Professional Documents
Culture Documents
Ogl 482 - Module 3
Ogl 482 - Module 3
Unit 3 Assignment:
Networking Plan Template
Section 1: The Career Decision Matrix
As you move through the data-gathering phase and begin to generate options for potential jobs
and potential employers, this is when you can build and use a Career Decision Matrix. Following
the information from Harrington & Hall text, Career Management & Worklife Integration,
Chapter 4, pages 92-94, you will research, gather, and analyze information from your self-
assessments (i.e. the Kuder assessments in Unit 1, in particular), thematic analysis (themes),
career resources and more to create your Career Decision Matrix.
Career options are broader than jobs. They are paths you can take to get to where you want to be.
Here is a resource that can assist you in determing:
https://careerwise.minnstate.edu/careers/pathways.html
1) As you have gathered your data take the time to share and fully describe your top
four (4) possible career options. You want to be specific, as this creates a more
meaningful matrix. Describe each career with as much detail as possible. Consider
the following to be used in your 2-3 paragraph response per career option: career
field / organization / job-related responsibilities / opportunities for advancement /
future outlook of the career field. These responses need to demonstrate that you
have gathered your research and analyzed it, so there should be citations referencing
where you got your information, using APA standards. Remember to include why you
are choosing each career option.
passionate about working in the I & D field because, as an immigrant, female, and
50 years old, I have experienced firsthand the impact it can have on an individual
when equality is not present. Unfortunately, equality is such a broad term. For
1
Last Update: May 2021
some, it’s all about perspective, and not sharing the concern of how society treats
I aim to remain at Starbucks but find a role where I can make the most
significant impact and encourage others to share their stories. The knowledge gap
about equality surfaced in the last 3-4 years, specifically at the beginning of the
referred to race, specifically black and white, but those in between are disregarded
or forgotten. This is not just in the workplace but also in our communities. My
goal is to create awareness there’s more to equality; it’s not just black and white.
In this role, I will have the opportunity to collaborate with others and
strategically plan how we can support partners at all levels, from retail to
corporate. This also means we don’t just build a team based on ethnicity but also
and values. My ability to work well with others and be a champion for change
will also be an intricate part of this role. With I & D in place, there’s no boundary
beings.
passionate about sustainability. What I took away was that there’s so much
2
Last Update: May 2021
by many, and many don’t know where to begin. The idea of sustainability is a
global issue, but it can’t have a beginning or succeed if, as individuals, we don’t
In the role of the OCM with the reusable cocreation team, I would be
collaborating and leading a team of partners who share the same passion and drive
to create the awareness that every action counts. On an average day, a working
partner could use 2-3 single-use cups and leave the water on for no reason. These
are behaviors that can change, but communicating why the change is necessary is
crucial to helping change behaviors, which is also the number one challenge. For
many, the issue of climate change is not tangible as only a few are affected, and
even in those affected, the desire or ability to change is not sustainable to demand
change. As issues with climate and environmental change are rising, this field of
focus will be essential to heal and hope to maintain our planet for future
generations.
behavior. It will need to be a cultural shift throughout the organization. What will
this look like? As leaders in stores and support centers, we must lead by example
and utilize personal cups or for-here-ware. Our partners observe our efforts to
this role, I would be leaning on my strength in working well with others while
building relationships through transparency and respect. It will take the skill set
3
Last Update: May 2021
I've developed in planning with methodical execution. The effective
communication skills I have been able to develop will also play a vital role in my
Similar to reusable cocreation OCM, this role will continue to prove the
sharing how and why everyone needs to participate in this reusable cup program.
environment for the partners to succeed and give them the confidence and desire
to share what they know with their friends and family. Word of mouth is the best
way to share information, and when someone you trust shares the why and how I
believe, often case, the idea is bought in. There is a concern for rising
DMs but only based on what I know of who they are. Although assuming the best
in others has not been noted as one of my weaknesses, I am aware of how I feel
and, sometimes, the actions taken due to the assumption. Through previous OGL
courses and other courses, I have learned my opportunities and have consciously
tried to eliminate the preset bias to ensure fair treatment is provided for everyone.
