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DRUG UTILIZATION PROCESS

● Pharmacotherapy - “Ano yung kailangan


OUTLINE niyong gawin to achieve the plan made for
the patient who has an infectious disease”
I. Drug Utilization Process ● It includes treatment planning.
a. Key points ● Pharmaceutical care
b. Categories of
Medication-related problems KEY POINTS
II. Pharmaceutical Care ● Comprises a set of functions that promote
III. Focused Area of Practice the safe, effective and economic use of
IV. Key elements of the Pharmaceutical medicines for individual patients
Care process ○ As much as possible, we should
a. Assessment recommend medications that are
b. Care Plan feasible for them, and affordable, in
c. Evaluation order for them to complete their
V. Clinical Pharmacy Functions and treatment course.
Knowledge ○ If the patient does not complete the
a. Step 1: Establishing the need treatment medication, especially with
for drug therapy antibiotics, it will lead to problems
b. Step 1.1 Relevant patient details with antibiotic resistance.
c. Step 1.2 Medication History ● Shift of the pharmacist from a
d. Step 2: Selecting the medicine product-oriented role towards direct
e. Step 2.1: Identify drug-patient engagement with patients & problems they
interactions encounter with medicines.
f. Step 2.2: Identifying ○ more engaged with the patient
drug-disease interactions ● Pharmaceutical care is a cooperative,
g. Step 2.3: Drug-drug interactions patient-centered system for achieving
h. Step 3: Administering the specific and positive patient outcomes from
medicine the responsible provision of medicines.
i. Step 3.1 Calculating the ○ Positive patient outcomes - you were
appropriate dose able to reach your treatment goal
j. Step 3.2: Selecting an which is to cure the patient and to
appropriate regimen have the least or no side effects
k. Step 4: Providing the medicine from medication
l. Step 5: Monitoring Therapy ● The three key elements of the care process
m. Step 6: Patient advice and are
education 1. Patient Assessment
n. Step 7: Evaluate effectiveness - know your patient before you
VI. Patient Information give medication (it has to be
VII. Disease Information custom fit to the patient)
VIII. Medication Information - Ex. Is your patient a child or
IX. Medication errors elderly? What is the sick?
Does he/she have
comorbidities?
2. Determining the Care Plan
- care plan - medication has
been decided on.
DRUG UTILIZATION PROCESS

AIME, LAJGF, VIL 1


-Questions would be: What is ● Or 32 y.o. female with cholera. We have to
the dose? How will be the check if Doxycycline because what if she is
dosing regimen? Is it given pregnant? If pregnant, Doxycycline is a big
for 10 days? or 1 week? NO.
Should you change the ● Or 10 y.o. male, can Doxycycline be given?
medication? How will you Doxycycline is contraindicated in children
monitor the treatment? because of retarded bone growth.
- In children, you still have to ● Medication-related problems have
compute the dosing brought the need for pharmacists in the
3. Evaluating the outcome clinical setting
- (1) Good Outcome (patient ○ You need a pharmacist in the
has been cured due to healthcare team
medication or antibiotic) or ○ You need to be the one to prevent
(2) Bad Outcome (Patient additional diseases because of drug
was not cured bc medication treatment
did not match (treatment ○ Drug interactions
failure) or toxicity
CATEGORIES OF MEDICATION RELATED
● Greatest sin by pharmacists is to PROBLEMS
introduce another disease because of ● These are things you have to watch out for,
your drug especially in clinical cases
● The ability to consult with patients is a key
process in the delivery of pharmaceutical Untreated indication
care and requires regular review and ● Ex. wound infection in the foot, but antibiotic
development regardless of experience. was not given.
○ Always go back to the patient ● Ex. There is a pus formation in the skin but
○ Monitor w the patient did not drink antibiotics. The wound has
developed, edema

Treatment without indication


● Every medicine should have a purpose
● Ex. Sipon (viral origin - viral allergic rhinitis),
but the patient is drinking Co-Amoxiclav
(antibacterial drug). Co-amoxiclav will have
no role, therefore, treatment without
indication.
● Root cause of Antibiotic resistance
● KNOW THE PATIENT
● KNOW THE DISEASE Improper Drug Selection
● KNOW THE DRUG ● Ex. wound is caused by Staphylococcus
● Whenever planning for treatment or drug Aureus (beta-lactamase-producing
regimen, you have to consider the patient. bacteria), but your patient is taking
● For example, cholera Amoxicillin. S. Aureus is resistant to
○ you have to know the disease, then Amoxicillin
the drug (recommend: Doxycycline). ● Root cause of Antibiotic resistance
Always Include the patient. ● We have to choose the appropriate drug
● If you have a patient that is 42 y.o. male, for the disease
with cholera, Doxycycline can be given, but
take note if he has a previous skin disease. *Narrow spectrum
- limited species of bacteria

