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Introduction:
Questionnaires are one of the most popular methods of conducting research. They provide a convenient
way to gathering information from a target population. They are cost-effective and easy to construct
and analyze.
Definition:
In other words, a questionnaire is a research instrument used for data collection. It is a set of questions
that may or may not provide with response alternatives which are to be answered by subject.
Types of Questions:
Closed-Format questions
Dichotomous questions - these requires the respondent to make a choice between two responses such
as Yes/No.
Multiple-Choice questions - these questions require respondents to make a choice between more than
two response alternatives.
Cafeteria questions - these are special type of questions that ask the respondents to select a response
that most closely corresponds to their views.
Rank Order questions - these questions ask respondents to rank their responses from most favorable to
least favorable.
Example: What according to you is most important for your life. Rank from most favorable to least
favorable. a. Money. b. Education c. Family d. Health
Contingency questions - a question that is asked further only if the respondents gives a particular
response to previous questions.
Example: Are you stressed? a. No b. Yes, if yes what are the reason?
Rating questions - these questions ask respondents to judge something along an ordered dimension.
Respondent is asked to rate a particular issue on a scale that ranges from Poor to Good. They may
provide a number of choices.
1 2 3 4
Importance questions - in this respondents are asked to rate the importance of a particular issue, on a
rating scale of 1-5. This helps to know that the things/issues that are important to a respondent.
Extremely Important Very Important Some what Not very important Not at all important
important
1 2 4 5
3
Likert questions - helps to know how strongly the respondent agrees with a particular statement.
These questions help ro assess how respondent feels towards a certain issues.
1 2 3 4
Bipolar questions - these are the questions that have two extreme answers. Respondents has to mark
his or her response between two opposite ends of the scale.
Matrix questions - it includes multiple questions and identical response categories are assigned.