EPT053091 Issue 2 Jan 2020 English Gx-Series Product Manual Linked

Domino Gx-Series
Product Manual
Gx150i
Gx350i
Gx-OEM
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(2) EPT053091 Issue 2 January 2020

DOMINO Gx-SERIES PRODUCT MANUAL
This product manual, Domino Part No. EPT053091, is for use in the operation and maintenance of
Domino Gx-Series printers.
This product manual is the official authority for the operation and maintenance of the Domino
Gx-Series range of printers. It is the “Original Instructions” for the purposes of the Machinery
Directive.
Users of this printer are warned that it is essential to read, understand and act according to the
information given in Part 1: Health and Safety. This part of the product manual also specifies a set
of symbols which are used elsewhere in the product manual to convey special warnings or
requirements. It is, therefore, essential that users are also familiar with these symbols and act
accordingly.
All rights reserved. No part of this publication may be reproduced, stored on a retrieval system, or
transmitted in any form, or by any means, electronic, mechanical, photocopying, recording or
otherwise, without the prior permission of Domino Printing Sciences plc.
Domino Printing Sciences plc. has a policy of continuous product improvement, the company
therefore reserves the right to modify the specification contained in this product manual without
notice.
© Domino Printing Sciences plc. 2020.
For sales, service and inks please contact:
www.buydomino.com
www.domino-printing.com
Domino UK Limited Domino North America

Trafalgar Way 1290 Lakeside Drive
Bar Hill Gurnee
Cambridge Illinois
CB23 8TU 60031
United Kingdom U.S.A.
Tel: +44 (0)1954 782551 Tel: 847 244 2501

Fax: +44 (0)1954 782874 Fax: 847 244 1421
EPT053091 Issue 2 January 2020 (3)

FCC Notice
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
Any changes or modifications not expressly approved by the manufacturer could void the user's
authority to operate the equipment.
European EMC Statement

This product may cause interference if used in residential areas. Such use must be avoided unless
the user takes special measures to reduce electromagnetic emissions to prevent interference to
the reception of radio and television broadcasts.
Software Licensing
This product contains open source software components that are subject to the terms and
conditions of the applicable open source licences. Those open source software components, the
open source licences applicable to them, and, where required, copies of their source code, can
be found at: https://www.domino-printing.com/en-gb/legal-and-ip/open-source-licensing

CONTENTS
PART 1 HEALTH AND SAFETY
PART 2 DESCRIPTION
PART 3 INSTALLATION
PART 4 OPERATION
PART 5 MAINTENANCE
EPT053091 Issue 2 January 2020 (5)

AMENDMENT RECORD
Amendment Date
All parts at Issue 1 June 2019
All parts at Issue 2 January 2020

PART 1 : HEALTH AND SAFETY
CONTENTS
Page
INTRODUCTION ....................................................................................................................... 1-3
WARNINGS, CAUTIONS AND NOTES ..................................................................................... 1-4
Symbols ............................................................................................................................... 1-4
INKS AND FLUIDS INFORMATION ........................................................................................... 1-6
Storage ................................................................................................................................. 1-6
Fire Risk ................................................................................................................................ 1-7
Spillages and Disposal ......................................................................................................... 1-7
ELECTRO-STATIC DISCHARGE ............................................................................................... 1-8
PRODUCT/BATTERY END OF LIFE .......................................................................................... 1-8
USA STATE OF CALIFORNIA BATTERY STATEMENT .............................................................. 1-9
EPT053091 Issue 2 January 2020 1-1

HEALTH AND SAFETY
1-2 EPT053091 Issue 2 January 2020

HEALTH AND SAFETY
INTRODUCTION
Directions for safe working practices vary according to the environment. The following are broad
principles so that necessary precautions can be taken:
• Do not operate a Gx-Series outdoors or in an environment outside of the specified operating
range. Gx-Series printers are for indoor use only.
• Do not install or operate the Gx-Series in an environment where it can be exposed to water.
• Read the relevant Safety Data Sheet (SDS) before storing, handling, transporting or using the
ink cartridges.
• Ensure the power switch on the controller is OFF before connecting the power supply.
• Protect the controller electronics from electrical surges or low voltage conditions by using a
UPS (Uninterruptible Power Source).
• Disconnect the power before making any wiring connections.
• Ensure all cables are secured away from moving production line components.
• Switch OFF or disconnect the power before connecting or disconnecting a print head.
• Stop the print group before removing and/or installing an ink cartridge.
• Use only lint-free wipes when cleaning the cartridge nozzles.
• Clean cartridge nozzles according to the enclosed recommendations.
• Protect the print heads from impact with proper adjustment and alignment of side rails and
product guides.
• Do not open any enclosed components of the controller or print heads. They contain no
user-serviceable parts.

HEALTH AND SAFETY
WARNINGS, CAUTIONS AND NOTES

The warnings, cautions and notes used throughout this manual are highlighted by the use of
international hazard symbols. The following definitions for all three of these notices are described
below in the format they are presented in this product manual.
WARNING: A hazard that may cause death or injury.
CAUTION: A hazard that may cause damage to equipment or the environment.
Note: Important additional information.
Symbols
The following symbols are used in this product manual to highlight specific warnings and cautions
used in the procedure below the symbols.
Warning or Caution, read and comply with the warning or caution text to avoid physical
injury, damage to equipment or damage to the environment.
Risk of fire by igniting flammable material.
Risk of coming into contact with electricity.
Beware of Electrostatic Discharge (ESD). Electrostatic precautions must be used:

• Switch off the machine.
• Wear a wristband connected to the ESD connector provided.
• Avoid wearing clothing that can build up electrostatic voltages.
• Use ESD protective bags to transport PCBs.
• Only place PCBs on a mat made from a material which will dissipate electrostatic
voltages and which is connected to ground.
Eye protection must be worn.
Protective clothing must be worn. Use adequate protective gloves. Consult the relevant
Safety Data Sheet (SDS).
Disconnect power before carrying out maintenance or repair.

HEALTH AND SAFETY
Connect an earth terminal from the product to an appropriate ground source.

HEALTH AND SAFETY
INKS AND FLUIDS INFORMATION

Domino supplies Safety Data Sheets (SDS) giving specific safety information for each of its inks.
Safety Data Sheets can be found on the MSDS section of the Domino website.
When used correctly, printing inks do not cause problems. However, everybody using them
should be familiar with the appropriate safety standards and be aware of the precautions that
should be taken. The following are basic requirements:
• Proper standards of industrial practice relating to cleanliness and tidiness must be
maintained.
• Inks and their containers must be stored and handled with care.
• Do not smoke or allow naked flames (or other sources of ignition) in the vicinity of any inks or
solvents as this is highly dangerous.
• All who come into contact with inks must be properly instructed in their use.
• Contact with the mouth must be avoided. Therefore eating, drinking or smoking, or any
personal habits or actions which may transfer ink to the mouth must be avoided.
• Contact with the eyes must be avoided. Suitable eye protection must always be worn
whenever there is any risk of splashing or misting. If ink does get into the eyes, first aid
treatment is to flood the affected eye for 15 minutes with saline solution, (or clean water if
saline solution is not available), taking care not to allow the water to run into an unaffected
eye. Medical aid must be obtained immediately.
• Most inks contain solvents that may injure the skin. Good working practice must always be
employed and risk assessments carried out. Safety Data Sheets are available that give
advice on personal protective equipment. Most gloves offer limited and short term exposure
protection and must be changed after any splashing and on a frequent basis.
• Many inks contain materials which vaporise easily and can be inhaled. Good ventilation is
necessary.
• Any used cleaning materials, e.g. rags, paper wipes, are a potential fire hazard. They must be
collected for safe disposal after use. After exposure to ink, all possible traces must be
washed off as soon as possible at the nearest washing facility.
Storage
Printing inks must be stored in well-ventilated buildings, in areas set aside for the purpose and
chosen for safety in case of fire. All fluids must be stored in accordance with local regulations.

HEALTH AND SAFETY
Fire Risk
Observe all warnings given on the machine and the following safety instructions.
For an electrical fire, do not use water.
If there has been an accumulation of dried ink, do not use metal scrapers to remove it, as they can
produce sparks.
Fire risk is a most important consideration where printing inks are stored and used. The degree of
fire hazard will vary considerably from one type of ink or wash to another.
Water-based inks will not burn, although inks based on water-alcohol mixtures may burn if there
is sufficient alcohol present.
Prolonged exposure of water-based systems to high temperatures may evaporate the water to
give a flammable residue.
Solvent-based inks offer a greater degree of hazard depending on the particular solvent or solvent
combination. When there is a particular hazard the appropriate information is given on the SDS.
If there is a fire, there is a likelihood that dangerous fumes will arise from printing inks. For this
reason, ink must be stored where it can be reached quickly by the fire fighting service, and where
it will not spread beyond the store.
Spillages and Disposal

WARNING: Flammable material. Risk of fire.
Do not allow ink to dry or allow any build-up of dried ink. Some dried inks are
highly flammable. Clean up all ink spillages immediately.
Spillages must be cleaned up as soon as possible with the appropriate solvent materials and with
regard to the safety of personnel. Care must be taken to prevent spillages or residue from
cleaning up entering drains or sewage systems.
Inks and associated fluids are materials that conduct electricity. Therefore, the power to the
controller must be switched off while spillages are being cleaned up.
Printing inks and associated fluids must not be treated as ordinary waste. They must be disposed
of using approved methods according to local regulations.

HEALTH AND SAFETY
ELECTRO-STATIC DISCHARGE
To avoid static discharge from production line equipment, the equipment and everything on it
must be grounded correctly. While it is not Domino's responsibility to maintain the customer's
equipment, the customer must be aware of the importance of grounding. At the time of
installation of the printer, the Domino (or Domino distributor) technician should ensure that the line
the printer is installed on is appropriately grounded. This means that all metallic items within 12
inches (300mm) of the print head location must be securely grounded. This should be checked
with respect to the print head chassis ground using an Ohm Meter, DVM or another suitable
device. It is essential that grounding is checked periodically and that if the printer is relocated to a
different production line, then the new production line is properly grounded. Additional static
dissipating devices, such as static brushes on the line, etc. are recommended.
PRODUCT/BATTERY END OF LIFE

WARNING: Flammable material. Risk of fire or explosion.
Do not dispose of the battery in a fire, hot oven, by mechanically crushing or
cutting. Obey local waste regulations when disposing of batteries.
Do not store or leave the battery in high or low extremes of temperature.
Do not store or leave the battery in a location that is subject to low air pressure at
high altitudes.
CAUTION: Hazardous Material. Risk of damage to equipment and environment.

The battery is not removable. If the battery needs replacement, replace the PCB
that the battery is installed on. Obey local waste regulations when disposing of the
battery and PCB.
Recycling information in accordance with

the WEEE and Battery Directives
Product mark Battery mark

European Union only
The product/battery is marked with one of the above recycling symbols. It indicates that at the
end of life the product/battery, you should dispose of it separately at an appropriate collection
point and not place it in the normal domestic waste stream.

HEALTH AND SAFETY
USA STATE OF CALIFORNIA BATTERY STATEMENT

Perchlorate Material— special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate

HEALTH AND SAFETY

DESCRIPTION
PART 2 : DESCRIPTION
CONTENTS
Page
INTRODUCTION ....................................................................................................................... 2-3
General ................................................................................................................................. 2-3
Description ........................................................................................................................... 2-3
CONTROLLERS ........................................................................................................................ 2-4
Gx-IC7 Controller ................................................................................................................. 2-4
Gx-IC10 Controller ............................................................................................................... 2-4
Gx-OEM Controller ............................................................................................................... 2-5
PRINT HEADS ........................................................................................................................... 2-6
Standard Print Head ............................................................................................................. 2-6
Multi Print Head .................................................................................................................... 2-6
Print Head Configurations .................................................................................................... 2-7
Gx150i ............................................................................................................................. 2-7
Gx350i/Gx-OEM ............................................................................................................... 2-8
Print Head Status Light ........................................................................................................ 2-9
SPECIFICATION ........................................................................................................................ 2-11
External Connections ........................................................................................................... 2-12
Environment ......................................................................................................................... 2-13
Pre-installed Fonts ................................................................................................................ 2-13
USER INTERFACE .................................................................................................................... 2-14

DESCRIPTION

DESCRIPTION
INTRODUCTION
General
This manual provides:
• A basic introduction of the Domino Gx-Series.
• Details of the user interface.
• Instruction for label creation.
• Preventative maintenance procedures.
• Fault finding and diagnosis.
• Details on updating the software.
Description
The Domino Gx-Series is a range of thermal ink jet printers intended for printing fixed and variable
data on products on manufacturing production lines. For specific details, contact your local
support office.
Each Gx-Series consists of:
• 1 or more print heads with a cable connecting each print head to a controller.
• A controller containing the electronic control systems.

DESCRIPTION
CONTROLLERS
Gx-IC7 Controller
The Gx-IC7 Controller features a 7" touch screen. Setup, configuration, and label creation/editing
are done directly on the controller (no external software required).
Note: The “Gx-IC7 Controller” configured with Gx150i software is a “Gx150i”.
Gx-IC7 Controller
Gx-IC10 Controller
The Gx-IC10 Controller features a 10" touch screen and an IP64 rating. Setup, configuration, and
label creation/editing are done directly on the controller (no external software required).
Note: The “Gx-IC10 Controller” configured with Gx350i software is a “Gx350i”.
Gx-IC10 Controller

DESCRIPTION
Gx-OEM Controller
The Gx-OEM Controller is designed to be integrated into machinery and fitted into control
cabinets. It is designed to be integrated with OEM production line systems. The controller’s
settings and label creator/editor are accessed using the web browser from any
Ethernet-connected PC.
Gx-OEM Controller

DESCRIPTION
PRINT HEADS
Print heads are connected to the controller via an electrical cable. There are four cable lengths
available: 3, 6, 12 and 25 metres.
Print heads can be installed together in groups. Print head groups allow taller labels and higher
print density. Print heads in groups can also alternate printing, to reduce downtime when
changing ink cartridges.
Note: Consult Domino if stitch barcodes are required.
Standard Print Head

The standard print head has a socket for connection to the controller at the top.
Standard Print Head
Multi Print Head

The multi print head has a socket connector that can be moved to the front or rear of the print
head. This allows the print head to be installed in areas with different space restrictions, see
page 3-43.
Multi Print Head

DESCRIPTION
Print Head Configurations

Gx150i
Maximum of 2 print heads in the following different printing configurations:
Gx-IC7 Controller
2 Print Groups, 1 Print Head in each Group.
or,
1 Print Group of 2 Print Heads.

