WRITE A LETTER TO COMPLAIN -> formal

To: mmmmm@gmail.com
Dear Sir,
I purchased (=bought) a laptop from your website on November 11. I am writing
this letter to complain about the quality of this product. Last two days, when I was
playing video game, suddenly the screen of my laptop turned dark and it kept
restarting for 5 minutes. Then I waited for 10 minutes and tried to retart it, but it
did not work. I called your store five times but noone answered my phone. This
matter needs resolving as soon as possible. That is the reason I am writing this
letter to you today. I hope that you could fix my laptop or refund all the money I
previously paid.
I am looking forward to hearing from you soon. Thanks in advanced for your
response.
Yours faithfully,
Bich
- purchase (v): mua = buy - purchsed – purchsed
- complain to someone about something
- need Ving: cần được…. (cấu trúc bị dộng)
- previously (adv): trước đó, đã từng
- pay-paid-paid: trả tiền
- in advanced: trước => thanks in advanced
- response: phản hồi

*** Speaking
I have bought a laptop online last week but it didn’t work. I feel very disppointed
because of some problems. Firstly, I bought it online so I didn’t have a chance to
check it carefully. The second problem is that the screen of the laptop is broken
due to the delivery. The final problem is the deliver’s attitude was not friendly. The
shipper was not only late but also crude. That makes me upset and disppointed
when buying things online. I will take my laptop to the store and have it repaired as
soon as possible.
- have something V3: có cái gì đó được làm

*** Speaking
A charity in my country
- disabled: tàn tật
- homeless: vô gia cư
Disabled Children House is a well known charity in my country. It was founded by
Lê Thị Huệ. This charity aim to help the disabled children aroung Ho Chi Minh
city. This organisation raise fund to support disabled children, give them money to
study and build a large house for those who are homeless. Disabled Children
House is a helpful organisation and I hope I can join it one day.