PassTheTCTest Intro P2

PART 3 STEPS TO SUCCESS
Practice 4
mmD Quickly read the questions and answer choices for this conversation. Identify the key words,
and study the graphic. What do they tell you about the context?
1. Why does the man feel anxious? Departures

(A) He cannot find his bag. Flight Gate Destination
(B) He has lost his watch. AE53 44 Boston 1
(C) His ticket is missing. YH8 17 Washington
(0) His coworker is late. BAS01 23 Seattle
CN377 15 Miami
2. What will the woman do next?
(A) Cancel the trip
(B) Make a call
(C) Collect the tickets
(0) Check the time
3. Look at the graphic. Which city are the speakers traveling to?
(A) Boston
(B) Washington
(C) Seattle
(0) Miami
IiiiD For each question, identify the information you need to listen for. Note the key words.
Question 1: .
Question 2: .
Question 3: .
REMEMBER On the actual test, you cannot mark the test paper, or make notes. You
should quickly preview the questions and identify the key words silently
to yourself.
mmD 82 Listen to the conversation. As you listen, study the questions and answer choices
above. For Question 3, you also need to refer to the graphic. For each question, try to
identify the correct answer. Eliminate any answer choices you are sure are incorrect.
I!imD Mark your answers.

1.@ @ @ @
2.@ @ @ @
3.@ @ @ @
PART3 SHORT CONVERSATIONS 101

Practice 5
Iiii!D Quickly read the questions and answer choices for this conversation. Identify the key words,
and study the graphic. What do they tell you about the context?
1. Look at the graphic. ",=..,..-. - .,.,....

:;:Department Manager
What most likely is the man's name? I
;..Finance Mr.Bradley
(A) Mr. Bradley
r'.' Production Mr.Shaw
(B) Mr. Shaw
'" Research Dr.Tripp
(C) Dr. Tripp !. Sales Mr.Nickels
~_. _.l .. _._~ __ ~_. .. .
(D) Mr. Nickels
2. What are the speakers planning to do?

(A) Dismiss over thirty workers
(B) Hire more staff
(C) Increase the working hours
(D) Reduce overtime costs
3. What does the man advise the woman to do?

(A) Take more time to decide
(B) Choose the cheapest option
(C) Work out the cost first
(D) Ask the staff for their ideas
EiiD For each question, identify the information you need to listen for. Note the key words.
Question 1: ...
Question 2: .
Question 3: ...
On the actual test, you cannot mark the test paper, or make notes. You
to yourself.
I!.iiB 83 Listen to the conversation. As you listen, study the questions and answer choices
above. For Question 1, you also need to refer to the graphic. For each question, try to
identify the correct answer. Eliminate any answer choices you are sure are incorrect.
miD Mark your answers.

1. @ @ @ @
2.@ @ @ @
3.@ @ @ @
102 LISTENINGCOMPREHENSION
Strategy Review and Tips
Strategy Review Listening Test - Part 3

Remember, in the test. ..
Quickly preview the questions and answer choices before you hear each conversation. To get a
general idea of the context, ask yourself, Who is speaking? What are they doing? Where are they?
For conversations that have a graphic, quickly study the information the graphic contains.
Make sure you know what information you need to listen for.
As you listen, try to identify the correct answers and eliminate any answers that you think are
definitely wrong.
If you are not sure about the answer, don't waste time. Decide quickly! Then preview the questions
for the next conversation.
= Here is some advice that people taking the TOEIC test have found useful for this part.
Choose the tips you like, and try to use them.
.- -
"Don't listen to the directions at the start. Use this time to read the questions and
answer choices." Joao Bolzan
"As soon as you finish answering the questions about one conversation, immediately
preview the questions and answer choices for the next conversation." Jessie Phan
"Listen for word groups. For example, if you hear game, net, serve, and ball then the
topic could be tennis." Hee-Young Yi
.
"The information you need is usually in the same order as the questions ... but not
always!" Adrien Deschamps
"I think it's better to read the questions first, before you look at any graphic. You can
get more context from the questions." Jules Petit
PART 3 SHORT CONVERSATIONS 103

RevieJ Test
I
84 Directions: You will hear thirteen conversations. For each conversation, read the three questions
and the four ahswer choices that follow each question. Select the most appropriate answer: (A), (B), (C),
or (0). Then mark your answer. You will hear each conversation only once.
I
1. What is the woman's occupation? 7. Who most likely are the speakers?
(A) Teach~r (A) Web site developers
(B) Firefighter (B) Office workers
(C) Cook I (C) Photographers
(0) Sales manager (0) Job applicants
2. What doel I
Julia say about her new job? 8. What does the man say about the new Web
(A) The hours are too long. site?
(B) She nJeds more training. (A) It is very informative.
I
(C) It is very exciting. (B) It cost a lot of money.
(0) It is n6t what she expected. (C) It will be finished soon.
3. What hap be ned last week? (0) It is not very easy to use.
(A) Someone was injured. 9. Why is the woman surprised?
(B) There 0as a traffic accident. (A) There is a photo of her on the Web site.
(C) The woman went to a hospital. (B) Her job is advertised on the Web site.
I
(0) A building burned down. (C) She won a customer service award.
(0) She is no longer on the team.
I
4. Who is the woman talking to?
(A) A pilot 10. Who is the man talking to?
I
(B) A flighlt attendant (A) A coworker
(C) A travel agent (B) His boss
(0) A hotel manager (C) An employee
I (0) His wife
5. What time will the woman arrive in London?
(A) 3:00 A.M. 11. What does the woman suggest the man do?
I
(B) 5:30 A.M. (A) Quit his job
(C) 6:15 P.M. (B) Build a swimming pool
I
(0) 9:30 p.M. (C) Move to a better neighborhood
I (0) Request a higher salary
6. Why does the man advise the woman to stay at
the Piccadilly
, Grand Hotel? 12. How do the speakers probably feel?
(A) It is a bargain. (A) Unhappy
(B) It is in the city center. (B) Confused
I
(C) It is ahigh-quality hotel. (C) Jealous
(0) It is a~ailable for three nights. (0) Nervous
,
1.0 @
, @ @ 4. 0 @ @ @ 7. 0 @ @ @ 10.0 @ @ @
2.0 @ @ @
i
5. 0 @ @ @ 8. 0 @ @ @ 11.0 @ @ @
3.0 @ @ @ 6. 0 @ @ @ 9. 0 @ @ @ 12.0 @ @ @
I
104
r
LISTENING COMPREHENSION
I
13. What is the woman's occupation? 19. Where most likely are the speakers?
(A) Company director (A) In a bank
(B) Accountant (B) In a travel agency
(C) Secretary (C) In a bookstore
(0) Reporter (0) In a post office
14. Why is the man calling? 20. What is the man planning to do?
(A) To ask for a meeting (A) Visit a relative
(B) To check the result of a job interview (B) Buy a book
(C) To speak to the C.E.O. (C) Go to Paris
(0) To arrange to visit the company (0) Send a present
15. Why does the woman say, "Of course"? 21. What does the woman ask the man to do?
(A) To suggest a solution (A) Complete a form
(B) To give permission (B) Come back on Tuesday
(C) To agree to a request (C) Pay cash
(0) To make an apology (0) Respect the custom
16. What are the speakers mainly discussing? 22. What are the man and woman discussing?
(A) Customer feedback (A) A vacation
(B) Overseas bookings (B) A coworker
(C) An important document (C) A party
(0) A coworker's appearance (0) A hiking trip
17. When is the group from China arriving? 23. What does Kevin plan to do?
(A) At midday (A) Go traveling
(B) On the 12th (B) Get married
(C) Late on Friday (C) Find another job
(0) Next week (0) Buy a new house
18. What does the woman plan to do? 24. What does the woman mean when she says,
(A) Improve her English ability "Well I never"?
(B) Find a professional translator (A) She has never met Kevin.
(C) Call the customer (B) She doesn't believe the man.
(0) Speak to Ms. Chang (C) She is surprised by the news.
(0) She strongly disagrees.
13.0 @ @ @ 16. 0 @ @ @ 19.0 @ @ @ 22.0 @ @ @

14.0 @ @ @ 17.0 @ @ @ 20.0 @ @ @ 23.0 @ @ @
15.0 @ @ @ 18.0 @ @ @ 21.0 @ @ @ 24.0 @ @ @

25. Who most likely is the woman?
(A) A police officer Small cup Large cup
(B) A taxi driver Tea $1.50 $1.75

(C) A driving instructor
Coffee $2.00 $2.50
(0) An auto mechanic
Fruit juice $1.75 $2.50
26. What does the woman say about the man's
Hot chocolate $2.00 $3.00
abilities?
(A) He is a danger to other people.
(B) He practices a lot.
31. Where most likely does the man work?
(C) His concentration is good.
(A) At a train station
(0) He cannot sing very well.
(B) At a supermarket
27. How does the man probably feel? (C) At a cafe
(A) Excited (0) At a soft drinks company
(B) Unwell
32. What does the woman mean when she says,
(C) Surprised
"My train leaves in five minutes"?
(0) Nervous
(A) She does not want any food.
(B) She needs to buy a ticket.
28. Where does the conversation take place? (C) She lives a long way off.
(A) In a company cafeteria (0) She always travels by train.
(B) In a fast-food restaurant
33. Look at the graphic. How much will the woman
(C) In a school dining hall
pay for her drink?
(0) In the dining car of a train
(A) $1.50
29. What do the speakers think of the food? (B) $1.75
(A) The variety is poor. (C) $2.00
(B) The quality has declined. (0) $2.50
(C) The sandwiches are disappointing.
(0) The price is lower.
30. What does the man plan to do?

(A) Eat at his desk
(B) Make a complaint
(C) Cook his own food
(0) Ask for a refund
25.@ @ @ @ 28. @ @ @ @ 31. @ @ @ @

26.@ @ @ @ 29. @ @ @ @ 32. @ @ @ @
27.@ @ @ @ 30. @ @ @ @ 33. @ @ @ @
106 LISTENING COMPREHENSION

Departure Time Destination STOCK ITEM
3:00 P.M. Sydney Vermont Sweater
4:10 P.M. Perth
Reference number Color Size
5:00 P.M. DarwIn
5:30 P.M. Tamworth 5225 Brown XL
5219 Green XL
34. Where does this conversation take place? 2525 Red XL
(A) At a hotel 2519 Blue XL
(B) At a taxi stand
(C) In an office
37. Why is the man calling?
(D) At an airport
(A) To follow up an order
35. Why does the woman say, "You're a star"? (B) To request a refund
(A) The man is well-known. (C) To make a purchase
(B) The man has been helpful. (D) To ask about availability
(C) The man is an inspiration.
38. Look at the graphic. Which color sweater are
(D) The man gives good advice.
the speakers discussing?
36. Look at the graphic. Where is the woman (A) Brown
traveling to? (B) Green
(A) Sydney (C) Red
(B) Perth (D) Blue
(C) Darwin
39. What does the woman suggest the man do?
(D) Tamworth
(A) Try on the garment
(B) Pay by credit card
(C) Check the reference number
(D) Visit the store on Thursday
34.0 @ @ @ 37.0 @ @ @
35.0 @ @ @ 38.0 @ @ @
36.0 @ @ @ 39.0 @ @ @ Score ./39
ExTRA PRACTICE ONLINE

Go to www.pass-the-toeic-test.com for advice and useful exercises to help improve your score
on Part 3 of the TOEIC test.
~ Word Families
~ Collocations
~ People and Places

PART
4 SHORT TALKS
This part of the TOEIC" test consists of ten short talks. There are three questions for each
short talk. Each question has four answer choices. You must choose the correct answer
from the four choices.
The short talks are all given by one speaker. You can read the questions and the answer
choices, but not the short talks. You will hear each short talk only once.
There are many different types of short talk. You may hear an advertisement, news
bulletin, recorded announcement or traffic report. Some talks may be someone leaving
an answerphone message, giving a business talk, or making a public announcement.
Before each short talk begins, there is an introductory statement that states the kind of
talk you will hear.
NOTE
• Similar to Part 3, for some questions you need to make inferences based on what
you hear. These questions often test your knowledge of idiomatic phrases, and
expressions in context. For example, What does the woman imply when she says,
"I couldn't have done it without you"?
• For two short talks you will also see a small graphic (e.g., a sign, graph, notice, or list)
together with the questions. One question will require you to relate the information
in the graphic to what you hear in the short talk. For example, the graphic may be a
map. One question may be: Look at the graphic. Where do listeners need to go? The
speaker explains to listeners their coach will leave from the stop on Pine Avenue, and
the map shows a Visitor Center at that location.
• Some talks are more formal than others. Therefore, some speakers use more relaxed,
natural language while others will have a more official tone.
• After each short talk, you will hear the three questions. There is a pause of eight
seconds between each question.
~ QUICK CHECK'
How many short talks are there in this part of the TOEIC test?
How many questions are there for each short talk?
How many times do you hear each short talk?
How many talks include a graphic?
What kinds of graphics are used?
PART 4 SHORT TALKS 109

TRY IT OUT
85 EXAMPLE 1 - a typical short talk

This example shows a typical short talk. Notice Question 3, which is an example of an implied
meaning question.
[M-Am] Well, tonight will be partly cloudy with low temperatures in the mid-30s ... but the good
news is that finally we have some sun on its way. Yes, that's right! Starting tomorrow you
can expect to see fewer clouds and more sunshine, folks. It will be sunny and bright, and
warmer too, with temperatures rising to the mid-60s. However, with that icy wind blowing in,
you'll still need a jacket if you go out. And of course, winter is on its way, so we don't know
how long the good weather will last, but let's enjoy it while we can.
1. What will the weather be like tomorrow?

(A) Cool with more rain
(8) Very hot and humid
(C) The same as today
(0) Sunny with clear skies
.-1-~ ~ --- - --~~ -- I --
The forecast mentions fewer clouds and more sunshine and the weather will be sunny and bright.
'_I _ _ . I -
2. Why does the speaker recommend wearing a jacket?

(A) Temperatures will drop in the afternoon.
(8) There will be a very cold wind.
(C) It is expected to rain.
(0) It will not be as warm as in recent days.
1 _.~_._. - - ----,
The forecast mentions an icy wind. (A) is incorrect as temperatures will go up throughout the day.
There
,
is no.~___mention of rain (C). (0) is incorrect as it will be warmer. _ .• 1
I _
3. What does the speaker mean when he says, "let's enjoy it while we can"?
(A) Everyone can enjoy the weather.
(8) There will be good weather soon.
(C) The weather will change again.
(0) It is easy to have fun in the sun.
; ----- - - _.-
The expression enjoy something while you can means that a positive situation probably won't last
. ,....~.. - -
long. The speaker says winter is on its way, and is encouraging listeners to take advantage of the
good weather while it lasts.
_I _ _ ••• ------, -
REMEMBER On the actual test, you will hear but NOT see each short talk.

86 EXAMPLE 2 - a short talk including a graphic
This example shows a short talk including a graphic.
[M-Br] Good morning everyone. I need to tell you about a change to our program today.
Dr. Carlton is running late. Apparently, there are roadworks on the A 14 again and traffic is a
nightmare, so no surprises there! He expects to be here in an hour or so, but can't confirm
exactly when. We wish him well. Luckily, Professor Samuels has agreed to swap places with
him, so she'll now be our first speaker this morning. Oh, and one more thing, can I ask you
to put your tea and coffee cups back on the drinks station after each break? It will help our
kitchen staff enormously.
1. Why is Dr. Carlton unable to give his

lecture this morning?
(A) He slept badly the previous night.
(B) He has a fever and is feeling unwell.
(C) His journey has been disrupted.
(D) He has had a traffic accident.
2. Look at the graphic. At what time will the

Urban Partnerships session begin?
(A) 10:00 A.M.
(B) 11 :45 A.M.
(C) 2:00 P.M.
(D) 3:45 P.M.
3. What does the speaker ask listeners to do?

The speaker asks listeners to put your tea and
(A) Help in the kitchen
coffee cups back on the drinks station.
(8) Take a break
(C) Finish their drinks
(D) Return their used cups
REMEMBER On the actual test, you will hear but NOT see each conversation.

