MGM’s POLYTECHNIC,

AURANGABAD 2021-2022
Micro Project Report
On
“communication skills’’
Submitted in partial fulfillment for ‘I’ Scheme second semester of

Diploma in
ELECTRICAL ENGINEERING

21EE045) Harshad Sanjay Tribhuvan

Under the guidance of

Prof. GAIKWAD.K.G
In Pursuit of Excellence

Maharashtra State Board of Technical Education, Mumbai

(Autonomous) (ISO-9001-2008) (ISO/IEC 27001:2013)
 Maharashtra State
Board of Technical Education, Mumbai

Certificate of Completion

This is to certificate Harshad sanjay Tribhuvan, have successfully

complited their project work entitled "COMMUNICATION
SKILLS " in partial fullfillment for 'I' scheme first semester
deploma in electrical engineering of Maharashtra State Board of
Tenical Education the matter embodied in this report is a record of
their team work carried out during academic year 2021-2022

PROF. GAIKWAD.K.G PROF.PATIL S S.

Guide HOD

DR.B.M.PATIL
Principal
 ACKNOWLEDGEMENT

I would like to express my gratitude ( Prof. GAIKWAD.K.G) for the useful

Comments,remarks and for giving his valuable guidance and inspiration throughout the
learning process of his micro project report.

Futhermore I would like to thank our HOD(Prof. Patil.S.S) for making available
All the facilities for the successful completion of this work and other staff member of
applied science department for their valuable help. It is with humble gratitude &
sense of indebtedness, I thank my respected esteemed Principal (Dr. Patil.B.M)
for his valuable guidance,suggestion and constant support which lead towards
successful completion of this work.

Place : MGM’S POLYTECHNIC A’BAD.

 INDEX

SR TITLE PAGE NO

1) BRIEF INTRODUCTION 1

2) AIM OF THE MICRO-PROJECT 1

3) ACTION PLAN 2

4) RULES OF COMMUNICATION 2

5) RESOURCES REQUIRED. 2

6) EXAMPLES 2

7) COURSE OUTCOMES INTEGRATED. 4

8) ACTUAL RESOURCES USED 5

9) OUTPUTS OF THE MICRO-PROJECT 5

10) SKILL DEVELOPED / LEARNING OUT OF 5

THIS MICRO-PROJECT.

11) REFERENCE 5
 What is Communication?

See also:
Communication is simply the act of transferring information from one plac
Every communication involves (at least) one sender, a message and a recipient. T
The transmission of the message from sender to recipient can be affected by a hu

1) AIM OF THE MICRO-PROJECT.

Details of activity Planned Start Planned

S. No. date Finish date
1 Information collection for project, 30-03-2022 01-04-2022
Report of project.
 2) ACTION PLAN.

1) We have collected the information about project.

2) Then we have collected the instruments needed.
3) Then we have collected the format of project.
4) Then we consult with our teacher.
5) Then we start work on project of given topic.
6) Then we do the process step by step under guidance.
7) Then we have finally assembled the model.
8) Then we create the report of project and submit it.

3)RULES OF COMMUNICATION SKILLS.

1) “communication should stay on topic.”

2) “Use communication as you would actual speech.”
3) “Opt for the speaker attribution said over all others.”
4) “Show what the characters are doing while they're talking.”
5) “Keep characters' speech consistent.”

4) RESOURCES REQUIRED.

Sr. Name of Resource /material. Specification Qty

No
1 Internet - -
2 Business notebook - 1
3 Business communication manual - 1

1) Defining Communication
communication, n. The imparting or exchanging of information by speaking, writing
or using some other medium. …The successful conveying or sharing of ideas
and feelings.

Oxford English Dictionary

 As this definition makes clear, communication is more than simply the
transmission of the term requires an element of success in transmitting or imparting
a message, whether

Ideas , practicals.

2) Examples of communication skills

There are different types of communication skills you can learn and practice to help you
become an effective communicator. Many of these skills work together making it important
to practice communication skills in different contexts whenever possible.

