Professional Documents
Culture Documents
This cover sheet is to be completed by the student and assessor and used as a record to determine student
competency in this assessment task
I am aware that I can locate the RTO Complaints and Appeals Policy and Procedure on Yes / No
their website at (insert website address)
Student Declaration: In accordance with the RTO’s Plagiarism Policy, I hereby acknowledge by signing
this declaration that I have not cheated or plagiarised any work regarding the assessment tasks undertaken
in this unit of competency except where the work has been correctly acknowledged.
NOTE: Student must sign this prior to submitting their assessments to the assessor
Date
Signature Gurpal Singh :
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CRICOS Code: 03595K | RTO Provider ID: 70252
Student Declaration: - I verify that the work Assessor Declaration: - I verify that I have
completed is my own and that I was adequately adequately explained and negotiated the assessment
informed of the assessment process prior to tasks with the student prior to commencing
commencing this assessment task. assessment.
Date Date
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CRICOS Code: 03595K | RTO Provider ID: 70252
This assessment will ensure that the elements, performance criteria, performance evidence and knowledge
evidence required, and conditions are adhered to demonstrate competency in this unit assessment task.
● Read the assessment carefully before commencing.
● This is an open book assessment and will be conducted at the RTO address.
● Your Assessor will use the assessment criteria in this document and will provide feedback /
comment.
● You must answer all the questions in the assessment tasks in your own words and own
handwriting.
● This assessment will be required to be completed in 16 hours
● Your Trainer / Assessor will inform you of the due date for this assessment task.
● Your Assessor will grade as either S – Satisfactory or NS – Not Satisfactory for the assessment. In
all cases your Assessor will provide you with feedback.
● Only when all assessment tasks have been graded as S – Satisfactory you will be deemed C –
Competent in the final result of the unit of competency; if you do not satisfactorily complete all
the assessment tasks you will be deemed NYC – Not Yet Competent.
Re-Assessment Conditions
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CRICOS Code: 03595K | RTO Provider ID: 70252
● If the evidence is graded as NS – Not Satisfactory you will be required to re-submit the evidence.
In this case, you will be provided with clear and constructive feedback based on the assessment
decision so that they can improve your skills / knowledge prior to reassessment.
● Where a ‘NS – Not Satisfactory’ judgement is made, you will be given guidance on steps to take
to improve your performance and provided the opportunity to resubmit evidence to demonstrate
competence. The assessor will determine and discuss the reasons for NS – Not satisfactory on any
of the criteria and will assess you through a different method of assessment e.g. verbal/oral
questioning, problem solving exercises.
● You will be notified within 10 working days of undertaking an assessment of their result in
achieving competency
o If a student does not complete the assessment, they should notify their trainer as to why
they did not complete the assessment and if due to illness, a medical certificate must be
produced. “This process is detailed more in the “Training and Assessment Policy and
Procedure”
o In the above scenario, student will be given an opportunity for reassessment within 5
working days with no reassessment fee charged.
o Students who are deemed to be Not Yet Competent (NYC) will be provided with
information identifying the areas in which they failed to achieve competency. Students will
then have the opportunity to repeat the assessment task within 5 working days of
notification with no reassessment fee charged.
o If a student is deemed NYC in the reassessment or if the student did not approach the RTO
within five working days with a valid reason for not availing themselves of the
reassessment opportunity, then those students will be given a final chance to re-sit the
assessment and will be charged at $200.00.
o After this no further reassessment attempt will be provided to the student and the student
will be required to repeat the whole unit with full fee for the unit as per the fees policy of
the RTO. The student will be made aware of the impact of repeating the unit may have on
their student visa. (International students only)
o If a student is found to be cheating or plagiarising their assessment, a $200.00 reassessment
fee will be charged for reassessing the assessment within 5 working days.
o If the student is found to be plagiarising or cheating again after conclusion of the
Intervention meeting with the Course Co-ordinator, the matter will be referred to the CEO /
Operation Manager which may result in the suspension or cancellation of their enrolment
o The RTO has intervention strategies, including student support services available to enable
students to complete qualification in the expected time frame. Students at risk of not
completing within this time frame are identified as early as possible and an intervention
strategy is put in place.
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CRICOS Code: 03595K | RTO Provider ID: 70252
Your assessor will assess the evidence submitted for the following elements, performance criteria,
performance evidence and knowledge evidence to confirm that the student evidence submitted
demonstrates validity, sufficiency, authenticity and confirms current skills and knowledge relevant to the
unit of competency.
