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Efficient customer services representative with a 1 year experience in fast-food restaurant hotline
answering calls. Adept at handling over 60 to 70+ calls on daily basis accommodating customers
regarding their orders, complaints and suggestions towards the product and services. Resolving
customer’s problem smoothly and quickly. Has communication skills verbal and non-verbal in English
language. Looking forward in becoming part of the company as I apply for the job of customer service
representative.
EXPERIENCE
JUNE 9, 2021 – NOVEMBER 10, 2022
SERVICE CREW, JOLLIBEE
Take orders on phone calls, answering complaints and providing solution to every of it and also
communicate non voice through email and messages on social media. Also become part of the
production team.
EDUCATION
NOVEMBER 2022
BUSINESS ADMINISTRATION: MARKETING MANAGEMENT, PAMANTASAN NG
CABUYAO
MARCH 2018
ACCOUNTANCY, BUSINESS AND MANAGEMENT, ST.VINCENT COLLEGE OF CABUYAO
SKILLS
Communication skills in English language Knowledgeable on Microsoft offices
written and verbal Can work under pressure
Problem-solving skills Time management
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