Working Sheets

GUIDELINES
LAST UPDATED : 16 AUGUST 2022
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TO BE
IMPLEMENTED
FROM AUGUST
22ND
 These guidelines will explain how to work with
spreadsheets with examples of workflows. Also the
closing period is explained here.

1. Subject Tabs
2. Sections in Subject Tabs
2.1. Question Info
2.2. Supply Status
2.3. Overall Answer Status
2.4. Workflow
2.5. Other Sections (For QA)
1. Other Tabs
2. Closing Period Workflow
3. POC corrections request
1.SUBJECT TABS
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SUBJECT TABS

A question with wrong subject name CAN AND SHOULD BE

ANSWERED!

If the SME is not expert on the matter or can’t answer he can add a
comment and let the question be answered by another expert.
2. SECTIONS IN SUBJECT TABS
2.1. QUESTION INFO
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DETAILS ABOUT THE PROCESS

Updated
Name / Month Guidelines
/ Subject Tab

Expiration of the
Date of question Here you can see the text of
allocation the question and click the link
to the platform
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IMPORTANT

> 95% OF ANSWERS IN

24 HOURS

PRIORITIZE THE OLDER

Don’t forget to check the
QUESTIONS FIRST HASHTAG to be used on the top of
the worksheet. It can change from
PRIORITIZE THE one worksheet to the other.
QUESTIONS ABOUT TO
EXPIRE
2. SECTIONS IN SUBJECT TABS
2.2. SUPPLY STATUS
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SUPPLY SECTION - STATUS

Answer DONE in
When you start
Brainly.com
answering the
question

QUESTION CAN’T BE ANSWERED

(needs to have a comment)

Important !!! If the status is Cannot be Answered DO NOT ad username

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SUPPLY SECTION
CANNOT BE ANSWERED COMMENT

ERROR 404

THE QUESTION ALREADY

SELECT SPAM IF HAS A GOOD ANSWER
THE QUESTION IS
INAPPROPRIATE
ddd

-QUIZZ
IF THE QUESTION CAN’T BE
-OFFENSIVE
ANSWERED BECAUSE IT’S
-POLITICAL
-RELIGIOUS MISSING IMPORTANT PARTS
-SEXUAL CONTENT If you can understand the
question you can answer it!
QUESTION ALREADY HAS 2 ANSWERS
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B - Cannot be Answered
Select the Status from the Dropdown And add a comment.
Don’t add username!

IMPORTANT - The questions with this tag will not be accountable for the
answerability but its from your interest to answer as much as possible. If you
have any other reason why the question cannot be answered and is not in the
list please reach out to us.
2. SECTIONS IN SUBJECT TABS
2.3. OVERALL ANSWER STATUS
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OVERALL ANSWER STATUS

UPDATED STATUS (slide 15)

UPDATED COMMENTS
FROM QA TEAM

THE CORRECTIONS NEEDED WILL BE UPDATED HERE

FOLLOW THIS INSTRUCTIONS TO CORRECT YOUR ANSWER
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QA STATUS
The QA Status is AUTOMATICALLY updated accordingly to the status of the SME
and QC combined.

[QA] Waiting for QA - R1 / Ongoing - R1 R1, R2, R3 QA is checking the answer

[ANS] Correction Pending - R1 R1, R2, R3 SME needs to do the corrections

APPROVED - R1 R1, R2, R3 DONE - Answer Approved !!

Question Expired - R1 R1, R2, R3 Question expired - can’t be recovered

Check
Answer Deleted - R1 R1, R2, R3 Answer deleted - go to Recovery Tab Slides
24 - 27

No Answer - R1 R1, R2, R3 Answer is missing or username mismatch

2. SECTIONS IN SUBJECT TABS
2.4. WORKFLOW
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In Progress / Done
1. Select Username, Date and change status to In Progress

2. When the answer is done add the Answer Date and change status to DONE
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In Progress / Done
3. The Status will be updated in QA Status together with the Date of last Update

4. When the QA requests corrections the Status is automatically updated

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ANSWER APPROVED - R1
DONE

APPROVED ??

[QA] Waiting for QA - R1

NOT APPROVED ?? [ANS] Correction Pending - R1

QA UPDATES THE COMMENT WITH
THE CORRECTIONS NEEDED

SME CORRECTS THE ANSWER AND

INFORM THE POC WHEN IS READY

POC REQUESTS CORRECTIONS

IN BRAINLY.COM

APPROVED - R2
SME WRITES THE CORRECTED ANSWER IN
BRALINLY.COM AND MARKS FOR THE NEXT ROUND
APPROVED ??

[QA] Waiting for QA - R2

[ANS] Correction Pending -
NOT APPROVED ??
R2
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SUPPLY WORKFLOW

1 SELECT YOUR USERNAME FROM THE

DROPDOWN LIST ADD THE DATE

CHANGE THE LEVEL ACCORDING

2 TO THE
(1 > K12 / 2 > COLLEGE)
QUESTION

3 CLICK THE IMAGE CHECKBOX

IF YOU ATTACHED AN IMAGE

SELECT THE STATUS FROM

4 THE DROPDOWN (slide 12)

5 SELECT THE DATE WHEN YOU FINISHED

ANSWERING
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SUPPLY WORKFLOW - REWORKS

1 QA MARK ANSWER > [ANS] Correction Pending - R2 /R3

AND ADD A COMMENT

2 THE SME PREPARES THE CORRECTIONS ACCORDING TO THE

COMMENT (COLUMN AC).

3 THE POC REQUEST CORRECTION IN BRAINLY.COM WHEN THE

NEW ANSWER IS READY.

4 THE SME UPDATES THE NEW ANSWER IN BRAINLY.COM

AND MARK THE CHECKBOX (REQUEST R2/R3)
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IMPORTANT

DON’T LEAVE ALL THE PENDING REWORKS FOR

THE LAST WEEK OF THE CLOSING PERIOD

YOU HAVE 3 AFTER THAT QA WILL

DAYS TO DO NOT CONSIDER THE
REWORKS ANSWERS

REMEMBER TO CLICK THE CHECKBOX FOR NEXT ROUND

AFTER ADDING THE NEW ANSWER IN BRAINLY.COM
4. CLOSING PERIOD
WORKFLOW
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CLOSING PERIOD WORKFLOW

ANSWERS ALL THE QUESTIONS

ALLOCATED BY EOD SUNDAY

ON MONDAY NO MORE NEW

ANSWERS WILL BE ACCEPTED

DON’T FORGET TO FINISH THE

REWORKS BY THURSDAY!
THANK YOU!