MTI-412 INTEGRATED MANAGEMENT

SYSTEMS
Profesor: LUC CASIDI

Estudiantes:

Jaime Villagrán jaime.villagran@usm.cl

Nestor Ponce nestor.ponce@usm.cl
Freddy Alfaro freddy.alfaro@usm.cl
Wilson Chamorro wilson.chamorro@usm.cl

17 de junio de 2022

1
We propose a system improvement in SGH current model, implementing a CRM that articulates the
ERP information, with the purpose of improving healthcare services of the hospital, in compliance
with the continuous improvement of policies in order to reach the aspiration in the organization
strategic plan22:15