Your assessor will be looking for the following in this assessment task: -
● Work health and safety (WHS) and occupational health and safety (OHS) requirements relating to
analysing and evaluating faults in light vehicle steering and suspension systems, including
procedures for working with:
o Stored energy in springs, air springs and torsion bars
o High pressure and high temperature steering system fluids
● Environmental requirements, including procedures for trapping, storing and disposing of fluids
released from steering and suspension systems
● Principles and processes involved in planning and implementing analysis and evaluation of light
vehicle steering and suspension system faults
● Design and planning of diagnostic procedures of light vehicle steering and suspension system
faults, including procedures for diagnosing:
o Hydraulic faults
o Mechanical faults
o Electrical faults
● Procedures for analysing and evaluating light vehicle steering and suspension system faults,
including:
o System failure analysis
o Component failure analysis
● Types, functions, operation and limitations of the following systems, including:
o Steering system and components:
– Manual steering
– Steering system theory, including steering angles
– Hydraulic power assisted steering
– Electric power assisted steering
– Electrohydraulic assisted steering
o Front suspension system and components, including short and long arm and MacPherson
strut
o Rear suspension and components, including rigid axle and independent suspension
● Testing procedures for light vehicle steering and suspension systems, including:
o Power steering
o Manual steering
o Electrical controllers
o Hydraulic pressures
o Mechanical components
● Types, functions, operation and limitations of diagnostic testing equipment required to analyse and
evaluate faults in light vehicle steering and suspension systems
● Procedures for documenting and reporting the system analysis and evaluation process
● Requirements of Australian Design Rules (ADRs) relating to light vehicle steering and suspension
systems.
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CRICOS Code: 03595K | RTO Provider ID: 70252
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CRICOS Code: 03595K | RTO Provider ID: 70252
Assessment 1 – Questioning
Written Assessment
1. Identify five (5) important items of personal protection you will need when analysing and
evaluating light vehicle steering and suspension systems.
4 paint respirator,
2. Why must a vehicle be correctly supported when working on the vehicle suspension system.
Answer: Maintain correct vehicle ride height. Maintain correct wheel alignment. Support vehicle
weight.
True or False.
3. The coil spring exerts a tremendous force on the control arm. Before you disconnect either control
arm from the knuckle for any service operation, contain the spring with a spring compressor to
prevent it from flying out and causing injury.
☒ True or ☐ False
True or False.
4. If the vehicle has been driven recently, the pump, hoses, and fluid could be extremely hot. Use
caution when handling components to avoid burns.
☒ True or ☐ False
5. When analysing and evaluate components on the steering system, what precautions should be
observed?
1 When removing the steering wheel, always use the correct puller for safe removal.
2 Always wear safety glasses when working on a suspension system or steering system.
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CRICOS Code: 03595K | RTO Provider ID: 70252
3 When removing tie rods, they may be stuck in place. Always use the correct tools to remove
tie rods (e.g., pickle fork).
6. When handling, trapping, storing and disposing of new or waste oils, which document should you
use to find this information?
Answer: When handling, trapping, storing and disposing of new or waste oils we should refer to
safety data sheet.
Answer: Collect all waste oils in secure, clearly labelled drums or tanks that are stored in a bunded and
undercover area. If stored in a double skinned tank there is no need for bunding, however if stored in a
single skinned tank then the tank must be bunded.
A. Drain pan.
B. Mop bucket.
C. Storm water drain.
D. Funnel.
True or False.
9. Symptom-based diagnostic charts focus on a definition of the problem and offer a list of possible
causes of the problem.
☐ True or ☒ False
True or False.
10. Critical thinking is a way to evaluate something with bias.
☐ True or ☒ False
True or False.
11. Good critical thinking begins the process of problem solving by observation.
☒ True or ☐ False
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CRICOS Code: 03595K | RTO Provider ID: 70252
A. Gather information.
B. Verify the problem.
C. Research the information.
D. None of these answers are correct.
13. When diagnostic aids are not available or prove to be ineffective, good technicians conduct a visual
inspection and then take a logical approach to finding the cause of the problem. This relies on
critical thinking skills as well as system knowledge. Logical diagnosis follows what seven [7]
steps?
7 document everything.
14. How should you analyse and evaluate what the problem is and when it occurs?
Answer: Make sure the right information is at your fingertips at the moment you need it. For
example, ask yourselves what customers really need and when they need it. Third. Use a reliable
methodology to simply and accurately define, analyze and solve problems.
