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receive a commission on sales they refer. This channel can be an incredibly cost-effective
option for brands looking to capitalize on existing brand loyal users and reach new media
partners who may be interested in promoting your brand. Affiliate, at its core, is a
relationship-based marketing medium; good relationships with your affiliate partners and a
keen understanding of their goals will sustain program success.
This channel is a long-standing component of brands’ conversion initiatives and has seen vast
change over the years as a result. Specifically, changes like the ITP 2.0 release and CCPA
have forced affiliate marketers to be agile and adapt with industry updates. With that, the
industry has seen constant shifts in top performing strategies and a hunger to test new
initiatives for success.
So what are the key components of affiliate strategy based on the current landscape? We’ll
outline a few below:
Affiliate Communication
Providing frequent brand updates, promotional planning, and support to your affiliates
is crucial to program success. Many affiliates rely heavily on these communications to
plan their promotions month-to-month and gain refreshed ideas for brand content.
Offer additional support and promotional assets when needed.
Develop program-wide newsletters that communicate general updates and provide
tracking resources. If possible, do not use your affiliate program-branded newsletters;
try to develop a custom template that fits your branding.
Use the newsletter scheduler available in your affiliate platform to improve
efficiencies. Avoid over-communication: affiliates are inundated with emails from
multiple programs. Be brief and to the point, focusing mainly on promotional details
that may be of interest.
In addition to sending program-wide newsletters and having a defined cadence on that
front, send direct emails to key partners on the program with additional details and
clearly outlined next steps. As some of the bigger players in the space will not sign up
for these newsletters and may not receive important information, it’s important to
ensure they are aware of updates.
Send quarterly emails to your top performing partners providing them with brand
updates and requesting any optimization opportunities they recommend. Allow the
affiliate to lead the strategy here as they know their audience best, but provide
suggestions and guidance along the way. Make sure affiliates are clear on the best
point of contact for inquiries and the additional assets available for their promotions.
Leverage Promos
In a recent survey taken by Shane Barker Marketing, it’s reported that 97% of users
look for a deal when they shop. As deal-seeking behavior is such a prominent part of
the consumer journey, embrace it! Use promo seeking to your advantage and be
strategic about which offers you will promote through the affiliate channel. If you
don’t participate in this stage of the consumer journey, you risk forfeiting those users
to competitor brands.
Make data-driven decisions about the types of promotions and sales you will run
through the affiliate channel. As offers are a key component of a high performing
program, be intentional about sales and messaging.
Review your top performing historical offers and identify the potential causes of
success. Tailor your ad messaging around a clear call to action and make sure
affiliates are aware of the expectations for their promotions.
Consider promotions based on your goals. For example, if your brand is focused on
new customer acquisition, create an affiliate sale available to new customers only and
offer an increased commission on new user sales.
Ensure that affiliates are notified of the promotions well in advance of the live dates.
Some affiliates plan their content weeks ahead – you want to secure those promotions
with plenty of time to spare. Additionally, providing proactive notice allows you more
time in the event that there are questions around the promos or additional assets
needed on the brand side.