DESCRIPTION
Gx350i/Gx-OEM
Maximum of 4 print heads in the following different printing configurations:
Gx-IC10/Gx-OEM Controller
1 Print Group of 4 Print Heads.
or,
2 Print Groups, 2 Print Heads in each Group.
or,
2 Print Groups of 3 Print Heads and 1 Print Head.
or,
3 Print Groups of 2 Print Heads and 1 Print Head
or,
4 Print Groups, 1 Print Head in each Print Group.

DESCRIPTION
Print Head Status Light

Each print head has an LED that displays the print head’s status. The LED location is illustrated
below:
Print Head Status LED Location
The meaning of the LED colours and flashing pattern is described in the table below:
Light Pattern
Light Pattern (Idle) Description
(Printing)
Off Off The print head has not yet booted up, or the
print head is not connected to the controller.
Blue Blinking Blue Blinking The print head is booting up, or there is a
connection fault.
Red Red There is a print head fault.
Blue Green/Red Blinking No ink cartridge.

DESCRIPTION
Light Pattern
Light Pattern (Idle) Description
(Printing)
Blue Green The print head is ready to print or is printing.
Blue Green Blinking The ink level is low or near empty.
Blue Green/Red Blinking The ink cartridge is empty, another print head in
the print group is being used to continue printing
(Auto-Swap).
Blue Red The ink cartridge is empty, unable to continue

printing.

DESCRIPTION
SPECIFICATION
Controller Standard Finish: Stainless Steel
Gx-IC7 Controller Dimensions: Height: 75 mm (2.95")
Width: 224 mm (8.81")
Depth: 156.5 mm (6.16")
Weight: 1.55 kg (3.4 lbs)
Gx-IC10 Controller Dimensions: Height: 123.9 mm (4.87")
Width: 322.4 mm (12.69")
Depth: 250.7 mm (9.87")
Gx-OEM Controller Dimensions: Height: 64 mm (2.51")
Width: 200 mm (7.87")
Depth: 159.2 mm (6.26")
Standard Print Head Height: 162 mm (6.37")
Dimensions (Including Width: 28.5 mm (1.12")
Connector): Depth: 50.9 mm (2")
Weight: 0.22 kg (0.48lbs)
Multi Print Head Dimensions Height: 152 mm (5.98")
(Including Connector): Width: 28.5 mm (1.12")
Depth: 60.9 mm (2.39")
Weight: 0.22 kg (0.48lbs)
Maximum Number of Print Gx150i: 2
Heads:
Gx350i: 4
Gx-OEM: 4
Maximum Number of Print Gx150i: 2
Groups:
Gx350i: 4
Gx-OEM: 4
Print Head Cable Length: 3, 6, 12 or 25 metres
Maximum Print Speed: 300 m/min at 60 DPI to 30 m/min at 600 DPI
(horizontal resolution)

DESCRIPTION
Maximum Print Height: Gx150i:

(with stitch print heads) 1 x Print Head: 12.7 mm (0.5")
2 x Print Heads: 25.18 mm (0.99")
Gx350i:
1 x Print Head: 12.7 mm (0.5")
2 x Print Heads: 25.18 mm (0.99")
3 x Print Heads: 37.67 mm (1.48")
4 x Print Heads: 50.16 mm (1.97")
Gx-OEM:
1 x Print Head: 12.7 mm (0.5")
2 x Print Heads: 25.18 mm (0.99")
3 x Print Heads: 37.67 mm (1.48")
4 x Print Heads: 50.16 mm (1.97")
External Connections
Print Head Connectors: Gx-IC7: 2 x High-Density D-Sub, 15-Way, Female
Gx-IC10: 4 x High-Density D-Sub, 15-Way, Female
Gx-OEM: 4 x High-Density D-Sub, 15-Way, Female
Encoder Connectors: Gx-IC7: 1 x D-Sub, 9-Way, Female
Gx-IC10: 2 x D-Sub, 9-Way, Female
Gx-OEM: 2 x D-Sub, 9-Way, Female
I/O Connectors: 2 x D-Sub, 15-Way, Female
(Gx-IC7) Each connector includes:
• 1 x Product Detect Sensor Input
• 2 x General Purpose Inputs
• 2 x General Purpose Outputs
I/O Terminal Block 1: 1 x S2C 3.5mm, 28-Way, Terminal Block
(Gx-IC10/Gx-OEM) • 4 x Product Detect Sensor Inputs
I/O Terminal Block 2: 1 x S2C 3.5mm, 18-Way, Terminal Block
(Gx-IC10/Gx-OEM) • 3 x Alarm Beacon Outputs
RS232C: D-Sub, 9-Way, Male
LAN: 2 x RJ-45
Data Transfer: 2 x USB, Type A

DESCRIPTION
Power Connector: Gx-IC7: 6 mm DC Power Jack

Gx-IC10: 3-way Plug, Cable Supplied.
Gx-OEM: S2C 3.5 mm, 4-way, Terminal Block
Environment
Operating Temperature: Gx-IC7: 0 ºC to 40 ºC (32 ºF to 104 ºF)
Gx-IC10: 0 ºC to 45 ºC (32 ºF to 113 ºF)
Gx-OEM: 0 ºC to 45 ºC (32 ºF to 113 ºF)
Operating Relative Humidity: 20 - 80% RH (Non-Condensing 10 ºC Increase per hour)
IP Rating: Gx-IC7: N/A
Gx-IC10: IP64
Gx-OEM Controller: N/A
Print Heads: N/A
Electrical Supply: Gx-IC7 Power Supply:
Input: 100 - 240 V AC, 50 - 60 Hz, 2 A
Output: 24 V DC, 5 A
Gx-IC10 Input:
100 - 240 V AC, 50 - 60 Hz, 3.5 A
Gx-OEM Input:
24 V DC, 4 A
Pre-installed Fonts
Pre-installed fonts include:
• Liberation Mono
• Liberation Sans
• Liberation Sans Bold
• Liberation Sans Narrow
• Noto Sans Arabic
• Noto Sans CJK JP Regular
• Noto Sans CJK KR Regular
• Noto Sans CJK SC Regular
• Noto Sans CJK TC Regular
• Noto Sans Regular

DESCRIPTION
USER INTERFACE
The QuickStep user interface is illustrated below:
QuickStep Interface
Domino has developed QuickStep to be easy and intuitive to use. Training times, set up times and
coding errors are all reduced with QuickStep.
The operation of the Gx using QuickStep is described in: Part 4 : OPERATION.

PART 3 : INSTALLATION
CONTENTS
Page
UNPACKING ............................................................................................................................. 3-3
CONTROLLER AND PRINT HEAD LOCATION ......................................................................... 3-3
MOUNTING THE CONTROLLER .............................................................................................. 3-4
Gx-IC7 .................................................................................................................................. 3-4
Gx-IC10 ................................................................................................................................ 3-6
ELECTRICAL SUPPLY .............................................................................................................. 3-9
CONTROLLER ELECTRICAL CONNECTIONS ......................................................................... 3-10
Gx-IC7 .................................................................................................................................. 3-10
Gx-IC10 ................................................................................................................................ 3-11
Gx-OEM ............................................................................................................................... 3-15
CONNECTOR LAYOUTS ........................................................................................................... 3-16
Power Supply Input Connector Layout (Gx-OEM) ............................................................... 3-16
Encoder Connector Layout .................................................................................................. 3-17
Print Head Connector Layout ............................................................................................... 3-18
I/O Connector Layout (Gx-IC7) ............................................................................................ 3-19
I/O Connection Examples (Gx-IC7) ...................................................................................... 3-20
Product Detect Sensor NPN Connection ........................................................................ 3-20
Product Detect Sensor PNP Connection ......................................................................... 3-21
NPN Input ......................................................................................................................... 3-22
PNP Input ......................................................................................................................... 3-23
External Dry Contact ........................................................................................................ 3-24
Input from PLC (24 V from PLC) ....................................................................................... 3-25
PLC Input (0 V from PLC).................................................................................................. 3-26
Output (24 V When Active) ............................................................................................... 3-27
Output (0 V When Active) ................................................................................................. 3-28
Beacon ............................................................................................................................. 3-29
I/O Terminal Block Wire Termination (Gx-IC10/Gx-OEM) ..................................................... 3-30
I/O Terminal Block 1 Layout (Gx-IC10/Gx-OEM) ................................................................. 3-31
I/O Terminal Block 2 Layout (Gx-IC10/Gx-OEM) ................................................................. 3-32
I/O Connection Examples (Gx-IC10/Gx-OEM) ..................................................................... 3-33
Product Detect Sensor NPN Connection ........................................................................ 3-33
Product Detect Sensor PNP Connection ......................................................................... 3-34
NPN Input ......................................................................................................................... 3-35
PNP Input ......................................................................................................................... 3-36
External Dry Contact ........................................................................................................ 3-37
PLC Input (24 V from PLC)................................................................................................ 3-38
PLC Input (0 V from PLC).................................................................................................. 3-39
Output (24 V When Active) ............................................................................................... 3-40
Output (0 V When Active) ................................................................................................. 3-41
Beacon ............................................................................................................................. 3-42
PRINT HEAD SETUP ................................................................................................................. 3-43
Multi Print Head Socket Relocation ..................................................................................... 3-43
Combining Print Heads ........................................................................................................ 3-47

INSTALLATION
Stitch ................................................................................................................................3-47
Auto-Swap/Parallel ............................................................................................................3-49
Print Head Mounting .............................................................................................................3-51
Print Head Assisted Arm Installation .....................................................................................3-52
Print Head Grounding ...........................................................................................................3-53
Print Head Group Assignment ..............................................................................................3-54
Print Group Setup .................................................................................................................3-54
Ink Type Restriction Setup ....................................................................................................3-59
INK CARTRIDGE INSTALLATION ...............................................................................................3-60
EXTERNAL ENCODER MODE SETUP ......................................................................................3-62
EXTERNAL ENCODER SETUP AND CALIBRATION .................................................................3-65
INTERNAL ENCODER SETUP ...................................................................................................3-67
PRINT TRIGGER SETUP ...........................................................................................................3-68
External Print Trigger Setup ..................................................................................................3-68
Internal Print Trigger Setup ....................................................................................................3-70
I/O FUNCTION ASSIGNMENT ...................................................................................................3-71
Inputs ....................................................................................................................................3-71
Outputs .................................................................................................................................3-73
EXTERNAL LABEL SELECTION ................................................................................................3-74
Enable External Label Selection ............................................................................................3-74
Setup Inputs for External Label Selection .............................................................................3-74
MICRO PURGE SETUP .............................................................................................................3-75
Enable Cyclic Mode ..............................................................................................................3-75
Enable Intelligent Mode .........................................................................................................3-75
Disable Micro Purge ..............................................................................................................3-76
NETWORK SETUP .....................................................................................................................3-77
Ethernet .................................................................................................................................3-77
PC to Controller Direct Connection (Web Browser) ..............................................................3-78
Protocol Settings ...................................................................................................................3-79
Dynamark .........................................................................................................................3-79
To enable the Dynamark protocol: ...................................................................................3-79
EtherCAT ...........................................................................................................................3-79
SMB (Server Message Block) ...............................................................................................3-80
LANGUAGE AND KEYBOARD SETUP ......................................................................................3-81
DATE AND TIME SETUP ............................................................................................................3-81
LABEL EDITOR DEFAULT SETUP .............................................................................................3-82
Element Property Defaults ....................................................................................................3-82
Content Property Defaults .....................................................................................................3-82
Label Defaults .......................................................................................................................3-82
GENERAL SETTINGS ................................................................................................................3-85
SPARES AND ACCESSORIES ...................................................................................................3-86

INSTALLATION
UNPACKING
Remove the controller, print heads and accessories (e.g. encoder and sensor) from the
packaging.
The equipment delivered will vary according to the specific order. Check the contents of the
shipment against the packing list and report any differences to Domino.
CONTROLLER AND PRINT HEAD LOCATION

Position the controller and print heads:
• Where they are electrically isolated from other equipment.
• Where the temperature remains within the specified range, see page 2-13.
• Where the relative humidity remains within the specified range, see page 2-13.
• Close to an accessible power outlet, to ensure power can be disconnected quickly.

INSTALLATION
MOUNTING THE CONTROLLER

Gx-IC7
To mount the Gx-IC7 Controller:
(1) Mount the bracket to a fixed vertical or horizontal surface. The bracket can be mounted
directly to a flat surface or installed on a VESA 75 mount.
Direct Installation VESA 75 Installation
(2) Mount the controller to the bracket.

INSTALLATION
(3) If mounting to a vertical surface, point the controller’s electrical connectors and power
switch downwards.
Incorrect Correct
(4) If mounting to a horizontal surface, do not point the electrical connectors and power switch
upwards beyond 0°.
Incorrect Correct
End of procedure.

INSTALLATION
Gx-IC10
Note: As illustrated below, the Gx-IC10 mounting bracket can be installed in orientation A or
orientation B. Orientation A may provide better access to the controller’s electrical
connectors when the controller is tilted.
Orientation A Orientation B
To mount the Gx-IC10 Controller:

(1) Mount the bracket to a fixed vertical or horizontal surface. The bracket can be mounted
directly to a flat surface or installed on a VESA 75 mount.
Direct Installation VESA 75 Installation

INSTALLATION
(2) Mount the controller to the bracket.
(3) If mounting to a vertical surface, point the controller’s electrical connectors and power
switch downwards.
Incorrect Correct

INSTALLATION
(4) If mounting to a horizontal surface, do not point the electronic connectors and power
switch upwards beyond 0°.
Incorrect Correct
End of procedure.

INSTALLATION
ELECTRICAL SUPPLY
WARNING: Electricity. Risk of injury.
Turn off the controller and disconnect the power supply before disconnecting or
making electrical connections. When powered on, the controller contains live
electrical components. Physical contact with live electrical components can result
in an electric shock.
CAUTION: Electricity. Risk of damage to controller and equipment.
electrical components. An incorrect electrical connection can damage the
controller and other equipment.
Before connecting the controller to a power supply, ensure the power switch on the controller is in
the OFF position.
Connect the controller to a power supply using a suitable plug and socket outlet. Ensure the
power supply is accessible and close to the equipment, so it can be quickly disconnected. If a
fused power connector is used, fit it with a 5A fuse. If a fused power connector is not used, a
circuit breaker or fuse rated at 5A is required.
The supply must be free from electrical noise. Domino can give advice on suitable devices to
ensure trouble-free operation.

