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  • Hojas de Control

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    Nicte López de los santos
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    The document analyzes telephone interruptions over the course of a week. It found that the most common reasons for interruptions were wrong numbers with 13 instances and information requests with 20 instances. The total number of interruptions was highest on Wednesday at 15 and lowest on Friday at 8.

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    Hojas de control

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    The document analyzes telephone interruptions over the course of a week. It found that the most common reasons for interruptions were wrong numbers with 13 instances and information requests with 20 instances. The total number of interruptions was highest on Wednesday at 15 and lowest on Friday at 8.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
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    6 views3 pages

    Hojas de Control

    Uploaded by

    Nicte López de los santos
    The document analyzes telephone interruptions over the course of a week. It found that the most common reasons for interruptions were wrong numbers with 13 instances and information requests with 20 instances. The total number of interruptions was highest on Wednesday at 15 and lowest on Friday at 8.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 3

    Telephone interruptions

    Reasons Monday Tuesday Wednesday Thursday Friday Total 25


    20
    Wrong Number 4 0 4 2 3 13 15
    Info request 5 6 2 6 1 20 10
    3 6 0 7 1 5
    Boss 17
    0
    Bad signal 1 5 9 0 3 18 Wrong Info
    Number
    Total 13 17 15 15 8

    Wrong Number Info request


    4.5 7
    4
    6
    3.5
    5
    3
    2.5 4
    2 3
    1.5
    2
    1
    0.5 1
    0 0
    Monday Tuesday Wednesday Thursday Friday Monday Tuesday Wednesday Thursday Friday

    Wrong Number Info request

    Wrong Number Info request


    Friday Friday

    Thursday Thursday

    Wednesday Wednesday

    Tuesday Tuesday

    Monday Monday

    0 0.5 1 1.5 2 2.5 3 3.5 4 4.5 0 1 2 3 4 5 6 7

    Wrong Number Info request


    Reasons Telephone interrumptions
    25 10
    20 8
    15 6
    10
    5 4
    0 2
    Wrong Info request Boss Bad signal 0
    Number Monday Tuesday Wednesday Thursday Fr

    Column H Wrong Number Info request Boss Bad signal

    Boss Bad signal


    8 10
    7 9
    8
    6
    7
    5 6
    4 5
    3 4
    3
    2
    2
    1 1
    0 0
    ursday Friday Monday Tuesday Wednesday Thursday Friday Monday Tuesday Wednesday Thursday F

    Boss Bad signal

    est Boss Bad signal


    Friday Friday

    Thursday Thursday

    Wednesday Wednesday

    Tuesday Tuesday

    Monday Monday

    4 5 6 7 0 1 2 3 4 5 6 7 8 0 1 2 3 4 5 6 7 8

    st Boss Bad signal


    errumptions

    esday Thursday Friday

    uest Boss Bad signal

    Bad signal

    ay Wednesday Thursday Friday

    Bad signal

    Bad signal

    2 3 4 5 6 7 8 9 10

    Bad signal

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