AIME, LAJGF, VIL 2


*Wide spectrum ● Ex. Drug interaction between warfarin and
- many types of bacteria third generation cephalosporins
- all bacteria can be killed ○ Patient with problem in clothing,
- reserved as last resort for worst-case
previous stroke using warfarin.
scenarios.
- If given when not needed, resistance may Taken with oral cephalosporin can
occur. cause massive bleeding, because
oral cephalosporin can enhance the
Too little, too much drug bleeding from warfarin.
● Too little - underdose ● When there is drug interaction you must
○ Often experienced in children know the outcome of the two drugs
○ In children, antibiotics are computed
● Ex. Tetracycline and Antacids
based on their body weight.
● Too much - overdose ○ Tetracycline will form a chelate
○ toxicity when given with antacids, the
antacid will interfere with
Non- compliance tetracycline, making it less effective
● Hindi natatapos yung treatment/medication resulting in treatment failure.
● Can be attributed to underdose ○ Intervention: Give Tetracycline and
● Another cause for antibiotic resistance antacids 4 hours apart (depending
○ Patient should drink the antibiotic for the which drug is more needed)
10 days, but he/she only drank it for
2 days. PHARMACEUTICAL CARE
● Issue in tuberculosis ● Predicated on a patient-centered approach
● TB-DOTS - Directly observed treatment to identifying, preventing or resolving
short course (6 months) medication-related problems
○ having 6 months supply, some tend ● Pharmacist cooperates with a patient and
to sell it due to financial problems or other professionals in designing,
worse they dont drink it anymore. implementing, and monitoring a therapeutic
plan that will produce specific outcomes for
Reasons for Non-compliance the patient
● Financial problem ○ doctors and nurses
● Age ■ Nurses help pharmacists in
○ elderly - tends to be forgetful administration
● Side effects - such as Allergic reaction ■ Doctors - overall, especially
● They have been cured already that is why monitoring treatment, goals,
they stopped taking the medications CAPTAIN
○ We have to educate them ● To achieve this aim is to establish a
therapeutic relationship = partnership in
which the pharmacist takes responsibility for
Adverse Drug reaction
resolving medication-related issues in line
● Ex. The common ADR of Doxycycline is
with the patient’s wishes, expectations and
phototoxicity
priorities
● Give them advice on the ADR of
phototoxicity (put sunblock when going out)
FOCUSED AREA OF PRACTICE
● Drug monitoring
Drug Interaction

AIME, LAJGF, VIL 3


● Disease monitoring loss of fluids), part of the care plan
○ gumagaling ba yung sakit or hindi? should also be rehydration (Ringer's
○ or does a new disease develop? solution, IV fluid support, and ORS)
○ check for comorbidities besides the antibiotic.
○ Treat the patient holistically
● Drug therapy and disease Evaluation
management/collaborative practice ● Reviews progress against the stated patient
outcomes
KEY ELEMENTS OF THE PHARMACEUTICAL ● Outcomes:
CARE PROCESS ○ Good Outcome- Patient gets treated
○ Bad Outcomes: Toxicity and
Assessment Treatment Failure
● The main goal is to establish a full ● Further evaluation involves monitoring
medication history & highlight actual and parameters.
potential drug-related problems ○ For example, Vancomycin = monitor
● know the patient first renal function, Tetracycline= monitor
● for quick assessment: Use SAMPLE if infection heals, Diarrhea =
● Ex. An infected wound on right foot improved blood pressure from
○ S - Signs and symptoms (pain, cholera. Malaria, check danger
swelling, fever) signs.
○ A - Allergy history (Can be fatal) ○ It is important to look out for danger
○ M - Medication signs because it means that the drug
○ P - Past Medical History treatment is not working.
○ L - Last meal (help minimize gastric
irritation caused by antibiotics) CLINICAL PHARMACY FUNCTIONS AND
○ E - Events that lead to the problem KNOWLEDGE