4
Last Update: May 2021
A few years ago, we went through racial bias training. Although it was
necessary at the time because of the sensitive nature of our society, it should not
have been just focused on a racial issue but a situational problem. My DM at the
time did not follow up with his first team, although the expectation was for store
managers to connect with their partners, and this is one incident where a top-down
approach was necessary. DM's role is not just delivering a positive experience for
the partners and customers but also achieving and exceeding business metrics and
having a positive portfolio. One way to do this is by holding the store managers
accountable for results while providing the support needed to ensure success.
within the boundaries of what is expected and the reality of the partners in the
continue the developmental journey and growth into other facets of the
organization. My dilemma is, as I follow our mission and values guide, will my
courage to challenge the status quo to become my downfall and not have the
Now that you have determined these four options, take a step back and share a fifth
UNTHINKABLE (UT) career option, that you would never do, but are trained for
by what you have learned by earning your degree. Think about skills you have
acquired while earning your degree, which would be transferable to something
completely different.
work values ranking, a career in accounting and auditing is a good fit. The
5
Last Update: May 2021
assessment reflects the Holland codes of Conventional (C), Enterprising (E), and
working with others by fostering positive and shared values while meeting
verbally and in nonverbal. However, in this career field, the focus is data-driven,
through networking or other methods is also limited. To me, this career option
already comes with limits and boundaries because following policies and
procedures will be the key to ensuring the stakeholders and the organization
could be competitive with solid job security, and it is in the national bright
outlook category, which means it’s a rapidly growing career. Regardless of the
benefits, it’s not a career option for me, as the opportunity to build and cultivate
2) Using the information you have gathered and shared above it is time to fill in your
Career Decision Matrix. You can find an example in Table 4.2 on page 93 of our
text. When you complete the matrix below, be sure to remove any unnecessary
labels.
a. Down the left hand side of the matrix, you will list your ten (10) life themes
from your thematic analysis. You can also add more that were not part of your
presentation as Theme 11 and so on.
b. Across the top of the page, you will list the five (5) career options you are
considering.
c. Next, fill in each cell with a high (h), medium (m), or low indication of the
match between that theme and the alternative under consideration.
6
Last Update: May 2021
d. Calculate your Career to Theme Consistency Points (CTCP) aka Summary, by
assigning high = 5, medium = 3, and low = 1, and then adding them up to
determine the ranking of your career choices to your themes. Not all themes
can have high designation (if everything is important, nothing is important).
The goal is to identify how your career options align with your life themes, so
you have better information to determine which aspects are most important
to you in your next career step.
CTCP 40 40 40 39 31
(Summary)
3) Now that you have determined these career options in relation to your life themes:
a. Reflect to what extent your Career Decision Matrix development process has
helped your career development decisions.
7
Last Update: May 2021
The career decision matrix development further emphasized my passion
for working with others and my focus on building and maintaining relationships.
Through my personal and work experience, pursuing a career in I & D will serve
continue to build, my peers, direct leaders, and family will support me through the
weakness to lean on others and ask for help. In addition, the struggle I experience
wanting to solve everyone’s problem does not benefit anyone, and it’s a personal
present with my partners.With I & D, it’s more than just about me; I will use my
storytelling skills to help others voice how they feel. What gaps exist in our
organization that not everyone feels safe or comfortable sharing their true
feelings?
evident in a professional setting. What boundary would I need to set since the
multicultural partners? A strategic plan for how it will affect those who feel the
have only surfaced recently in the last five years, although inequality for any
reason has been an issue for centuries. Having made this point, there’s much
ambiguity in this role; however, through teamwork, I will assist in identifying and
8
Last Update: May 2021
hopeful that one day, there will not be a need to discuss inclusion and diversity
because of the work and efforts the organizations have started. But keep in mind,
for this to succeed, it can’t be a behavior only in the workplace but our natural
a. Share which career option(s) you feel would be worth researching more and
pursuing as you begin to think about your networking plan.
A career in sustainability, especially in advocating for why the change in
our daily behavior, is essential for further research. I have joined and trained with
the Climate Reality group, and one aspect with which I used to struggle with is
thinking of the big picture when it came to reducing climate change. I can refer to
behaviors to avoid? From the pure marketing and media perspective, they create
make a significant impact if we can shrink these issues from a world problem to
what is in our control and how we can change it. We have so much power as
consumers and citizens, but we need to change ourselves first and avoid the idea
of, “oh, there’s nothing I can do to reduce waste and slow down climate change.”
Growing up, our parents, teachers, mentors, and leaders told us to think big. Well,
when it comes to saving and healing our planet, we need to look in the mirror and
start small.