INSTALLATION
CONTROLLER ELECTRICAL CONNECTIONS

Gx-IC7
A B C D E
F G H
Gx-IC7 Connections
# Description # Description
A RS232 E Power Supply Input

B I/O 1 and 2 F Ethernet
C Encoder G USB
D Print Head 2 H Print Head 1

INSTALLATION
Gx-IC10
A B C D E
F G H I J K L M
Gx-IC10 Connections
Note: A table describing the connections is on the next page.

INSTALLATION
A Fieldbus Module (Optional) H Encoder 1

B RS232 I Print Head 1
C Encoder 2 J I/O Terminal Block 1 (Input 1, Output 1,
Product Detect, External Power)
D Print Head 2 K Print Head 3
E Print Head 4 L I/O Terminal Block 2 (Input 2, Output 2,
Alarm NO, Alarm NC)
F Ethernet M Power Supply Input
G USB -
Electrical connections are prepared outside of the controller. Cables are passed through a
protective cover into the controller and are sealed. This allows the controller’s IP rating to be
maintained.
To maintain the IP rating, use the solid grommets to block holes in the seal that are not needed.
Required tools: 2.5 mm and 4 mm hex keys.
To make electrical connections to the Gx-IC10 Controller:
(1) Remove the protective cover and seal.
Gx-IC10 Cover and Seal

INSTALLATION
(2) Put a grommet from the seal on each of the cables.
(3) Put each cable/grommet into the seal and re-assemble the seal.

INSTALLATION
(4) Install the seal on the cover.
(5) Connect the cables to the controller’s electrical connectors and re-install the cover.
CAUTION: Risk of equipment damage.

To ensure cables are not pulled out when the cover is removed, check the cables
have enough length between the internal seal and controller’s electrical
connectors. If the cables are too short, the cables and controller may be damaged
by pulling, when the cover is removed.
End of procedure.

INSTALLATION
Gx-OEM
A B C D E F G H
I I J K L
A RS232 G Print Head 4

B Encoder 1 H Power Supply Input
C Encoder 2 I Ethernet
D Print Head 1 J USB
E Print Head 2 K I/O Terminal Block 1 (Input 1, Output 1,
Product Detect, External Power)
F Print Head 3 L I/O Terminal Block 2 (Input 2, Output 2,
Alarm NO, Alarm NC)

INSTALLATION
CONNECTOR LAYOUTS
Power Supply Input Connector Layout (Gx-OEM)

The power supply input connector pin assignment is illustrated below.
Note: Only 1 x 24 V Input pin and 1 x Ground pin needs to be connected to the power
supply.
3 1
4 2
S2C 3.5mm, 4 Way, Terminal Block

(External View)
Pin Description Pin Description
1 24 V DC, 4 A Input 3 Ground

2 24 V DC, 4 A Input 4 Ground

INSTALLATION
Encoder Connector Layout

Gx-IC7 controllers have 1 encoder connector.
Gx-IC10 and Gx-OEM controllers have 2 encoder connectors, ENC1 and ENC2 (RS422 standard).
The pin assignments are illustrated below.
5 4 3 2 1
9 8 7 6
D-Sub Socket
(External View)
1 24 V 6 Not Used
2 Ground 7 Not Used
3 Not Used 8 Encoder Channel B+
4 Encoder Channel A+ 9 Encoder Channel B-
5 Encoder Channel A- - -

INSTALLATION
Print Head Connector Layout

Gx-IC7 controllers have 2 print head connectors.
Gx-IC10 and Gx-OEM controllers have 4 Print Head connectors.
The pin assignments are illustrated below.
Note: Use a Domino print head cable to connect print heads to the controller.
5 1
10 6
15 11
High-Density D-Sub Socket

(External View)
1 Tx- (Transmit -) 9 Not Used

2 Ground 10 24 V
3 Tx+ (Transmit +) 11 24 V
4 DET (Detector) 12 Ground
5 Ground 13 Ground
6 Rx+ (Receive +) 14 Rx- (Receive -)
7 Not Used 15 Ground
8 Not Used - -

INSTALLATION
I/O Connector Layout (Gx-IC7)

The Gx-IC7 controller has 2 I/O connectors.
Both connectors have the same pin assignments as shown below.
To define input and output functions, see page 3-71.
8 1
15 9
D-Sub Socket
(External View)
1 24 V 9 Ground
2 PD (Product Detect) Common 10 Not Used
3 PD (Product Detect) 11 Not Used
4 24 V 12 Ground
5 Not Used 13 Output Common
6 Input Common 14 Output 1
7 Input 1 15 Output 2
8 Input 2 - -

INSTALLATION
I/O Connection Examples (Gx-IC7)

Product Detect Sensor NPN Connection
1 product detect sensor input is available on each of the I/O connectors.
Product Detect Sensor
GND
Trigger
24 V
PD_COM
24 V
PD
8 1
15 9
GND
I/O Connector
(External View)
Gx-IC7 Product Detect Sensor NPN Connection

INSTALLATION
Product Detect Sensor PNP Connection

1 product detect sensor input is available on each of the I/O connectors.
GND
Trigger
24 V
PD_COM
24 V
PD
8 1
15 9
GND
I/O Connector
(External View)
Gx-IC7 Product Detect Sensor PNP Connection

INSTALLATION
NPN Input
2 inputs are available on each of the I/O connectors. The diagram below illustrates the connection
to “Input 1” on one of the I/O connectors. The other inputs are listed on page 3-19.
To define input functions, see page 3-71.
Input Source
GND
Trigger
24 V
Input COM
Input 1
24 V
8 1
15 GND 9
I/O Connector
(External View)
Gx-IC7 NPN Input 0 Connection

INSTALLATION
PNP Input
Input Source
GND
Trigger
24 V
Input COM
Input 1
24 V
8 1
15 9
GND
I/O Connector
(External View)
Gx-IC7 PNP Input 0 Connection

INSTALLATION
External Dry Contact

Input Source
Input COM
Input 1
24 V
8 1
15 GND 9
I/O Connector
(External View)
Gx-IC7 External Dry Contact

INSTALLATION
Input from PLC (24 V from PLC)

The connection depends on the PLC’s output type. The diagram below illustrates a 24 V input
from the PLC.
PLC
24 V when
GND
active
Input COM
Input 1
8 1
15 9
GND
I/O Connector
(External View)
Gx-IC7 PLC Input (24 V from PLC)

INSTALLATION
PLC Input (0 V from PLC)

The connection depends on the PLC’s output type. The diagram below illustrates a 0 V input from
the PLC.
PLC
0 V when
GND
active
Input COM
Input 1
24 V
8 1
15 9
GND
I/O Connector
(External View)
Gx-IC7 PLC Input (0 V from PLC)

INSTALLATION
Output (24 V When Active)

2 outputs are available on each of the I/O connectors. The diagram below illustrates the
connection to “Output 1” on one of the I/O connectors. The other outputs are listed on page 3-19.
To define output functions, see page 3-73.
I/O Connector
24 V
(External View)
8 1
15 9
Output COM
GND
Output 1
External Device
Gx-IC7 Output (24 V When Active)

INSTALLATION

2 outputs are available on each of the I/O connectors. The diagram below illustrates the
connection to “Output 1” on one of the I/O connectors. The other outputs are listed on page 3-19.
I/O Connector
(External View)
8 1
15 9
Output COM
GND
Output 1
External Device
Gx-IC7 Output (0 V When Active)

INSTALLATION
Beacon
There are 2 outputs are available on each of the I/O connectors. The diagram below illustrates the
connection to both I/O connectors.
To define the outputs that will trigger the beacon lights, see page 3-73.
I/O 1 I/O 2
24 V
24 V
(External View) (External View)
8 1 8 1
15 9 15 9
GND
Output 1_2
GND
Output COM
Output COM
Output 1_1
Output 2_2
Output 2_1
Domino 24 V Beacon Assembly
Gx-IC7 Beacon Connection

INSTALLATION
I/O Terminal Block Wire Termination (Gx-IC10/Gx-OEM)

To provide support for wires connected to the I/O terminal blocks, it is recommended to terminate
the wire ends with bootlace style insulated cord end terminals.
There are two recommended specifications for cord end terminals. The specification depends if 2
wires or 1 wire needs to be inserted. The specifications are listed in the table below.
Table 1: Bootlace Cord End Terminal Specification
To Insert 1 Wire To Insert 2 Wires
Pin Length: 12 mm 12 mm
Pin Diameter: 1.5 mm 1.5 mm
To Accept Maximum Wire Size: 0.5 mm² 0.75 mm²

INSTALLATION
I/O Terminal Block 1 Layout (Gx-IC10/Gx-OEM)

Gx-IC10 and Gx-OEM Controllers have two I/O connectors.
Use a B2CF 3.5mm, 28 way, pluggable terminal block to connect to the controller’s S2C terminal
block.
The pin assignment for I/O terminal block 1 is illustrated below.
28 2
27 1
S2C 3.5mm, 28 Way, Terminal Block

(External View)
1 Product Detect 1 (PD1) 15 External Output 1_2

2 Not Used 16 External Input 1_2
8 24 V 22 External Input 1_5
9 Product Detect Common 23 External Output 1_6
10 Ground 24 External Input 1_6
11 External Output 1 Common 25 External Output 1_7
12 External Input 1 Common 26 Not Used
13 External Output 1_1 27 External Output 1_8
14 External Input 1_1 28 Not Used

INSTALLATION
I/O Terminal Block 2 Layout (Gx-IC10/Gx-OEM)

Gx-IC10 and Gx-OEM Controllers have two I/O connectors.
Use a B2CF 3.5mm, 18 way, pluggable terminal block to connect to the controller’s S2C terminal
block.
The pin assignment for I/O terminal block 2 is illustrated below.
18 2
17 1
S2C 3.5mm1 18 Way, Terminal Block

(External View)
1 Alarm 1 (Normally Closed) 10 External Input 2 Common

2 Alarm 1 (Normally Open) 11 External Output 2_1
3 Alarm 2 (Normally Closed) 12 External Input 2_1
5 Alarm 3 (Normally Closed) 14 External Input 2_2
7 Alarm Common 16 External Input 2_3
8 Not Used 17 External Output 2_4
9 External Output 2 Common 18 External Input 2_4

INSTALLATION
I/O Connection Examples (Gx-IC10/Gx-OEM)

Product Detect Sensor NPN Connection
4 product detect sensor trigger inputs are available on I/O terminal block 1. The diagram below
illustrates the connection to PD1. The other product detect sensor trigger inputs (PD2, PD3, and
PD4) are listed on page 3-31.
Trigger
GND
24 V
GND
24 V
28 2
27 1
PD1
PD_COM
I/O Terminal Block 1
Gx-IC10/Gx-OEM Product Detect Sensor NPN Connection

INSTALLATION
Product Detect Sensor PNP Connection

4 product detect sensor trigger inputs are available on I/O terminal block 1. The diagram below
illustrates the connection to PD1. The other product detect sensor trigger inputs (PD2, PD3, and
PD4) are listed on page 3-31.
Trigger
GND
24 V
GND
24 V
28 2
27 1
PD1
PD_COM
Gx-IC10/Gx-OEM Product Detect Sensor PNP Connection

INSTALLATION
NPN Input
11 inputs are available on I/O terminal block 1 and 4 inputs are available on I/O terminal block 2.
The diagram below illustrates the connection to “Input 1_1” on I/O terminal block 1. The other
inputs are listed on page 3-31 and page 3-32.
Input Source
Trigger
GND
24 V
Input COM
Input 1_1
GND
24 V
28 2
27 1

Gx-IC10/Gx-OEM NPN Input 0 Connection

INSTALLATION
PNP Input
Input Source
Trigger
GND
24 V
Input COM
Input 1_1
GND
24 V
28 2
27 1

Gx-IC10/Gx-OEM PNP Input 0 Connection

INSTALLATION
External Dry Contact

Input Source
Input COM
Input 1_1
GND
24 V
28 2
27 1

GxIC10/Gx-OEM External Dry Contact

INSTALLATION

The connection depends on the PLC output type. The diagram below illustrates a 24 V input from
the PLC.
PLC
24 V when
active
GND
Input COM
Input 1_1
GND
28 2
27 1

Gx-IC10/Gx-OEM PLC Input (24 V from PLC)

INSTALLATION

The connection depends on the PLC’s output type. The diagram below illustrates a 0 V input from
the PLC.
PLC
0 V when
active
GND
Input COM
Input 1_1
GND
24 V
28 2
27 1

Gx-IC10/Gx-OEM PLC Input (0 V from PLC)

INSTALLATION

8 outputs are available on I/O terminal block 1 and 4 outputs are available on I/O terminal block 2.
The diagram below illustrates the connection to “Output 1_1” on I/O terminal block 1. The other
outputs are listed on page 3-31 and page 3-32.
External Device
GND
24 V
28 2
27 1
Output 1_1
Output 1 COM
Gx-IC10/Gx-OEM Output (24 V When Active)

INSTALLATION

The diagram below illustrates the connection to “Output 1_1” on I/O terminal block 1. The other
outputs are listed on page 3-31 and page 3-32.
External Device
GND
28 2
27 1
Output 1_1
Output 1 COM
Gx-IC10/Gx-OEM Output (0 V When Active)

INSTALLATION
Beacon
The diagram below illustrates an example of a connection between I/O terminal block 1 and a
Domino beacon assembly. The other outputs are listed on page 3-31 and page 3-32.
To define the outputs that will trigger the beacon lights, see page 3-73.
GND
24 V
28 2
27 1
Output 1_1
Output 1_2
Output 1 COM
Output 1_4
Output 1_3
Domino 24 V Beacon Assembly
Gx-IC10/Gx-OEM Beacon Connection

INSTALLATION
PRINT HEAD SETUP

Multi Print Head Socket Relocation
CAUTION: Electrostatic sensitive components. Risk of damage to PCB.
Follow electrostatic discharge precautions when performing the procedure
described below. Wear an ESD wristband attached to ground. Avoid wearing
clothing that can build up electrostatic voltages.
There are two different print head types available:

• The standard print head has a socket for connection to the controller at the top.
• The multi print head has a socket connection to the controller at the front.
On a multi print head, the socket connector can be moved to the rear. This allows the print head
to be installed in areas with different space restrictions.
Required tools: 17mm spanner, 4mm hex key, and 2mm hex key.
To move the socket connector:
1) Remove screws and side plate.