Care Plan Step 1: Establishing the need for drug therapy


● Should clearly state the goals to optimize ● Establishing a diagnosis
care and the responsibilities of both the ○ Establish a diagnosis → disease is
pharmacist and the patient attaining the known → become the basis for
stated goals. giving a drug as a part of
● Ex. Pneumonia, the goal is to treat management/treatment/therapy
pneumonia. If a patient then suffers from ● What is the disease?
difficulty in breathing one of the goals now is ○ Ex. Allergic rhinitis and mucus are
to improve the airway of a patient who has clear, antibiotics should not be
pneumonia. needed. Antibiotics should only be
○ But remember, that health is holistic given in a valid way so that patients
so we must also consider other would not develop AR.
goals besides antibiotics. ● Provide information to the prescriber on the
○ For example, if a patient has expected benefits and risks of drug therapy
diarrhea that mainly causes the body ○ Q: Is there a need?
to dehydrate (lowers blood pressure, ■ E.g. Doctor: Need to treat an
palpitation, or fast heart rate due to infection of the right foot?

AIME, LAJGF, VIL 4


■ Q: What drug to DISEASE INFORMATION
recommend? ● HTN x 15 years, Hypercholesterolemia x 10
■ Note: provide the drug with years, GERD x 25 years
the expected benefits and ● “ I haven’t been feeling well lately and
risk (need to inform the figured maybe my blood pressure is high.”
health care team) ● No visual disturbances, hearing problems,
● Pros and Cons headache, palpitations, chest pain, mental
● Need to gather information status change
● Shortness of breath and easy fatigability
To establish the need for drug therapy pharmacists ● Infected wound at the right foot
must know the:
● Patient information ● BP 200/120, 192/122, 192/194 → stage of
● Disease information HTN?
● Drug information ● Pulse 58, RR 24, T 38.4 C, Wt. 72, Ht. 5’
7”(BMI =___) → normal?
Step 1.1 Relevant patient details ● Fundoscopic exam: arterial tortuosity
● Age (children have lower dosage) ● Neck supple , No JVD, no bruits
● Gender (Women and children more prone ● PMI shifted laterally, s4 heard at the apex
to UTI) →?
● Ethnic or religious background (Religious ● Normal neurologic exam
beliefs; Guava or penicillin in wounds)
● Social history (STD) Disease Information (Laboratory)
● Presenting complaint (the focus of the ● Na- normal, K- normal, Cl- normal, BUN-
treatment; Fever but has an infection or normal
Harder to urinate but has STD) ● SCr- normal, Glu- normal
● Working diagnosis ● Hgb- normal, Hct- normal, Plt- normal
● Previous medical history ● AST, ALT- normal, cholesterol- normal
● Laboratory or physical findings (if in the ● HDL- low, LDL- elevated, TG- normal
hospital just like urinalysis) ● CO2- normal
○ significant or not? ● Urinalysis- negative for protein or blood
● CXR- enlarged heart, no infiltrates
PATIENT INFORMATION ● Culture of wound abscess: (+)
● Reynaldo Santos, 55-year-old, male Staphylococcus aureus
● Family history of HTN, stroke, ● C & S: S: Piperacillin-tazobactam;
hypercholesterolemia, heart attack, R-amoxiclav (in-patient setting also look at
coronary artery disease (history of CABG) culture sensitivity to give the appropriate
● Married with 4 children, grounds-keeper at antibiotic)
a ceremony ● ECG- LVH, no ST segment changes
● Smoker (1 pack/day), alcoholic -beverage ● Enlarged heart
drinker (1 can beer/day), (-) recreational ● poorly controlled HDL, LDL
drug use ● Hypertension stage 2
(alcohol and metronidazole will result in a ● Hypertension emergency
disulfiram-like reaction) ● End organ damage?
● Eat fast food for breakfast & lunch