87 Directions
You will hear four short talks given by a single speaker. For each short
talk, read the three questions and the four answer choices that follow
each question. Select the most appropriate answer: (A), (B), (C), or
(D). Then mark your answer. You will hear each short talk only once.
1. Who most likely are the listeners? 7. What is Mrs. Gifford's current position?
(A) Shoppers (A) President
(B) Families (B) Vice President
(C) Fashion students (C) Chairman
(D) Store employees (D) General Manager
2. What is this announcement mainly about? 8. When did Mrs. Gifford join the company?
(A) A fashion contest (A) Last month
(B) A special promotion (B) Last year
(C) A clothing exhibition (C) A year ago
(D) A charity collection (D) Three years ago
3. Look at the graphic. Where are listeners 9. What does the speaker ask the audience
encouraged to go at 2:30? to do?
(A) 1" floor (A) Advertise for a replacement
(B) 200 floor (B) Congratulate Mrs. Gifford
(C) 3'd floor (C) Meet with the Chairman
(D) 4 floor
1h (D) Apply for the position
4. What is the speaker talking about? 10. Where is the event being held?
(A) Resigning from the company (A) At a library
(B) Planning a website (B) At a theater
(C) Starting a new design company (C) At a department store
(D) Designing a computer system (D) At a museum
5. What does the speaker mean when he says he 11. What is the purpose of the speech?
wants to "discuss the financial implications"? (A) To declare a new gift shop open
(A) He needs to increase his fee. (B) To ask supporters for donations
(B) More money has been spent. (C) To thank the employees
(C) He wants to share profits equally. (D) To advertise new products
(D) The project is now in debt. 12. What does the speaker mention?
6. What does the speaker suggest? (A) The vacation period will be short.
(A) Meeting next week (B) Sales are increasing very quickly.
(B) Calling back in the afternoon (C) Work on the cafeteria will finish soon.
(C) Getting more information (D) Financial difficulties lie ahead.
(D) Providing the service free of charge
1.@ @ @ @ 4. @ @ @ @ 7. @ @ @ @ 10. @ @ @ @
2.@ @ @ @ 5. @ @ @ @ 8. @ @ @ @ 11. @ @ @
@
3.@ @ @ @ 6. @ @ @ @ 9. @ @ @ @ 12. @ @ @ @
Score ../12

IMPROVE YOUR PERFORMANCE
In this section you will practice ways to improve your score on Part 4 of the TOEIC" test.
These are the exercises you will cover:
Listening for Main Ideas ~ listening to short talks for overall

comprehension; identifying the speaker, the
topic, the audience, the location, and the
purpose of a short talk
Listening for Details ~Iistening to short talks for specific information;

identifying numbers, dates and times, reasons
and requests, people and places, problems and
suggestions, plans and sequences
Making Inferences ~ listening to short talks for information that is

not directly stated
Short Talks Including relating what you hear with information you can
a Graphic see in a simple graphic (e.g., a chart, table, etc.)
In the TOEIC test, there are short talks on many different topics: news bulletins, weather forecasts,
recorded announcements, advertisements, public announcements, business presentations, etc. You will
practice listening to a wide range of short talks to help you prepare for this part of the test.
As you work through Improve Your Performance, look back at your answers in the Try It Out section and
try to identify your strengths and weaknesses. Notice what problems you have, and focus on the areas
you need to improve.

Listening for Main Ideas
In Part 4, you need to show that you have a good overall understanding of the short talks you hear.
Questions that test your ability to understand main ideas in a short talk may ask about the speaker,
the topic, the audience, the location, and the purpose of the talk.
TIPS f.u~t~riing- P~rt'4 Sh~rtThlkS -.-~ eIF~'

i~~'tn~~~ .. T - - - .- - , .!:
~)~'-Look for questi~ns sU,chas Who is speaking? What is the message mainly about?Who is , i~
l:} t,he.audience fOf t~i~ falk? ~here is this announcement being made? What is the purpose!,
,,~!of t~is talk? ",~ - ",~ ,~; I. I - __'
,J ; 'As you listen, ask yourself these fundamental questions: Who is the speaker? What is the" ,
:
~:: speaker taiking about? Whois the speaker talking to? Where is this.taking place? 'What is~ ;
~. !heaim of the talk?',' ~. L 1-, ' I
~'., Don't worry about words you miss. You do not need to understand every single word in' '!
rt~.s~o~ t~ !~~.~~~t~.~~d.I~r~and,the main id~a~.~ -: . , ,i c ~ 0', _' -:-,'\
88 EXAMPLE
[M-Am] Good afternoon, everyone. Thank you all for coming. I have called this • boss
senior
• board meeting because I need to tell you some disappointing news.
managers
As you know, recent months here at ARC Pharmaceuticals have not _ nameof company
been easy. Orders are currently 50 percent less than they were at the • talkingabout
same time last year. What's more, today I heard from 8ensons, our low sales
bad for ----t.~biggest client, that they are going out of business. We can expect
business
tough times ahead. However, since I started this company thirty years • boss
ago, we have overcome many challenges. I believe we have the best
product on the market and that we can survive.
1. Who is the audience for this talk? ~ I . I'
The man says he has called a board meeting, I

(A) All staff at ARC Pharmaceuticals
which suggests senior staff within the -:
(8) Employees at 8ensons
co~pany, ARf P~armaceuticals. 'I!
(C) Senior managers in a company
(D) Sales and marketing personnel
2. What is the purpose of this talk?

~t'orders~
(A) To report that the company is having difficulty percent, that the company's biggest client is'
(8) To announce a merger with 8ensons going out of business, and that he expects
(C) To give the latest sales figures tough times ahead. ',',
(D) To encourage staff to do their best
~"L--'-._. _-._.!..I_l_._.......=.....L.~
3. Who most likely is the speaker? ~ says

he called this board ['~'i'1.1
(A) The Production Manager meeting. Later. he adds I started this company. '
• - I • . I
(8) The Chief Financial Officer
(C) ARC Pharmaceuticals' Sales Manager
(D) The owner of the company

Questions about the Speaker Hssential Vocabulary p329
These questions focus on who you hear. You need to identity the speaker's occupation or position within
a company or organization.
Look for: Questions about the speaker may include Who is the speaker? or What is the speaker's
occupation?
89 Listen to three short talks. Choose one statement: (A), (8), (C), or (0), that best answers
each question.
1. Who is the speaker? 3. What is the speaker's position in the

(A) A college professor restaurant?
(8) A news presenter (A) Cleaner
(C) An airline pilot (8) Manager
(0) A weather reporter @@@@ (C) Waiter
2. What is the speaker's occupation?

(0) Head chef @@@@
(A) Office receptionist
(8) Company secretary
(C) Hotel manager
(0) Security guard @ @ @ @
Questions about the Topic

These questions focus on what the talk is about. They ask you to identity the subject of the talk, which can
be a person, a thing, or an activity.
Look for: Questions about the topic may include What is the message about? What is the main topic of
this talk? What is being announced?
90 Listen to three short talks. Choose one statement: (A), (8), (C), or (0), that best answers each
question.
1. What is the main topic of this message? 3. What is being announced?

(A) A presentation (A) A cheap vacation
(8) A job vacancy (8) A job opportunity
(C) A new project (C) A weekend sale
(0) A lecture @ @ @ @ (0) A store closure @ @ @ @
2. What is the talk mainly about?
(A) Cleanliness
(8) Safety at work
(C) Meal times
(0) Food and drink @ @ @ @

Questions about the Audience ~ Essential Vocabulary p329
These questions focus on who is listening to the short talk. The audience may be a group of people,
such as customers, employees, students, politicians, etc.
Look for: Questions about the audience may include Who is the intended audience for this talk? Who is
the speaker probably addressing? Who is being addressed?
91 Listen to three short talks. Choose one statement: (A), (B), (C), or (D), that best answers each
question.
1. Who is the speaker talking to? 3. Who is this message intended for?
(A) Baseball players (A) Office workers
(B) Tourists (B) Police officers
(C) Freshmen students (C) Dental patients
(D) New employees o @ @ @ (D) Ambulance drivers 0 @ @ @
2. Who is the audience for this announcement?
(A) Workers on a farm
(B) Shoppers in a supermarket
(C) Fruit and vegetable sellers
(D) Customers in a restaurant 0 @ @ @
Questions about the Location ~ Essential Vocabulary p330
These questions focus on where the short talk is taking place. They ask you to identify the location, such
as a store, a bank, an airport, etc.
Look for: Questions about the location may include Where is the speaker? Where is this speech being
made? Where can this announcement be heard?
92 Listen to three short talks. Choose one statement: (A), (B), (C), or (D), that best answers each
question.
1. Where is the speaker? 3. Where can this talk be heard?

(A) At a theater (A) At a library
(B) At a hotel (B) At a university
(C) At a library (C) At a company
(D) At a museum o @ @ @ (D) At a sports center 0 @ @ @
2. Where is this announcement being made?
(A) At a bus station
(B) At an airport
(C) At a train station
(D) At a taxi stand 0 @ @ @

Questions about the Purpose
These questions focus on why the short talk is taking place. They ask you to identify the purpose. You
sometimes need to remember several details in order to identify the purpose.
Look for: Questions about the purpose may include What is the purpose of this message? What is the
main purpose of the speech?
93 Listen to three short talks. Choose one statement: (A), (8), (C). or (0), that best answers each
question.
1. What is the purpose of this public announcement?

(A) To encourage people to be more active
(8) To warn people about serious health dangers
(C) To promote participation in team sports
(0) To explain how to live longer 0@@@
2. What is the main purpose of this talk?
(A) To plan a conference
(8) To accept an award
(C) To thank employees
(0) To discuss a meeting 0@@@
3. What is the purpose of the event the speaker announces?
(A) To welcome a new employee
(8) To celebrate the retirement of a coworker
(C) To declare a research facility open
(0) To encourage staff to work harder 0@@@

MINI IESTJ Listening for Main Ideas
.4 Practice listening for all the main idea elements: the speaker, topic, audience, location, and
purpose. Listen to these short talks and choose the most appropriate answer: (A), (B), (C),
or (0), for each question.
1. What is the purpose of this advertisement? 7. What is the main purpose of this talk?
(A) To announce a store opening (A) To introduce a speaker
(B) To attract more customers (B) To thank the audience
(C) To advertise for new staff (C) To promote a book
(D) To promote car safety (D) To present an award
2. What is being announced? 8. What is the woman mostly talking about?

(A) Reduced prices on products (A) The importance of local history
(B) Cheap vehicle insurance (B) A prominent local historian
(C) Extra discounts on cars (C) A famous person from the past
(D) Vehicle tests at no cost (D) The voyage of The Mayflower
3. Who is this advertisement directed towards? 9. Who is the audience for this talk?
(A) Existing customers only (A) University students studying history
(B) New customers only (B) Local people interested in history
(C) Listeners to a radio station (C) Members of the Historical Society
(D) Car owners with full insurance (D) Authors of books on history
4. What is this report mainly about?

10. What is the main purpose of this speech?
(A) A transportation trade show
(A) To share experience and knowledge
(B) An industrial dispute
(B) To ask for help in the Sales Department
(C) A union leader's resignation
(C) To announce a merger
(D) An auto manufacturer
(D) To introduce a new staff member
5. Who is the speaker?
11. Who is the speaker talking to?
(A) A factory worker
(A) Lecturers in business
(B) A local reporter
(B) New company trainees
(C) A news presenter
(C) People at a sales conference
(D) A company president
(D) Sales and marketing personnel
6. Where is this report being made?
12. Where is the speech taking place?
(A) In a radio studio
(A) In a factory
(B) Outside a union headquarters
(B) In a restaurant
(C) At a press conference
(C) In an office building
(D) From Derek Brown's home
(D) In a parking lot
1.@ @ @ @ 4. @ @ @ @ 7. @ @ 10. @ @ @ @
@ @
2.@ @ @ @ 5. @ @ @ @ 8. @ @ @ @ 11. @ @ @ @
3.@ @ @ @ 6. @ @ @ @ 9. @ @ @ @ 12. @ @ @ @
Score ............../ 12

Listening for Details
In Part 4, you need to show that you can identity and understand important points in the short talks you
hear. Questions that test your ability to understand details in a short talk may ask about numbers, dates
and times, reasons and requests, people and places, problems and suggestions, as well as plans
and sequences.
TIPS I 'Listening for Details - Part 4 Short Talks

• Look for Wh- questions (e.g. questions beginning with What, When, Why, How, etc.).
• Before you listen, make sure you know what information you need to listen for.
.- • Listen to the statement at the beginning of each short talk. This tells you what kind of
short talk you will hear (an advertisement, an announcement, etc.) .
• As you listen, identity any key words or phrases related to the information you need .
• Focus on the information you need to answer each question .
• Check key details in any graphics.
1_,' "
95 EXAMPLE 1 - a typical short talk

[M-Au] Hello, Amy. It's James. Can you e-mail everyone about the training ..••
~--- reason
seminar next week, please? It's urgent, and I'm in meetings all day.
date • The seminar's on Thursday tlie fifteenth, in Room 12. The morning ..••
~---number
time ---- •• session will run from nine to twelve, and focus on customer service,
and improving our support to our top clients. Roy Gosling, the
people~ Human Resources director, will lead that session. In the afternoon,
------ our Chairman, Liz Simmons, will be presenting our strategic
company goals, and then there'll be a leadership exercise, and .....-- sequences
finally a review of sales targets. That will run from two until six. Tell
everyone to make sure they attend. Thanks a lot.
The caller says the session will last from nine. .,

1. How long will the morning seminar last?
to twelve. (A) cannot be inferred, as we do not
(A) Until lunch
~know when they are having lunch. (C) confuses
(B) Three hours
the duration of the morning session with the start "
(C) Around two hours
time (2 P.M.) of the afternoon session. (D) is not
(D) From 9:00 A.M. to 1:00 P.M.
mentioned.
2. Who is Liz Simmons?
(A) The Director of Human Resources The caller mentions Liz Simmons, referring to
(B) A speaker on leadership her as our Chairman. (A) refers to Roy Gosling.
(C) Chairman of the company There is a leadership exercise, but no speaker is
(D) The Sales Manager mentioned (C). (D) is not mentioned.
<----- - - -_.
, , - ---~.- "
3. What will happen last? The speaker says that finally there will be a review
(A) There will be a review of sales targets. of sales targets. (B), (C), and (D) will all happen
(B) Roy Gosling will make a presentation. b~eforehand.,." ' __
(C) Employees will hear about the company's
goals.
(D) Employees will take part in a leadership
exercise.
99. EXAMPLE 2 - a short talk including a graphic
This example shows a short talk including a graphic. Notice Question 3, which is an example of an
implied meaning question.
[F-Gn] Hello Mr. Johnson. This is Angela from Travel Adventures. We spoke earlier when you
came in to ask about packages to Mexico and I gave you a brochure. By the way, did you
give me the right e-mail address? I sent you an e-mail.butitbouncedback.Anyway.l.ve
found a vacation I think you'll like! You fly from Toronto direct, and aithough you said you'd
prefer a four-star hotel, this is only a three-star, but it's for an amazing 13 nights. You said
you wanted to go for as long as possible, right, for under $3,000. Anyway, seats are filling
fast, so call me as soon as possible if you're interested and I'll sort that out for you. We can
discuss payment options then. Speak soon. Bye.
TRAVEL ADVENTURES
Discover Mexico Price
AII.inc/usive packages Flights + hotel
Gancun ----- 13 nights, 4 * hotel $3,450
Riviera Maya ---- 11 nights, 3 * hotel $2,650
Puerto Vallarta ---- 11 nights 4 * hotel $2,699
Acapulco ----- 13 nights, 3 * hotel $2,950
1. What problem does the speaker mention?

(A) She thinks Mr. Johnson gave her an incorrect e.mail address.
(B) Mr. Johnson did not give her any contact information.
(C) She cannot find Mr. Johnson's e-mail address.
(0) She forgot to give him her e-mail address.
I
, ~ • • ~ -,---'----
The speaker asks did you give me the right e-mail address? and adds that an e-mail she sent
Ibounced back (meaning was retumed) .
.
.~ --~. - - - - - - - - .
2. Look at the graphic. Which vacation does the speaker recommend?
(A) Gancun
(B) Riviera Maya
(C) Puerto Vallarta
(0) Acapulco
, --- - ---- . --"- .. - _~- - ~-~
The speaker says she has found a three-star hotel, for 13 nights. We can see from the graphic
that this must be Acapulco. This is the longest vacation for under $3,000, which was another of I
,
Mr. Johnson's requirements.

~.~~.---- . ~-~-.- - - -, -- -~. -
3. What does the speaker mean when she says, "I'll sort that out"?
(A) She will answer his query.
(B) She will resolve the problem.
(C) She will make a booking.
(0) She will find another seat.
r H~re, the expression s;rt ;omething out means to make the necessa~ arrangements. The speak~r :
says seats are filling fast and asks Mr. Johnson to confirm quickly, so she can make the booking. i
I __ .. _~. ~ '4 ._~ _ _ ~

Questions about Numbers, Dates, and Times ~ Essential Vocabulary p331
97 A Listen to this news bulletin. Choose one statement: (A), (B), (C), or (0), that best answers
each question.
1. When were the payments made?

(A) Every week
(B) A total of ten times
(C) Once a month
(0) On the 20th
2. When will the trial probably take place?

(A) Tonight
(B) Next week
(C) Next month
(0) In six months
3. How many construction companies are involved?

