ORGANIZATONAL BEHAVIOUR

TUTORIAL - PERCEPTION
A. Discussion Questions

1. Use an organization example to demonstrate your understanding of the following:

a. Attribution Theory.
b. Selective perception
c. Halo effect
d. Contrast effects
e. Fundamental Attribution Error
f. Self-serving bias
g. Stereotyping
h. Profiling

2. What role do you think Perception plays in the Covid-19 Vaccine Debate?
3. Discuss some of the errors in perceptual judgment made by interviewers in job
interviews.
4. Which barrier(s) to perceiving others do you think present the most challenge to you
and why? What can you do to start to overcome these barriers?
5. Discuss how employee perception can influence the dependent variables.

B. Multiple Choice Questions

1. _____ is the process by which individuals organize and interpret their sensory
impressions.
a. Perception
b. Personality
c. Analysis
d. Self-serving bias

2. According to _____, when observing the behaviour of others, individuals attempt to

determine if the behaviour is internally or externally caused.
a. Randomness error
b. Self-fulfilling Prophecy
c. Attribution theory
d. Confirmation bias

3. If a person is seen as having been forced into a situation, the cause of his/her
behaviour is ____.
a. Internal
b. Independent
c. External
 d. random

4. _____ refers to whether an individual displays different behaviours in different

situations.
a. Distinctiveness
b. Consistency
c. Consensus
d. None of the above

5. When we judge someone on the basis of our perception of the group to which he or
she belongs, we are using the decision making technique of _____.
a. Projection
b. Escalation of commitment
c. Self-fulfilling prophecy
d. Stereotyping

6. Which one of the following is NOT a factor that influences perception?

a. Target
b. Medium
c. Perceiver
d. Situation

7. Because it is impossible for us to assimilate everything we see, we engage in _____.

a. Selective perception
b. Memorization
c. Mental desensitization
d. Periodic listening

8. _____ behaviours are believed under the control of the person.

a. External
b. Internal
c. Consensus
d. Casual

9. If an individual responds the same way when faced with a similar situation he/she is
exhibiting ____.
a. Distinctiveness
b. Consistency
c. Consensus
d. Commitment

10. _____ is the tendency to underestimate the influence of external factors and
overestimate the influence of internal factors when making judgments about the
behaviour of others.
a. Fundamental Attribution Error
b. Self-serving bias
c. Absenteeism
d. Turnover
11. _____ occurs when an individual attributes their success to internal factors and failure
to external factors.
a. Fundamental Attribution Error
b. Self-serving bias
c. Absenteeism
d. Turnover

12. _____ allows for "speed reading" others

a. Escalation of commitment
b. Stereotyping
c. Selective perception
d. Contrast effects

13. Numerous research studies have shown that good-looking people are more likely to
get hired, even when less qualified than other applicants. This is an example of ____.
a. Stereotyping
b. Moral overtones
c. Selective perception
d. The halo effect

14. Jane is concerned about her chances of getting selected for a new job after hearing
that her interview follows that of a highly qualified candidate. This is an example of
_____.
a. Halo effects
b. Contrast effects
c. Stereotyping
d. Projection

15. When we judge someone on the basis of group membership, we are using the short-
cut process known as _____.
a. Projection
b. Stereotyping
c. Escalation of commitment
d. Intuition

16. An interviewee's initial impression is cemented after _____ minutes.

a. Ten to fifteen minutes
b. One to two minutes
c. Four to five minutes
d. Twenty to thirty minutes

17. A _____ is a situation in which one person inaccurately perceives a second person and
the resulting expectations cause the second person to behave in ways consistent with
the original perception.
a. Self-fulfilling prophecy
b. Halo error
c. Perception event
d. Stereotyping
C. TRUE/FALSE

18. ______ Expectations can distort your perceptions in that you will see what you expect
to see.

19. ______ Projection is the idea that people selectively interpret what they see based on
their interests, background, experience, and attitudes.

20. ______ If you expect to see that older workers can't learn a new job skill, you will
probably perceive that, whether it is accurate or not.