INSTALLATION
2) Remove latch. 3) Remove nut and washer.

Note: Take care not to lose the pin and
spring.
4) Remove PCB and connector.

INSTALLATION
5) Remove blanking plug and O-ring. 6) Replace blanking plug and O-ring.
7) Replace PCB and connector.
8) Replace washer and nut. 9) Replace latch

INSTALLATION
10) Replace side cover and screws.
End of procedure.

INSTALLATION
Combining Print Heads

Stitch
To combine print heads in a stitch configuration:
(1) Install two locating pins in the right print head.
(2) Mount the print heads together.

INSTALLATION
(3) Install the faceplate.
End of procedure.

INSTALLATION
Auto-Swap/Parallel
To combine print heads in an Auto-Swap/Parallel configuration:
(1) Install two locating pins in the right print head.
(2) Mount the print heads together.

INSTALLATION
(3) Install the faceplate.
End of procedure.

INSTALLATION
Print Head Mounting

CAUTION: Risk of print head damage.
Mount the print head to a surface that is free from vibration, to avoid print head
damage.
Required tools: 2.5 mm and 6 mm hex key.

To mount the print head:
(1) Install the mount adapter on the print head.
(2) Install the print head/mount adapter on the print head.

Note: Install the print head as close as possible to the print surface.
End of procedure.

INSTALLATION
Print Head Assisted Arm Installation

To install a print head assisted arm:

INSTALLATION
Print Head Grounding

To ground the print heads:
(1) Connect a grounding cable to the print head plate.
(2) Connect the other end of the grounding cable to a ground source such as a conveyor.
To Ground
(3) To ground more than one print head, connect the print heads to each-other in a chain as
illustrated below.
To Print
Head 3
Print Head 2
To Ground
Print Head 1

INSTALLATION
Print Head Group Assignment

Print heads can be assigned to work together in print groups.
To assign print heads to a print group:
(1) Select Home > Setup > Production line setup > Print head assignment.
(2) Select the Number of print heads drop down setting and select the number of print heads
that the controller will command.
(3) Use the Print group number drop down settings, to assign each print head to a print group.
End of procedure.
Print Group Setup

Print groups can be set-up in one of the 3 modes described below:
Stitch Print Head Auto-Swap/Parallel Print

Arrangement Head Arrangement
Print Group Mode Description
Stitch Print heads are side by side and slightly offset. This increases the
height of the printing area.
Auto-swap Print heads are side by side with no offset. This allows the print
heads to print alternately. Also, when one cartridge needs to be
replaced, another print head in the group will take over to let
printing continue.
Parallel Print Print heads installed side by side with no offset. The print heads
will overprint each other to produce a higher contrast print. This
mode can be used to increase print density at higher print speeds.
To setup a print group:

(1) Select Home > Setup > Production line setup > Print group setup.
(2) Select a Print group tab, to choose which print group to setup.
(3) Select the Edit icon:
(4) Select Edit name and set the name of the print group.

INSTALLATION
(5) Use the Invert and Reverse tick boxes to define the print head orientation/print direction as
illustrated below:
Invert/Reverse Setting Orientation A Orientation B
Invert =
Reverse =
Invert =
Reverse =
Invert =
Reverse =

INSTALLATION
Invert/Reverse Setting Orientation A Orientation B
Invert =
Reverse =
Invert/Reverse Setting Orientation C Orientation D
Invert =
Reverse =
Invert =
Reverse =

INSTALLATION
Invert/Reverse Setting Orientation C Orientation D
Invert =
Reverse =
Invert =
Reverse =
(6) Select Configure print head and choose a mode:
Mode Description
Stitch: Print heads are slightly offset to increase the size of the printing
area.
Print Parallel: The print heads will overprint each other.
Auto-swap: Each print head will print alternately.
(7) The Ratio a:b setting will be shown, if the print head mode is set to Auto-swap. This setting
defines the number of times each print head will print. For example, a ratio of 5:2 will result
in print head 1 printing five times, then print head 2 printing twice.
(8) Set the print head offset values. The recommended values are described in the table below:
Print Head Offset Recommended Values
Print head offset 1-2 (mm): Set the horizontal offset between the first and second print head.
This setting may need to be adjusted from the recommended
value to set the best print quality.
Recommended value: 28.6

INSTALLATION
Print Head Offset Recommended Values
Print head offset 1-3 (mm): Set the horizontal offset between the first and third print head.

Print head offset 1-4 (mm): Set the horizontal offset between the first and fourth print head.
(9) Select Save.

(10) The Print height (mm) setting displays the maximum label print height.
(11) The Print delay (mm) setting defines the distance the product will move past the product
detect sensor before the label is printed. This setting is an additional delay to the print
trigger delay, see page 3-68.
(12) Select Save.
End of procedure.

INSTALLATION
Ink Type Restriction Setup

An ink type restriction list can be setup. Print heads will only print when an allowed ink cartridge
type is installed. If a restricted ink cartridge type is installed, the print head will not print and an
alert will be displayed.
This feature can prevent errors when changing ink cartridges, especially if the print heads are
using different ink colours.
By default, all Gx-Series ink types are allowed.
To setup ink type restriction:
(1) Select Home > Setup > Ink settings > Ink restriction.
(2) Select a Print head tab, to choose which print head to setup.
(3) Tick the Enable ink restriction tick box.
(4) Tick the Allow tick box for each ink type that is allowed.
Ink type allowed.
Ink type not allowed.
End of procedure.

INSTALLATION
INK CARTRIDGE INSTALLATION

WARNING: Hazardous Chemicals. Risk of eye and skin damage.
Wear protective equipment such as gloves and glasses when near the printer.
Contact with chemicals can cause skin or eye damage. Refer to Safety Data
Sheet.
CAUTION: Fragile electrical contacts. Risk of damage to the ink cartridge and print head.
Be careful when inserting the ink cartridge. Forcing the cartridge against the
electrical contacts can break the contacts on the print head circuit board.
To install an ink cartridge:

(1) If the print group is active, stop the print group. Select STOP, select the print group and
select Stop.
(2) Remove the protective cover from the ink cartridge.
(3) If the cartridge is new, clean the electrical contacts with an ethanol wipe, to remove
corrosion protection.
Note: Cleaning wipe part number: EPT039697
(4) Use a new/clean lint-free cloth to wipe the ink cartridge nozzles at a 45° angle.
Note: The 45° angle stops debris from one nozzle contaminating the next nozzle.
CAUTION: Risk of damage to the ink cartridge nozzles.

Do not use an ethanol wipe or any other chemical to clean the ink cartridge
nozzles. Use a new/clean lint-free cloth.

INSTALLATION
(5) Insert the ink cartridge into the print head.
CAUTION: Fragile Electrical Contacts. Risk of damage to the ink cartridge and print head.
End of procedure.

INSTALLATION
EXTERNAL ENCODER MODE SETUP

Sheet.
The Encoder mode setting defines the printer’s behaviour, when using an external encoder and
the direction of production line changes.
Notes: (1) Set the encoder mode, before calibrating the other encoder settings. When changing
the encoder mode, the encoder calibration settings can be lost.
(2) A quadrature shaft encoder is needed to detect the production line direction. Single
channel shaft encoders cannot detect the production line direction.
To set the encoder mode:
(1) Select Home > Setup > Production line setup > Line movement.
(3) Select the Encoder input setting and select:
External 1 Use the encoder connected to ENC 1

External 2 Note: Gx-IC10/Gx-OEM Only.
Use the encoder connected to ENC 2.
(4) Select the Encoder mode drop down setting.

(5) Select one of the settings described below:
Setting Name Explanation
Single Select Single mode when a single channel shaft encoder is connected to
the printer.
The printer will be unable to detect the production line direction and
printing will occur in both directions. If a quadrature shaft encoder is
connected, the second input signal will be ignored.
Production Line Direction
<< Forward Backward >>
Printing
Printing
Printing

INSTALLATION
Backlash Printing will only occur when the production line moves in the forward
direction.
When the production line moves backward, printing is paused and a count
of backward encoder pulses (Current backlash count) will begin.
When the production line moves forward again, the backlash count will
count down until the count reaches zero. Printing will resume at this point.
This enables printing to resume at the point it was paused.
Note: Printing will not occur in the forward direction if the current
backlash count is positive.
Printing
No Printing
Printing
Backlash Printing will only occur when the production line moves in the forward
suppressed direction.
When the production line moves backward, printing is paused.
Printing will resume as soon as the production line moves in the forward
direction again.
Printing
No Printing
Printing
Backlash forward This setting is similar to single mode. However, both signals from the
quadrature shaft encoder will be read. Backward movement will be treated
the same as forward movement, printing will occur in both directions.

Printing
Printing
Printing

INSTALLATION
(6) Select Backlash direction drop down setting, to select which direction the shaft encoder will
detect as forward:
Backlash Direction Explanation
A leads B Forward movement will be detected when the shaft encoder turns
clockwise.
B leads A Forward movement will be detected when the shaft encoder turns
anti-clockwise.
End of procedure.

INSTALLATION
EXTERNAL ENCODER SETUP AND CALIBRATION

Sheet.
Notes: (1) Set the encoder mode, before calibrating the other encoder settings. When changing
the encoder mode, the encoder calibration settings can be lost. See page 3-62.
(2) To use an external encoder, ensure the “Print speed mode” of labels that are sent to
the print group is set to “External”. See page 4-28.
(3) To ensure good print performance and encoder accuracy, it is recommended to use a
2 channel quadrature encoder.
Required tools: metric ruler and calculator.
To setup an external shaft encoder to measure the production line movement:
(3) Select the Encoder input setting and select:
External 1 Use the encoder connected to ENC 1

External 2 Note: Gx-IC10/Gx-OEM Only.
Use the encoder connected to ENC 2.
(4) Make a note of the Encoder scale (pulses/m) value.

(5) Select Home > Label manager > Open.
(6) Locate ruler.lbl and select the send to print icon:
(7) Select the print group and select Send.
(8) Select START at the top of the user interface.
(9) Select the print group, select Start and run the production line to make a print.
(10) Measure the length of the printed ruler in mm, between the two points illustrated below.
(11) The measurement should be 100 mm, if not, do the calculation described below:
Encoder Scale Value ÷ Measured Length Value x 100 = New Encoder Scale Value
(12) Select STOP at the top of the user interface.
(13) Select the print group and select Stop.
(15) Enter the new encoder scale value in the Encoder scale (pulses/m) setting.

INSTALLATION
(16) Check the encoder setup by repeating steps step (8) to step (15).
End of procedure.

INSTALLATION
INTERNAL ENCODER SETUP

Sheet.
If an encoder is not connected to the controller, a simulated encoder signal can be generated by
the controller to set a fixed printing speed.
Notes: (1) To use internal encoder, ensure the “Print speed mode” of labels that are sent to the
print group is set to “Internal”. See page 4-28.
(2) The print speed is set by the label’s “Production speed (m/min)” setting. See
page 4-28.
To setup an internal encoder with a fixed printing speed:
(3) Select the Encoder input setting and select Internal.
(4) The print speed is set by the label’s “Production speed (m/min)” setting. See page 4-28.
End of procedure.

INSTALLATION
PRINT TRIGGER SETUP

Printing can be triggered by an internal signal at fixed distance intervals. Printing can also be
triggered using an external product detect sensor.
Note: It is recommended to use the external print trigger if the space between products
varies on the production line.
External Print Trigger Setup

Sheet.
Note: To use an internal print trigger, ensure the label’s “Print start mode” is set to “External”.
See page 4-28.
To setup an external print trigger:
(1) Select Home > Setup > Production line setup > Print trigger.
(3) Select the Trigger by drop down setting and select External.
(4) Select the External trigger capture drop down setting, to select which product detect sensor
to use:
External detector 1 Use product detect sensor 1.

External detector 2 Use product detect sensor 2.
External detector 3 Note: Gx-IC10/Gx-OEM Only.
Use product detect sensor 3.
External detector 4 Note: Gx-IC10/Gx-OEM Only.
Use product detect sensor 4.
(5) The print trigger settings described below can also be viewed and setup:
Active level Select if a High or Low input signal will trigger a print.
Current level Displays the current state of the connected product detect sensor. This
allows the user to check if the product detect sensor is setup and
working correctly.
Product detect Select how long the product detect signal must be active, for the signal
persistence (ms) to be recognised as valid.
Note: Set this value as low as possible. If a high value is set, the
accuracy of the print trigger will be affected.
Distance to check If no print trigger signal is received, after the production line has moved
PD signal (mm) by the distance set in this setting, a warning will be displayed.

INSTALLATION
(6) The controller can generate an output signal after each print trigger. This signal can be
monitored by an external system to confirm when a print has occurred. The signal can also
be used to maintain high speed data buffering. The settings described below are used to
setup this output signal:
Delay (mm) Set the distance that the production line will move, between when the
print trigger is received and the output signal is generated.
Length (ms) Select how long the output signal will be generated.
Notes: (1) If the “Print delay too short” alert occurs, increase the “Delay (mm)” value. Or move the
product detect sensor further away from the print head.
(2) On a very high speed production line, ensure the print head and product detect sensor
are one product apart to allow a good amount of delay. A delay of 30 mm is
recommended.
End of procedure.

INSTALLATION
Internal Print Trigger Setup

Sheet.
Note: To use an internal print trigger, ensure the “Print start mode” of labels that are sent to
the print group is set to “Internal”. See page 4-28.
To setup an internal print trigger signal at fixed distance intervals:
(1) Select Home > Setup > Production line setup > Print trigger.
(3) Select the Trigger by drop down setting and select Internal.
(4) Adjust the Distance interval (mm) setting to set the distance between each printed label.
Notes: (1) The distance interval is measured from the start of one label to the start of the next
label.
(2) Each label can also have it’s own “Distance between prints (mm)” value that can
override this setting. See page 4-28.
Distance Interval
Distance Interval Measurement
End of procedure.