Active listening

Active listening means paying close attention to the person who is speaking to you. People
who are active listeners are well-regarded by their co-workers because of the attention and
respect they offer others. While it seems simple, this is a skill that can be hard to develop and
improve. You can be an active listener by focusing on the speaker, avoiding distractions like
cell phones, laptops or other projects and by preparing questions, comments or ideas to
thoughtfully respond.

Adapting your communication style to your audience

Different styles of communication are appropriate in different situations. To make the

best use of your communication skills, it’s important to consider your audience and the
most effective format to communicate with them.
For example, if you are communicating with a potential employer, it’s better to send a formal
email or call them on the phone. Depending on the situation, you may even need to send a
formal, typed letter over other forms of communication. In the workplace, you may find it’s
easier to communicate complex information in person or via a video conference than in a
long, dense email.

Friendliness

In friendships, characteristics such as honesty and kindness often foster trust and
understanding. The same characteristics are important in workplace relationships. When
you’re working with others, approach your interactions with a positive attitude, keep an
open mind and ask questions to help you understand where they’re coming from. Small
gestures such as asking someone how they’re doing, smiling as they speak or offering praise
for work well done can help you foster productive relationships with both colleagues and

Confidence

In the workplace, people are more likely to respond to

 ideas that are presented with confidence. There are many ways to appear confident such as making eye cont

Giving and receiving feedback

Strong communicators can accept critical feedback and provide constructive input to others.
Feedback should answer questions, provide solutions or help strengthen the project or topic at
hand.

Volume and clarity

When you’re speaking, it’s important to be clear and audible. Adjusting your speaking
voice so you can be heard in a variety of settings is a skill and it’s critical to communicating
effectively. Speaking too loudly may be disrespectful or awkward in certain settings. If
you’re unsure, read the room to see how others are communicating.

Related: Soft Skills: Definition and Examples

Empathy

Empathy means that you can understand and share the emotions of others. This
communication skill is important in both team and one-on-one settings. In both cases, you
will need to understand other people’s emotions and select an appropriate response. For
example, if someone is expressing anger or frustration, empathy can help you acknowledge
and diffuse their emotion. At the same time, being able to understand when someone is
feeling positive and enthusiastic can help you get support for your ideas and projects.

Respect

A key aspect of respect is knowing when to initiate communication and respond. In a team or
group setting, allowing others to speak without interruption is seen as a necessary
communication skill. Respectfully communicating also means using your time with someone
else wisely—staying on topic, asking clear questions and responding fully to any questions
you’ve been asked.

Understanding nonverbal cues

A great deal of communication happens through nonverbal cues such as body language, facial
expressions and eye contact. When you’re listening to someone, you should be paying
attention to what they’re saying as well as their nonverbal language. By the same measure,
you should be conscious of your body language when you’re communicating to ensure you’re
sending appropriate cues to others.

Responsiveness
Whether you’re returning a phone call or sending a reply to an email, fast communicators are
viewed as more effective than those who are slow to respond. One method is to consider how
long your response will take. Is this a request or question you can answer in the next five
minutes? If so, it may be a good idea to address it as soon as you see it. If it’s a more
complex request or question, you can still acknowledge that you’ve received the message and
let the other person know you will respond in full later.

Examples

7) COURSE OUTCOMES INTEGRATED.

1. Improve the communication skills.

  ACTUAL PROCEDURE FOLLOWED.

1) We have collected the information about project.

2) Then we have collected the instruments needed.
3) Then we have collected the format of project.
4) Then we consult with our teacher.
5) Then we start work on project of given topic.
6) Then we do the process step by step under guidance.
7) Then we create the report of project and submit it.

8) ACTUAL RESOURCES USED.

Sr.No Name of Resource /material. Specification Qty

1 Internet - -
2 Business communication notebook - 1
3 Business communication mannul - 1

9) OUTPUTS OF THE MICRO-PROJECT

1. We taught about communication skills .

10) SKILL DEVELOPED / LEARNING OUT OF THIS MICRO-PROJECT.

1) Unity of our group is increase.

2) Team bonding of group member is increase.

11) REFERENCE

1) Techmax book.
2) Practical manual of EnglishS