15. What is the first step in analysing and evaluating light vehicle steering and suspension system
faults?
Answer: The first step is to gather information about the vehicle steering and suspension system
faults.
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CRICOS Code: 03595K | RTO Provider ID: 70252
16. Describe the proper steps to follow when analysing and evaluating a steering and suspension
system fault?
Answer: Shake the steering wheel quickly, turning it left and right at quarter of full circle. There
should be excessive free play or knocking noises. If the car has power steering, do this with the
engine running. Check rack and pinion type steering mechanism, as well as steering boots.
True or False.
17. Always follow the vehicle manufacturer’s procedures when analysing and evaluating a steering
and suspension system fault.
☒ True or ☐ False
18. What could be the fault if a module does not respond to the diagnostic scan tool?
Answer: If I am dealing with a diagnostic line failure, then a cabling short to battery negative or
positive is the most likely cause this. Because each module shares the diagnostic line, only one will
respond to a certain code given by the scan tool, leaving all others ignoring it.
True or False.
19. As with the diagnosis of any problem, your diagnosis should begin with trying to duplicate the
customer’s complaint. For steering problems, this is done on a road test; make sure you drive
carefully and cautiously, especially because the vehicle has a control problem.
☒ True or ☐ False
20. Intermittent faults with sensors, and most steering and suspension system circuits, will usually set a
DTC. However, the DTC will be stored instead of active when the technician retrieves them. What
does this mean?
Answer: When the PCM recognizes and identifies a problem a DTC for that fault is stored in its
memory. These codes are intended to help you determine the root cause of the failure.
21. Identify various causes of intermittent steering and suspension system electrical faults?
Answer: Intermittent are usually caused by some mechanical change like temperature, vibration,
moisture and physical stress that temporarily changes the electrical characteristics of device under
test.
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CRICOS Code: 03595K | RTO Provider ID: 70252
23. Begin your visual inspection of the steering system by inspecting the tyres and checking for?
Answer: Spinning the tyres manually to see if there is any wobble, imbalance or uneven tyre wear;
Checking for leakage from any of the steering components; Ensuring the tension in the power steering
pump belt is correct; Bouncing the car to see if your shocks or struts are functioning correctly.
A. Internet.
B. Component supplier.
C. Manufacturer.
D. All answers are correct.
True or False.
25. Since there are some variations in power steering pump pressure test procedures and pressure
specifications, the vehicle manufacturer’s test procedures and specifications must be used when
analysing and evaluating the steering system.
☒ True or ☐ False
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CRICOS Code: 03595K | RTO Provider ID: 70252
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CRICOS Code: 03595K | RTO Provider ID: 70252
31. Analyse and evaluate the following steering and suspension system components for component
failure analysis and report the symptom and cause from the image.
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CRICOS Code: 03595K | RTO Provider ID: 70252
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CRICOS Code: 03595K | RTO Provider ID: 70252
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CRICOS Code: 03595K | RTO Provider ID: 70252
32. The purpose of the steering gear is to change the rotational motion of the steering wheel to a
reciprocating motion to move the steering linkage. In addition, the steering gear also reduces the
effort needed to turn the wheels. How is this done?
Answer: The power steering pump circulates the fluid under pressure, enabling the hydraulic piston in
the steering gear to move, greatly reducing the effort needed to turn the steering wheel. The rotary
control valve sends pressure to a piston, based on the direction you wish to turn, while releasing it
from the opposing side.
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CRICOS Code: 03595K | RTO Provider ID: 70252
A. Frequency.
B. Resistance.
C. Duty cycle.
D. Voltage.
41. How does an electronic rack and pinion steering system differ from conventional rack and pinion
steering rack and pinion system?
Answer: There are four basic types of power steering pumps - vane, roller, slipper, and gear types. A
belt running from the engine crankshaft pulley normally powers the pump. During pump operation, the
drive belt turns the pump shaft and pumping elements. Oil is pulled into one side of the pump by
vacuum.
43. Briefly describe the differences between the conventional rack-and-pinion power steering
(hydraulic) and electro-hydraulic rack-and-pinion power steering.