AIME, LAJGF, VIL 5


MEDICATION INFORMATION ○ Inquire for allergies which can
● Antibiotics have drug interactions change the choice of drugs
● Atenolol 100 mg once daily (has not taken ● Adverse medication events
for over a month) (life-threatening events in penicillin)
● Amlodipine 10 mg once daily (has not taken ○ You should be knowledgeable about
for over a month) the drug you are recommending to
● Lovastatin 20 mg once daily prevent adverse medication
● OTC famotidine prn gastric reflux ( taken events and drug interaction
about every other day) (check for drug (inquire in the medication history
interactions) step)
● Identifies prescribing errors of omission
or transcription (check if there are too
many medications that are not needed)
○ STOP ORDER- Hospital pharmacy
practice term that means to stop all
medications for 1 week so that the
doctor can review the medications
that are only needed by the patient.
■ Doctors review the
medication; e.g. if all the
Step 1: Is there a need for a drug?
medication has indications,
● Yes, the patient still needs an antibiotic for
and if one does not have
the infected wound on his right foot.
medication, then you should
○ Proceed to Step 2
stop it.
● Make sure all medications are for a
■ Depends on the hospital
specific purpose
practice
○ Atenolol and Amlodipine -
○ Reviewing the transcription
hypertension
● Important step before proceeding to the
○ Lovastatin - Hypercholesterolemia
next step
○ Famotidine - GERD
● SAMPLE in step 1.2
● Make sure all diseases are well addressed
○ A - Allergies
● In this step, you will be able to determine if
○ M - Medication history
treatment is needed and what treatment you
○ P - Comorbidities
should give.
○ If treatment is not needed, then
Step 2: Selecting the medicine
remove
● Clinical and cost-effective selection of
● There are some instances where the
medicine in the context of individual patient
sickness (ex. the infected wound on the
care
right foot - resolved) was already cured after
● “Is it appropriate for my patient?” How will
evaluation but was still prescribed
we select?
antibiotics. You can eliminate it in this step.
● Identify drug-patient, drug-disease, and
drug-drug interactions which are prioritized
Step 1.2 Medication History
according to the likelihood of occurrence
● Allergies (more careful in choosing
antibiotics)

AIME, LAJGF, VIL 6


● Selecting the drug and custom fitting it to adverse effects (e.g,
your patient nephrotoxic) of the
● Ex: An elderly patient who presented with drug during the
hospital-acquired pneumonia (HAP). treatment. Your role
○ Patient: elderly does not end with
○ Disease: HAP the doctor’s
○ Drug: decision of
■ Need a drug? Yes treatment,
■ What drug? (You have to be especially with
knowledgeable about the possible adverse
disease such as knowing the events.
first line of treatment for ■ Ex. Piperacillin Tazobactam
HAP) - may be safe for the
■ Know also the causative elderly, but prone to
agent aspiration pneumonia;
■ Ex. Co-amoxiclav - Is it ■ Have to consider the efficacy,
appropriate for the elderly, for the safety, and the cost.
HAP? - Not appropriate for ■ Also drug-drug interactions,
HAP, since HAP causative like chlorthalidone (a
agents are either thiazide diuretic) may
pseudomonas, proteus increase the nephrotoxicity of
mirabilis, and Klebsiella. gentamicin.
(Proceed to another drug)
■ Ex. Gentamicin - another Step 2.1: Identify drug-patient interactions
group of antibiotics under ● Age group or gender
aminoglycosides. It is ● Allergy, previous adverse drug reactions
effective in HAP, but it is (e.g. Stevens-Johnson syndrome, Reye’s
nephrotoxic. Thus, it may syndrome)
not be appropriate for ○ If there is a lot of allergic reaction,
elderlies since they may CHANGE THE MEDICATION
have compromised renal ○ Stevens-Johnson syndrome -
function (weak renal known for sulfa containing drugs like
clearance) - need to check Co-Tri
for it. ○ Reye’s syndrome is common with
● In some situations, Aspirin medication
the drug’s benefits ● Abnormal hepatic or renal function
may outweigh the ○ understand the pharmacokinetic
adverse effects (need characteristics of the drug
to weigh its pros and ○ these are the two organs involved in
cons) your drug’s excretion or elimination
● If the doctor wants to ○ Will the elimination of the drug be
risk it, then you have affected by kidney or renal
to monitor the patient function?
and the possible

