................................................................................................................................................................ vi psychological health and well-being.
1 Scope ................................................................................................................................................................................................................................. 1
2 Normative references ...................................................................................................................................................................................... 1
3 Terms and definitions ..................................................................................................................................................................................... 1
Psychological health and well-being can be affected by psychosocial hazards such as:
4 Planning and assessment of risks....................................................................................................................................................... 4
4.1 Understanding the context of the organization .......................................................................................................... 4 a) uncertainty (e.g. about what is expected, how long arrangements can last, impact on pay or
4.2 Leadership and worker participation ................................................................................................................................. 5
4.3 General planning ................................................................................................................................................................................... 6 working hours);
4.4 Workplaces ................................................................................................................................................................................................. 7
4.4.1 Physical workplaces ...................................................................................................................................................... 7
4.4.2 Working from home ...................................................................................................................................................... 8 b) workload and work pace (e.g. too much or too little work, expectations of meeting short deadlines
4.4.3 Working in other people’s homes ..................................................................................................................... 9
4.4.4 Working in multiple locations or mobile workplaces ................................................................... 10 even if activities take longer due to amended ways of working);
4.5 Roles .............................................................................................................................................................................................................. 11
4.6 Activities .................................................................................................................................................................................................... 12
4.7 Emergency preparedness and response ........................................................................................................................ 12 c) working hours (e.g. unpredictable hours, reduced or extended hours, new shift patterns);
4.8 Planning for changes to restrictions.................................................................................................................................. 13
5 Suspected or confirmed cases of COVID-19 ...........................................................................................................................14
5.1 General ........................................................................................................................................................................................................ 14 d) role ambiguity (e.g. changes to what is expected from a role, new roles, lack of clarity);
5.2 Managing illness in a physical workplace..................................................................................................................... 14
5.3 Managing illness of workers at home or in mobile settings ......................................................................... 15
5.4 Testing, contact tracing and quarantine......................................................................................................................... 16 e) lack of control (e.g. rapid changes in risk levels, leading to sudden enforcement or easing of
6 Psychological health and well-being.............................................................................................................................................16 restrictions or amended ways of working);
7 Inclusivity .................................................................................................................................................................................................................17
8 Resources .................................................................................................................................................................................................................. 18
f) lack of social support (e.g. loneliness, physical isolation, communication issues);
9 Communication...................................................................................................................................................................................................18
9.1 General ........................................................................................................................................................................................................ 18 PD ISO/PAS 45005:2020
9.2
9.3
For first entry into a workplace............................................................................................................................................. 19
Ongoing communication ............................................................................................................................................................. 20
g) impacts of prolonged isolation and remote working (e.g. overexposure to screens,
ISO/PAS tiredness,
45005:2020(E)
10 Hygiene ........................................................................................................................................................................................................................ 20 boredom, lack of concentration, insomnia);
11 Use of personal protective equipment, masks and face coverings ................................................................21
12 Operations................................................................................................................................................................................................................ 23 h) job insecurity (e.g. concern about possible job loss, domestic financial issues);
12.1 General ........................................................................................................................................................................................................ 23
12.2 First return to a workplace........................................................................................................................................................ 23
12.3 Entering and leaving the workplace .................................................................................................................................. 23 i) difficulty in balancing work and home life (e.g. caring responsibilities, family emergencies, needing
12.4 Moving around and between workplaces..................................................................................................................... 24
12.5 Work zones and workstations ................................................................................................................................................ 25 16 to work outside of normal working hours); © ISO 2020 – All rights reserved
12.6 Use of common areas...................................................................................................................................................................... 25
12.6.1 General................................................................................................................................................................................... 25
12.6.2 Use of toilets ..................................................................................................................................................................... 26
12.7 Meetings and visits to the workplace ............................................................................................................................... 26
j) specific roles that are higher risk due to frequent, close or prolonged interaction with other people
12.8 Working with the public .............................................................................................................................................................. 27 (e.g. front-line, public facing, mobile working);
12.9 Work-related travel .......................................................................................................................................................................... 28
12.10 45005:2020
PD ISO/PAS Deliveries .................................................................................................................................................................................................. 29
ISO/PAS
13 45005:2020(E)
Performance evaluation ............................................................................................................................................................................29 k) worker’s specific circumstances (e.g. belonging to a vulnerable group, bereavement or serious
13.1 Monitoring and evaluation ........................................................................................................................................................ 29
13.2 Management review, incidents and reporting .......................................................................................................... 30 illness in the family).
13.2.1 General................................................................................................................................................................................... 30
13.2.2 Reporting to external interested parties .................................................................................................. 30
©
14ISO 2020 – All rights reserved
Improvement iii
......................................................................................................................................................................................................... 31 6.2 To manage risks to psychological health and well-being related to COVID-19, the organization should:
Annex A (informative) Protective security considerations ........................................................................................................32
Annex B (informative) Accessibility and inclusion considerations ...................................................................................34
a) promote a culture of trust, care and support by acknowledging that individual workers experience
Bibliography ............................................................................................................................................................................................................................. 36
 PD ISO/PAS 45005:2020 to work outside of normal working hours);
ISO/PAS 45005:2020(E)
j) specific roles that are higher risk due to frequent, close or prolonged interaction with other people
Contents
3. HOW? | Covid19 Pandemic Guideline 3
Foreword ..........................................................................................................................................................................................................................................v
Page
(e.g. front-line, public facing, mobile working);
k) worker’s specific circumstances (e.g. belonging to a vulnerable group, bereavement or serious
Introduction................................................................................................................................................................................................................................ vi illness in the family).
1 Scope ................................................................................................................................................................................................................................. 1
2 Normative references ...................................................................................................................................................................................... 1
3 Terms and definitions ..................................................................................................................................................................................... 1 6.2 To manage risks to psychological health and well-being related to COVID-19, the organization should:
4 Planning and assessment of risks....................................................................................................................................................... 4
4.1 Understanding the context of the organization .......................................................................................................... 4
4.2 Leadership and worker participation ................................................................................................................................. 5 a) promote a culture of trust, care and support by acknowledging that individual workers experience
4.3
4.4
General planning ................................................................................................................................................................................... 6
Workplaces ................................................................................................................................................................................................. 7 different issues and that anxieties or difficulties are valid and respected;
4.4.1 Physical workplaces ...................................................................................................................................................... 7
4.4.2 Working from home ...................................................................................................................................................... 8
4.4.3 Working in other people’s homes ..................................................................................................................... 9 b) enable regular confidential meetings (remote or physical, as appropriate) to discuss issues and
4.5
4.4.4 Working in multiple locations or mobile workplaces ................................................................... 10
Roles .............................................................................................................................................................................................................. 11 anxieties and to agree ways to support the worker;
4.6 Activities .................................................................................................................................................................................................... 12
4.7 Emergency preparedness and response ........................................................................................................................ 12
4.8 Planning for changes to restrictions.................................................................................................................................. 13 c) hold regular remote or physical meetings with teams of workers;
5 Suspected or confirmed cases of COVID-19 ...........................................................................................................................14
5.1
5.2
General ........................................................................................................................................................................................................ 14
Managing illness in a physical workplace..................................................................................................................... 14 d) allow flexible work hours and time off;
5.3 Managing illness of workers at home or in mobile settings ......................................................................... 15