(A) One
(B) Five
(C) Six
(0) Ten
B Listen to this announcement. Choose one statement: (A), (B), (C), or (0), that best answers
each question.
1. How long will the cafeteria be closed?

(A) Three days
(B) Around four weeks
(C) Two months
(0) Until further notice
2. Look at the graphic. Which button should Elevator

employees press to get to the Coffee Shop?
(A) 2
(B) 1
~
0 Third Floor
(C) F
(0) G
~
0 Second Floor
3. What will employees receive each week?

~
0 First floor
(A) $5 in coupons
(B) $15 in coupons
~ @ Ground
(C) $25 in coupons

(0) $50 in coupons
A1. (6) @ @ @ 2. (6) @ @ @ 3. (6) @ @ @

B1. (6) @ @ @ 2. (6) @ @ @ 3.(6)@@@

Questions about Reasons and Requests Hssential Vocabulary p331
98 A Listen to this announcement. Choose one statement: (A), (B), (C), or (0), that best answers each
question.
1. Why is the 15:35 service to Newcastle delayed?

(A) There has been a traffic accident.
(B) There is road construction.
(C) The bus has broken down.
(0) The weather is bad.
2. What are passengers traveling to Newcastle requested to do?

(A) Wait where they are
(B) Move to another location
(C) Get on a different bus
(0) Buy tickets for another service
3. Why shouldn't passengers to Newcastle get on the next bus at Bay 3?

(A) There are no seats available.
(B) There is no service to London.
(C) It is coming in for repairs.
(0) It is going to a different destination.
B Listen to this radio advertisement. Choose one statement: (A), (B), (C), or (0). that best answers
each question.
1. Why should listeners contact Advance Net?

(A) To get a 40 percent discount
(B) To get faster, cheaper broadband
(C) To compare Internet access prices
(0) To speak to existing customers
2. Look at the graphic. How much will customers

need to pay per month to get the $50 credit?
(A) $0
(B) $20
(C) $25
(0) $30
3. Why should new customers join before the end

of the month?
(A) They can claim a free gift.
(B) They will receive a $50 credit.
(C) They can get a discount.
(0) The first month is free.
A1.(£) @ @ @ 2. (£) @ @ @ 3. (£) @ @ @

81.(£) @ @ @ 2. (£) @ @ @ 3. (£) @ @ @

Questions about People and Places ~ Essential Vocabulary p329
99 A Listen to this speech. Choose one statement: (A), (B), (C), or (0), that best answers
each question.
1. Where does the speaker plan to spend his retirement?

(A) In Arizona
(B) In Chicago
(C) In Los Angeles
(D) In New York
2. What was the speaker's first job at Signet Holdings?

(A) Section Director
(B) Chief Engineer
(C) Assistant Manager
(D) Vice President
3. Who is Mr. Hammond?

(A) The speaker's replacement
(B) The Chairman of the company
(C) The head of the New York office
(D) The Human Resources Director
B Listen to this short talk. Choose one statement: (A), (B), (C), or (D), that best answers
each question.
1. Who can borrow up to ten books at any time?

(A) Research students
(B) Undergraduate students
(C) All students at NPU KENT COLLEGE LIBRARY
(D) Graduate students
2. In which part of the library is talking not allowed ? Reading Room

(A) The Blue zone
(B) The Red zone
(C) The Reading Room [West Entrance1 2 West Room 4 Study Area 3
(D) The West Room
3. Look at the graphic. Where can students Front desk 1

return their books when the library is closed? [Main Entrance]
(A) Location 1
(B) Location 2
(C) Location 3
(D) Location 4
A1. @ @ @ @ 2.@@@@ 3.@@@@

81. @ @ @ @ 2.@@@@ 3.@@@@
PART4 SHORT TALKS 123

Questions about Problems and Suggestions Hssential Vocabulary p331
'00 A Listen to this short talk. Choose one statement: (A), (B), (C), or (D), that best answers
each question.
1. What problem does the speaker mention?

(A) The company has no more money.
(B) The bank has refused to lend the company money.
(C) The bank loan is less than the company requested.
(D) The company has recently lost $100,000.
2. What does the speaker suggest they do?

(A) Cancel all new projects
(B) Postpone the planned expansion
(C) Try to expand the company
(D) Build bigger offices
3. What does the speaker want the audience to do?

(A) Go home until the end of the week
(B) Wait before making further cuts
(C) Reschedule the staff meeting
(D) Suggest ideas to cut costs
B Listen to this voicemail message. Choose one statement: (A), (B), (C), or (D), that best answers
each question.
1. What problem does Kathy mention?

(A) She cannot access her e-mail.
(B) She cannot use her phone.
(C) Her computer does not work.
(D) She has to delay a meeting.
2. When will the problem be solved?

(A) At 10:00 A.M.
(B) Later that morning

(C) By the end of the day
(D) She has no idea.
3. How does she suggest Henry contact her?

(A) By phone
(B) By fax
(C) Bye-mail
(D) In person
A1.(£) @ @ @ 2.(£) @ @ @ 3. (£) @ @ @

B1.(£) @ @ @ 2. (£) @ @ @ 3. (£) @ @ @

Questions about Plans and Sequences
'01 A Listen to this announcement. Choose one statement: (A), (B), (C), or (D), that best answers each
question.
1. What will the speaker do next?

(A) Give a presentation
(B) Introduce a speaker
(C) Leave the conference
(D) Hand out the information packs
2. Where will the talk on Innovation take place?

(A) Room C
(B) Room 403
(C) Room 213
(D) In the Main Hall
3. Who will give the first presentation of the day?

(A) Dr. Fraser
(B) Dr. Gupta
(C) Dr. Sanders
(D) Dr. Rosafio
B Listen to this short talk. Choose one statement: (A), (B), (C), or (D), that best answers
each question.
1. When will CG10 go on sale? DELTA Flights to Los Angeles

(A) Today
07:00 10:25
(B) Before the end of the week DX64
New York (JFK) Los Angeles (LAX)
(C) In two weeks
11:25 14:45
(D) At the end of the year DX91
2. What will happen before the first unit is sold? 15:00 18:25
DX14
(A) The speaker will be interviewed. New York (JFK) Los Angeles (LAX)
(B) There will be a customer survey.
17:25 20:45
(C) The media will be informed. DX78
(D) Advertisements will appear on television.
3. Look at the graphic. Which flight will the

man take to Los Angeles?
(A) DX64
(B) DX91
(C) DX14
(D) DX78
A1.0 @ @ @ 2.0 @ @ @ 3.0 @ @ @

81.0 @ @ @ 2.0 @ @ @ 3.0 @ @ @

Listening for Details
.02 Practice listening for various types of specific information. Listen to these short talks and choose
the most appropriate answer: (A), (B), (C), or (D), for each question.
1. What do callers who press number 3 want? 7. What was the problem with last year's
(A) To ask about an invoice Summer Event?
(B) To request a catalog (A) The venue was not big enough.
(C) To place an order (B) The Regent Hotel was too expensive.
(D) To visit the building (C) It was not very well attended.
(D) The presentations were poor.
2. What is this month's special offer?
(A) Half-price computer manuals 8. Where is the Roosevelt?
(B) Discounted software (A) In the business district
(C) Reduced-price audio equipment (B) Near the company
(D) Free next-day delivery (C) In the countryside
(D) Beside the sea
3. What number should you press to speak to
someone? 9. What does the speaker ask the committee
(A) 3 members to do?
(B) 4 (A) Prepare some information
(C) 5 (B) Discuss a document
(D) 6 (C) Look for a better rate
(D) Find an alternative venue
4. Who is this advertisement trying to attract?
(A) Single professionals
10. What time will the first group of six people
(B) Young couples
arrive for dinner?
(C) Families
(A) 6:30 P.M.
(D) The elderly
(B) 7:00 P.M.
5. What kind of food is the Aloha restaurant (C) 7:30 P.M.
famous for? (D) 8:00 P.M.
(A) Traditional dishes 11. What are the Tomlinsons celebrating?

(B) Western cooking (A) A wedding anniversary
(C) Seafood (B) A birthday
(D) Health food (C) A retirement
6. Why might customers choose to book (D) A new job
online? 12. What will the speaker do next?
(A) To get discounted travel insurance (A) Open the restaurant
(B) To pay less for their booking (B) Prepare the tables
(C) To qualify for free meals (C) Greet the customers
(D) To upgrade to a larger room (D) Go to the kitchen
1. @ @ @ @ 4. @ @ @ @ 7. @ @ @ @ 10. @ @ @ @
2.@ @ @ @ 5. @ @ @ @ 8. @ @ @ @ 11. @ @ @ @
3.@ @ @ @ 6. @ @ @ @ 9. @ @ @ @ 12. @ @ @ @
Score .......}12

Making Inferences
In Part 4, you also need to show that you can understand things that are not directly stated in the short
talks you hear. Questions that test your ability to make inferences in a short talk may ask about the
speaker's attitude, or ask you to make deductions based on what you hear.
I
TIPS I Making Inferences - Part 4 Short Talks

• Look for questions such as What does the speaker imply about. .. ? How does the woman
, . probably feel about... ? What does the woman mean when she says... ?
• The way something is spoken can tell you a lot about a speaker's attitude. Listen to
each speaker's stress and intonation; try to identify how they might feel (pleased,
anxious, etc.).
• Think about the meaning "behind" the words. For example, if you hear "Passengers for
flight AE257 to Paris, please go to Gate 11" you can deduce the location is an airport.
• Consider the context. The same phrase can have different meanings. For example, if a
speaker is leaving a message "Is it all right?", they could want permission, or to check if
something is working.
-'. Watch out for informal expressions and idiomatic language. For example, if the speaker
says "Tickets are selling like hot cakes'" that means the tickets are selling very quickly.
,.
'03 EXAMPLE
not many [M-Cn) Hmm, OK. Well, I suppose I should, uh, start. It seems the traffic is causing
people<;::-+- problems for everyone. Maytie more people will come later on. Anyway, for those of you
there? -....,..who are here, may I say welcome? I'm Jud, and this morning I'm going to show you
some great storage solutions from Abax Storage. In particular, I want to show you our
new range of plastic boxes. These are perfect for your daily office storage needs. expensive?
Oh, and don't be worried by the cost. Believe me, they are wortfi every cent. _
OK, so let's get going, shall we?
1. What does the speaker imply about the audience?

The speaker says for those of you who are
(A) There are fewer people than expected.
here, implying some people haven't arrived. He ,
(B) Most people arrived late.
hopes more people will come later on. We can !
(C) More people will arrive soon. deduce there are not as many people as the I'
(0) A traffic accident has delayed everyone. : speaker expected.
2. What is implied about the plastic boxes?

The speaker says don't be worried by the cost.
(A) They are very popular.
This implies the boxes are more expensive
(B) They are well-made. than people may expect. We can also infer he
(C) They are expensive. _,is worried, as he adds this comment in a,
(0) They are on sale. hurried way. •'
1 - _' _-----------I...
3. What does the man mean when he says, ~., ~----~
Here, the expression get going means start
"let's get going"?
'or begin. The speaker wants to start his :
(A) It's time to leave. ~ .
!p~atlon. . '.:~_ • "" ••.
(B) Stand up.
(C) Please hurry.
(0) Let's begin.

Practice Inferring Meaning ~Essential Vocabulary p329
These questions focus on how a speaker feels about a situation or event. To answer these questions,
you need to be able to make inferences and deductions in order to understand what the speaker is
implying.
104 Listen to six short talks. Choose one statement: (A). (8). (C), or (0). that best answers each question.
1. How does the speaker probably feel? @@@@

(A) Worried
(B) Thankful
(C) Tired
(0) Excited
2. How does the man feel? @@@@

(A) Jealous
(8) Happy
(C) Nervous
(0) Uninterested
3. What can be inferred from this announcement? @@@@

(A) Customers cannot park in front of the building.
(8) Some staff vehicles are in the customer parking lot.
(C) The customer parking lot is fuil.
(0) Customers have to park behind the building.
4. What does the speaker imply about the situation? @@@@

(A) The company is in a difficult situation.
(8) The company has no more orders.
(C) The company's situation will improve soon.
(0) The company's stock price is undervalued.
5. What does the man mean when he says,

"I don't see why not"? @@@@
(A) He cannot understand the objections.
(B) He is agreeing to a suggestion.
(C) He is surprised at the cost.
(0) He wants to find evidence.
6. What does the speaker impiy when she says,

"It's all about appearance"? @@@@
(A) You should try to look professional.
(B) How you look is the most important thing.
(C) You need to appear confident.
(0) Be sure to wear suitabie clothing.

Making Inferences
10S Practice making various inferences. Listen to these short talks and choose the most appropriate
answer: (A), (B), (C), or (D), for each question.
1. What is implied about the timing of the 7. Who most likely is the speaker?
meeting? (A) A personal secretary
(A) The meeting is starting late. (B) A travel agent
(B) Some people prefer a later time. (C) An airline employee
(C) The speaker usually starts on time. (D) A tour guide
(D) An earlier time would be better.
8. What can be inferred about Mr. Andrews
2. How does the speaker probably feel? from this message?
(A) Nervous (A) He prefers to travel in the afternoon.
(B) Frustrated (B) He often goes to New York.
(C) Tired (C) He travels a lot on business.
(D) Hungry (D) He is looking forward to the trip.
3. Why does the woman say, "It is what it is"? 9. What does the speaker imply when he
(A) She is sure the answer is correct. says, "There was one seat left!"?
(B) She wants to clarify a point. (A) The flight is very popular.
(C) The situation is under control. (B) Mr. Andrews is very fortunate.
(D) The situation can't be helped. (C) The plane has few seats.
(D) One seat was not needed.
4. What can be inferred from the
announcement?
10. What most likely is the speaker's job?
(A) Many performers are sick.
(A) Sports commentator
(B) Carolina Strakovsky is a talented actress.
(B) News broadcaster
(C) The performance will be canceled.
(C) Gossip columnist
(D) Some people may want a refund.
(D) Political advisor
5. How does the speaker probably feel?
11. What is implied about Dale Winters?
(A) Disappointed
(A) He almost missed the birth of his child.
(B) Unwell
(B) He just flew back from New Zealand.
(C) Unhappy
(C) He posts a lot on Instagram.
(D) Jealous
(D) He has three young daughters.
6. What does the man imply when he says,
12. What does the woman mean when she
"if you feel you need to"?
says, "Winters is now the front runner"?
(A) People need to follow the instructions.
(A) He is a world-class athlete.
(B) Some listeners will miss the performance.
(B) He likes to run from the front.
(C) He does not expect listeners to do this.
(C) He is the best player in the team.
(D) The audience has everything they need.
(D) He is the favorite candidate.
1.(£) @ @ @ 4. (£) @ @ @ 7. (£) @ @ @ @

@ 10. (£) @
2.(£) @ @ @ 5. (£) @ @ @ 8. (£) @ @ @ 11. (£) @ @ @
3.(£) @ @ @ 6.(£) @ @ @ 9.(£) @ @ @ 12. (£) @ @ @
Score ./12

Short Talks Including a Graphic
Similar to Part 3, some short talks have a graphic (e.g., a map, or label). One question will test
your ability to relate what you hear with information you see in the graphic. You need to study the
information in the graphic while you listen.
Types of graphic
The types of graphics you will see in Part 4 are similar to those in Part 3: a building directory, floor
plan, schedule, price list, order form, map, meeting agenda, advertisement, timetable, etc.
Flight Destination
3rd quarter, July-September
2 _ VAF65Zi.~. Paris -,.
-'".~
g BAS01 Manchester
~':~
.0
E
0.5- -
JAL34
SU234 .
Tokyo
Moscow
:i1 0
Knitwear Swimwear Rain jackets Ouler coats
Department GATE 21
A
Meeting room Capacity

I~I
Ballroom.'. ' up to 250 people j
[jj]
B
Oakwood Room 30.40 people
Phoenix Lounge 20-30 people
Boardroom up to 12 people C
[i]
DIJII1I
Tips
• These questions always begin Look at the graphic.
• Notice the type of graphic (a program, timetable, etc.)
• Study the information quickly. Look for numbers, names, places, etc. Listen for this information in
the talk.
Warning!
Remember, the speaker may change information that you see in the graphic. For example, you see a
notice showing bus numbers and bays, but you hear an announcement saying that one bus will now
depart from a different bay.

