Professional Documents
Culture Documents
SUMMARY
Enthusiastic Organizational Leadership student with a multitude of experience leading others. Passionate about
serving people in need and looking for opportunities to make an huge impact in the world.
EDUCATION
Batchelor of Arts in Organizational Leadership February 2023
Arizona State University, Online
Deans list 3 semesters
PROFESSIONAL EXPERIENCE
Shift Manager, Starbucks, Beavercreek, OH January 2021-October 2022
Lead a team of 5-14 baristas in day to day activities
Improved Customer Connection Score by 100%
Lead store to become top 3 performer for speed of service district wide
Subject matter expert and trainer in all store roles
Coached baristas towards excellence
Partner of the Quarter, 2022, 2020
COMMUNITY INVOLVEMENT
Hurricane Relief Volunteer, Fort Myers, FL October 2022
Assisted in clean up and aid to those affected by hurricane Ian
SKILLS
Proficiency in Microsoft Office Suite, Customer Service, Coaching, Excellent Communicator, Emotional
Intelligence