INSTALLATION
I/O FUNCTION ASSIGNMENT

Inputs
To assign functions to I/O inputs:
(1) Select Home > Setup > Production line setup > I/O.
(2) Select an input and assign a function:
Unassigned No function.
Print Enable Enable continuous printing until the input is activated again.
Message Increment Increments the printing label.
Message Decrement Decrements the printing label.
Message Reset Resets the label selection back to the original start level.
Message 2^0 Input used for label selection, see page 3-74.
Print Direction Changes the direction of the print for traversing applications.
Counter Increment or reset counter elements in the label. The counter and
counter settings must be setup, see page 4-57.
Enable Cyclic Micro Purge Enable the cyclic micro purge feature.
Cyclic Micro Purge Purge the print head as long as the input is enabled.
Inhibit Intelligent Micro Inhibit the intelligent micro purge as long as the input is enabled.
Purge
Intelligent Micro Purge Enable the intelligent micro purge feature.
Start / Stop Print Start and stop print groups.
Reset vText Buffer Reset the variable text fields in a label.
Alarm Quit Acknowledge and clear alarms.
Inhibit Auto-Swap Stop the print head Auto-Swap function, when the input is active.
Suppress Print Trigger Ignore product detect signals, when the input is active.
(3) The settings described below can also be setup:
Target position Specify which print groups the input will control.
Active level Specify if a high or low signal will trigger the input function.
Filter (ms) Specify the length of time that the signal will be received, for the
signal to be recognised as valid.
(4) Select Save.

INSTALLATION
(5) When the input is triggered, the Test icon confirms that the input is received.
End of procedure.

INSTALLATION
Outputs
To assign functions to I/O outputs:
(2) Scroll down to the outputs.
(3) Select an output and assign a function:
Unassigned No function.
Alarm The output will be triggered when the print group is in an alarm
(red) state.
Warning The output will be triggered when the print group is in a warning
(amber) state.
Counter End The output will be triggered when a counter in the label reaches
it’s end value.
Ink Cartridge Empty The output will be triggered an ink cartridge is empty.
Ready to Print The output will be triggered when the print group is in the ready to
print state.
Printing Active The output will be triggered when the print group is printing.
Trigger Output This output is intended to trigger external equipment after a print
trigger signal is received. More trigger output settings can be
defined in the Print trigger menu, see page 3-68.
This output can also be linked to an input on the Gx-Series
controller.
Print Image Ready The output will be triggered when the Gx-Series is ready to print.
Print Done The output will be triggered when a print has been made.
Controller On-Line The output will be triggered when the controller is powered on, the
user is able to directly operate the controller, or operate the
controller using the communication protocols.
(4) The settings described below can also be setup:
Target position Specify which print groups the output will be triggered by.
Active level Specify if an active output is a high or low signal.
Pulse time (ms) Specify the length of time that the output signal will be generated,
when active.
(5) Select Save.

(6) Press the Test icon, to generate a test output signal.
End of procedure.

INSTALLATION
EXTERNAL LABEL SELECTION

Labels can be selected for printing from the controller’s internal memory by sending binary signals
to 3 controller inputs. Up to 8 different labels can be selected for each print group.
To use this feature:
• External label selection must be enabled.
• Controller inputs must be correctly setup for external label selection.
• Inputs must be correctly connected to the controller’s I/O Connector/Terminal Block.
Enable External Label Selection

To enable external label selection:
(1) Select Home > Setup > Production line setup > Label select.
(3) Select each label slot and choose a label to assign to that slot.
(4) Select ON.
End of procedure.
Setup Inputs for External Label Selection

To setup the inputs for external label selection:
(2) Change 3 of the input functions to:
• Message 2^0
• Message 2^1
• Message 2^2
(3) Change the values in the Target position setting to specify which print groups the inputs will
control.
(4) The table below illustrates which binary input signals will select each label slot number.
Note: The input signals must remain “high” during printing. Turning off the input signals will
return the print groups to label slot 1.
Slot Number Input Message 2^0 Input Message 2^1 Input Message 2^2
1 0 0 0
2 1 0 0
3 0 1 0
4 1 1 0
5 0 0 1
6 1 0 1
7 0 1 1
8 1 1 1
End of procedure.

INSTALLATION
MICRO PURGE SETUP

Enable Cyclic Mode
When idle, cyclic purge will purge the ink cartridge nozzles at regular user defined intervals. This
prevents ink from drying in the nozzles between print jobs.
Note: When this mode is enabled, purging will be paused during the print run. This stops the
ink from the purge marking the print surface.
To enable cyclic micro purge:
(1) Select Home > Ink settings > Micro purge.
(3) Select the Purge mode drop down setting and select Cyclic.
(4) The settings listed in the table below can now be defined:
Setting Name Description
Time between micro Set the time between each micro purge in seconds.
purge (sec)
Intensity of micro purge Set the intensity of the micro purge.
(dots)
Reset default values Reset to default micro purge values.
End of procedure.
Enable Intelligent Mode

Intelligent purge will purge the ink cartridge nozzles whenever a user defined trigger occurs.
This mode was designed for older fast drying inks that could dry in the nozzles during a print run.
This mode may also be useful in very dirty environments, to blow contamination out of the
nozzles.
Note: When this mode is enabled, purging will continue during the print run. The ink from the
purge may mark the print surface.
To enable intelligent micro purge:
(3) Select the Purge mode drop down setting and select Intelligent.
(4) The settings listed in the table below can now be defined:
Input for intelligent micro Set the input that will trigger a micro purge:
purge • Product Detect
• Digital Input
• Encoder

INSTALLATION
Time between 2 columns Set the delay for the purge between each row of nozzles in the
(%) print head.
Type of micro purge Set the type of micro purge:
• One Shot
• Fog printing
Interpolation steps Define the intensity of purging dependant on the time elapsed
since the last print.
For example, if the printing frequency is high, a small purge before
printing may be required. If the printing frequency becomes
slower, a higher intensity purge can be defined.
End of procedure.
Disable Micro Purge

To disable micro purge:
(2) Select the print head to setup.
(3) Select the Purge mode drop down setting and select Off.
End of procedure.

INSTALLATION
NETWORK SETUP
Ethernet
To connect the controller to a network via Ethernet:
(1) Connect an Ethernet cable between the controller’s Ethernet socket and the network.
(2) Select Home > Setup > Printer network > Ethernet.
(3) Select Edit...
(4) Two different actions are available, depending if the network has a DHCP server enabled or
not:
DHCP Server Required Action
Enabled Select the Enable DHCP tick box.

Not Enabled Deselect the Enable DHCP tick box. Change the IP address of the
controller so it is in the same range as the device that will control the
Gx-Series. For example, if the device that will control the Gx-Series has
an IP address of 192.168.1.1 change the controller’s IP address to
192.168.1.2.
(5) Select Save.

(6) If you have changed the controller’s IP address, select Home > Setup > Power options >
Restart.
End of procedure.

INSTALLATION
PC to Controller Direct Connection (Web Browser)

The Gx-Series can be controlled directly from a PC web browser. Microsoft Internet Explorer is
not supported. The following web browser types are supported:
• Mozilla Firefox
• Google Chrome
To use the PC web browser control feature:
(1) Use an Ethernet cable to connect the PC’s Ethernet port directly to an Ethernet port on the
controller.
(2) On the controller, select Home > Setup > Printer network > Ethernet.
(3) Enable the WebServer.
(4) Make a note of the controller’s IP address and Subnet mask.
Default IP Address: 192.168.1.1

Default Subnet Mask: 255.255.255.0
(5) On the PC, click Start and select Control Panel.

(6) Select Network and Internet.
(7) Select Network and Sharing Centre.
(8) Select Change adapter settings.
(9) Right-click on Local Area Connection and select Properties.
(10) Select Internet protocol Version 4 (TCP/IPv4) and click Properties.
(11) Select Use the following IP address.
(12) Enter an IP address value that is in a similar range as the controller’s IP address. For
example, if the controller’s IP address is 192.168.1.1, enter the IP address 192.168.1.5.
(13) Change the Subnet mask value to match the controller’s Subnet mask.
(14) Click OK when finished.
(15) Open a web browser on the PC.
(16) Enter the controller’s IP address into the address bar of the web browser followed by the
port number “8080” as illustrated below.
(17) Select Connect.

End of procedure.

INSTALLATION
Protocol Settings
Dynamark
Note: Gx-Series Dynamark protocol is fully backward compatible with the G-Series
Dynamark protocol.
To enable the Dynamark protocol:
(1) Select Home > Setup > Printer network > Protocol settings.
(2) Change the Protocol setting drop down to Dynamark.
(3) The settings described below can now be defined:
Protocol enabled Tick to enable the protocol.

TCP port Define the port number for the Dynamark protocol.
Default value: 20000
Echo Enable or disable echo (Boolean value) for the Dynamark protocol.
Minimum buffer level limit Define the minimum data level for the buffer. When the level drops
below this limit, an alert will be displayed.
Default value: 10
Send group number Define if the software will add the print group number to an event
message.
End of procedure.
EtherCAT
EtherCAT, is only available for the Gx-IC10 or Gx-OEM controller if the optional Fieldbus module
has been installed and activated with a valid activation code.
To enable the EtherCAT protocol:
(1) Select Home > Setup > Printer network > Protocol settings.
(2) Change the Protocol setting drop down to EtherCAT.
(3) Tick the Protocol enabled tick box.
End of procedure.

INSTALLATION
SMB (Server Message Block)

SMB is a network protocol that allows systems on the same network to share files. This feature is
useful for making backups and restoring the controller’s label files. When SMB is setup, a shared
folder from a network location will be viewable in the controller’s file manager.
To setup SMB:
(1) Select Home > Setup > Printer network > SMB.
(2) Tick the Enable tick box.
(3) Select Add SMB setting.
(4) The settings described below can now be defined:
Name Enter a name for the shared folder that will be shown in the
controller’s file manager.
Path Enter the directory path to the shared folder. If this setting is left
blank, the root directory of the server will be shown.
User ID Enter a username to access the server.
Password Enter a password to access the server.
(5) Select Save.

End of procedure.

INSTALLATION
LANGUAGE AND KEYBOARD SETUP

To setup the user interface’s language and keyboard layout:
(1) Select Home > Setup > Regional > Language and keyboard.
(2) Define the settings listed below:
• Language
• Keyboard layout
• Input method (IME)
• Primary currency
(3) Select Home > Setup > Printer configuration > Power options > Restart.
End of procedure.
DATE AND TIME SETUP

To set the system clock:
(1) Select Home > Setup > Regional > Date and time.
(2) Define the settings listed below:
• Adjusting method
• System date
• System time
• Date format
End of procedure.

INSTALLATION
LABEL EDITOR DEFAULT SETUP

Element Property Defaults
To set the default property values for text and image elements that are used in the label creator:
(1) Select Home > Setup > Editor defaults > Element property defaults.
(2) Define the default settings for text and image elements.
End of procedure.
Content Property Defaults

To set the default content property values for clocks, counters, reference, script and variable
elements that are used in the label creator:
(1) Select Home > Setup > Editor defaults > Content property defaults.
(2) Define the default settings for the clock, counter, reference, script, and variable text
elements.
End of procedure.
Label Defaults
To set the default label settings that are used in the label creator:
(1) Select Home > Setup > Global print settings > Label defaults.
(2) The settings listed below can now be defined:
Label width (mm) Define the print width of the label in millimetres.
Forward offset (mm) Define a space before the start of the label to position the label on
the print surface.
Reversed offset (mm) Define a space after the end of the label to position the label on
the print surface.
Delay after Input Intell. Set a delay before the intelligent micro purge.
Microp. (mm)
Speed modification (%) Shrink or stretch printing when external print speed mode is
selected (negative values shrink, positive values stretch).
Production speed (m/min) Set the fixed print speed when Print speed mode is set to Internal.
Number of prints per Define the number of print repetitions after one print trigger signal.
object For example, if the value is set to 2:
Trigger 2 Trigger 1
Label 2 Label 2 Label 1 Label 1
2 Prints Per Object 2 Prints Per Object
Print Direction

INSTALLATION
Space between each print Define the distance between print repetitions, if # of prints per
of a label (mm) object is set to a value greater than 1.
Trigger 2 Trigger 1
Print Direction
Distance between prints Define the distance between groups of print repetitions, if # of
(mm) prints per object is set to a value greater than 1.
Trigger 2 Trigger 1
Print Direction
Print direction This setting is intended to change the print direction after the print
group has been correctly setup, see page 3-54.
Define the print direction.
Backward Normal

INSTALLATION
Horizontal orientation This setting is intended to change the label’s horizontal orientation
after the print group has been correctly setup, see page 3-54.
Rotate the label by 180°.
Normal Forwards
Print Direction
Vertical orientation This setting is intended to change the label’s vertical orientation
after the print group has been correctly setup, see page 3-54.
Flip the label on the vertical axis.
Normal Mirrored
Print Direction
Horizontal resolution (dpi) Adjust resolution to required DPI (Dots Per Inch)
(60/75/100/150/200/250/300/450/600 DPI).
Vertical resolution (dpi) Select one row of nozzles (300 DPI), both rows of nozzles
(600 DPI) or alternate nozzle rows (300 DPI) It is recommended to
use the 300 - alternate setting when printing at 300 DPI, to reduce
nozzle wear and improve quality at high speed.
End of procedure.

INSTALLATION
GENERAL SETTINGS
To view/setup the print head general settings:
(1) Select Home > Ink settings > General settings.
(3) The settings listed below can now be defined:
Ink name Displays the ink type.

Ink level (ml) Displays the ink level.
Current print head status Displays the current print head status.
Nozzles status Displays the nozzle status.
Adjust horizontal Fine adjustment of the horizontal alignment.
alignment (dots)
Adjust vertical alignment Fine adjustment of the vertical alignment.
(dots)
Selection of nozzle row Select which row of nozzles will print first.
Ink level alarm Enable or disable the Ink level alarm.
When the ink level drops to a user specified level, an amber alert
can be displayed.
Warning for ink level If the Ink level alarm is enabled, define the ink level that will trigger
defined at (ml) an amber alert.
End of procedure.

INSTALLATION
SPARES AND ACCESSORIES

For all Spares and Accessory information, please refer to Gx-Series Spares Catalogue and
Accessories Catalogue available via the MyDomino Manuals Portal.