Practice Questions with a Graphic
These questions all relate to information you can see in a graphic.
106 Listen to eight short talks. For each short talk, look at the graphic and choose one statement:
(A), (B), (C), or (0), that best answers the question.
1. Look at the graphic. Which item on the original

ORDER FORM 43A3
order form is no longer needed? Chent: GT Conex
(A) Canon printer ITEM PRICE
(B) Keyboard Canon printer $119.75 .
KeEmboard $39.99
(C) USB 3.0 drive
USB 3.0 drive $16.88
(0) Samsung printer
Samsung printer $138.95
2. Look at the graphic. Which group does the Customer satisfaction

speaker want listeners to discuss? 5
(A) Platinum 4
(B) Gold 3
(C) Silver 2
1
(0) Bronze
o
platinum Gold Silver Bronze
Membership
3. Look at the graphic. Which office space is the

OFFICE SPACE FOR RENT
woman interested in renting?
(A) East Tower 1 Park Avenue, Midtown
(B) East Tower 2 Available now!
(C) West Tower East Tower 1 - 2,500m'
(0) Annex
East Tower 2 - 3,500m'
West Tower - 5,OOOm'
Annex - 1,500m'
On-site Parking
2 meeting rooms Call
1-year lease 555-882-7866
4. Look at the graphic. What time will the flight to

Time Flight Destination
Madrid leave?
10:45 BX23 Rome
(A) 11: 15
(B) 11 :25 10:50 TW109 Berlin
(C) 11 :30 11:15 AF45 Madrid

(0) 11 :45
11:25 KL151 Barcelona
1. (£; @ @ @ 2. (£; @ @ @ 3. (£; @ @ @ 4. (£; @ @ @
PART4 SHORT TALKS 131

5. Look at the graphic. Which talk will
take place at 3:30 P.M.?
(A) Education Policy
(B) School Funding
(C) Managing Change
(0) Personalized Learning
6. Look at the graphic. Which room does the speaker go into?

(A) Bedroom
(B) Living Room
(e) Kitchen
Bedroom Kitchen r-:
~c
(0) Master Bedroom
living Master
Room Bedroom
7. Look at the graphic. Who is the speaker talking Quarter 1 ' Sales Performance
about? "
:~----"----~-
~--.l ;"~-
(A) Mike
(B) Samuel
(C) Tina
(0) Alison
January February March April
~Mike ••• -Samuel ~Tina -.-Alison
8. Look at the graphic. How much will the dress cost card members?
~~.,~~~~~
(A) $80
(B) $100 .;~/s}r;::::.;::AA.LjdcE;.-J..
(C) $120
(0) $150 ~.., !Ju~'~,i~
V"SO%OFF ,j
Ii, - , I. -'FALLSAt.ESSTYLES , ,::

1t0000000~X<~,.i
V'_. Cardme~b~rsgetanextra.,_~~
f;!~~~~,A..20%OFF,
~.: .•, , ~ _•• ' •. h • ".::.,:;.:~', :-.~
5. 0 @ @ @ 6. 0 @ @ @ 7. 0 @ @ @ 8. 0 @ @ @

Short Talks Including a Graphic
'07 Practice listening to short talks that include a graphic. Listen to these short talks and choose the
most appropriate answer: (A), (B), (C), or (0), for each question.
1. What caused the delay? Gate Destination

(A) Technical problems
(B) Bad weather
(C) A plane crash
(0) A workers' strike
2. Who most likely is the speaker?

(A) A tour group leader
(B) A flight engineer
(C) A safety inspector
(0) An airline official
3. Look at the graphic. Which gate will the listeners go to?

(A) 42
(B) 17
(C) 24
(0) 63
Entrance
4. What is the main purpose of the announcement?
Room Room
(A) To advertise adult learning courses
2
(B) To mention changes to a program Main Hall
(C) To introduce a college open house Room Room
(0) To announce the finalists of a contest 3 4
5. What can be inferred about Mr. Ivanov?

(A) He just arrived from Russia.
(B) His computer has a virus.
(C) He was ill over recent days.
(0) He is replacing another speaker.
6. Look at the graphic. In which room will Ms. Cooper be speaking?

(A) Room 1
(B) Room 2
(C) Room 3
(0) Room 4
1. @ @ @ @ 3. @ @ @ @ 5. @ @ @
@
2. @ @ @ @ 4.@@@@ 6.@@@@

7. Where does the speaker most likely work?
Jenson Classic - Bean to Cup Coffee Machine
(A) At a training college with guarantee
(8) At a drinks company
***** (342 reviews)
(C) At an online firm
(D) At an advertising agency Great machine. makes perfect coffee.
Easy to clean and cheap to run.
8. Look at the graphic. Why might the listener
not want to buy the calfee machine? £350
£29.99 postage
(A) Delivery is extra.
(8) He dislikes the brand.
(C) The price is too high.
(D) He already bought one.
9. What is the listener asked to do?

(A) Respond quickly
(8) Send an email
(C) Check details
(D) Write a review
10. According to the speaker, what can be said

about the reorganization?
(A) It will be easy to carry out.
(8) It needs to be done quickly.
(C) It is mostly unnecessary.
(D) It will mean significant changes.
11. What does the speaker imply?

(A) The President has too many responsibilities.
(8) He will soon leave the company.
(C) He would rather be President.
(D) The C.E.O has very good contacts.
12. Look at the graphic. Which position is

currently vacant?
(A) President
(8) C.E.O.
(C) Vice President Sales
(D) Vice President Finance
7. @ @ @ @ 9. @ @ @ @ 11. @ @ @ @
8. @ @ @ @ 10. @ @ @ @ 12. @ @ @ @
Score .../12

STEPS TO SUCCESS
This section presents an effective, step-by-step approach to use when answering questions on
Part 4 of the TOEIC~ test.
The steps shown here are designed to help you achieve a higher score when you take the test.
By following these steps, you should be able to maximize your score on this part of the test.
II~ Quickly read the questions and answer choices to get a general idea of the context.
Ask yourself Who is speaking? What are they speaking about? Who are they speaking
to? For short talks with a graphic, study the key information (places, numbers, etc.).
Identify the information that you need to listen for. The first word or phrase of each
question can help you (e.g., Where - a place, Why - a reason, When - a time, etc.). If
you have time, look again at the answer choices before you listen.
II Listen carefully to the short talk. As you listen, look at each question in turn.
Remember that for questions with a graphic, you need to relate what you hear with
information you see in the graphic. Try to identify the correct answer, and eliminate
any answer choices you are sure are incorrect.
II. Mark your answers.
Previewing KeySkill for Part 4

Step 1 and Step 2 involve previewing. Here, that means reading the questions and the answer
choices quickly and looking at any graphic. Do not read every word - just focus on the key
words that contain important information. Your goal is to get a general idea of what the short talk
is about and what you need to listen for. Get used to previewing Part 4 questions and answer
choices in this way, and you will improve your TOEIC score.

PART 4 STEPS TO SUCCESS Practice 1
EimD Quickly read the questions and answer choices for this newscast. Identify the key words.
What do they teli you about the context?
1. What is being announced?

(A) A merger between two companies
(8) The coliapse of a drug company
(C) A career move by a senior executive
(D) Difficulties in the US drug market
2. How iong has Ms. Vicks worked at Mundo Medical?

(A) Just two years
(8) For ten years
(C) Over twenty years
(D) All her working life
3. What is implied about the news?

(A) It was expected.
(8) It is surprising.
(C) Investors are happy.
(D) Some staff are jealous .
•• For each question, identify the information you need to listen for. Note the key words.
Question 1: . "fh",t:/",n"9.':':"<:'<:'c::! ..
Question 2: .
Question 3: .
to yourself .
•...._----------------------_ ...
llii!D '08 Listen to the newscast. As you listen, study the questions and answer choices above.
For each question, try to identify the correct answer. Eliminate any answer choices you are
sure are incorrect.
BiD Mark your answers.

1.@ @ @ @
2.@ @ @ @
3.@ @ @ @

PART 4 STEPS TO SUCCESS Practice 2
I!iiD Quickly read the questions and answer choices for this voicemail message. Identify the key
words. What do they tell you about the context?
1. What problem with the company's website does the speaker mention?
(A) Customers cannot access the website.
(8) The website does not work well.
(C) Some information is incorrect.
(0) Nobody can e-mail customer service.
2. How long has this been a problem?

(A) For ten minutes
(8) All week
(C) Since last week
(0) For almost a month
3. What does the speaker mean when she says, "This can't go on"?
(A) One part does not fit correctly.
(8) The situation has to change.
(C) She is unable to continue.
(0) No progress is possible.
mmD For each question, identify the information you need to listen for. Note the key words.
Question 1:
Question 2:
Question 3:
to yourself.
•• 09 Listen to the voicemail message. As you listen, study the questions and answer choices
above. For each question, try to identify the correct answer. Eliminate any answer choices
you are sure are incorrect.
~ Mark your answers.
1. @ @ @ @
2.@ @ @ @
3.@ @ @ @

Practice 3
mmD Quickly read the questions and answer choices for this announcement. Identify the key
1. Where is this announcement being made?

(A) On a plane
(B) On a bus
(C) On a train
(0) On a ferry
2. What are passengers asked to do?

(A) Take care of their luggage
(B) Return to their seats
(C) Wait for the buffet service
(0) Avoid standing in the corridors
3. When will they arrive in London?

(A) 8:45 A.M.
(B) 9:00 A.M.
(C) 9: 15 A.M.
(0) 9:30 A.M.
Question 1:.............................. .."
Question 2:
Question 3:
to yourself.
E) 110 Listen to the announcement. As you listen, study the questions and answer choices
above. For each question, try to identify the correct answer. Eliminate any answer choices
you are sure are incorrect.
EDD Mark your answers.

1. @ @ @ @
2.@ @ @ @
3.@ @ @ @

Practice 4
mmD Quickly read the questions and answer choices for this short message. Identify the key
1. What is the aim of this message?

(A) To compare different movies
(B) To promote a movie company
(C) To announce movie times
(0) To answer questions about movies
2. What kind of movie is showing at 7:00 P.M.?

(A) A political drama
(B) A romantic comedy
(C) An animated feature
(0) An action movie
3. Where can you see a movie about rock music?

(A) In theater 1
(B) In theater 2
(C) In theater 3
(0) In theater 4
Question 1:
Question 2:
Question 3:
to yourself.
ED 11' Listen to the message. As you listen, study the questions and answer choices above.
For each question, try to identify the correct answer. Eliminate any answer choices you are
sure are incorrect.
rlii!D Mark your answers.

1.@ @ @ @
2.@ @ @ @
3.@ @ @ @

Practice 5
m:mD Quickly read the questions and answer choices for Argo 250
this speech. Identify the key words, and study the
Simply the best!
graphic. What do they tell you about the context?
Use anywhere!
1. How does the Argo 250 compare to its rivals?
Do anything!
(A) It is more economical to use.
-+ super strong
(8) It is easier to use.
(C) It is less expensive to buy.
-+ cordless
(0) It is a lot more powerful. -+ quiet
Only
2. How long does the company guarantee the Argo 250?
(A) For one month only $220!
(8) For six months
(e) For one year Accessory pack: $49.99
(0) For the life of the product Shipping $19.99
3. Look at the graphic. How much can listeners save if they buy the product today?
(A) $19.99
(8) $40.00
(C) $49.99
(0) $110
Question 1: ....
Question 2: .....
Question 3:
to yourself.
lim 112 Listen to the speech. As you listen, study the questions and answer choices above.
For Question 3, you also need to refer to the graphic. For each question, try to identify the
correct answer. Eliminate any answer choices you are sure are incorrect.
miD Mark your answers.

1. @ @ @ @
2.@ @ @ @
3.@ @ @ @

Strategy Review and Tips
Strategy Review Listening Test - Part 4

Remember, in the test...
Quickly preview the questions and answer choices before you hear each short talk. To get a general
idea of the context, ask yourself, Who is speaking? What are they speaking about? Who are they
speaking to?
For short talks that have a graphic, quickly study the information the graphic contains.
Make sure you know what information you need to listen for.
As you listen, try to identify the correct answers and eliminate any answers that you think are
definitely wrong.
If you are not sure about the answer, don't waste time. Decide quickly! Then preview the questions
for the next short talk.
• Here is some advice that people taking the TOEIC test have found useful for this part.
Choose the tips you like, and try to use them.
. ----_._~~- .__ .- ---------------_ .. - - ~,
. "Remember, the questions are often organized in the order that you hear the 1
information." Ahn Tran I
"'"--------=--=--~----=~_-- .;- .: ._.::: _--='= ~J
..~
, ---- - .. - -----
"
"There isn't a lot of time between talks, so if there is a graphic don't spend too long
studying it. Preview the questions first and then just notice the key details in the iI
graphic." Francoise Chirae
J~
I
Review Test
13 Directions: You will hear ten short talks given by a single speaker. For each short talk, read the three
questions and the four answer choices that follow each question. Select the most appropriate answer:
(A). (B), (C), or (0). Then mark your answer. You will hear each short talk only once.
1. Where can this announcement be heard? 7. Who is the speaker talking to?
(A) At a hotel (A) A new employee
(B) At a sports center (B) An important client
(C) At a supermarket (C) A news reporter
(0) At a flower store (0) A maintenance worker
2. What is the purpose of this announcement? 8. Where is the restroom?

(A) To promote a special offer (A) On the third floor
(B) To ask people to leave (B) Along the hallway
(C) To announce the time (C) In the corner
(0) To invite people to return (0) Across from the elevator
3. When is this announcement taking place? 9. What is the speaker going to do next?
(A) On Sunday morning (A) Make coffee
(B) On Monday evening (B) Give a presentation
(C) On Tuesday morning (C) See a customer
(0) On the weekend (0) Go to lunch
4. Where is the speaker? 10. What will the weather be like in Ontario?
(A) On a soccer field (A) Warm and sunny everywhere
(B) In a school (B) Mostly warm but cloudy
(C) In a sports stadium (C) Cold and rainy in the afternoon
(0) In a television studio (0) Rainy later for some areas
5. Who is the speaker talking to? 11. What does the speaker suggest people do?
(A) The spectators (A) Get some exercise outdoors
(B) The event organizers (B) Avoid travel until midweek
(C) A group of fans (C) Stay away from big cities
(0) A couple of players (0) Enjoy a trip to the coast
6. What is stated in the talk? 12. What will happen later in the week?
(A) The match lasted a long time. (A) Some areas will have snow.
(B) The result was surprising. (B) Temperatures will rise.
(C) The weather was fantastic. (C) More rain will fall.
(0) The competition is almost over. (0) The pressure will drop.
1.@ @ @ @ 4. @ @ @ @ 7. @ @ @ @ 10. @ @ @ @
2.@ @ @ @ 5. @ @ @ @ 8. @ @
@ @ 11. @ @@ @
3.@ @ @ @ 6. @ @ @ @ 9. @ @ @ @ 12. @ @ @ @

13. What is the purpose of this speech? 19. Who is the intended audience for this
(A) To introduce the program schedule advertisement?
(B) To welcome the audience (A) Workers
(C) To ask people to attend a seminar (B) Employers
(0) To review safety procedures (C) Insurance specialists
(O) Accident investigators
14. Who is the audience for this talk?
(A) Graduate students at a business school 20. Why should people get in touch with the
(B) Employees of a marketing company company?
(C) People interested in personal development (A) To receive compensation for an injury
(0) Anyone who wants to be famous (B) To apply for a position at the company
15. What will happen at the end of the day? (C) To complain about their employer
(A) There will be a test. (0) To claim something they have lost
(B) There will be a lecture at 5:00 P.M. 21. What does the speaker imply when she says,
(C) Participants will look at case studies. "What have you got to lose?"
(0) The speaker will answer questions. (A) Valuable items should be protected.
(B) There is no downside to going ahead.
16. Who most likely is the speaker? (C) Some people lose things easily.
(A) A radio reporter (0) Losing cannot always be avoided.
(B) A news announcer
(C) A business correspondent 22. What is the purpose of this talk?
(0) A climate change expert (A) To give advice to young singers
17. What is the report about? (B) To introduce sections of a radio show
(A) A recent speech on global warming (C) To promote a popular magazine
(B) Progress at environmental talks (0) To compare forms of entertainment
(C) Increasing carbon emissions 23. Who is Laura Sharp?
(0) The problem of global warming (A) A theater critic
18. When will there be an official announcement? (B) A singer
(A) In a few minutes (C) A reporter
(B) In less than an hour (0) A movie producer
(C) Next week 24. What does the man mean when he says,
(0) Later in the year
"I'll give you the full picture"?
(A) The whole movie will be shown.
(B) He will explain in detail.
(C) He intends to finish the picture.
(0) Some facts are incorrect.
13.@ @ @ @ 16. @ @ @ @ 19. @ @ @ @ 22. @ @ @ @

14.@ @ @ @ 17. @ @ @ @ 20. @ @ @ @ 23. @ @ @ @
15.@ @ @ @ 18. @ @ @ @ 21. @ @ @ @ 24. @ @ @ @

•o
Temperature Temperature
Fahrenheit Celsius
REFRESHMENTS
Seoul 60 15
Tokyo 65 18 \I7
Hong Kong 68 20
••
Sy dney 70 21
25. At what time of day is this talk taking place? 28. Who most likely is the speaker?
(A) Early morning (A) An event announcer
(B) Midday (B) A news reporter
(C) Afternoon (C) A police officer
(D) Evening (D) A Scout's leader
26. Look at the graphic. Where are listeners 29. What is the lost boy wearing?
traveling to? (A) A blue sweater
(A) Seoul (B) A yellow hat
(B) Tokyo (C) A striped top
(C) Hong Kong (D) Black and white pants
(D) Sydney 30. Look at the graphic. Where is the lost boy
27. What does the speaker ask listeners to do? now?
(A) Adjust their watches (A) Area 1
(B) Reposition their seats (B) Area 2
(C) Contact the cabin crew (C) Area 3
(D) Donate to charity (D) Area 4
25.0 @ @ @ 28.0 @ @ @
26.0 @ @ @ 29.0 @ @ @
27.0 @ @ @ 30.0 @ @ @ Score 130
ExTRA PRACTICE ONLINE

Go to www.pass-the-toeic-test.com for advice and useful exercises to help improve your score
on Part 4 of the TOEIC test.
,
~ Paraphrasing
~ Word Building
~ Roles and Responsibilities
I

Listening Comprehension Test
This Listening Comprehension Test covers Parts 1, 2, 3, and 4 of the TOEIC" test. Allow 45 minutes to
complete this test. Mark all your answers on the separate Listening Comprehension Test Answer Sheet
provided on page 325.
Part 1
14 Directions
For each question, you will hear four statements about a photograph. Listen and select the one
statement: (A), (8), (C), or (D), that best describes the picture. Then mark your answer on the Answer
Sheet. You will hear the statements only once.
EXAMPLE
The best description of the picture is statement (8), "He's drawing on the board." You should mark
answer choice (8) on your Answer Sheet.
Ict.I'J~'I.'1:I#I~I*t':h1CJ:
LISTENING COMPREHENSION TEST 145

1.
2.