9
Last Update: May 2021
Through the Climate Reality group, as well as an advocate as a partner for
personal cups and for here wares with my team and customers to encourage them
how important it is to reduce single cup usage. I have also partnered with local
community gardens to repurpose our coffee grounds as they use them as topsoil or
work walls. Still, instead of trying to help outside in, I am working on creating a
ripple effect where my partners will have the behaviors set, so they practice
reducing and being mindful of the waste they produce. My passion and purpose
are to encourage behaviors to be kind to each other and our planet. As the cliché
goes, one day at a time; for me, it’s one partner at a time.
10
Last Update: May 2021
Section 2: Networking Plan
Now that you have completed your Career Decision Matrix we now need to move forward and
develop a networking plan that you can use to help you reach your career goals. Review
Harrington & Hall text, Career Management & Worklife Integration, Chapter 4, pages 77-83.
Developing and managing your network of people who can help you is an important ongoing
process whether or not you are currently happy in your career.
Research on leadership development has demonstrated that people benefit from a variety of
developmental relationships, including short-term and long-term alliances with bosses, peers,
senior executives, coaches, subordinates, and family members, the more diversity and depth
there is in your developmental network, the better. Depending on our dominant learning tactics,
we are more or less likely to pay attention to the quality of our developmental network.
This assignment was adapted by Professor Kathy E. Kram from a worksheet developed by
Professor Deborah Kolb, Simmons Graduate School of Management. Adapted by permission.
1) As you think about the major changes that are likely to take place at your place of
work in the next few years, what major challenges and opportunities do you foresee
that you will need to deal with in the next 1-3 years?
Describe and explain why these are your top three (3) of Challenges here:
a. Technology intelligence
With constant changes and upgrades to the operating systems and programs
Starbucks, much of our focus is on the digital space and providing a seamless experience
for our customers. However, when there’s a technology issue, I don’t always have the
solution to resolve the case. Often, it’s out of my control as the network or program itself
has failed, but in the eyes of the customers, I should be able to resolve the issue.
Additionally, virtual space was vital during the pandemic to maintain some version of the
11
Last Update: May 2021
connection. It was only through trial and error that I could navigate through some
systems to ensure I could support my team. My goal is to have further exposure through
Microsoft certification courses to be at least familiar with the main programs because
these are some basic requirements with many organizations. For example, I saw on
LinkedIn that an organization was looking for an entry-level data analyst with no college
b. Age
years. I have also noticed the struggle to focus after work on school work because of
the fatigue setting in after being on my feet for hours and having to engage with a few
hundred customers a day. However, through some of the courses, OGL, and other
electives, I have been able to prioritize and plan with intent regarding meeting
deadlines and delivering metrics. I suppose age will be a challenge to all of us at one
point or another, but over the years, I have learned when to adjust my approach and
how much I commit; it’s still a work in progress. It will only hinder my career if I
don’t accept that change will be necessary one day, and I need to welcome that
change.
c. Motivation
According to the self and career assessments, I am driven and motivated, but I
need more motivation to seek a career path other than the one I am on currently.
There have been much of social issues that have surfaced where I was the recipient of
12
Last Update: May 2021
the negativity. This could be a factor in the motivation being a challenge for me.
Regardless, I am still driven and motivated to build relationships and help those grow,
Describe and explain why these are your top three (3) of Opportunities here:
d. Life, work balance
As I look into the next 1-3 years, I have an excellent opportunity to pave the path
to bring life and work balance. Especially with completing ASU in April 2023, this
opportunities as described above, as well as get back into the routine of exercising
and having quality time with family. One thing is clear I need to prioritize what’s
important, and helping others grow and develop is one of them. Additionally, it will
serve two purposes. I will support and build capabilities for my partner to be a bench
for the next growth opportunity and have partners who are confident in their role and
lead the team in my absence. With life and work balance, I will be able to support my
manager peers in their growth and create a positive environment for the partners to
e. Influence others
With life and work balance, I can focus more on helping others succeed and
delivering the why and having appropriate open-ended questions to start the dialogue.
because conversation and word of mouth are the best ways to share information. The
13
Last Update: May 2021
influence I will have will be building relationships with those in the community we
serve and encouraging personal cups and for here ware when they are in the store.
