Name: Villanueva, Angelo Dariel F.

Yr/Section: BSHM 2D

1 . Discuss what composes the tourism and hospitality industry.

The tourism and hospitality industry is a broad industry that encompasses all
economic activities that contribute to or rely on travel and tourism, either directly or
indirectly. Hotels and Resorts are included in this industry category. Catering and
restaurants Nightclubs and Bars

Accommodation, restaurant services, and tourist planning, management, and

marketing are the three primary areas of activity in the tourism and hospitality business.
Tourism and hospitality support the growth of other businesses such as land and air
transportation, as well as the cultural and leisure industries. Hospitality and tourism is a
vast sector that includes tourism and other hospitality-related industries. Tourism firms
are officially classified as hospitality enterprises since they make income via excellent
customer service. They must make their visitors feel welcome and enjoy themselves.
Otherwise, those guests would not return, and some may tell their friends or family
members about their terrible experience.

All hospitality organizations, including those not in the tourist industry, operate in
a similar manner, emphasizing the necessity of good, pleasant customer service.

Definition of Tourism

A social, cultural and economic phenomenon which entails the movement of

people to countries or places outside their usual environment for personal or
business/professional purposes. These people are called visitors (which may be either
tourists or excursionists; residents or non-residents) and tourism has to do with their
activities, some of which imply tourism expenditure.
 If it all seems a little overwhelming, it might be helpful to break tourism down into
broad industry groups, each of which will be covered in this chapter:
● Accommodation and Lodging
● Food and Beverage Services (F & B)
● Recreation and Entertainment
● Convention & Event Management
● Travel Services
● Private Clubs

The Hospitality Industry

When looking at tourism it is important to consider the term hospitality. Some

define hospitality as “the business of helping people to feel welcome and relaxed and to
enjoy themselves.” Simply put, the hospitality industry is the combination of the
accommodation and food and beverage groupings, collectively making up the largest
segment of the industry.

The types of employees and resources required to run an accommodation

business — whether it be a hotel, motel, or even a campground — are quite similar. All
these businesses need staff to check in guests, provide housekeeping, employ
maintenance workers, and provide a place for people to sleep. As such, they can be
grouped together under the heading of accommodation and lodging.

2. Provide examples of the tourism and hospitality industry establishments.

➢ Tourist Establishment means a building or buildings, structures or use of land

which is used to accommodate the travelling public for gain or profit and shall
include a hotel, motel, guest home, resort, tourist cabin, hostel, campground, inn
and travel trailer park. And based on the results of the 2014 Survey of Tourism
Establishments in the Philippines, there were a total of 39,385 establishments in
 the formal sector of the economy engaged in tourism characteristic activities.
Tourism characteristic industries are: accommodation; food and beverages; road,
water and air transport; transport equipment rental; travel agencies and other
reservation service activities; cultural activities; sports and recreational activities;
financial and insurance activities; and health and wellness.

➢ Among establishments awarded the Level 1 certification are Crimson Resort and
Spa Mactan; Hotel Dominique; Jpark Island Resort and Waterpark; Nurture
Wellness Village; Club Balai Isabel; Lalaguna Villas; Misibis Resort and Hotel
Management; Donatela Hotel; and The Lighthouse Marina Resort; Coron Hilltop
View Resort.

❖ Hospitality establishment means a hotel, motel, or any business, however

organized, that sells food, beverages, or both for consumption by patrons on the
premises.

Hospitality and Establishments

● Types of establishments
Categories of Establishments
National Establishments

● Local Establishments
● Commercial Establishments
● Non commercial Establishments
● Chain Restaurant
● Fine Dining
● Cafes/Coffee shops
● Fast Food
● Budget Hotel
● One to Five Star
● Bed & Breakfast
● Membership Clubs
● Bar
● Public House
● Nightclub