3.
4.
iCi.i.J"I.'I#I#I~I$i.:t4CJ:

5.
6.

Part 2
"" Directions
Listen to these questions and statements. After each question or statement, you will hear three
responses. Select the most appropriate response: (A), (B), or (C). Then mark your answer on the
Answer Sheet. You will hear each question or statement, and the responses, only once.
EXAMPLE
You hear: What time is the board meeting?
You then hear: (A) The meeting room is on the left.
(B) Yes, everyone was bored.
(C) I think it's at tweive. (£) @ •
The best response to the question "What time is the board meeting?" is answer choice (C), "1think
it's at twelve." You should mark answer choice (C) on your Answer Sheet.
7. Mark your answer on the Answer Sheet. 20. Mark your answer on the Answer Sheet.
19. Mark your answer on the Answer Sheet.
lij.I.I~.i",:ljWlij':tMC1.

Part 3
116 Directions
You will hear thirteen conversations. For each conversation, read the three questions and the four answer
choices that follow each question. Select the most appropriate answer: (A), (B), (C), or (D). Then mark
your answer on the Answer Sheet. You will hear each conversation only once.
32. What is the woman's occupation? 38. Who most likely are the speakers?
(A) Telecommunications engineer (A) Bus drivers
(B) Receptionist (B) Office workers
(C) Postal worker (C) School teachers
(D) Reporter (D) Restaurant workers
33. What is the problem? 39. What do the man and woman plan to do?
(A) Lucy Michell is on the phone. (A) Go for lunch
(B) The man does not know the phone number. (B) Catch a bus
(C) The extension number is incorrect. (C) Work together
(D) The answering machine is not working. (D) Learn French
34. What does the man decide to do? 40. What will the man most likely do nex1?
(A) Call back later (A) Complete a survey
(B) Leave a message (B) Continue working
(C) Ask for a free sample (C) Check the time
(D) Call a different number (D) E-mail a report
35. What are the speakers discussing? 41. Where is this conversation taking place?
(A) Transporting furniture (A) On a bus
(B) Maintaining office equipment (B) On a train
(C) Moving home (C) On a plane
(D) Decorating a new office (D) On a ferry
36. What does the man suggest? 42. What is the problem?
(A) Finishing it quickly (A) Some passengers are late.
(B) Asking for help (B) The baggage is too heavy.
(C) Renting a vehicle (C) Their departure is delayed.
(D) Going by car (D) They failed a test.
37. What does the woman offer to do? 43. What will they do nex1?
(A) Check the price (A) Make a complaint
(B) Come back later (B) Start their journey
(C) Pay the bill (C) Wait a short time
(D) Share her idea (D) Work more quickly

44. What is the problem? 50. Where most likely are the speakers?
(A) There are not enough desks. (A) In a hotel
(B) The office is too small. (B) In a garden center
(C) A coworker is ill. (C) In an office building
(0) The office is very dirty. (0) In a coffee shop
45. What does the man mean when he says, 51. What does the man suggest?
"I'm sick of it"? (A) Improving the lighting
(A) He has been doing it for too long. (B) Meeting upstairs
(B) It has made him feel unwell. (C) Making the entrance bigger
(C) He is worried about his health. (0) Inviting some guests
(0) The situation is very annoying.
52. When will the woman buy some plants?
46. What wiil probably happen to Andy? (A) Later that day
(A) He will be dismissed. (B) The foilowing day
(B) He wiil move office. (C) On the weekend
(C) He wiil get a new job. (0) Next week
(0) He wiil be promoted.
53. What is the man's occupation?
47. What are the speakers mainly discussing? (A) Auto mechanic
(A) The results of a conference (B) Painter
(B) An important contract (C) Taxi driver
(C) Increasing salaries (0) Plumber
(0) Recent strong periormance
54. What does the man imply about the client
48. When did the company win the Jefferson when he says, "It's always like that with her"?
contract? (A) She usuaily pays late.
(A) One week ago (B) She often makes mistakes.
(B) Earlier this month (C) He prefers to work aione.
(C) Last month (0) The woman is a slow worker.
(0) Five months earlier
55. What will the woman probably do next?
49. What does the man intend to give the sales (A) Make an appointment
team? (B) Cail Joanne Masters
(A) Five more contracts (C) Pay an invoice
(B) A smail pay raise (0) Wait for a phone cail
(C) More vacation time
(0) Some extra money
leJ.I.!,il ••• :ij@IQ'WCJ:

56. Where does this conversation take place? KENT COUNTY SHOW
(A) In an office Cooking Demonstrations
(B) In a grocery store Start time Demonstration
(C) In a restaurant 10:00 A.M. Vegeta'rian Appetizers
(D) At a market 10:30 A.M. Meat Feast
57. Who most likely are the speakers? 11 :00 A.M. Family Cooking
(A) Housemates 11 :30 A.M. Easy Entertaining
(B) Students
62. Look at the graphic. Which demonstration do
(C) Coworkers
the speakers decide to watch?
(D) Friends
(A) Vegetarian Appetizers
58. What can be inferred from the conversation? (B) Meat Feast
(A) They do not see each other often. (C) Family Cooking
(B) They are traveling together. (D) Easy Entertaining
(C) They work together.
63. What does the man want to do after the
(D) They are vegetarians.
demonstration?
59. What is the subject of the conversation? (A) Return to work
(A) A lost order book (B) Have lunch
(B) The bad weather (C) Catch a train
(C) Repairs to a building (D) Find a taxi stand
(D) Operating costs 64. What will the speakers do next?

(A) Meet a new staff member
60. What do the women offer to do?
(B) Do some grocery shopping
(A) Take a closer look
(C) Go to the kitchenware section
(B) Fix the problem themselves
(D) Look for a restaurant nearby
(C) Send a quote to a client
(D) Get an estimate for the work
61. How does the man probably feel?

(A) Worried
(B) Unwell
(C) Tired
(D) Bored

65. What is indicated about the hotel? Randall Hotel
(A) 24-hour room service is available. Guest Newspapers
(B) Breakfast is served from 7 A.M. Floor 3 Room number Newspaper
(C) Newspapers are complimentary. 307 New York Times
(0) It only has three floors. 311 Chicago Tribune
"'
66. Look at the graphic. What is the man's room 319 Washington Post
332 Wall Street Journal
number?
(A) 307
(B) 311
(C) 319
(0) 332
67. What will the man most likely do next?

(A) Read a newspaper
(B) Go to sleep
(C) Take a walk
(0) Have dinner
68. What is the man's problem? ONLINE BOOKING FORM

(A) A meeting has been canceled. MEDIA SUITE ~-..... Tuesday October 25
(B) A room is not available. ~
(C) A booking is incorrect. 09:00 - 10:00 Helga Roswell Technical Support
(0) Sales have been slow.
10:00 - 11:00 Helga Roswell Technical Support
69. Look at the graphic. Which department did 11:00 -12:00 Bill Cordon Finance
the man speak with?
12:00 - 13:00 Uam Drew Marketing
(A) Technical Support
(B) Marketing 12:00 - 13:00
(C) Finance 14:00 - 15:00 Jason Manley Planning
(0) Planning
15:00 - 16:00
70. What does the woman offer to do?
16:00 - 17:00 Bill Cordon Finance
(A) Notify her colleagues
(B) Cancel the arrangements 17:00 - 18:00
(C) Let people go

(0) Apply for a permit
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Part 4
17 Directions
You will hear ten short talks given by a single speaker. For each short talk, read the three questions and
the four answer choices that follow each question. Select the most appropriate answer: (A), (B), (C), or
(D). Then mark your answer on the Answer Sheet. You will hear each short talk only once.
71. Who is the audience for this announcement? 77. Who is the audience for this talk?
(A) Spectators at a sporting event (A) Executives at Ablewight Industries
(B) People in a movie theater (B) Market research analysts
(C) Shoppers in a mall (C) Workers at Candie Communications
(D) Listeners to a radio station (D) Customer service personnel
72. What will the weather be like on Thursday? 78. What is the purpose of this talk?
(A) Mostly warm and sunny (A) To report trading results
(B) Partly sunny with some rain (B) To win a new contract
(C) Very cloudy and wet (C) To gather information
(D) Cold and windy (D) To explain market data
73. Which day will have the most rainfall? 79. Who most likely is the speaker?
(A) Wednesday (A) A manager in a large factory
(B) Thursday (B) A government researcher
(C) Friday (C) A university lecturer in business
(D) Saturday (D) A market research specialist
74. Where can this announcement be heard? 80. Who is this advertisement directed at?
(A) In a bus station (A) Leading business experts
(B) In an airport (B) Local magazine retailers
(C) In a train station (C) Anyone interested in business
(D) In a ferry terminal (D) Employees of international companies
75. What is the purpose of the announcement? 81. How often is Business International published?
(A) To apologize for a delay (A) Once a week
(B) To ask passengers to leave (B) Twice a month
(C) To announce a change of departure time (C) Every month
(D) To tell a passenger to hurry up (D) Four times a year
76. What can be inferred from this announcement? 82. What does the speaker mean when he says,
(A) It requires an urgent response. "Don't be left behind"?
(B) Few passengers are listening. (A) Listeners should stay together.
(C) The service may be canceled. (B) Everyone is preparing to leave.
(D) Many passengers are late. (C) Act now or be at a disadvantage.
(D) It is easy to lose your way.

83. What is this speech mainly about? 89. Who is the intended audience for this talk?
(A) The resignation of an employee (A) Restaurant staff
(B) The need to expand the business (B) Factory supervisors
(C) New vacancies within the company (C) Emergency service workers
(0) Future corporate events (0) Kitchen equipment suppliers
84. Who is the audience for this talk? 90. Who has made a complaint?
(A) Conference delegates (A) A former employee
(B) Managers at Waterford Hotel (B) A recent customer
(C) Corporate event organizers (C) A member of staff
(0) Employees at Marston Convention Center (0) A health inspector
85. What should people interested in the position 91. How long do they have to complete the task?
do? (A) Three hours
(A) E-mail the speaker (B) Most of the morning
(B) Speak to the Facilities Services Manager (C) Until midday
(C) Get in touch with Emma Wilkins (0) One week
(0) Contact Human Resources
92. What is being announced?
86. Why would a caller hear this message? (A) A recent earthquake
(A) Nobody is available to answer the call. (B) The closure of a company
(B) The extension number is incorrect. (C) The appointment of a new executive
(C) The wrong number has been dialed. (0) An increase in job losses
(0) The company has now closed.
93. Who is Steve Chadley?
87. How long will the caller most likely have to (A) A radio news presenter
wait? (B) A business news reporter
(A) Less than one minute (C) The boss of a local company
(B) A couple of minutes (0) A local factory worker
(C) Around five minutes 94. What reason is given for the failure of Brinks
(0) Over ten minutes
Machinery?
88. What type of company is Far Out Enterprises? (A) Outdated equipment
(A) A web design company (B) Foreign competition
(B) An electricity supplier (C) Poor-quality products
(C) A travel agency (0) Management errors
(0) A telecommunications company
ICI.I.i@'I"I:I¥I~I*:t.:k@:

95. Who most likely are the listeners? Speaker Tille of lecture
(A) A group of tourists
Jacob Marden The Old County Steelworks
(8) College students
(C) New employees Rose Gallagher Public Art - Enjoyment for All
(D) Members of the public Sandra Dawson At Your Service - My Time as Mayor
96. What can be inferred about the group? Kevin Young Seasonal Color in the Memorial Park
(A) It meets four times a month.
(8) It specializes in historical subjects.
(C) It does not have enough members.
(D) It organizes talks on topics of local interest.
97. Look at the graphic. Who will be the speaker at

the next meeting?
(A) Jacob Marden
(8) Rose Gallagher
(C) Sandra Dawson
(D) Kevin Young
98. Where does this announcement take place? Guided Tours

(A) At a department store
with one of our qualified guides
(8) At an art museum
(C) At a train station Tours begin:
(D) At a shopping mall 9:30 A.M.
99. How long will the tour last? 11 :15 A.M.

(A) 20 minutes
2:15 A.M.
(8) 30 minutes
(C) 45 minutes 4:15 A.M.
(D) 60 minutes
100. Look at the graphic. What time does the

speaker give the announcement?
(A) 9:30 A.M.
(8) 2:15 A.M.
(C) 4:00 P.M.
(D) 4:15 P.M.
This is the end of the Listening Comprehension Test.

READING
Guide to the Reading Test

The second section of the TOEIC~ test is the Reading Test. In this section, the test focuses on how
well you read and understand written English. There are three parts in this section.
Part 5: Incomplete Sentences 30 questions

Part 6: Text Completion 16 questions
Part 7: Reading Comprehension 54 questions
You will have 75 minutes to complete this section of the TOEIC test.
Directions are given for each part. You need to mark your answers on the separate Answer Sheet
provided. Part 5 focuses on grammar and vocabulary. You need to choose the correct word or phrase
to complete each sentence. Part 6 focuses on grammar and vocabulary in a similar way, but here
you complete short tex1s.You also need to identify one missing sentence. Part 7 focuses mainly on
reading comprehension. In this part, there are up to ten single passages, two double passages,
and three triple passages.
Guide to this section of Pass the TOEle Test

The Reading section of Pass the TOEle Test covers Parts 5, 6, and 7 of the TOEIC test. First, you
study important Grammar and Vocabulary. This is because Part 5 and Part 6 share the same grammar
and vocabulary testing points. Focusing on this language first allows for more complete preparation,
and more authentic practice. Part 5 and Part 6 each begin with a Try It Out preview test, which shows
you exactly what to expect. This will also help you identify your strengths and weaknesses. In Steps
to Success you practice special strategies for taking each part of the test, before Strategy Review and
Tips summarizes key guidance and gives useful advice. Finally, you put every1hing into practice in a
full-length Review Test. You then continue to Part 7, which is presented as an individual section.
158 READING
GRAMMAR
In this section you will practice the grammar you need to improve your score on Part 5 and Part 6 of the
TOEIC~ test.
Word Choice ~ checking your knowledge of words that are

often confused (some/any, etc.)
Auxiliary Verbs ~ choosing the correct auxiliary verb (will/have/

may, etc.)
Comparatives and ~ using the comparative (quicker, more

Superlatives convenient, etc.) and superlative (the cheapest,
the most interesting, etc.)
Subject-Verb Agreement making sure the subject and the verb of a

sentence match (A team of experts is working on
the problem.)
Pronouns ~ practicing the use of different pronouns

(She asked me to work overtime on my own.)
Verb Forms and Tenses ~ using the correct form of the verb and the
correct tense (We are having a meeting at 4:00 P.M.)
Gerunds and Infinitives ~ using the gerund (-ing form) and the infinitive
(with and without to)
As you work through this Grammar section, try to identify your strengths and weaknesses. Notice what
problems you have, and focus on the areas you need to improve.
GRAMMAR 159
Word Choice
Study these examples of grammar that can often be confused.
There are many things we need to do. Used with countable nouns (problems, people, etc.).
I
There are few women in senior management.
I do not have much work at the moment. Used with uncountable nouns (time, money, etc.).
We have little control over the project.
Here are some tickets for tonight's movie. Used in positive statements and questions.
Can I have some help, please?
I do not have any luggage. Used in negative statements and questions.