PART 4 : OPERATION
CONTENTS
Page
START UP ................................................................................................................................. 4-5
ASSIGN LABELS TO PRINT GROUPS ..................................................................................... 4-7
From the Home Screen ........................................................................................................ 4-7
From the Label Manager ...................................................................................................... 4-8
START PRINTING ...................................................................................................................... 4-8
STOP PRINTING ....................................................................................................................... 4-8
SHUT DOWN ............................................................................................................................ 4-9
QUICKSTEP INTERFACE .......................................................................................................... 4-11
Home Screen ........................................................................................................................ 4-11
Setup Screen ........................................................................................................................ 4-13
Label Creator Screen ........................................................................................................... 4-14
PRINTER INFORMATION SCREENS ........................................................................................ 4-16
Connections Screen ............................................................................................................. 4-17
Consumables Screen ........................................................................................................... 4-18
Overall Equipment Efficiency Screen ................................................................................... 4-19
OEE Target Setup ............................................................................................................ 4-20
Live Status Screen ............................................................................................................... 4-21
Ink Level Icons ...................................................................................................................... 4-22
ESSENTIAL SECURITY MODE ................................................................................................. 4-23
Enable Essential Security Mode ........................................................................................... 4-23
Log In ................................................................................................................................... 4-23
Log Out ................................................................................................................................. 4-24
REMOTE SECURITY MODE ..................................................................................................... 4-25
Enable Remote Security Mode ............................................................................................. 4-25
AUDIT LOG ............................................................................................................................... 4-26
Enable Audit Log .................................................................................................................. 4-26
Export Audit Log .................................................................................................................. 4-26
LABEL CREATOR ...................................................................................................................... 4-27
Create New Label ................................................................................................................. 4-27
Label Settings ...................................................................................................................... 4-28
Label Elements ..................................................................................................................... 4-31
Add Text Element ............................................................................................................. 4-31
Unicode ............................................................................................................................ 4-33
Input Method Editor (IME) ................................................................................................ 4-33
Add Barcode Element....................................................................................................... 4-34
Add Graphic Element........................................................................................................ 4-35
Variable Label Elements ....................................................................................................... 4-37
Add Counter Element ...................................................................................................... 4-37
Add Clock Element ........................................................................................................... 4-39
Add Reference Element.................................................................................................... 4-41
Add Script Element........................................................................................................... 4-42

OPERATION
Create Shift-code Table.....................................................................................................4-43

Add Shift-code Element ....................................................................................................4-44
Add Variable Text Element.................................................................................................4-45
Example of Barcode/MRC with Multiple Linked Elements ...................................................4-46
Manage Label Elements ........................................................................................................4-51
Change Element Layering ................................................................................................4-51
Lock/unlock Label Elements ............................................................................................4-51
Hide/Show Label Elements ...............................................................................................4-52
Preview Label ........................................................................................................................4-52
Open and Edit a Label ..........................................................................................................4-53
Copy Label Element .........................................................................................................4-53
Copy Multiple Label Elements...........................................................................................4-54
Delete Label Element.........................................................................................................4-55
Delete Multiple Label Elements ........................................................................................4-55
Move Label Element ..........................................................................................................4-56
Zoom ................................................................................................................................4-56
Save Label .............................................................................................................................4-56
RESET COUNTERS ...................................................................................................................4-57
COUNTER SETTINGS ...............................................................................................................4-57
Counter Start Value ...............................................................................................................4-57
Counter Increment Types ......................................................................................................4-58
Digital Input ......................................................................................................................4-58
Counter Overrun ...............................................................................................................4-58
After Each Message Group ...............................................................................................4-59
After Each Element of Message Group .............................................................................4-60
Print Time Hours/Minutes/Seconds ..................................................................................4-61
Counter Reset Types .............................................................................................................4-63
Digital Input ......................................................................................................................4-63
Counter Overrun ...............................................................................................................4-63
After Each Message Group ..............................................................................................4-63
No Reset Source ..............................................................................................................4-63
Counter Output Properties ....................................................................................................4-64
VARIABLE TEXT SETTINGS ......................................................................................................4-65
Update Using Variable Text Settings Menu ...........................................................................4-65
Update Using Prompt at Print ...............................................................................................4-65
LABEL STORE AND FILE MANAGEMENT ................................................................................4-66
Select Existing Label .............................................................................................................4-66
File Manager ..........................................................................................................................4-67
Import Label ..........................................................................................................................4-68
Export Label ..........................................................................................................................4-69
Delete Label ..........................................................................................................................4-70
Import Image .........................................................................................................................4-71
Import Font ............................................................................................................................4-72
STATUSES, ALERTS AND FAULT FINDING ...............................................................................4-73
Statuses ................................................................................................................................4-73
Alerts .....................................................................................................................................4-73
Printing Process Alerts ......................................................................................................4-74
Control Process Alerts.......................................................................................................4-78
Cyclic Operation Alerts......................................................................................................4-83

OPERATION
General System Alerts ..................................................................................................... 4-84

Print Quality Faults ............................................................................................................... 4-85

OPERATION

OPERATION
START UP
Sheet.
To start up the printer:

(1) Turn the controller on using the On/Off switch.
Note: For Gx-OEM, turn on the power supply to the controller.
Gx-IC7 Gx-IC10

Ink cartridge Electrical Contacts

OPERATION

End of procedure.

OPERATION
ASSIGN LABELS TO PRINT GROUPS

There are 2 ways to assign a label from the label store to a print group.
From the Home Screen

To assign a label for printing from the home screen:
(1) Select Home.
(2) Select Assign label to view labels that are valid for each print group’s current configuration.
Print Group 1
Print Group 2
Print Group 3
Print Group 4
(3) Open the Label folder.

Note: Unless the print group filter is changed, only labels that are valid for the selected print
group’s configuration will be displayed.
(4) Locate the label and select the send to print icon:
(5) Select the print groups to send the label to.
(6) Select Send.
End of procedure.

OPERATION
From the Label Manager

To assign a label for printing using the label manager:
(1) Select Home > Label manager.
(2) Open the label store.
(3) Use the Print group filter setting, to filter labels that are valid for each print group’s current
configuration.
(4) Locate the label and select the send to print icon:
(5) Select the print groups to send the label to.
(6) Select Send.
End of procedure.
START PRINTING
To start printing:
(1) Select START at the top of the user interface.
(2) Select which print groups to start.
(3) Select Start.
End of procedure.
STOP PRINTING
To stop printing:
(1) Select STOP at the top of the user interface.
(2) Select which print groups to stop.
(3) Select Stop.
End of procedure.

OPERATION
SHUT DOWN
Sheet.
Note: If the printer is shut down whilst the print groups are turned on, the print groups will
turn on automatically when the controller next starts up.
To shut down the printer:
(1) Turn the controller off using the On/Off switch.
Note: For Gx-OEM, turn off the power supply to the controller.
Gx-IC7 Gx-IC10
(2) Open the print head latch and remove the cartridge.

OPERATION

(4) Replace the ink cartridge’s protective cover and store the ink cartridge in a safe location.
End of procedure.

OPERATION
QUICKSTEP INTERFACE
Home Screen
When starting the printer, the Home screen below is displayed.
B C
A D A
I J K L M N O
QuickStep Home Screen
# Setting Name Explanation
A Information Bar Displays printer information.

B Start Start printing.
C Stop Stop printing.
D Status Tab Displays printer status and alerts. If more than one alert is
present, the highest priority alert is displayed.
If an alert is displayed, select the Status Tab to show more
information and to clear the alert.

OPERATION
E Assign Label Select and assign a label to print group 1.

(Print Group 1)
F Assign Label Select and assign a label to print group 2.
(Print Group 2)
G Assign Label Select and assign a label to print group 3.
(Print Group 3)
H Assign Label Select and assign a label to print group 4.
(Print Group 4)
I Home Press the Home Button at any time to return to this Home
Screen.
J Printer Name Displays the name of the printer that the user interface is
connected to.
The name can be changed by selecting Home > Setup >
System information and changing the Printer name setting.
K Label Manager Open the label manager to create new labels, edit labels,
preview labels and send labels to print.
L Number of labels Displays the number of different labels that are selected for
printing.
M Ink settings Open the Ink settings menu.
N Setup Open the Setup screen.
See “Setup Screen” on page 4-13.
O Date/Time Displays the system date/time.
P Lock Log the user out from the printer.
Change the user’s password.
Lock the screen to prevent accidental changes.

OPERATION
Setup Screen
The Setup screen contains advanced printer settings, diagnostic tools, and wizards.
This screen is accessed by selecting Setup on the Home screen.
The illustration below shows the Setup screen.
Setup Screen

OPERATION
Label Creator Screen

The Label Creator screen is used in label creation and label editing.
Refer to “LABEL CREATOR” on page 4-27.
Label Zoom Options
Label View Save/Save as/Send to Print
Element
Moving
Options
Undo/
Redo
Label Canvas Side

Area Menu
Label Creator Screen
Label View The Label Creator contains three different viewing options:
• Standard - View, add and edit label elements.
• Segment - View, add and edit label segments (Visible only
when the Professional Printing Pack is installed).
• Preview - Preview how the label will look when printed.
Label Zoom Options Zoom in and out of the label design, or fit the label design to the
canvas area.
Save/Save As/Sent to Save the label design or send it to print.
Print
Side Menu The Side Menu contains two tabs:
• Element - Add and edit label elements such as text, barcode,
and graphics.
• Label - Edit the label layout. Edit label print settings such as
the label offset and label repeat. Manage label elements by
locking them.

OPERATION
Element Moving Options Choose to move elements in the label design area by dragging
them. Or, choose to display arrow buttons to move elements more
precisely.
Undo/Redo Undo or redo the previous action.

OPERATION
PRINTER INFORMATION SCREENS

The Information Screens display detailed live information about the printer’s performance.
To open the Information Screens:
(1) Press the icon on the Information Bar.
(2) Swipe the screen left, or right to go to the next or previous screen.
(3) Press the icon to close the Information Screen.
Note: The Information Bar on the Home Screen will display summarised information from the
Information Screen which was closed.
The following Information Screens are available:
• Connections, see page 4-17.
• Consumable, see page 4-18.
• Overall Equipment Efficiency, see page 4-19.
• Live Status, see page 4-21.

OPERATION
Connections Screen
The illustration below shows the Connections and Consumables screen.
A
B C
Connections Screen
A Next Screen Proceed to the Consumables screen.

B Ethernet Displays Ethernet connection status.
C Fieldbus in/out Note: Gx-IC10 only.
Displays Fieldbus connection status.
D Information Bar Shows status icons that will be displayed on the Home
Screen when the Connections screen is closed.

OPERATION
Consumables Screen
The following illustration shows the Connections and Consumables screen.
A B
E
F
G
H
Connections Screen
A Previous Screen Go back to the Connections screen.

B Next Screen Proceed to the Consumables screen.
C Print head Identifies the print head number.
D Ink level summary Displays the ink level for each print head cartridge.
E Ink level (ml) Displays the ink level for each print head cartridge.
F Ink name Displays the ink type for each print head cartridge.
G Prints remaining Displays the number of prints that can be made using the
current print head settings before each ink cartridge needs
replacement.
H Prints per 10 ml Displays how many prints can be made with 10ml of ink for
each print head using the current settings.
I Information Bar Shows status icons that will be displayed on the Home

OPERATION
Overall Equipment Efficiency Screen

The overall equipment efficiency screen (OEE) enables the user to observe progress against user
set targets.
Printer efficiency information is displayed on the screen including the elapsed time of the current
print job, the estimated end of job time and the printer’s operational availability. The screen also
displays an estimate of when the next operator interaction is required and what the interaction will
be.
The following illustration shows the OEE screen.
A B
C D
E
H
I F
J G
Overall Equipment Efficiency Screen
A Previous Screen Go back to the Consumables screen.

B Next Screen Proceed to the Live status screen.
C Print counts Displays the number of prints that have been made
compared to the print count target.
D Print rates Displays the current print rate compared to the print rate
target.
E Set targets Set print count and print rate targets.
F Reset mode Define when the print count and print rate targets will be
reset.

OPERATION
G Next cartridge change Displays the estimated time until an ink cartridge change is
required.
H Print group selection Select which print group’s OEE settings will be displayed.
I Elapsed time Displays how much time has elapsed since the start of the
current print job.
J Est. end of job Displays the estimated time until the end of the current print
job.
K Current availability (%) Displays the current availability of the printer.
L Operational availability Displays the printer’s operational availability.
(%)
M Information Bar Shows status icons that will be displayed on the Home
OEE Target Setup

To set the OEE targets:
(1) Press the icon on the Information Bar.
(2) Swipe the screen to navigate to Overall equipment efficiency.
(3) Select Set targets.
(4) Enter the Target run rate (target print speed/number of prints per minute).
(5) Enter the Target total prints (number of prints for the production run/print job).
(6) Select Close.
(7) Select the Settings icon:
(8) Choose when the OEE targets are reset:
Lifetime Do not reset.

Power on Reset when the controller is powered on.
Label change Reset when a new label is loaded for printing.
Daily Reset at the start of every new day.
(9) Select Close.

End of procedure.

OPERATION
Live Status Screen

The following illustration shows the Live Status screen.
A
Live Screen
A Previous Screen Go back to the Consumables screen.

B Print group name Identifies the print group.
C Print head combination Displays the print group’s configuration.
D Total print count Displays how many prints have been made.
E Resettable print counter Displays how many prints have been made since the
resettable print counter was reset.
F Information Bar Shows status icons that will be displayed on the Home

OPERATION
Ink Level Icons

Depending on the selected information screen, different icons on the information bar show the ink
cartridge level for each print head.
The ink level icons are described in the table below:
> 42 ml of ink remaining.
> 31.5 ml of ink remaining.
> 21 ml of ink remaining.
> 10.5 ml of ink remaining.
> 10 ml of ink remaining. The level that triggers this icon can be
changed by the user, see page 3-85.
0 ml of ink remaining.
No ink cartridge present.

OPERATION
ESSENTIAL SECURITY MODE

Essential security mode stops users who do not have a valid password changing the printer’s
settings.
Note: No password is required for basic “user” access.
Enable Essential Security Mode

To enable essential security mode:
(1) Select Home > Setup > Security.
(2) Change Security mode to Essential.
End of procedure.
Log In
To log in:
(1) Select the Padlock icon in the bottom right corner of the user interface.
(2) Select Log in.
(3) Select a Username and enter the correct Password. The default passwords are defined in
the table below:
Note: Passwords are case sensitive.
User Group Password Explanation
User N/A • Start/Stop Printing

• View information screens
Settings settingspass • Start/Stop Printing
• Adjust basic printer settings
• Select labels for printing
Service servicepass • Start/Stop Printing
• Adjust printer settings
• Select labels for printing
• Create new labels
• Edit labels
Administrator adminpass Administrator access to all printer settings.
End of procedure.