For personal use only. Do not reproduce

5.4 Testing, contact tracing and quarantine......................................................................................................................... 16
6 Psychological health and well-being.............................................................................................................................................16
e) assist workers in setting healthy boundaries between work and non-work time by communicating Page
7 Inclusivity .................................................................................................................................................................................................................17 when they are expected to be working and available, taking into account the need for flexibility; 9/22
8 Resources .................................................................................................................................................................................................................. 18
9 Communication...................................................................................................................................................................................................18 f) allow workers more control over work pace and deadlines, if possible;
9.1 General ........................................................................................................................................................................................................ 18
9.2 For first entry into a workplace............................................................................................................................................. 19
9.3 Ongoing communication ............................................................................................................................................................. 20 g) give regular, clear and accurate information about the current situation in the organization and
10 Hygiene ........................................................................................................................................................................................................................ 20
planned changes that can affect workers;
11 Use of personal protective equipment, masks and face coverings ................................................................21
12 Operations................................................................................................................................................................................................................ 23
12.1 General ........................................................................................................................................................................................................ 23 h) consider providing appropriate PPE, masks, face coverings and other control measures for workers
12.2 First return to a workplace........................................................................................................................................................ 23
12.3 Entering and leaving the workplace .................................................................................................................................. 23 with concerns about being in the physical workplace, even if it is not required by the organization;
12.4 Moving around and between workplaces..................................................................................................................... 24
12.5 Work zones and workstations ................................................................................................................................................ 25
12.6 Use of common areas...................................................................................................................................................................... 25 i) offer additional resources to assist workers with managing their own psychological health and
12.6.1 General................................................................................................................................................................................... 25
12.6.2 Use of toilets ..................................................................................................................................................................... 26 well-being (e.g. online programmes, websites, access to professionals offering bereavement and
12.7 Meetings and visits to the workplace ............................................................................................................................... 26
12.8 Working with the public .............................................................................................................................................................. 27 trauma counselling, financial advice).
12.9 Work-related travel .......................................................................................................................................................................... 28
12.10 45005:2020
Deliveries .................................................................................................................................................................................................. 29
PD ISO/PAS NOTE Further guidance on managing psychological health is provided in ISO 45003 and the ISO 10075 series.
ISO/PAS
13 45005:2020(E)
Performance evaluation ............................................................................................................................................................................29
13.1 Monitoring and evaluation ........................................................................................................................................................ 29
13.2 Management review, incidents and reporting .......................................................................................................... 30
13.2.1 General................................................................................................................................................................................... 30