AIME, LAJGF, VIL 7


■ Is the drug excreted in the ■ be familiar with inducers and
kidneys? enzyme inhibitors
■ For ex. Aminoglycosides are ■ Ex. Rifampicin (anti TB
excreted by the kidneys. You drug) which is an inducer,
have to assess first how is what would happen to the
the renal function of the effect of the second drug? -
patient. If the renal function is drug will have a shorter
not good, you might half-life bc if given w an
somehow hesitate in giving enzyme inducer,
aminoglycosides metabolism is rapid,
efficacy shortened or
Step 2.2: Identifying drug-disease interactions worse it will not reach the
● Medicine has the potential to make a therapeutic level.
pre-existing condition worse ■ If enzyme inhibitor, Ex.
● Older patients - several chronic illnesses Trimethoprim (antibiotic). If
and the likelihood of exposure to you give another drug, the
polypharmacy. second drug will not be
metabolized immediately =
Step 2.3: Drug-drug interactions longer stay in the
● Pharmacokinetic DI bloodstream = risk of
○ absorption (alteration of pH) toxicity
■ Ex. Aspirin is a weak acid ○ Excretion (competition for the
(in an acidic medium), if you transporter)
alter the pH, the drug ■ Ex. Penicillin and
becomes more nonionized. Probenecid. Penicillin has a
It can be absorbed. longer stay in the
■ If you make it basic, weak bloodstream bc the excretion
acid becomes ionized. There was affected bc of the
could be no absorption = no competition for the
bioavailability = drug transporter. Increase the
ineffective risk of adverse effect
○ Distribution (competition in the (allergy). Probenecid got the
plasma. protein-binding and free) transporter.
■ Ex. Warfarin and ■ NSAIDS - decrease renal
Tolbutimide. Warfarin - blood flow = excretion rate is
plasma protein (Inert) (effect slowed down = second drug
= 40%). Tolbutamide has a will stay longer = increase
higher affinity for plasma risk of toxicity
protein. Magiging 80% free of ● Pharmacodynamic DI
Warfarin, the effect would ○ 1 + 1 = 2 (Addition)
increase. ○ 1 + 0 = 2 (Potentiation) - the other
■ Free is the one causing the drug have no inert activity but the
effect other drug has enhance its effect
○ Metabolism

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○ 1 + 1 = 0 (Antagonism) - ○ children - based on the body weight
combination of the drugs are (Antibiotics are usually given in
ineffective. Treatment failure mg/kg/day)
○ 1 + 1 = 3 (Synergism) ● Route of Administration
● Special care for drugs with a narrow TI ● Oral
○ It is safer but have a lot of
Step 3: Administering the medicine irregularities
● Ex. Elderly with Hospital Acquired ○ The absorption of the drug given by
Pneumonia the oral route may be altered with
○ Medication: Gentamicin full stomach
○ Cockcroft-Gault formula - used in Ex. Tetracycline when taken with milk can reduce
computing renal clearance of the absorption of tetracycline
aminoglycosides ● Transdermal Administration.
○ Whenever you give a drug you are ● Rectal Administration.
guided by the Therapeutic window ● Vaginal Administration.
■ Plasma concentration limit of ● Storing medication
the drug in the bloodstream
■ The drug should fall in the ● Dosage form
MEC- minimum effect in ○ Sustained release tablet
concentration and the MTC- ○ Parenteral
minimum toxic concentration ■ Ex. Gentamicin
■ If the drug has a narrow ■ Route of administration: IV
therapeutic window make ■ Dosage form: Parenteral
sure that it is of the right ○ Inhalational
concentration ○ Antibiotics
● Ex. 8(MEC)-10(MTC) ○ Topical Antibiotic (For skin)
mc/mL therapeutic ○ Oral antibiotic
window. Below 8 it is ○ IV antibiotic
ineffective, if it is ○ Instillation.
more than 10 can ○ Injection.
cause toxicity
■ Renal clearance is important
to know what dose to give to ● Documentation (special instructions/info
this patient with this type of for nurses or carers)
renal function, with the right ○ To document the administration
dose that falls in the ○ Usually in medical chart
therapeutic window ○ To make sure that the drug is being
● Consider ADME given
● Dose (very crucial) ○ Instruction:
○ especially in special populations ○ It should be taken before
○ elderly - consider the renal function meals
(dose adjustments) ○ It should be strictly given
every 8 hours