OPERATION
Log Out
To log out:
(1) Select the Padlock icon in the bottom right corner of the user interface.
(2) Select Log out.
End of procedure.

OPERATION
REMOTE SECURITY MODE

Note: Remote security mode operates in the same way as the G-Series remote
authentication software.
Remote security mode enables Dynamark based access to the controller. When enabled, the
controller can communicate with an external server to electronically authenticate users before
granting access to the controller’s features.
Enable Remote Security Mode

To enable remote security mode:
(2) Change Security mode to Remote.
(3) Enter the information described in the table below:
IP Address The IP address of the authentication server.

Port Number The port number of the authentication server.
Group identifier The numerical identifier for a group of devices.
Client identifier The unique identifier for this client.
(4) Select Save.

(5) To log in or log out, use the normal procedure. Users and passwords are defined and held
externally.
End of procedure.

OPERATION
AUDIT LOG
When the audit log is activated, a log file will be saved in the controller’s internal memory. The log
file contains details about edited and loaded labels.
It is the responsibility of the administrator/user to backup these files to prevent loss of data.
Enable Audit Log

To enable the audit log:
(2) Tick the Enable audit log tick box.
End of procedure.
Export Audit Log

To export the audit log:
(1) Insert a USB memory device into one of the controller’s USB sockets.
(2) Select Home > Setup > Diagnostics.
(3) Select the Audit log export icon:
(4) Select the Path dialog box and open the USB folder.
Notes: (1) “sda1” and “sdb1” are the top level partitions of USB memory devices that are
connected to the controller.
(2) “sda1” is the first USB memory device that was connected. “sdb1” is the second USB
memory device that was connected.
(5) Select a folder on the USB memory device and select Select.
(6) Select Export.
End of procedure.

OPERATION
LABEL CREATOR
Create New Label
To create a new label:
(1) Select Home > Label manager.
(2) Select Create new label.
(3) Select the Label name text box.
(4) Use the on screen keyboard, to enter a name that the label will be saved as.
(5) Select the green Tick icon.
(6) Select Layout settings and choose a print group that the label will be designed for.
(7) Select Create label.
End of procedure.

OPERATION
Label Settings
Each individual label design can be created and saved with its own custom print settings. The
default values for these settings is defined on the Label defaults screen, see page 3-82.
To set the label’s print settings:
(1) In the label creator’s side menu select the Label tab.
(2) The layout settings described in the table below can now be edited.
Note: Some settings have a tick box to lock the setting and prevent accidental changes. To
change a setting, deselect the tick box.
Print start mode Select if an external product detect sensor, or an internal print
trigger is used to trigger each print.
Ensure this setting matches the print group’s “Trigger by” setting,
see page 3-68.
Print speed mode Select if an external shaft encoder or an internal setting is used to
measure/define the print speed.
Ensure this setting matches the print group’s “Encoder input”
setting. For external, see page 3-65. For internal, see page 3-67.
Name Displays the name of the label.
Message height (mm) Displays the print height of the label in millimetres.
Message width (mm) Define the print width of the label in millimetres.
Forward offset (mm) Define a space before the start of the label, to position the label
on the print surface.
Reverse offset (mm) Define a space after the end of the label, to position the label on
the print surface.
Delay after Input Set a delay before the intelligent micro purge.
Intell.Microp (mm)
Production speed (m/min) Note: Only visible when Print speed mode is set to Internal.
Set the print speed when Print speed mode is set to Internal.
Speed modification (%) Note: Only visible when Print speed mode is set to External.
Shrink or stretch printing when Print speed mode is set to
External. Negative values shrink, positive values stretch.
# of prints per object Define the number of print repetitions after one print trigger signal.
For example, if the value is set to 2:
Trigger 2 Trigger 1
Print Direction

OPERATION
Space between elements Note: Only visible when # of prints per object is set to a value
of a message (mm) greater than 1.
Define the distance between print repetitions, if # of prints per
object is set to a value greater than 1.
Trigger 2 Trigger 1
Print Direction
Distance between prints Define the distance between groups of print repetitions, if # of
(mm) prints per object is set to a value greater than 1.
Trigger 2 Trigger 1
Print Direction
Print direction Define the print direction.
Backward Normal
Horizontal orientation Rotate the label by 180°.
Normal Forwards
Print Direction

OPERATION
Vertical orientation Flip the label on the vertical axis.
Normal Mirrored
Print Direction
Horizontal resolution (dpi) Define the label’s horizontal resolution.

Vertical resolution (dpi) Select one row of nozzles (300 DPI), both rows of nozzles
(600 DPI) or alternate nozzle rows (300 DPI) It is recommended to
use the 300 - alternate setting when printing at 300 DPI, to reduce
nozzle wear and improve quality at high speed.
(3) Select the Save icon to save the label layout.
End of procedure.

OPERATION
Label Elements
Text, barcode and graphic items that make up label designs are known as elements.
The following pages describe how to add and edit different label elements.
Add Text Element
To add a text element into a label design:
(1) In the label creator’s side menu select the Element tab.
(2) Select the Add menu.
(3) Select Text.
(4) Enter the required text using the on screen keyboard.
Note: The keyboard type and language can be changed by selecting the appropriate icon at
the bottom of the text entry screen.
(5) Select the green Tick icon to add the text element to the label design.
(6) In the label design area, select the text element.
(8) Select the Edit menu.
(9) The settings described in the table below can now be defined:
Name Edit the name of the element.

Horizontal position (mm) Set the element’s horizontal location in the label.
Vertical position (mm) Set the element’s vertical location in the label.
Font Select the font type.
Font size (pt) Select the font size.
Text width reduce (%) Adjust the width of the text element.
Inter-character gap (mm) Adjust the space between each character.
Bold Enable/disable bold characters.
Alignment Align the element to the left, centre or right of the label.
Rotation Rotate the element by 0°, 90°, 180° or 270°.
Chimney-Tower print Arrange the characters so they are stacked one below the other.
Invert black/white Invert the printed and unprinted parts of the element.
Invert Flip the element vertically.

OPERATION
Reverse Flip the element horizontally.
Visible Make the element printable or not printable.

Open the keyboard to edit the element’s data.
Note: The keyboard type and language can be changed by
selecting the appropriate icon at the bottom of the text
entry screen.
Copy the element.
Delete the element.
(10) Select the Save icon to save the change.
End of procedure.

OPERATION
Unicode
To add a Unicode character into a text element:
(1) When editing or creating a new text element, select the Unicode icon in the text entry
screen.
(2) Enter the Unicode value:
Common Unicode Characters

00A3 Pound (Sterling) 20AA Shekel (Israel)
0024 Dollar (US) 20AB Dong (Vietnam)
00A2 Cent (US) 20A2 Cruzeiro (Brazil)
00A5 Yen (Japan) 20A6 Naira (Nigeria)
20AC Euro 20A8 Rupee
20A1 Colon (Costa Rica) 20A9 Won (South Korea)
(3) Select the Tick icon in the top right of the screen to confirm the Unicode character.
(4) Select the green Tick icon to enter the Unicode character into the text element.
(5) Select the Save icon to save the label design.
End of procedure.
Input Method Editor (IME)
Entered in a similar manner to entering Unicode characters.
(1) When editing or creating a new text element, select the IME icon in the text entry screen.
(2) Enter the required characters.

(3) Select the green Tick icon to enter the IME character into the text element.
(4) Select the Save icon to save the label design.
End of procedure.

OPERATION
Add Barcode Element

Notes: (1) Gx-Series can print 10x10, 12x12, 14x14, 16x16, 18x18, 20x20, 22x22, 24x24, 26x26,
32x32, 8x18, 8x32, 12x26, 12x36, 16x36 and 16x48 data matrix symbols. The amount
of data contained within a data matrix symbol is dependent on the data matrix size.
(2) Gx-Series applies a limit of 64 characters to unrestricted codes.
To add a barcode element into the label design:
(1) In the label creator’s side menu, select the Element tab.
(3) Select Barcode.
(4) Select the barcode type.
(5) Define any other barcode type specific settings.
(6) Select Add.
(7) Enter the required barcode data using the keyboard.
Note: The keyboard type can be changed by selecting the appropriate icon at the bottom of
the data entry screen.
(8) Select the green Tick icon to add the barcode data to the label design.
(9) In the label design area, select the barcode.
(10) In the side menu, select the Element tab.
(12) Define the barcode’s settings.
End of procedure.

OPERATION
Add Graphic Element

Notes: (1) To import and save an image file in the controller from a USB memory device, see
page 4-71.
(2) .jpeg, .png and .bmp image files are supported.
(3) Ensure the image file’s pixel height is smaller than the print group’s label height.
To insert a graphic element into the label:
(3) Select Graphics.
(4) Select the required graphic from the folder.
(5) In the label design area, select the graphic element.
Name Edit the name of the element.

Source View the location of the graphic file in the controller.
Horizontal position (mm) Set the element’s horizontal location in the label.
Vertical position (mm) Set the element’s vertical location in the label.
Width (mm) Adjust the width of the graphic element.
Height (mm) Adjust the height of the graphic element.
Rotation Rotate the element by 0°, 90°, 180° or 270°.
Invert Flip the element vertically.
Reverse Flip the element horizontally.
Keep aspect ratio Keep the graphic element’s aspect ratio when adjusting the
element’s height or width.
Invert black/white Invert the printed and unprinted parts of the element.
Visible Make the element printable or not printable.

OPERATION
Copy the element.
Delete the element.
End of procedure.

OPERATION
Variable Label Elements

Variable label elements are elements that contain variable data such as clocks, counters and shift
codes. Variable elements can be made as human readable text, or embedded within barcodes.
The following pages explain how to add and edit different variable label elements.
Add Counter Element
Notes: (1) To create an alpha-numeric counter, contact your local help desk. One of the
controller’s configuration files will need to be modified.
(2) The counter outputs, increment type and reset type are setup in the controller’s global
print settings, see page 4-57.
To add a counter element to the label design:
(3) Select Text or Barcode.
Note: If Barcode is selected, define the barcode type and barcode settings.
(4) Select +Variable at the top of the screen.
(5) Select Insert new...
(6) Select Counter.
Name Select the counter’s global print settings. These settings define
counter I/O outputs, increment type and reset type. See
page 4-57.
Format Displays an example of the counter format.
Start value Input the counter’s start value.
Repeat count Enter the number of times the same counter value will be
repeated.
For example:
If the Start value is 00 and Repeat count is 2, the counter will

increment in the sequence: 00, 00, 01, 01, 02, 02, 03, 03, etc.
Show additional Tick the Show additional properties tick box, to show more
properties counter settings.

OPERATION
Step Enter the number of steps that the counter will increment in, and
set the direction that the counter value will change.
For example:
If the Start value is 00 and Step is 5, the counter will increment

upwards from 00 in the sequence: 00, 05, 10, 15, etc. The counter
will reset when it reaches the Upper limit value.
If the Start value is 20 and Step is -5, the counter will count
downwards from 20 in steps of 5 in the sequence: 20, 15, 10, 05,
etc. The counter will reset when it reaches the Lower limit value.
Lower limit Enter the lowest counter value. When the counter reaches this
value, it will reset to the start value.
Upper limit Enter the highest counter value. When the counter reaches this
value, it will reset to the start value.
Leading zeros Enable or disable counter padding characters.
(8) Select the green Tick icon to confirm the settings.

(9) Select the green Tick icon to add the element to the label design.
(10) In the label design area, select the counter element.
(13) Use the settings in the edit menu to define the element’s visual appearance.
(15) To define advanced counter behaviour settings, see page 4-57.

End of procedure.

OPERATION
Add Clock Element

To add a clock element into the label design:
(1) In the Side-menu, select the Element tab.
(6) Select Clock.
(7) The following clock settings can now be defined:
Name Enter the name of the element.

Format Set the date/time format:
HH - Hour with leading zero, 24 hour clock (00-23)

hh - Hour with leading zero, 12 hour clock (01-12)
H - Hour code
QQ - Quarter hour code (00-95)
mm - Minute with leading zero (00-59)
ss - Second with leading zero (00-59)
AMPM - AM or PM
AP - A or P
DD - Day of the month with leading zero (01-31)
JJJ - Julian day of the year (001-366)
Y - Julian year of the decade (0-9)
YY - 2 digit year (00-99)
YYYY - 4 digit year (0000-9999)
MM - Month number with leading zero (01-12)
PGMM - Month name (January-December)
M - Month code
Q - Quarter year code (five year cycle)
QD - Day in the quarter
PGDDD - Day name (Monday-Sunday)
WW - Calendar week number (01-53)
D - Day of the week (1-7)
A7 - Day of week code
A31 - Day of month code
LDM - Last day of month (28-31)
NFDM - Name of first day of month
NLDM - Name of last day of month
NFDY - Name of first day of year
NLDY - Name of last day of year
MMM - Abbreviated month name (Jan-Dec)
DDD - Abbreviated day name (Mon-Sun)
WWY1 - Year (1 digit) for calendar week number (0-9)

OPERATION
Calendar Select the calendar type:

• Gregorian
• Hijri
• Jalali
Language Select the language:
• Western
• Arabic
• Farsi
Offset Set an offset value to offset the clock in years, months, weeks,
days, hours and minutes.
Update based on Set an update time for the clock element.
For example, if Every day is selected and Additional time in hour is
set to 5. Every day at midnight, the clock element will advance by
5 hours.
Month offset rollover Note: Only visible when an offset month value is entered.
This setting defines the offset clocks behaviour, if the current
month is longer than the month that the clock will offset to. On the
last day of the month, the offset clock can display the next or
previous month.
• Forwards - Display the next month on the last day of a longer
month.
• Backwards - Display the previous month on the last day of a
longer month.

(10) In the label design area, select the clock element.
End of procedure.

OPERATION
Add Reference Element

A reference element can be used to print data contained within a barcode as human readable text
elsewhere in the same label design.
A reference element can also be embedded in a barcode and linked to a variable text element.
This will allow the barcode to be updated via a message at the start of printing, the Variable text
settings screen or via Dynamark command, see page 4-45.
To add a reference element into the label design:
(1) In the Side menu select the Element tab.
(6) Select Reference.
(7) The following link settings can now be defined:
Source ID Select the name of the element that will be referenced.

Source length Set the maximum length of the referenced data.
Source offset Add an offset to the referenced data.