Again, influence is usually most effective if people you're trying to influence can see
the benefit they will experience, so articulating through effective communication will
be the key.
f. Increase in networking
It's great to have a close group of people you can rely on, but why limit yourself to
having the influence or being encouraged? By increasing the network circle, we are
building capabilities for our growth and for others we meet. We all have skills we can
teach to benefit others and strengths that could be strengthened through experience and
networking. I have started to increase my network by searching out local and national
groups with the same passion as I do in sustainability, helping others, and learning to
2) Given these challenges and opportunities, what type of help are you most likely to
need? Check one and explain why.
a. Help in getting the job done ______
b. Help in advancing my career x__
c. Emotional support ______
d. All of the above ______
I will need the most support in advancing my career as Starbucks requires specific
background experience to be considered for a role. Still, the experience is only sometimes
readily available to achieve. I have reached out to those in the areas of my career interests
14
Last Update: May 2021
and have maintained consistent check-ins, so they get to know me beyond my partner
number. I want people to know my face, name, drive, and motivation to collaborate and
succeed as a team.
3) If your major challenge or opportunity is related to your work, how well positioned
are you to get information, advice, and resources about new opportunities and
possibilities? Check one and explain who can help you and why.
Very Well ______ Okay __x____ Need to Expand My Network ______
In my second team, my peers, I need someone to seek support with advice, information,
or resources to help me advance in my opportunities. This isn't because they are unwilling
but do not share the same motivation or need to move away from their current position. As
for my direct leaders, I've had a few false starts. This means they are eager at first, but when
it comes to follow-up and continued support, they seem to have other priorities that take
precedence. Yes, I do my best to hold them accountable, but at what point do I come across
as needy and selfish? This is one of the reasons why I have made intentional networking
From networking and seeking out leaders in the areas of my career interest, I have built a
support system to whom I can turn for guidance and advice. These leaders have provided lots
of constructive feedback as well as encouragement. Those partners have shared the career
opportunities discussed at the beginning of this assignment. I know my direct leaders will also
advocate for me when necessary. They are challenged to deliver a successful portfolio focused
15
Last Update: May 2021
on sales and revenue. Interestingly enough, I prefer connecting and discussing my strengths
and opportunities for growth with the partners outside of the retail role because they aren't
bogged down by the bureaucracy of managing a portfolio involving profit and loss.
5) If your challenge or opportunity means that you will need emotional support, to
what extent do you have people who can give you support? Check one and explain
who can help you and why.
I will always need emotional support, as everyone does when dealing with challenges or
opportunities. Fortunately, I have a strong support system from my husband, family, peer,
and professionals, as well as using mindfulness apps on my smartphone. I know this may
seem bazaar but knowing I have an immediate outlet on my device if I need to be grounded is
a reassuring feeling. I try not to discuss or share day-to-day routine challenges stemming
from work with my husband and family because it would be difficult for them to relate, so
the only thing it will do is make them feel helpless and frustrated for me. I can confidently
say this because my husband shared his feeling of helplessness. But I have found that
connecting with my peers a couple of times a week to talk "shop" and using the mediation
6) If your challenge or opportunity means that you will need help getting the job done,
advancing your career, or getting emotional support, do you have people in your
network who can fulfill these functions? Check one and explain who can help you
and why.
Yes __x____ No ______
16
Last Update: May 2021
My explanation is the same as for the previous question. The only difference would be
why l would need to assess if they can fulfill the functions. Isn't the definition of a support
system just that, those you rely on to help you fill the existing gaps?
purpose and mission are shared. For example, I wanted to figure out how to reintroduce
the Grounds For Your Garden program as soon as we brought back indoor seating into
how to repurpose our grounds. Through networking and collaboration, I was able to assist
in starting a project to help educate and grow fresh vegetables and fruit in an underserved
community where finding affordable fresh food options is impossible. I’ve met many
amazing volunteers who share the same passion, trying to eliminate food deserts in our
county. Again, many residents of this county were unaware of the food desert, and
insecurity existed. Luckily, I met a fantastic individual with a significant presence in the
Networking is vital because it doesn’t stop at the person you met but also at those in their
circle.
17
Last Update: May 2021
8) What is your preferred style?
a. Occasional phone calls or e-mails just to ask “how are you?” __x____
b. Phone calls, e-mails, or visits with specific requests or questions _x_____
c. Holiday cards and letters ______
d. Dropping in or calling when you’re in the neighborhood __x____
e. Arranging in advance to get together at professional meetings __x____
f. Relying on the chance that your paths will cross ______
g. Inviting people to join you for lunch, coffee, golf, and so on ___x___
h. Contacting people when you find some information, an article, or an opportunity that
might interest them __x____
i. Other ______
My preferred networking style is ensuring only a few time lapses between conversations
assuming the other person will remember you just because you thought you made an
impression is also a mistake. From managing work, school, and family, I tend to forget those
I meet at a professional or social gathering, so why would I assume they will remember me?
