POSITION DESCRIPTION

Hospital Assistant - Cleaning

Organisation NSW Health

Local Health District / Agency Western NSW Local Health District
Position Classification Hospital Assist Gde 2
State Award Health Employees (State) Award
Category Patient Support Services | Hospital Assistants
Vaccination Category Category A
ANZSCO Code 811699 Cleaners nec
Website https://wnswlhd.health.nsw.gov.au

PRIMARY PURPOSE
The Hospital Assistant supports the delivery of an efficient and effective cleaning service to the patients and facilities
within the Health Service.

COVID-19 VACCINATION COMPLIANCY

All NSW Health workers are required to have completed a primary course of a COVID-19 vaccine which has been
approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the
vaccination course prior to commencement with NSW Health, or provide an approved medical contraindication
certificate certifying the worker cannot have any approved COVID-19 vaccines available in NSW.
Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR
COVID-19 Digital Certificate. Booster doses are highly recommended for all health care workers who have completed
the primary course of COVID-19 vaccinations. Please provide proof of booster vaccination if available.

RESPIRATOR USE
NSW Health workers may be required to use a respirator, as part of their appointment with NSW Health. Where a
respirator is required for use, workers will be instructed in their safe use; including donning, doffing and fit checking.
Staff may be required to complete fit testing to selected respirator/s to assess their facial fit/seal.

At all times when a health worker is required to use a respirator, the health worker must not have any facial hair
present. Processes are in place to support workers that need to keep facial hair due to religious observance
requirements and/ or health conditions.

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 POSITION DESCRIPTION

Hospital Assistant - Cleaning

KEY ACCOUNTABILITIES

• Undertake a range of cleaning duties as outlined in a daily schedule, including high level cleaning,
outside cleaning, stripping and/or sealing floors, cleaning tooth and vomit bowls and sanitising bed pans
and other equipment, to ensure the patient and hospital environment remains clean, safe and attractive.
• Porter patients within the facility or campus as requested, for ward transfers, appointments and other
needs, to enable the patient to access services as required and to assist with facility bed and resource
management.
• Provide general assistance in the ward/ facility including moving heavy equipment, making unoccupied
beds and loading/ unloading commercial-type washing machines, to ensure the smooth running of the
facility.
• Minimise risks to self and patient through consistent adherence to safe manual handling principles and
infection prevention and control guidelines in completion of all duties.
• Complete documentation and reports applicable to the role in an accurate, complete and timely manner
to ensure adequate communication with other staff.
• Participate in quality programs as required to ensure ongoing improvement of services within the work
area.

KEY CHALLENGES

• Prioritising workload to achieve all tasks in a timely manner, in high volume work areas.
• Promote a harmonious team environment within a large diverse team of people with differing ideas,
thoughts and opinions.

KEY RELATIONSHIPS

Who Why

Line Manager or delegate. Receive direction, supervision, development opportunities and

feedback in relation the duties of this role and communicate
achievements and challenges.

Patient and Carers Communicate respectfully and sensitively with all patients at all
times, considering diversity in patient backgrounds and health
condition

Multi-disciplinary team and other members of To receive and provide information to assist the service in
staff providing patient care

External providers as required To receive and provide information to assist the service in
providing patient care

SELECTION CRITERIA
1. Previous experience working in a company or organisation undertaking commercial cleaning or providing
general assistance or a similar role.
2. Demonstrated ability to work independently with minimal direct supervision.

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 POSITION DESCRIPTION

Hospital Assistant - Cleaning

3. Ability to work effectively as a member of a team and take directions from supervisor.
4. Ability and willingness to work shifts, on a rotating roster, including weekends and public holidays.
5. Demonstrated basic computer skills, sufficient to complete online mandatory training requirements,
access read and send emails as required.

OTHER REQUIREMENTS
The role and its responsibilities are to be carried out in a manner that is consistent with all relevant delegations,
policies and procedures, at both the WNSW LHD and NSW Health levels. Consistent with this, all employees are:

1. Expected to model the NSW Health values and ensure all workplace conduct aligns with these values
and the NSW Health Code of Conduct.
2. Required to identify, assess, eliminate/control and monitor hazards and risks within the workplace, to the
extent of delegated authority for the role, as per Work Health Safety policy/procedure.
3. Expected to provide safe, high quality healthcare and services, identify and manage clinical risk as
applicable to the role, and participate in continuous improvement activities, in line with WNSWLHD's
strong commitment to quality and safety.

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