Answer: There are mainly two types of power steering available - Electric and Hydraulic. The Electric
power steering simply uses a electric motor to direct the steering commands made by the driver easily
whereas, a Hydraulic power steering uses pumps and piston for the same. Rack & Pinion is just what it says,
and what is currently in universal use, a flat toothed rack with a single pinion gear that moves it back and
forth. -Power steering means any kind of assist for either kind of steering gear, be it hydraulic recirculating-
ball or electric rack & pinion
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CRICOS Code: 03595K | RTO Provider ID: 70252
A. Compression.
B. Tension.
C. Follower.
D. None of the answers is correct.
Answer: Shock absorbers are an integral part of a vehicle's suspension. A shock absorber is designed to
absorb or dampen the compression and rebound of the springs and suspension. They control the unwanted
and excess spring motion. Shock absorbers keep your tires in contact with the road at all times
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CRICOS Code: 03595K | RTO Provider ID: 70252
49. Identify three [3] tasks that an independent front wheel suspension system must perform.
Answer: Independent suspension is any automobile suspension system that allows each wheel on the same
axle to move vertically (i.e. reacting to a bump on the road) independently of the others. In this system, the
wheels connect to the frame in such a way that the movement of one wheel is not dependent on the other.
Hence, each wheel acts as a separate suspension unit. The rise and fall of either wheel has no direct effect
on the other. As a result, each wheel is able to maintain its level position regardless of the action of the
other front wheel.Today, most passenger cars use independent front suspension. It provides softer
springing action, improved steering geometry and better bonding of wheels with the road. Additionally,
this suspension improves the ride and handling qualities of the vehicle. Thus, it offers better ride comfort
for the passengers.
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CRICOS Code: 03595K | RTO Provider ID: 70252
Answer: A dry park test is performed with the transmission in “park” and the front wheels on the ground.
After starting the engine, check for a “bump” or movement in the steering wheel as the engine starts. If the
fluid level is low, check for leaks at the pump, hoses or the steering gear or rack oil seals
True or False.
54. A scan tool and/or a special electronic tester is used to diagnose most electronic suspension
systems. These can only retrieve DTCs; they may also be able to activate various actuators in the
system.
☒ True or ☐ False
True or False.
55. Check the voltage at the battery. If the voltage is below 11 volts, recharge or replace the battery
before continuing with your suspension diagnostics.
☒ True or ☐ False
True or False.
57. The snapshot feature on the scan tool can record the sensor data and conditions leading up to the
vehicle setting a DTC.
☒ True or ☐ False
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CRICOS Code: 03595K | RTO Provider ID: 70252
A. Manual transmission.
B. Power steering.
C. Electrical steering.
D. None of these answers are correct.
59. Complete the following statement about documenting you’re diagnostic finding on the job card.
Words: Clear, Defective, Diagnostic, Documentation, Equipment, Found, Job, Multimeter,
Operations, Problem, Sensor, Technician, Trouble, Write.
The service technician must document the trouble card. This means that the service technician
must write (or type) what all was done to the vehicle including documenting defective
components or conditions that were found in the course of the job. The documentation is often
called “telling the story” and should include the following:
● The test diagnostic used to diagnose the problem. For example: Used a scan tool to retrieve
C0210/33 R/H/R speed sensor diagnostic equipment code.
● Used a digital multimeter to determine a wheel speed sensor wire was defective.
● List what parts or service operations were performed. For example: Replaced the wheel speed
wire on R/H/R wheel. Used a scan tool to clear the diagnostic trouble codes and verify that the
system operated correctly.
60. Why is it very important that the Job Card is completed correctly?
Answer: Job card is used to allocate labour and material to a particular mechanic. ... Job card in the case of
workshops helps the owners to have control on their mechanics. It is very useful to allocate work to the
mechanics. It serves as a register and proof for the work done by the mechanics
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CRICOS Code: 03595K | RTO Provider ID: 70252
61. What are all the ADR names and numbers for which all light vehicle steering and suspensions
system for must comply?
Answer: 10/00 Steering Column 2006
10/01 Steering Column 2006
10/02 Steering Column 2008
42/00 General Safety Requirements
42/01 General Safety Requirements
42/02 General Safety Requirements
42/03 General Safety Requirements
42/04 General Safety Requirements
42/05 General Safety Requirements
62. Referring to ADR 42/04 General Safety Requirements. What is the requirement in regard to 7.1.2
Controls, Steering Systems?
Answer: 7.1. 2. provides with Failure of any non-mechanical component of the steering system must
not prevent effective steering of the vehicle
63. Referring to ADR 42/04 General Safety Requirements. What is the requirement in regard to 7.1.3
Controls, Steering Systems?
Answer: 7.1.3 provides Vehicles with 'full power steering equipment' shall be capable of providing
steering failure and defect visual warning signals to the driver.
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