Information about our execution-only mortgage services

Products and services

We only offer first charge mortgages from TSB Bank plc. Any information provided on our products will only cover
those that we offer through our Digital channel and not those that may be available through our Branch, Telephony
or Intermediary channels.
By applying for a new product online, you’ll receive an execution-only service, which means you won’t receive
advice or a recommendation from us, and we are not required to assess whether what you have chosen is
suitable for you.
We’ll offer you products from our product transfer range based on our assessment of your loan to value. You’ll
then need to make your own choice whether and how to proceed. By proceeding on this basis, you will not
benefit from the protection of a TSB Bank plc mortgage adviser’s recommendation or an assessment of your
needs and circumstances.
We won’t charge you a fee for this execution-only service.

Financial Services Compensation Scheme (FSCS)

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our
obligations. This depends on the type of business and the circumstances of the claim.
Mortgage advising and arranging is covered up to a maximum limit of £85,000.
Further information about the compensation scheme arrangements is available from the FSCS.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON

YOUR MORTGAGE.

OurServices(DIG)(0618)

If you’d like this in another format such as large print, Braille or audio please ask
in branch. If you have a hearing or speech impairment you can contact us using Text Relay
(previously Typetalk) or Textphone on 0345 835 3843 (lines are open 24 hours a day, seven
days a week).
TSB Bank plc. Registered Office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland No. SC95237. Authorised by the Prudential Regulation Authority
and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Registration No 191240).
TSB Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service.