9) Now turn your attention to the “Action Planning” part of the exercise (top of page 82).
Respond to the following questions:
b. How will a well-developed network of contacts help you achieve your career goals?
A well-developed network of contacts will help me achieve my career goal because we share
similar passions and values. Additionally, the network will need to know they can lean on me to
support them in achieving their goals. Relationships through trust and dependability will help in
d. Where might you come in contact with these people? How will you grow your network /
initiate contact with new potential networking contacts?
I seek these characteristics at work through my partners, peers, and direct leaders. My
success in the growing network is due to the skill I developed through working at Starbucks. As
an extrovert, initiating conversations comes naturally to me. Still, my best asset has been
learning to be an effective listener because it takes discipline and patience to listen and absorb all
e. Who in your network are you looking to enhance your relationship with? How will you go
about enhancing these relationships?
helping them succeed. Through their success, they would be able to support me by
providing honest feedback so I can continue to grow and develop in my current role.
They could also advocate for me if an opportunity arises. It sounds like I am only looking
out for my best interest, but it wouldn’t serve any purpose for my new leader to fail
because we are a team. For me, we succeed as a district, not as an individual store.
f. How can you leverage your existing network? Might some of your existing networking
contacts know others who you should be in contact with?
there are few cross-functional opportunities between the two. So what can I do to
introduce those in my current network? With approval from the regional director, I am
planning an event to bring partners, vendors, and community leaders together by hosting
19
Last Update: May 2021
an event to allow everyone to connect and build relationships with those who are
otherwise not possible. It’s a work in progress, and I am collaborating with those who are
determined and share the same passion for giving back to the communities in which we
do business. Fortunately for Starbucks, despite its size, there are platforms in which we
Develop a clear and detailed SMART plan, with facilitating goals and steps/actions required
to accomplish your selected goals. It should be evident, by looking at the format and structure
of your plan, that you have developed some significant skills respect to project management.
Include Gantt charts or other visual project representations as you see fit, and be sure to address
your approach to tracking/measuring your progress.
(Insert your Career Goal above and provide short answers below describing your Career
Goal in terms of the SMART model. Finally, provide a Gantt Chart using the tools
provided).
a. Specific: My career goal is aligned with what brings me the most happiness at work, and
it’s to work with others to ensure fair and equitable practices are shared among all
partners, from retail to corporate. With the Inclusion & Diversity team, I would have the
opportunity to share my passion for equality, not just in what many of us reference to
race but incorporating different cultural backgrounds. This makes us unique, and it's
20
Last Update: May 2021
more than race and ethnicity. It’s how we can contribute to society and the organization
as individuals.
b. Measurable: The goal is to have an intentional plan to monitor the partners' perspective
while working for the organization and provide honest feedback if they resign, an exit
evaluation. The current feedback program only accounts for less than 40% of the entire
organization because there’s no focus on sharing honest feedback. As for the exit
interview, I can confidently say the turnout is far less than that.
c. Attainable: This career goal is attainable because I have built a great network of
supporters who will advocate for me, and I have also built relationships with those close
to this specific role. I have also been active in working with partners from different
partner networks and collaborating to provide the space for them to share and listen to
each other’s stories. Additionally, last year, I was involved in attaining a proclamation for
d. Relevant: As someone who had experienced when inclusion was not practiced or
recognized, my goal is to share my story to encourage others to speak up when they are
not treated with equal respect, dignity, and opportunity. We must eliminate the fear of
21
Last Update: May 2021
e. Time-Based: To reach 75% survey completion by July 2023.
(Insert your Networking Goal above and provide short answers below describing your
goal in terms of the SMART model. Finally, provide a Gantt chart using the tools
provided).
industries and interests, connecting with those in their network, expanding the net
to build a more extensive network and support system, and joining the chamber of
commerce.
22
Last Update: May 2021
d. R: My networking goal is relevant because I can widen my career opportunity
widening the net, I have a better chance of meeting new people, building
additional skills, and as well the opportunity to help others with their goals.
e. T: 6 months
23
Last Update: May 2021