Are there any letters for me?
This is so easy. it will not take long. Used before an adjective (so heavy, so cheap).
It is such an easy task it will not take long. Used before an adjective + noun (such a good idea).
Do not work too hard. more than is necessary

Are there enough chairs? sufficient
We do not have enough money. less than is necessary
There is no ink in this printer. Used before nouns (no work, no food).
The printer is out of ink. There is none left. Used without a noun, meaning "not any" or "not one."
I called two hotels. They are both full. Used with a noun to relate two things.
Neither hotel has any vacancies.
I cannot stay at either hotel.
That is the best meal I have ever had. Used in positive statements and questions.
Have you ever gone abroad on business?
I have never had a long vacation. Used in negative statements.
Most workers have lunch in the cafeteria. the majority of

Of all my hobbies, I like reading the most. Used in superlatives.
Almost all the employees have a pension. very nearly
160 READING
Word Choice
Choose the most appropriate answer: (A), (B), (C), or (0), to complete each sentence.
1. When I got home I was tired that I 6. Did you take photographs when
fell asleep immediately. you were on vacation?
(A) such (A) almost
(B) such a (B) much
(C) so (C) many
(D) too (D) most
2. Susan looked for a place to park her car, but 7. .....manufacturing companies are
there were spaces left. having difficulty at the moment.
(A) none (A) The most
(B) no (B) Most
(C) not (C) Much
(D) nothing (D) Almost
3. Would you like assistance with your 8. James and Bill started working
bags? here after high school.
(A) some (A) both
(B) ever (B) either
(C) little (C) neither
(D) much (D) ever
4. There are not .' people to do all this 9. We sent several e-mails, but we got
work. a reply.
(A) no (A) no
(B) enough (B) never
(C) much (C) almost
(D) too (D) either
5. Very time is available to resolve this 10. We do not have time to waste.
problem. (A) no
(A) short (B) few
(B) few (C) little
(C) less (D) any
(D) little
1.@ @ @ @ 4. @ @ @ @ 7. @ @ @ @ 10. @ @ @ @
2.@ @ @ @ 5. @ @ @ @ 8. @ @ @ @
3.@ @ @ @ 6. @ @ @ @ 9. @ @ @ @ Score ../10
GRAMMAR 161
Auxiliary Verbs
Study these examples of modal auxiliary verbs.
I can/could work overtime if you want. making an offer
May/Can I come in? asking for permission
Phil can speak Japanese, but he cannot write it. present ability/inability
My previous secretary could type quickly, but she could not past ability/inability
use spreadsheets.
Will/Can/Could you help me with this report, please? making a request
You have not eaten all day? You must be hungry. deduction
That is Susan's car. She must have arrived already. deduction in the past
Mr. Hershaw may/might/could know the answer. possibility

I might have left my keys in the car. possibility in the past
They are charging $300 an hour. That cannot be right. certainty

Julie was away last week so she could not have heard the news. certainty in the past
You' can use this office, but you cannot smoke in here. permission
I must finish this work today. obligation

You must not park in front of the fire escape.
You should go home if you are not feeling well. advice
You should not have worked so late last night. advice in the past
Employees should always arrive on time. responsibility
You should not have any trouble finding us. We are next to the station. expectation
My tooth really hurts. I will have to go to the dentist. necessary

You do not have to come in to work tomorrow. not necessary
162 READING
MI Auxiliary Verbs
Choose the most appropriate answer: (A), (B), (C), or (D), to complete each sentence .
1. Visitors .........
sit in Row G because those 6. Donald .......................
called as there are no
seats are reserved. messages on my answer phone.
(A) could not (A) must be
(B) cannot (B) could not have
(C) do not have to (C) had to
(D) might not (D) should not
2. This project is very important, so we ............. 7. If you get some professional advice you
try our best to make it a success. ...................
be able to save the company.
(A) can (A) must have
(B) must have (B) have to
(C) may (C) can
(D) have to (D) might
3. Excuse me ... ...................

you open the door for 8. Meeting Room C is the only room that
me, please? ......................
hold sixty people.
(A) Could (A) should
(B) Must (B) can
(C) May (C) must
(D) Should (D) has to
4. You .......................
checked the details more 9. We. ...try to get to this afternoon's
thoroughly before you signed the meeting early as we need to set up the
agreement. projector.
(A) must have (A) must
(B) had to have (B) would
(C) may have (C) cannot
(D) should have (D) need
5. In my last job I ......have to wear a suit. 10. The store had so many computers I ..
(A) must not not decide which one to buy.
(B) should not (A) would
(C) did not (B) could
(D) could not (C) should
(D) might
1.@ @.@ @ 4. @ @ @ @ 7. @ @ @ @ 10. @ @ @ @

2.@ @ @ @ 5. @ @ @ @ 8. @ @ @ @
3.@ @ @ @ 6. @ @ @ @ 9. @ @ @ @ Score .... j10
GRAMMAR 163
Comparatives and Superlatives
Study these examples of the comparative and superlative form.
Adjectives with one syllable

Liz works harder than anyone else in the office. old / older (than) / the oldest
She is the hardest worker we have. big / bigger (than) / the biggest
long / longer (than) / the longest
Adjectives ending in .y
I was happier when I worked as a teacher. easy / easier (than) / the easiest
Teaching was the happiest time of my life. lucky / luckier (than) / the luckiest
angry / angrier (than) / the angriest
Most adjectives with two or more syllables

Mumbai is more crowded than Tokyo. painful/more painful (than) / the most painful
It is the most crowded city in the world. famous / more famous (than) / the most famous
expensive / more expensive (than) / the most
expensive
Irregular adjectives
The sales figures are better than I expected. good / better / best
They are the best figures we have had all year. bad / worse / worst
That trip was less expensive than I thought. more ... than /Iess ... than
That is the least expensive trip I have ever taken. the most / the least
Angela earns as much as me. (just) as ... as

Her salary is the same as mine. the same as
164 READING
MI J:IE ]j Comparatives and Superlatives
1. This crisis is .... ...the company has ever 6. My office looks onto the street so it is not
faced. . yours.
(A) so serious that (A) quiet than
(B) the most serious (B) more quiet
(C) most serious (C) as quiet as
(0) more serious than (0) the quietest
2. That hotel room was not the one I 7. If you feel tomorrow than you do
had last time. today, you should take the day off.
(A) as comfortable than (A) as worse
(B) as comfortable as (B) bad
(C) more comfortable (C) worst
(0) most comfortable (0) worse
3. The new director seems to be than 8. We should choose whichever option is

his predecessor. .....................
difficult.
(A) more interested (A) the least
(B) as interested (B) the less than
(C) most interested (C) as less than
(0) the most interested (0) as little
4. I prefer to bring sandwiches to work 9. The new copy machine is just the
because it is eating out. old one.
(A) less expensive (A) unreliable than
(B) the least expensive (B) as unreliable as
(C) less expensive than (C) more unreliable than
(0) as expensive (0) unreliable as
5. The new building is than the one we 10. I wish I lived to work.
were in before. (A) more near
(A) more mod81'r1 (B) nearer than
(B) modern (C) as near as
(C) as modern (0) nearer
(0) the most modern
1.@ @ @ @ 4. @ @ @ @ 7. @ @ @ @ 10. @ @ @ @
2.@ @ @ @ 5. @ @ @ @ 8. @ @ @ @
3.@ @ @ @ 6. @ @ @ @ 9. @ @ @ @ Score/10
GRAMMAR 165
Subject-Verb Agreement
Study these examples of subject-verb agreement.
The Director has an office on the top floor. A singular subject takes a singular verb form.
All employees have health insurance. A plural subject takes a plural verb form.
The manager, who is very well liked, is retiring. The subject and verb must always agree,
Many of the projects I started last year are even when separated.
now completed.
Two miles is the most I can run without stopping. Distance, time, price, and weight are
Forty minutes is enough time to get to all singular subjects.
the station.
Twenty dollars is the ticket price per person.
Sixty pounds is more than I can lift.
Everyone is very excited about the expansion. Every, everyone, nobody, each, one of, etc.,
Each of these problems has a solution. are all singular subjects.
A number of issues were raised at the meeting. A group of, a number of, a couple of, a lot of, etc.,
A group of scientists have made an are usually used with plural verbs.
important discovery.
The number of complaints has increased. The group of, the number of, the team of, etc.,
The use of cell phones is prohibited. (i.e., with the definite article) are usually used with
singular verbs.
The United States is a major investor in The names of countries, subjects, newspapers,
the region. books, films, etc., are all singular subjects.
Math is not my strong point.
The New York Times reports record growth
in imports.
News of the merger was well received. Some collective nouns use only singular verbs.
How much money is in our savings account?
All the people I work with are very helpful. Some collective nouns use only plural verbs.
The police were investigating the company
for fraud.
The committee is going to meet next month. In American English, the following collective nouns
The audience was enjoying the presentation. are usually treated as singular: committee, audience,
class, company, crowd, family, government, school.
166 READING
Subject-Verb Agreement
Choose the most appropriate answer: (A). (B), (C), or (D), to complete each sentence.
1. Bates Bicycles been here for over 6. A number of engineers trying to fix
thirty years. the problem.
(A) has (A) am
(B) have (B) be
(C) are (C) is
(D) was (D) are
2. The team of scientists from Geneva . 7. The best place to go for a short vacation
arriving tonight. .. Singapore.
(A) are (A) be
(B) is (B) has
(C) will (C) is
(D) be (D) are
3. One of the senior managers 8. Do you think that two hours .

dismissed for misconduct last week. enough to complete all this work?
(A) were (A) are
(B) has (B) is
(C) is (C) have
(D) was (D) be
4. My favorite kind of program to watch on 9. Nobody expecting the sales figures

television sports. to be so high.
(A) are (A) were
(B) be (B) was
(C) is (C) had
(D) has (D) could
5. Over $30,000 taken during the 10. We are pleased to announce that our latest
robbery. restaurant, The Three Chefs, to
(A) has open next month.
(B) had (A) is
(C) was (B) are
(D) were (C) will
(D) have
1.(£) @ @ @ 4. (£) @ @ @ 7. (£) @ @ @ 10. (£) @ @ @

2.(£) @ @ @ 5. (£) @ @ @ 8. (£) @ @ @
3.(£) @ @ @ 6. (£) @ @ @ 9. (£) @ @ @ Score ... /10
GRAMMAR 167
Pronouns
Study these examples of the correct use of pronouns.
Subject pronouns
I was an account manager at 8MI Industries for I, you, he, she, it, we, they
three years.
Mr. Saito always has coffee when he gets
to work.
Many employees were upset because they
did not get a bonus.
Object pronouns
Please give me a call first thing tomorrow me, you, him, her, it, us, them
morning.
I will give her the message soon.
The visitors were disappointed nobody greeted
them at reception.
Possessive pronouns
I believe this pen is yours. mine, yours, his, hers, its, ours, theirs
The decision to cancel the order was not ours.
I met Mike and Tim. Aren't you a friend of theirs?
Possessive adjectives
Max called and left a message on my my, your, his, her, its, our, their
voicemail. (often tested in the TOEIC test alongside
possessive pronouns)
Where is Diane? I think this is her coat. Remember, possessive adjectives modify the
Please visit our showroom for a demonstration. noun (It is my coat). Possessive pronouns replace
the noun (It's mine).
Reflexive pronouns
I think I will do the marketing report myself. myself, yourself, himself, herself, itself,
Please help yourselves to more tea and coffee. ourselves, yourselves, themselves
We usually do our tax return ourselves.
168 READING
INI IES Pronouns
Choose the most appropriate answer: (A), (B), (C), or (0), to complete each sentence .
1. Everything I know about computers I taught 6. We will send .....................

an application form
shortly.
(A) I (A) you
(B) me (B) your
(C) mine (C) yours
(0) myself (0) yourself
2. That coffee mug is not ................•

so please 7. Nobody asked .......................
for identification at
do not use it. the security gate.
(A) you (A) ourselves
(B) your (B) us
(C) yours (C) we
(0) yourself (0) our
3. I would like to welcome you all to 8. Ms. Howe decided to tell .........
boss she
new headquarters. wanted to leave the company.
(A) our (A) she
(B) ours (B) herself
(C) us (C) hers
(0) we (0) her
4. Please take good care of Mr. Lee because 9. Be careful moving that desk, Paul, or you
....................... is our best customer. might hurt ......
(A) he (A) your
(B) him (B) yours
(C) his (C) yourself
(0) himself (0) you
5. Passengers are advised to check .. 10. This company rewards .....................

employees
route before traveling. for good performance.
(A) they (A) them
(B) them (B) its
(C) their (C) theirs
(0) theirs (0) itself
1.(£) @ @ @ 4. (£) @ @ @ 7. (£) @ @ @ 10. (£) @ @ @

2.(£) @ @ @ 5.(£)@@@ 8.(£)@@@
3.(£) @ @ @ 6. (£) @ @ @ 9. (£) @ @ @ Score ... j10
GRAMMAR 169
Verb Forms and Tenses
Study these examples of different tenses and their forms.
Present simple
We always have a staff meeting every Friday Used for routines, habits, planned events,
at 4:00 P.M. and things that are always true.
What time do you usually get home from work? Look for adverbs of frequency (always, usually, etc.)
The train does not leave until five o'clock. and time markers (evety day, once a week, etc.).
Michael speaks Spanish and Italian.
Present continuous
Susan is having lunch at the moment. Used for things that are happening right now or
Why are you advertising for new staff? around now, or future planned events.
I am not attending the conference next week, Look for adverbs and time markers (at the moment,
because it is canceled. right now, still, etc.).
Remember, stative verbs (e.g. know, believe,
see, hear) and verbs of emotion (like, want,
prefer, etc.) do not use the continuous form.
Present perfect
Andrew has worked for that company for Used for things that have started but not finished,
ten years. general experience, or things that happened
We have not exported to the European very recently.
Union before. Look for time markers (already, yet, just, etc.).
The mayor has just resigned. Remember, for = a period of time (for three years),
since = a point of time (since 2011).
Past simple
We delivered the parts to the customer last week. Used for things that finished in the past.
Did you stay in the Grand Hotel? Look for time markers (last, ago, etc.).
I did not go to the party because I felt sick. Remember, some verbs have irregular past
forms (go-went, know-knew, etc.).
Past continuous
They were talking about the new design Used for things that were in progress in the past,
for hours. or that were interrupted in the past.
Wasn't anyone waiting for you when
you arrived?
Sam was typing a report when his computer
crashed.
Past perfect
When we arrived, the meeting had Used for things that happened before another
already started. action in the past.
Although I had not given a presentation before,
I did not feel nervous.
Future forms
Are you going to take a vacation this year? Use going to for intentions or for plans made earlier.
I'll help you with that bag. Use will/will not for decisions made at the time of
speaking.
Look for time markers (next, tomorrow, etc.).
170 READING
MINI TEST Verb Forms and Tenses
Choose the most appropriate answer: (A), (B), (C), or (D), to complete each sentence.
1. We coffee when the new Vice 6. What you arguing about with Peter
President came into the office. just now?
(A) have (A) have
(B) were having (B) did
(C) will have (C) were
(D) have had (D) are
2. What time is Mrs. Ono ..... ? 7. Brendan .......................

work until late last night.
(A) will come (A) did not finish
(B) going come (B) had not finished
(C) come (C) has not finished
(D) coming (D) will not finish
3. Sorry, James is not here. I think he .. 8. I .......................

that the new rescue plan will work.
ten minutes ago. (A) am doubting
(A) left (B) will doubt
(B) had left (C) doubt
(C) was leaving (D) was doubting
(D) has left
9. It was the first time the creative team
4. Mr. Denny called to say the package you .......................
since January. so there was a lotto
sent .......................
arrived yet. discuss.
(A) was not (A) meets
(B) did not (B) is meeting
(C) has not (C) had met
(D) is not (D) will meet
5. Where .......................
next month's sales meeting 10. It is definitely true that we...... ...a period
going to take place? of great uncertainty at the moment.
(A) will (A) experience
(B) is (B) are going to experience
(C) has (C) have experienced
(D) did (D) are experiencing
1.(£) @ @ @ 4.(£) @ @ @ 7.(£) @ @ @ 10. (£) @ @ @