AIME, LAJGF, VIL 9


○ 8 hours and 3 times a day is
different Step 3.2: Selecting an appropriate regimen
● Guided by the duration of action of drugs
● Devices (spacers, infusion pumps) ○ Long D.O.A. - OD (once a day)
■ e.g. aminoglycosides
MEDICATION ERRORS (gentamicin)
● Wrong drug error ○ Short D.O.A - TID (3x a day)
○ Right drug to the right patient ■ e.g. amoxicillin
● Extra dose error ● Oral vs intravenous
○ Wrong dosage ● Frequency and compliance
● Omission error ○ Patients should always be reminded
○ Drug not given when to take their medications. e.g.
● Wrong dose or wrong strength error- Antiretrovirals have a specific time to
○ Problem in transcription take.
○ telephone orders ○ Remember the dose, dosage form,
○ Ex. .10mg - might be read as 10 mg route of administration, and duration.
in the transcription. To correct it, Also, think about the prescription.
write it as 0.10mg to avoid ○ Ex. Amoxicillin 500 mg /cap. Sig.
misunderstanding Take 1 cap 3x a day for 7 days
● Wrong route error
○ Dapat IV pero nabigay oral Step 4: Providing the medicine
● Wrong time error ● Ensure a prescription is legal, legible,
○ Should be given 3 times a day but accurate, and unambiguous
only given 2 times a day ○ it should be properly prescribed, with
● Wrong dosage form error clear writing. if unambiguous, call
○ Dapat Sustained release tablet pero the physician to confirm.
nabigay immediate release tablet ● Delivering the right medicine to the right
○ Dapat inhalational pero tablet person with the right dose at the right time
binigay ○ Nurses always ask the patient's
● Therapeutic duplication, incomplete drug name and check if it is the right
order, vague order medicine for the patient.
○ Ex. TMP-SMX, Cotrimoxazole - ● Special care for medicines with similar
same drug names and packaging, similar patient
○ vague order - not legible prescription names, or supplying several family
or phone order (connectivity/signal members at the same time.
problems) ○ Look out for S.A.L.A.D. (Sound Alike
Look Alike Drugs). More S.A.L.A.D.
Step 3.1 Calculating the appropriate dose can be found in ismp.org
● Dosage adjustments for patients with ■ Ex. Metronidazole and
impaired renal function mebendazole
● Pediatric doses ○ Also treat family members or
● Loading dose, maintenance dose, creatinine couples if a patient has an endemic
clearance disease or STD.
● dose should be precise ○ A need for dispensing skills

AIME, LAJGF, VIL 10


Step 5: Monitoring Therapy ● Information is provided at the same time or
● Is the treatment effective? Are there no as soon as possible after the prescribing
adverse effects (is it safe)? decision
○ Ex: Is the fever gone? Are the ○ Ex. Outpatient, 3 days intravenous in
symptoms improving? the hospital then antibiotic treatment
○ If there's pneumonia, did the orally will continue at home, this is
breathing improve? Is the phlegm where the pharmacist comes in
excreted reduced? and explains the antibiotic
○ If it's a wound infection, is the pus treatment.
gone? Is the inflammation reduced? ■ The pharmacist would inform
And has the fever gone? patients about ADE. ADE
○ If it's cholera, does diarrhea still can be allergies, if the patient
happen often or not? knows this, they will have an
○ It's important to understand the drug urgency to go back to the
■ Can the drug cause an doctor and realize that it can
allergic reaction? be a history of the patient.
■ Ex. If the patient is unfamiliar ● Encourage patients to read leaflets and ask
with his/her allergies like questions
penicillin, conduct a skin ○ Close communication between
sensitivity test (intradermal, pharmacist and patient
get a lump from the skin and ○ Interactive session, so feedback is
after a few minutes, check if also required
there's a wheel formation or
redness, it means that the Step 7: Evaluate effectiveness
patient is allergic to the ● Did we reach the expected outcome?
antibiotic) ● If not, review steps 1-6
● Close monitoring especially drugs with a
narrow therapeutic index References:
○ Aminoglycosides, there are more
benefits than risks of adverse drug Notes from Synch and Asynch Discussions
events. If there is ADE, there are of Doc Tanodra
two things to decide on;
■ Stop the drug and change it
■ Alter/Reduce the dose
● Monitoring anticoagulant therapy

Step 6: Patient advice and education


● Benefits and risks of therapy and the
consequences of not taking the medicine
○ Drug knowledge and familiarization
are needed
● In a manner that the patient can understand
(layman terms)

AIME, LAJGF, VIL 11

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