©
14ISO 2020
13.2.2 Reporting to external interested parties .................................................................................................. 30
– All rights reserved
Improvement iii
......................................................................................................................................................................................................... 31
Recommendation by standards in managing
7 Inclusivity
Annex A (informative) Protective security considerations ........................................................................................................32
Annex B (informative) Accessibility and inclusion considerations ...................................................................................34
psychological
The healthensure
organization should & wellbeing related
that actions takentotoCovid19
manage risks arising from COVID-19 to work-
Bibliography ............................................................................................................................................................................................................................. 36
related health, safety and well-being take into account the impacts on different groups of workers and
 3. HOW? | Covid19 Pandemic Guideline 4
Psychological health and Current dilemma / challenges on mental
safety at work: health
Managing psychosocial
risks
An overview of ISO 45003 and how it can help
Organizations don’t understand the issues
organizations • What causes psychological ill-health at work?
• Terms are unfamiliar - what are ‘psychosocial’ risks?
IOSH Covid-19 advice
• How can we spot hazards?
Managing Friday 26 June 2020
Page
remote 9/22
Copyright © 2020 BSI. All rights reserved

workers
Copyright © 2020 BSI. All rights reserved

Organizations don’t know what actions to

take
• What can we actually do? We’re not experts in
this...
• How can we tackle workplace cultures that
traditionally don’t talk about this?
• How can we deal with impacts from outside of
work?

www.iosh.com/coronavirus-remoteworkers
3. HOW? | Prevention an Accident / Illnesses
Australian Mental Health
Coordinating Council (MHCC)

“Stressors”

Ref: http://pimg.mhcc.org.au/chapter-2/2-3.aspx
3. HOW? | Prevention an Accident / Illnesses (cont.)
Demands a. Work workload, work patterns and the work environment.
b. Emotional includes conflict between responsibilities, perceived
isolation, emotional labour, traumatic work experience.

Control How much say the person has in the way they do their work
Support Encouragement and resources provided by the organisation, line
management and colleagues.

Role Clarity Understanding of the role the employee has within the organisation.

Relationships Includes managing conflict, dealing with unacceptable behaviour such as

workplace harassment.

Recognition & Rewarding worker efforts within their work tasks.

Reward

Change The way change is managed and communicated to staff.

Ref: http://pimg.mhcc.org.au/chapter-2/2-3.aspx

Fairness Australian
The perception of fairness about work procedures and howMental Health
they are
enacted Coordinating Council (MHCC)
3. HOW? | Prevention an Accident / Illnesses (cont.)

Ref: http://pimg.mhcc.org.au/chapter-2/2-3.aspx Australian Mental Health Coordinating Council (MHCC)

3. HOW? | Prevention an Accident / Illnesses (cont.)

Ref: http://pimg.mhcc.org.au/chapter-2/2-3.aspx
3. HOW? | New Thinking Process

Change the way we thinking!!

“Thinking again can help you generate new solutions
to old problems and revisit old solutions to new
problems. It’s a path to learning more from the people
around you and living with fewer regrets.” – Adam Grant
(Think Again)

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 “I used to think the worst thing in
life was to end up all alone, it’s not.
The worst thing in life is to end up
with people that make you feel all
alone”
 Enhancing OSH Performance Through Leadership and
Engagement in Industry Digital Era

23rd – 26th Oct, 2023

www.aposho2023.my

Supported by:
Terima kasih…
For further information or question, please email or call to:
aliasman@msosh.org.my
aliasman.morshidi@gmail.com
+6012 6170375
https://msosh.org.my/