2.(£) @ @ @ 5. (£) @ @ @ 8. (£) @ @ @
3.(£) @ @ @ 6. (£) @ @ @ 9. (£) @ @ @ Score 110
GRAMMAR 171
Gerunds and Infinitives
Study these examples of gerunds and infinitives.
Gerund
Smoking is not permitted in this office. as the subject of a sentence
Experts agree that swimming relieves stress. as the object of a sentence
I recommend buying this stock as soon after certain verbs (e.g. admit, adore, appreciate,
as possible. avoid, delay, deny, dislike, enjoy, feel,
finish, imagine, involve, justify, keep (on), mention,
mind, miss, postpone, practice, quit, recommend,
risk, suggest, waste)
Kim never travels by plane because he is after certain adjectives + prepositions
afraid of flying. (e.g., interested in, good/bad at, angry about, etc.)
Infinitive
Why did you choose to cancel the order? after certain verbs (e.g. agree, arrange, attempt,
choose, dare, decide, expect, help, hope, intend,
learn, manage, need, offer, plan, pretend, promise,
refuse, seem, want)
Unfortunately. it is not possible to change the after certain adjectives (e.g. difficult, easy, happy,
date of your next appointment. pleased, possible)
The security guard wouldn't allow us to enter after certain verbs that take an object with to
the building without a ticket. (e.g. advise, aI/ow, beg, expect, forbid, help, tel/,
want, warn)
I have called this meeting to discuss our to express a purpose
training program.
Please let me show you to your room. after certain verbs that take an object without to
(e.g., let, make)
George and Kylie do not like to work on Some verbs take either the gerund or the infinitive
wee <ends. with no significant difference in meaning (e.g. begin,
I like working on weekends. continue, hate, like, love, prefer, start).
Janet remembered to send the invoice. Some verbs take either the gerund or the infinitive
(The action happened after she but the meanings are different (e.g., forget, regret,
remembered.) remember, stop, try).
Janet remembered sending the invoice.
(The action happened before she
remembered.)
172 READING
MINI IES..J:I Gerunds and Infinitives
Choose the most appropriate answer: (A), (8), (C), or (0), to complete each sentence.
1. All employees are forbidden.... . jeans at 6. 00 you agree that sales is the key
work. to success?
(A) wear (A) increase
(8) wearing (8) increasing
(C) to wear (C) to increase
(0) wore (0) increasingly
2. 00 you mind while I get the 7. The new president is very good at
manager? the staff.
(A) waiting (A) motivating
(8) wait (8) motivate
(C) to wait (C) motivates
(0) you wait (0) motivation
3. We must stop money on ineffective B. I have never regretted my own
advertising. company.
(A) waste (A) to start
(8) to waste (8) having started
(C) wasting (C) starting
(0) wasted (0) I had started
4.. personal calls at work is allowed 9. The shift supervisor made us
during breaks. harder, but we earned more.
(A) To make (A) working
(8) Making (8) work
(C) They make (C) to work
(0) Made (0) worked
5. Rita suggested out for a meal after 10. How can we justify so much money
work on Friday. on travel?
(A) go (A) to spend
(8) will go (8) spending
(C) to go (C) they spend
(0) going (0) spend
1.0@@@ 4. 0 @ @ @ 7. 0 @ @ @ 10.0 @ @ @
2.0 @ @ @ 5. 0 @ @ @ B. 0 @ @ @
3.0 @ @ @ 6. 0 @ @ @ 9. 0 @ @ @ Score ./10
GRAMMAR 173
Common Grammar "Traps" in the TOEIC@Test
Here are some of the most common grammar "traps" that are used in the TOEIC test.
Are you f'lfeleffi~ to go by bus or take a taxi? Stative verbs cannot be used in the continuous form.
Do you prefer to go by bus or take a taxi?
We do not have flt) time to watch TV. Avoid double negatives.

We do not have any time to watch TV.
They asked me to wait by themselves. Make sure pronouns agree.

They asked me to wait by myself.
Our Europe sales have fallen this year. Adjectives modify nouns.
Our European sales have fallen this year.
I did not work eflough hard to pass the exam. Be careful of word order.
I did not work hard enough to pass the exam.
She asked me how long hatH worked Indirect questions do not use inversion.
for DNG Corp.
She asked me how long I had worked for
DNG Corp.
The accident "as happefled while workers Intransitive verbs cannot be used in the passive form.
were leaving the factory.
The accident happened while workers
were leaving the factory.
Everyone was very 00fift9 by the long Be careful of participles that end in -ed and -ing.
presentation.
Everyone was very bored by the long
presentation.
The report wfte Daniel sent was very thorough. Check the use of relative pronouns (who, which,
The report which Daniel sent was very thorough. that, etc.).
Brigit works hard, so she fle\Ief leaves work late. Make sure adverbs are used correctly.
Brigit works hard, so she often leaves work late.
I will call you when the client wHI-tlfrive. The present simple tense can be used tor future time
I will call you when the client arrives. after when, while, after. before, as soon as, until.
174 READING
VOCABULARY
In this section you will practice the vocabulary you need to improve your score on Part 5 and Part 6 of
the TOEIC@test.
Word Forms ~ identifying parts of speech (nouns, verbs,

adjectives, adverbs)
Words with Similar ~ choosing from words that have similar

Meanings meanings (option/choice/aIternative, etc.)
Word Choice ~ choosing the correct word for the context
Prepositions ~ practicing prepositions of time and place (on

Monday, for a week, at home, etc.)
Words that Look Alike ~ choosing from words that look similar
Conjunctions ~ using words that join sentences together (both,

although, so, etc.)
Phrasal Verbs ~ checking the meaning of common two-part

phrasal verbs (break down, callfor, etc.)
As you work through this Vocabulary section, try to identify your strengths and weaknesses. Notice what
problems you have, and focus on the areas you need to improve.
VOCABULARY 175
Word Forms
Identifying parts of speech is an important skill in the TOEIC test. You need to show you can choose
correctly between verbs, nouns, adjectives, and adverbs. Study these examples of different parts of
speech.
Verbs
We will need to widen our search for suitable Used for actions, feelings, and events. Common
suppliers. endings include -en, -ize, -ify, -er, -ale.
We intend to modernize our factories next year.
Do you think you could simplify this report
a little?
We hope sales will recover in the next quarter.
Did you incorporate all my recommendations?
Nouns
Thank you for your application. Used for people, objects, and places. Abstract nouns
The entrance is over there on the left. are especially common. Endings may include -lion,
This candidate has a lot of experience. -ance, -ale, -ence, -ian, -er, -isl, -hood, -ness, -ion.
I would like you to meet our technician and the
office manager.
Steven is a chief economist for JD Securities.
We moved to this neighborhood two years ago.
Do you need any assistance?
Their kindness made a good impression on me.
Adjectives
That lunch was wonderful. Used for describing nouns. Adjectives come before
You will find this is a very friendly and supportive nouns, but after the verb 10be. Common endings
place to work. include -lui, -Iy, -ive, -ous, -ing, -ie, -ical, -less, -able,
She is a very famous speaker. -ish, -ible, -al.
Thank you for such an interesting presentation.
Expanding into Asia is a strategic decision.
The most economical solution is to close
the factory.
It was careless to leave the door unlocked.
My office is comfortable, but it is not very stylish.
Who is responsible for this delay?
A quick response to this emergency is critical.
Adverbs
They all worked quickly to finish the job on time. Used for describing verbs or adjectives.
Donald carefully packed the shipment Adverbs usually end in -Iy or -ally.
of glasses.
We all felt slightly disappointed that we did
not win the competition.
Thank you for working so hard. You have
done very well.
The new trainees listened enthusiastically to
the Chairman's welcome speech.
176 READING
Word Forms
1. I feel I must the risks involved in this 6. The only way to deal with this
dangerous experiment. problem is to tackle it head on.
(A) emphasis (A) effectiveness
(8) emphasize (8) effectively
(C) emphatically (C) effect
(0) emphatic (0) effective
2. Mr. Lange was promoted after he 7. Piease which option you prefer by
completed all the training. raising your hand.
(A) success (A) indicate
(8) succeeded (8) indicator
(C) successfully (C) indication
(0) successful (0) indicative
3. I am sorry to have to tell you that the .. 8. Since the beginning of the year, matters
will be delayed another week. have become worse.
(A) deliver (A) progress
(8) delivery (8) progressive
(C) deliverance (C) progression
(0) deliverable (0) progressively
4. There was a lot of as to who would 9. Nobody could the full impact of the
win the election. decision.
(A) speculate (A) comprehensive
(8) speculator (8) comprehend
(C) speculation (C) comprehensively
(0) speculating (0) comprehension
5. The XF210 is our most vehicle yet. 10. The talk on marketing was very ,
(A) rely but irrelevant to our needs.
(8) reliant (A) entertain
(C) reliable (8) entertainment
(0) reliability (C) entertaining
(0) entertainer
1.(£) @ @ @ 4. (£) @ @ @ 7. (£) @ @ @ 10. (£) @ @ @

2.(£) @ @ @ 5. (£) @ @ @ 8. (£) @ @ @
3.(£) @ @ @ 6. (£) @ @ @ 9. (£) @ @ @ Score ..... ./10
VOCABULARY 177
Words with Similar Meanings
Some questions test your knowledge of vocabulary by focusing on words that have the same or similar
meanings. Study these examples.
We had no option/choice/alternative but to Words that have the same meaning are called
close the company. synonyms. They can often be used interchangeably.
Of the many candidates for the position, However, the exact meaning and the structure of
Mr. Nielson is our first choice. the sentence may affect which words are possible.
We need to keep our options open before
making a decision.
Reducing wages was suggested as an
alternative to cutting jobs.
Can you see that blue file on the shelf Words with similar meanings are often used
over there? in different ways.
The inspector came to observe operations
in the factory.
Don't look now but the Chairman is walking
this way.
We are going to watch a new training video
this afternoon.
Common words with similar meanings

Here are some groups of common words you need to be familiar with. Go online to
www.pass-the-toeic-test.com to review the difference in their use and meaning.
achi eve/com plete/obtai n/reach clai m/demand/insist/order

ad mit/ag ree/g uarantee/req uest cl ient/consu mer/custom er/shopper
advantage/benefit/i m provement/profit close/conclude/end/fi nish
advise/i nd icate/pro pose/suggest close/handy/near /nearby
agenda/I ist/plan/sched ule clu b/crowd/g rou p/team
aid/assistance/backi ng/su pport com mute/jou rney /travel/trek
aisle/lane/line/row com pensate/refu nd/repay /retu rn
apolog ize/defend/excuse/j ustify construct/create/d iscover /invent
appo intment/conference/meeti nglreun ion decl ine/d rop/fall/red uce
bill/cash/coin/notes develop/expand/g row /i ncrease
boost/en hance/im prove/raise discount/offer /reduction/sale
borrow /Iease/lend/provid e earn/gain/make/win
buy/obtai n/pay /purchase em ploy /h ire/lease/rent
caller /g uest/tou rist/visitor em ployees/personnel/staff/workforce
carry/dress/put/wear fare/fee/fine/tax
charge/cost/pay /spend hear/listen/notice/pay attention
check/cou pan/receipt/ticket lose/loser/loss/lost
check/exami ne/i nspect/i nvestigate say/speak/talk/tell
178 READING
EST Words with Similar Meanings
Choose the most appropriate answer: (A), (8), (C), or (D), to complete each sentence.
1. We are not buying from Office Supplies, Inc. 6. Full-time staff .......................
as permanent
anymore as they .......................
too much for our employees will receive health insurance
stationery. after two years of service.
(A) pay (A) hired
(8) charge (8) leased
(C) spend (C) employed
(D) cost (D) rented
2. If we cannot ..... ......

our expenses, we might 7. The supervisor .......................
us to wear safety
have to layoff some staff. goggles when operating the equipment.
(A) drop (A) suggested
(8) decline (8) proposed
(C) fall (C) indicated
(D) reduce (D) advised
3. Mr. Chung is the kind of person who always a. Do not forget to get a .......................
as proof of
.......................
what he thinks. payment for everything you buy.
(A) talks (A) coupon
(8) speaks (8) receipt
(C) says (C) ticket
(D) tells (D) check
4. After twenty years, the factory finally 9. The captain led his .......................
to a great
last December. victory in the basketball tournament.
(A) finished (A) team
(8) closed (8) group
(C) ended (C) club
(D) concluded (D) crowd
5. The report suggested that food, clothing, 10. This government is working hard to
and other ..goods would become a successful economic strategy to fight the
more expensive. recession.
(A) client (A) grow
(8) customer (8) develop
(C) consumer (C) expand
(D) shopper (D) increase
1.@@@@ 4. @ @ @ @ 7. @ @ @ @ 10. @ @ @ @
2.@ @ @ @ 5.@@@@ a.@@@@
3.@ @ @ @ 6. @ @ @ @ 9. @ @ @ @ Score/10
VOCABULARY 179
Word Choice
Some questions test the range of your vocabulary. These questions focus on words that are the same
part of speech, but have different meanings.
Often, recognizing collocations can help you choose the correct word. Collocations are words that
go together.
Adjective + noun collocation

The chairman usually keeps light control on various factors/issues/ways/problems
all the senior staff. special attention/features/significance/needs
Mr. Callum has made a significant contribution spare tire/time/moment/parts/key
to our business.
Thank you for this wonderful opportunity to
speak to you all tonight.
The boss wants to see you for a brief chat in
his office.
Adverb + adjective collocation

It is highly unlikely that oil prices will fall highly effective/recommended/profitable
next year. extremely difficult/important/sorry
Our new products have all been extremely fully booked/trained/qualified
successful.
Are you fully recovered from your illness?
Verb + adverb collocation

We all need to try hard if we are to succeed. speak fluently/slowly/at length
Profits will increase significantly once the write clearly/concisely/legibly
new machinery is in operation. work diligently/tirelessly/hard
Verb + noun collocations

achieve success/your goals/an aim overcome difficulties/a problem
catch a cold/a cab pay attention/cash
do your best/harm/some work/an play a game/a part in/an important role
experiment/damage/a report/research provide help/trai ning/assistance/su pport/
earn money/a salary/wages evidence
gain control/i ndependence/weig ht send a package/an attachment/an e-mail
get a promotion/a raise spend money/time
give advice/someone a hand take a vacation/advantage of/a risk/
go to a meeting/abroad/on vacation interest in/action/a break/the train/
have an accident/fun/a problem/a party/ responsibility
difficulty/a chat/a discussion win a prize/an award/an election/a match/
hold a meeting/a ceremony a game
keep a secret/trying/an appointment/a record work from home/overtime/full-time/for a big
make arrangements/progress/a profit/a company/at a computer
mistake/an effort/a decision/an excuse
180 READING
1. All of our staff are qualified and 6. The decision was finally late last
experienced. nigh\.
(A) fully (A) ended
(8) extremely (8) made
(C) greatly (C) predicted
(D) absolutely (D) caused
2. We would like to thank you for playing an 7. The marketing department wants to have
important in rescuing the company a about the company's European
from disaster. operations.
(A) role (A) selection
(8) point (8) delivery
(C) need (C) discussion
(D) decision (D) condition
3. The closing ceremony will be in the 8. Do you know the best place to order some
stadium at 4:00 P.M. spare for the delivery truck?
(A) granted (A) types
(8) raised (8) parts
(C) taken (C) fuel
(D) held (D) amounts
4. The attorney's salary has increased . 9. Due to factors beyond our control,
since he took control of the firm. no food will be served in the cafeteria
(A) closely today.
(8) truly (A) frequent
(C) significantly (8) ranged
(D) definitely (C) various
(D) repeated
5. Do you mind if I give you some useful
..... ? 10. We would be very grateful for any .
(A) purpose you can provide.
(8) hope (A) appreciation
(C) thanks (8) way
(D) advice (C) effort
(D) assistance
1.@ @ @ @ 4. @ @ @ @ 7. @ @ @ @ 10. @ @ @ @
2.@ @ @ @ 5. @ @ @ @ 8. @ @ @ @
3.@ @ @ @ 6. @ @ @ @ 9. @ @ @ @ ScoreJl0
VOCABULARY 181
Prepositions - Time and Place
Prepositions of time and place are common in the TOEIC test. Understanding how they are used is
important. Study these examples.
Prepositions of lime
We will meet at 10:00 A.M. in the Study Center. at + time of day (at noon, at 12:30, at night)
I will see you on Monday. on + day/date/occasion
The conference starts on March 3rd.
You cannot go to work on your birthday!
The merger will take place in April of next year. in + week/month/year/season
See you in twenty minutes. in within a certain time (in the morning, in the
afternoon, in the evening)
Do you think you will finish this by Friday? by any time up to a certain point (by the weekend,
by 4:00 P.M.)
I will not be able to get away until eight. until up to but not after a certain point
Stacy will be away for a week. for a period of time (for an hour. for three days, for
two months)
I fell asleep during the presentation. during within a period of time (during the summer.
during the 1990s)
He has not been home since last weekend. since a point of time (since 2011, since last year.
since 9:00 A.M.)
Your next shift is from three to seven. from ... to (from time to time)
Prepositions of place
Our offices are at 34 South Street. at + address
Let's meet at the Metropolitan Hotel. at + building/location
Sue is sick, so she is staying at home today. at home
They are waiting for you in the boardroom. in + room/building (inside)

Our headquarters is in Philadelphia. in + City/country/region (in Sydney, in Canada, in
Europe)
I put the report on your desk. on + a surface (on the table, on the first floor)
The printer is by the fax machine. by next to
We are traveling from New York 10 Boston by bus. from ... to place to place
182 READING
Prepositions - Time and Place
Choose the most appropriate answer: (A), (B), (C), or (D), to complete each sentence .
1. Mr. McGrath is waiting for you ....his 6. Hurry up! The bus leaves five
office. minutes.
(A) on (A) until
(B) in (B) before
(C) to (C) in
(D) by (D) during
2. The photocopier is fairly new, so it should 7. We keep all our records and tax returns
last many years to come. .. the basement.
(A) after (A) at
(B) in (B) on
(C) for (C) by
(D) until (D) in
3. The lecture on time management will be in 8. .. the conference, I managed to meet

Room 223 from 1:00 P.M 2:00 P.M. everyone I had wanted to see.
(A) at (A) During
(B) to (B) From
(C) since (C) On
(D) around (D) By
4. Please put my luggage the door, if 9. I am afraid we cannot close all the
you can. customers have left the store.
(A) in (A) when
(B) on (B) until
(C) to (C) for
(D) by (D) by
5. Some tourists got lost while they were 10. I have had nothing to eat.. ..... ... breakfast,
......................
the museum. so I feel very hungry .
(A) in (A) in
(B) to (B) on
(C) by (C) until
(D) on (D) since
1.(£) @ @ @ 4. (£) @ @ @ 7. (£) @ @ @ 10. (£) @ @ @

2.(£) @ @ @ 5. (£) @ @ @ 8. (£) @ @ @
3.(£) @ @ @ 6.(£) @ @ @ 9. (£) @ @ @ Scorej10
VOCABULARY 183
Words that Look Alike
Some questions test your ability to choose between words that look similar. Study these examples.
Same prefix Words can look alike if they share the same prefix.
mislead, misunderstand, misplace, mistake
Same suffix Words can look alike if they share the same suffix.
subscription, description, resignation, innovation
Same root Words can look alike if they share the same root.
vision, invisible, division, revision, supervise, visit
Similar spelling Some words may look alike because they are spelled in a similar way.
sale, scale, mail, trail
Adverbs Many adverbs look alike.

usually, evenly, strictly, fluently
Prefixes
The following prefixes mean "the opposite of" Other prefixes have different meanings
dis- disagree, dissatisfied, dislike anti- (against) anti-smoking, anti-war
in- inconvenient, inefficient, incorrect mis- (badly or wrongly) misunderstand, misspell
un- unhealthy, uncomfortable, unnecessary multi- (having many) multi-purpose, multi-cultural
im- (before m and p) impossible, impractical, impatient semi- (half or in part) semi-final, semi-circle
iI- (before I) illegal, illegible post- (after) post-war. postgraduate
ir- (before r) irregular. irrational co- (together) coworker
re- (again) retake, replay
Suffixes
Adjectives Verbs
-ful (full of) beautiful, helpful -en (to become) shorten, lengthen
-less (without) hopeless, careless -ize (to make) modernize, legalize
-able (able to) enjoyable, reasonable
Nouns
-ous (containing) dangerous, delicious
-er/-or/-ist (a person who) manager/actor/typist
-ive (having the quality of) offensive
-ion (state/condition) destruction
-ness (condition) kindness
184 READING
. Words that Look Alike
1. A government source said high .. 6. Everyone seemed happy with the new
was the cause of the current economic kitchen .......................
Martine, who complained
difficulties. there was not enough light.
(A) infection (A) expect
(8) intervention (8) extent
(C) inflation (C) excess
(0) indication (0) except
2. The company stock price is ••••••.••••t 7. Low .......................

among the workforce is partly
according to experts. responsible for the drop in productivity.
(A) overrated (A) moral
(8) overcome (8) mortgage
(C) overcharged (C) mortal
(0) overdeveloped (0) morale
3. Mr. Kim was disappointed with the builder's 8. Your employer should .......................
full details of
.....................
to continue working over the any pension plan you are entitled to take
weekend. part in.
(A) renovation (A) protect
(8) refusal (8) protest
(C) removal (C) provide
(0) renewal (0) propose
4. Would you like to ..........

towards Gina's 9. We have to .......................
permission from the
anniversary gift? landlord before we redecorate the building.
(A) contribute (A) retain
(8) contaminate (8) obtain
(C) convince (C) maintain
(0) converse (0) attain
5. Unfortunately, it is .......................
impossible to 10. Any complaints will be ...at next
repair your computer without losing some week's production meeting.
data. (A) misused
(A) commonly (8) improved
(8) practically (C) discussed
(C) recently (0) persuaded
(0) evenly
1.(£; @ @ @ 4. (£; @ @ @ 7. (£; @ @ @ 10. (£; @ @ @

2.(£; @ @ @ 5. (£; @ @ @ 8. (£; @ @ @
3.(£; @ @ @ 6. (£; @ @ @ 9. (£; @ @ @ Scorej10
VOCABULARY 185
Conjunctions
Conjunctions are words that connect parts of sentences. Study these examples to understand the
different kinds of conjunctions and their uses.
Showing addition
Can you and Harriet work late tonight? and
Both the Vice President and the CEO. will be both ... and
attending the talk.
We need someone who is not only well qualified not on/y ... but a/so (for emphasis)
but also available immediately.
Giving a choice
We can go to the theater by bus or take a cab. or
You can either sit here or by the window. either ... or
Excluding alternatives
They do not accept cash, nor do they take credit cards. nor
Unfortunately, neither Paul nor Jason knew how neither ... nor
to use the data projector.
Showing contrast
I would like to join you for lunch, but I need to but
finish this report.
Samuel enjoys his job, even though it is not even though
very well paid.
Profits were up, although they were still below although/though
last year's high.
In spite of the hot weather, sales of ice cream in spite of
fell last August.
They continued working despite feeling despite
very tired.
Giving reasons
Since it is sunny, let's walk to the store instead of driving. since
Mr. Watanabe has an interpreter because he cannot because/as
speak English.
We won the award because of our commitment because of
to customer service.
The flight was canceled due to heavy fog. due to
Showing results
You have worked here for two years, so you have so/therefore
earned an extra day's vacation. (in order) to
Stating a purpose
Send this mail now so that it arrives on time. so (that)
We studied hard in order to pass the exam. (in order) to
Showing a condition
I do not know whether they will place an order or not. whether ... or/if ... or
You will lose your job unless you start working harder. unless
Emphasizing urgency
Please give me a call as soon as you get this message. as soon as/immediately
186 READING
MINI TE Conjunctions
1. I cannot believe that neither the phone 6. Please do not touch the vase you
..............
the fax machine is working. want to buy it.
(A) and (A) unless
(B) not (B) neither
(C) nor (C) because of
(0) but (0) despite
2. I decided to accept the job it was not 7... we saw the fire, we all rushed
very interesting. outside.
(A) in spite of (A) However
(B) although (B) Because of
(C) whereas (C) As soon as
(0) unless (0) Not only
3. Mrs. Nielson asked me I had 8. We sat at the back we could not

completed the training successfully. see the screen clearly.
(A) whether (A) so
(B) either (B) so that
(C) neither (C) such that
(0) despite (0) also
4. Jackie chose a room on the top floor of the 9. Apparently, Stephanie and Gary are
hotel she could have a good view .. in favor of the merger.
(A) but (A) neither
(B) so (B) both
(C) due to (C) so that
(0) or (0) not only
5. I went to Seattle yesterday feeling ill. 10. Before you leave you have to not only lock
(A) in spite all the doors and windows turn on
(B) whereas the alarm system.
(C) however (A) also
(0) despite (B) and
(C) nor
(0) but also
1.0 @ @ @ 4.0 @ @ @ 7.0 @ @ @ 10.0 @ @ @

2.0 @ @ @ 5. 0 @ @ @ 8. 0 @ @ @
3.0 @ @ @ 6. 0 @ @ @ 9. 0 @ @ @ Score./10
VOCABULARY 187
Phrasal Verbs
A phrasal verb is a verb followed by a preposition or adverb that changes its meaning. Sometimes the
meaning is clear (e.g., Please take off your jacket). However, usually it is not possible to guess the
meaning. Study these examples of common two-part phrasal verbs.
A new photocopier should not break down. stop working
The board decided to call for the president's resignation. demand
Bad weather meant we had to call off the meeting. cancel
I have never come across a crisis like this before. encounter
We need to cut down waste and recycle more. reduce
Anne and Jason usually deal with all complaints. handle
Neil and Gary do not get along. have a good relationship
We have enough savings to get by until you find a new job. survive
It is a hard project, but we cannot give up now. stop
These problems will hold up production for months. delay
Do not stop yet. Please keep on working. continue
Mr. Chen will look into the issue immediately. investigate
Look out! Those files are about to fall off the desk. be careful
I will look through this report and call you back. read quickly
I
Do not put back that file yet. I need it. replace
We will have to put off the meeting until Friday. postpone
Did you run into James when you were in town? meet someone by chance
All the terms are clearly set out in the contract. explain
I
Please do n,at show up late again or you will be in trouble. arrive
Can I take up your offer of a ride to the station? accept
It was an oJportunity I could not turn down. refuse

1
I cannot work out what these directions mean. understand
188 READING
MI Phrasal Verbs
1. If you walking along this street, you 6. Did you manage to how to use the
will find the bank on the left. new fax machine?
(A) give out (A) pick out
(8) keep on (8) work out
(C) get on (C) hand out
(D) put off (D) get out
2. We need to .....this and find a solution 7. The flight was by bad weather at
as soon as possible. Denver airport.
(A) look up (A) called for
(8) look out (8) checked into
(C) look into (C) looked out
(D) look onto (D) held up
3. This is urgent, so we cannot making 8. There is a spill in aisle four. Can you
a decision. .......................
it, please?
(A) put off (A) come across
(8) take up (8) get by
(C) get out (C) deal with
(D) call for (D) look through
4. We need someone with good personal skills 9. After three months, I finally trying to
who can well with people. persuade Julie to join the company.
(A) go over (A) gave over
(8) get by (8) gave up
(C) get along (C) gave out
(D) give out (D) gave back
5. Please the money you took from the 10. I am afraid the bank has our
cash register. application for a loan.
(A) put back (A) given out
(8) look out (8) run into
(C) call off (C) turned down
(D) take over (D) got off
1.@ @ @ @ 4. @ @ @ @ 7. @ @ @ @ 10. @ @ @ @
2.@ @ @ @ 5. @ @ @ @ 8. @ @ @ @
3.@ @ @ @ 6. @ @ @ @ 9. @ @ @ @ Score ...)10
VOCABULARY 189
PART
5 INCOMPLETE SENTENCES
This part of the TOEIC~ test consists of 30 sentences. Each sentence contains a missing
word or phrase. Below each sentence are four answer choices. You must choose the
answer that best completes the sentence. The focus is on grammar and vocabulary.
You may find it useful to review the Grammar and Vocabulary sections before you start.
190 READING
TRY IT OUT
Directions
Read each sentence. You will notice that there is a word or phrase missing. Study the four answer
choices and select the one answer: (A), (B), (C), or (0), that best completes the sentence. Then mark
your answer.
EXAMPLE
Can you please send a more detailed ..... .....of how to install this software?
(A) argument
(B) explanation
(C) justification
(0) reason (£) • @ @
a
IThe correct answer is 'answer choice (B), "explanation." An explanation is statement ihat makes
i something clearer to understand. This is therefore the only answer with an appropriate meaning ..
: for the sentence. You should mark answer choice (B).
. ~- - - - - ------- -- -
1. We prefer to be very here, so you 4. As Carlo's cough became worse, the nurse
do not need to wear a suit in the office. became worried about his health.
(A) informal (A) increase
(B) independent (B) increased
(C) indecisive (C) increasingly
(0) insensitive (0) increasing
2. In your opinion, which of these alternatives is 5. If the traffic is not too bad, I should be there
................
option? ..............................
an hour.
(A) more cheap (A) until
(B) cheaper than (B) during
(C) as cheap (C) before
(0) the cheapest (0) in
3. Ten hours in an airplane a very 6. When is the annual salary review .
long time when you are sitting nex1to a small take place?
child. (A) will
(A) are (B) is
(B) is (C) going to
(C) has (0) shall
(0) be
1.(£)@@@ 3. (£) @ @ @ 5. (£) @ @ @

2.(£) @ @ @ 4. (£) @ @ @ 6. (£) @ @ @
PART 5 INCOMPLETE SENTENCES 191

7. Although he knew he was wrong, Kevin 12. Nobody wanted to the Vice
refused it. President that the stock pri~e had collapsed.
(A) admit (A) say
(B) to admit (B) tell
(C) admitting (C) speak
(O) admitted (0) talk
8. I had to pay a $20 for parking in a 13. Thank you for your offer of help, but
restricted zone. I do not need any right now.
(A) fine (A) kind
(B) fee (B) kindly
(C) fare (C) kindness
(0) tariff (0) kinds
9. This has been the most difficult . 14. Madison likes working at the bank
I have ever had to make. she gets along with her coworkers there.
(A) role (A) but
(B) task (B) because
(C) decision (C) due to
(0) work (0) whereas
10. Mail order customers are advised to check 15. In the three years I.. . here, I have never
..............................
purchases upon receipt. taken a single sick day.
(A) they (A) am working
(B) them (B) have worked
(C) their (C) had worked
(O) theirs (0) will work
11. My grandfather lived and worked . 16. .. .. Linda was tired, she did not have
Canada all his life. time to take a break.
(A) at (A) Because of
(B) on (B) Not only
(C) to (C) As soon as
(O) in (0) Even though
7.(£) @ @ @ 10. (£) @ @ @ 13. (£) @ @ @ 16. (£) @@ @

8.(£) @ @ @ 11. (£) @ @ @ 14. (£) @ @ @
9.(£) @ @ @ 12. (£) @ @ @ 15. (£) @ @ @ Score .............
./16
192 READING

PassTheTCTest Intro P2

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PART 3 STEPS TO SUCCESS

1. Why does the man feel anxious? Departures

I!imD Mark your answers.

PART3 SHORT CONVERSATIONS 101

1. Look at the graphic. ",=..,..-. - .,.,....

2. What are the speakers planning to do?

3. What does the man advise the woman to do?

miD Mark your answers.

Strategy Review Listening Test - Part 3

PART 3 SHORT CONVERSATIONS 103

13.0 @ @ @ 16. 0 @ @ @ 19.0 @ @ @ 22.0 @ @ @

PART 3 SHORT CONVERSATIONS 105

(B) A taxi driver Tea $1.50 $1.75

30. What does the man plan to do?

25.@ @ @ @ 28. @ @ @ @ 31. @ @ @ @

106 LISTENING COMPREHENSION

ExTRA PRACTICE ONLINE

~ People and Places

PART 3 SHORT CONVERSATIONS 107

PART 4 SHORT TALKS 109

85 EXAMPLE 1 - a typical short talk

1. What will the weather be like tomorrow?

2. Why does the speaker recommend wearing a jacket?

110 LISTENING COMPREHENSION

1. Why is Dr. Carlton unable to give his

2. Look at the graphic. At what time will the

(B) 11 :45 A.M.

(C) 2:00 P.M.

(D) 3:45 P.M.

3. What does the speaker ask listeners to do?

PART 4 SHORT TALKS 111

112 LISTENING COMPREHENSION

These are the exercises you will cover:

Listening for Main Ideas ~ listening to short talks for overall

Listening for Details ~Iistening to short talks for specific information;

Making Inferences ~ listening to short talks for information that is

PART 4 SHORT TALKS 113

TIPS f.u~t~riing- P~rt'4 Sh~rtThlkS -.-~ eIF~'

1. Who is the audience for this talk? ~ I . I'

The man says he has called a board meeting, I

2. What is the purpose of this talk?

3. Who most likely is the speaker? ~ says

114 LISTENING COMPREHENSION

1. Who is the speaker? 3. What is the speaker's position in the

2. What is the speaker's occupation?

Questions about the Topic

1. What is the main topic of this message? 3. What is being announced?

PART 4 SHORT TALKS 115

Questions about the Location ~ Essential Vocabulary p330

1. Where is the speaker? 3. Where can this talk be heard?

116 LISTENING COMPREHENSION

1. What is the purpose of this public announcement?

PART 4 SHORT TALKS 117

2. What is being announced? 8. What is the woman mostly talking about?

4. What is this report mainly about?

118 LISTENING COMPREHENSION

TIPS I 'Listening for Details - Part 4 Short Talks

95 EXAMPLE 1 - a typical short talk

The caller says the session will last from nine. .,

1. What problem does the speaker mention?

Mr. Johnson's requirements.

120 LISTENING COMPREHENSION

1. When were the payments made?

2. When will the trial probably take place?