(10) In the label design area, select the reference element.
End of procedure.

OPERATION
Add Script Element

Script elements written in Lua programming language can be imported into the controller using
the file manager, see page 4-66. Once imported, the script element can then be added into the
label design.
To add a script element into the label design:
(6) Select Script.
(7) Select Source.
(8) Navigate to the location of the script file and select it.
(9) Select the green Tick icon to confirm the correct script file has been selected.
(12) In the label design area, select the script element.
End of procedure.

OPERATION
Create Shift-code Table

To add a shift-code element into a label design, a shift code table must first be created. The shift
code element will reference the shift code table to ensure the correct shift code is printed.
To create a shift-code table:
(1) In the label creator’s side menu, select the Label tab.
(2) Select Shift code tables.
(3) Select the Add new.
(4) Select the Name setting and enter a name to identify the shift code table.
(5) Select View...
(6) Select Add shift.
(7) Enter a Code to identify the first shift.
(8) Enter a start time for each day of the first shift.
(9) To add more shifts, select Add shift and scroll to the bottom of the shift code table.
(10) Select Save to confirm the shift code table settings.
(11) Select Save to save the shift code table.
(12) To add the shift code table into the label design, see page 4-44.
End of procedure.

OPERATION
Add Shift-code Element

A shift-code element can be used to print data from a shift-code table. To create a shift-code
table, see page 4-43.
To add a shift-code element into the label design:
(6) Select Shift-code.
(7) Select the Shift-code table drop down menu.
(8) Select the shift-code table.
(9) Select the green Tick icon to confirm the shift-code table selection.
(11) In the label design area, select the shift-code element.
End of procedure.

OPERATION
Add Variable Text Element

The content of a variable text element can be changed without the need to edit the label in the
label creator.
The content of the element can be changed in the variable text settings screen, or when prompted
at the start of printing, see page 4-65. The content can also be updated from Dynamark buffer
data.
To add a variable text element into the label design:
(3) Select Text.
(6) Select Variable text.
(7) If the content will be updated from Dynamark buffer data, enter a Buffer data ID number.
Note: The Buffer data ID number identifies which part of the data string is used to populate
the variable text element.
(8) If the variable text element is mandatory, tick the Mandatory tick box.
(9) Select the green Tick icon to confirm the element’s settings.
(11) In the label design area, select the variable text element.
End of procedure.

OPERATION
Example of Barcode/MRC with Multiple Linked Elements

Multiple variable text elements can be linked to a barcode/MRC (Machine Readable Code). When
the variable text elements are updated, the content of the barcode/MRC will also be updated. The
variable text elements can be updated with data from the Variable text settings screen, or from a
communication protocol such as Dynamark.
When using Dynamark to update variable data, the BufferData command will print the data once
and then delete it. The SETTEXT command will cause data to remain until it is replaced with
additional data.
When using Dynamark, variables can also be linked with MRCs in the same way as the Domino
G-Series by using “#”. If an MRC needs to be linked to a variable text element, the data can be
sent to the MRC via the SETTEXT command to link a variable.
For example:
If there are two elements in the label:
• MRC = MRC_Name.
• Variable Text = vText_Name.
Sending the command below will link data in the MRC to the variable:
SETTEXT “MRC_Name” “#vText_Name#”
The procedure below illustrates an example of a label containing four variable text elements linked
to an MRC.
For example:
(1) Create a label and add 4 variable elements, see page 4-45.
Note: In the illustration below, the variable elements are named GTIN_DATA, LOT_DATA,
EXP_DATA, and SN_DATA.

OPERATION
(2) Add 4 text elements to identify the variable text element data, see page 4-31.

OPERATION
(3) Add the barcode, include application identifiers and link the references in the barcode data.
Notes: (1) Application identifiers and variables can be joined together end-to-end.
(2) Add the {GS} Group Separator after any variable length variables.
(3) Enable the parameter “Enable Esc Sequence” in the barcode’s Edit settings.

OPERATION
(4) Send the label to print.
(5) Select Home > Setup > Global print settings > Variable text settings.
(6) Input the variable data, see page 4-65.

OPERATION
(7) The variable data will now appear in the label.
End of procedure.

OPERATION
Manage Label Elements

Change Element Layering
Label elements can be layered on top/underneath each other.
To layer an element on top of, or below another element:
(2) Select the Manage menu.
(3) In the list of elements, use the tick boxes on the right to select the element.
(4) Use the layering icons:
Move the element up one layer.
Move the element down one layer.
(5) Select Set as default to use the layering settings for all new labels. For example, always
layer text elements on top of graphic elements.
End of procedure.
Lock/unlock Label Elements
Label elements can be locked to stop them from being accidentally edited or moved within the
label design.
To lock a label element:
(3) In the list of elements, use the icons to lock or unlock the element:
Element is locked.
Element is unlocked.
(4) Select the Save icon to save the setting.
End of procedure.

OPERATION
Hide/Show Label Elements

Individual label elements can be hidden to stop them from being printed, when the rest of the
label is printed.
To make a label element printable or not printable:
(3) In the list of elements, use the icons on the right to make the element printable or not
printable:
Element is printable.
Element is not printable.
(4) Select the Save icon to save the setting.
End of procedure.
Preview Label
Select Preview at the top of the Label Creator to view a preview image of the label design.

OPERATION
Open and Edit a Label

To edit an existing label:
(1) From the Home Screen, select Label manager.
(2) Open the label store.
(3) Select the Edit icon next to the label that requires editing.
The label will open in the Label Creator. To edit the content within the Label Creator:
(1) Select an element to edit within the label design.
(2) Edit the item using the available settings in the side menu.
(4) End of procedure.

Copy Label Element
To copy an element within the label design:
(1) Select the element to copy.
(4) Select the Copy icon.
(5) Drag the new element to a suitable position in the label design area.

OPERATION
Copy Multiple Label Elements

To copy multiple elements within the label design:
(3) Select the tick box next to the name of each element that will be copied.
Note: A red square will be displayed around each selected element in the label design area.
(4) Select the Element tab.
(6) Select the Copy icon.
(7) Drag the new elements to suitable positions in the label design area.

OPERATION
Delete Label Element

To delete an element within the label design:
(1) Select the element to delete.
(4) Select the Delete icon.
End of procedure.
Delete Multiple Label Elements
To delete multiple label elements within the label design:
(3) Select the tick box next to the name of each element that will be deleted.
Note: A red square will be displayed around each selected element in the label design area.
(4) Select the Element tab.
End of procedure.

OPERATION
Move Label Element

To move an element within the label design:
(1) Select the element to move.
(2) Either:
(a) Select the Drag icon and drag the element to move it.
(b) Select the Arrows icon and use the arrows to move the selected element precisely.
End of procedure.
Zoom
Select the Fit to Screen, Zoom In or Zoom Out icon to change the magnification of the label area.
Fit to Screen Zoom In Zoom Out
Save Label
Once the label has been created:
(1) Select the Save as icon.
(2) Give the label a name and select a location.

(3) Select the Save icon.
End of procedure.

OPERATION
RESET COUNTERS
To manually reset counter elements to their start values:
(1) Select Home > Setup > Global Print Settings > Counter values.
(2) Select Reset all counters, or select an individual counter’s reset icon:
End of procedure.
COUNTER SETTINGS
Counter Start Value
To set how the counter’s start value is set when the label is loaded for printing:
(1) Select Home > Setup > Global Print Settings > Counter settings.
(2) Select a counter name.
Note: Counter elements that are assigned this name will use these settings.
(3) Select the At message load drop down setting.
(4) Choose how the counter’s start value is set when the label is loaded for printing:
Start value Start the counter at the start value defined in the label’s counter
element.
Current value Start the counter at the counter’s last value. This setting applies to
all counter elements in all labels that use this counter name.
For example, if:

• A counter element in a label called “AAA.lbl” is setup using
Counter 1.
• The print group is stopped. A label called “BBB.lbl”
containing a counter element that is also setup using
Counter 1 is sent to print.
• The counter in label “BBB.lbl” will start counting from the last
value of the counter element in label “AAA.lbl”.
End of procedure

OPERATION
Counter Increment Types

Digital Input
Note: An input will need to be assigned to Counter, see page 3-71.
To set a counter that will increment each time an input to one of the controller’s I/O connectors/
terminal blocks is activated:
(3) Select Increment type and select Digital Input.
(4) Select Increment source and select the I/O connector/terminal block input pin number that
will trigger the counter to increment.
End of procedure.
Counter Overrun
To set a counter that will increment when another counter in the label reaches it’s end value:
(3) Select Increment type and select Counter Overrun.
(4) Select Increment source and select the counter that will trigger this counter to increment.
End of procedure.

OPERATION
After Each Message Group

This increment type sets the counter to increment after each label is printed. Or if making more
than 1 print per print trigger (# of prints per object), the counter will increment after the specified
number of prints per object has been printed.
Note: The # of prints per object is set in the label’s settings, see page 4-28.
For example, if # of prints per object is set to 3 and Increment type is set to After each message
Group, the counter will increment in the order illustrated below
Trigger 3 Trigger 2 Trigger 1
003 003 003 002 002 002 001 001 001

3 Prints Per Object 3 Prints Per Object 3 Prints Per Object
(Message Group 3) (Message Group 2) (Message Group 1)
Print Direction
To set the counter to increment after each message group:

(3) Select Increment type and select After Each Message Group.
(4) Select Increment source and select the print group that the label is loaded to. Or select
another print group to trigger the counter increment.
End of procedure.

OPERATION
After Each Element of Message Group

This increment type sets the counter to increment after each label is printed, when making more
than 1 print per print trigger (# of prints per object).
For example, if # of prints per object is set to 3 and Increment type is set to After each element of
message Group, the counter will increment in the order illustrated below.
Trigger 3 Trigger 2 Trigger 1
009 008 007 006 005 004 003 002 001

3 Prints Per Object 3 Prints Per Object 3 Prints Per Object
(Message Group 3) (Message Group 2) (Message Group 1)
Print Direction
The # of printer per object is set in the label’s settings, see page 4-28.
(3) Select Increment type and select After Each Element of Message Group.
(4) Select Increment source and select the print group that the label is loaded to. Or select
another print group to trigger the counter increment.
End of procedure.

OPERATION
Print Time Hours/Minutes/Seconds

These increment types set the counter to increment at user specified time intervals.
The counter can be set to start:
• At midnight using the controller’s internal clock value (Current time).
• At the time that the label was loaded to the print group (Constant value).
The counter can be set to end:
• At the end of a user specified time period from midnight (Time period).
• When the counter reaches a user specified end value (Constant value).
To set a print time counter increment:

(3) Select Increment type and select one of the settings listed below:
Print Time Hours Set the counter to increment in hours.

Print Time Minutes Set the counter to increment in minutes.
Print Time Seconds Set the counter to increment in seconds.
(4) The settings listed below can now be adjusted:
Start value mode Define the counter’s start value mode.

Current time: Start counting at midnight using the
controller’s internal clock.
Constant value: Start counting at the time the label is loaded
to the print group.
Start value Note: Visible when “Start value mode” is set to “Constant
value”.
Define the counter start value. For example, if set to 5, the counter
will start at 5.
End value mode Define the counter’s end value mode.
Time period: End the counter after a user specified number
of hours from midnight has passed.
Constant value: End the counter when it reaches a user
specified value.

OPERATION
End value Note: Visible when “End value mode” is set to “Constant
value”.
Define the counter end value. For example, if set to 99, the
counter will end when it reaches 99.
Time period Note: Visible when “End value mode” is set to “Time period”.
Define the number of hours between counter start (midnight) and
counter end.
Divider for counter input Define how the counter increment is divided.
For example, to increment the counter once every 15 minutes:
Set the Increment type to Print Time Minutes.
Set Divider for counter input to 15.
End of procedure.

OPERATION
Counter Reset Types

Digital Input
Note: An input will need to be assigned to Counter, see page 3-71.
To set a counter that will reset each time an input is activated:
(3) Select Reset type and select Digital Input.
(4) Select Reset source and select the I/O connector/terminal block input pin number that will
trigger the counter to reset.
End of procedure.
Counter Overrun
To set a counter that will reset when another counter in the label reaches its end value:
(3) Select Reset type and select Counter Overrun.
(4) Select Reset source and select the counter that will trigger this counter to reset.
End of procedure.
After Each Message Group
To set a counter that will reset after each label is printed. Or if repeat printing, the counter will
reset after all repeats of the label has been printed:
(3) Select Reset type and select After Each Message Group.
(4) Select Reset source and select the print group that the label is loaded to. Or select another
print group to trigger the counter reset.
End of procedure.
No Reset Source
To set a counter that has no reset source
(3) Select Increment type and select No Reset Source.
End of procedure.

OPERATION
Counter Output Properties

Define the settings used when the counter interacts with or is used to trigger an external device
via an I/O connector/terminal block.
To set the counter output properties:
(3) Select Set counter output and choose which output pin the counter will interact with.
(4) Select Set counter output and select the I/O connector/terminal block output pin number
that the counter will interact with.
(5) Select Reset output source and choose how the output signal will be reset:
With the Next Increment The output will reset when the counter increments.
With the Next Reset The output will be reset by an operator, see page 4-57.
End of procedure.

OPERATION
VARIABLE TEXT SETTINGS

The label containing the variable text element must have been loaded for printing at least once
before it can be updated.
In addition to using Dynamark buffer data to change the content of variable text elements, there
are two ways for the user to change the content using the controller:
Update Using Variable Text Settings Menu

To update variable text using the variable text settings menu:
(2) Select the View text variables by drop down setting, to view variable text data fields by:
Print group: This setting allows variable data to be sent to print groups
independently. If the same label is loaded to more than one print
group, the data must be manually changed for each print group.
List: This setting allows variable data to be sent to all print groups at
the same time.
(3) Change the contents of the Variable data field.

(4) The variable text element is immediately updated in the printed label.
End of procedure.
Update Using Prompt at Print

To prompt the user to update variable text when the label is loaded for printing:
(2) Change the Print prompt options drop down setting to Prompt at print.
(3) When printing starts, the user will be prompted to enter variable text data.
End of procedure.

OPERATION
LABEL STORE AND FILE MANAGEMENT

Select Existing Label
Note: Where no label is selected, “No label selected” will be displayed on the Home screen.
To open an existing label:
(1) Select Home > Label manager > Open.
(2) If the label name or part of the label name is known, select Filter labels... and enter the
label’s name. If the label name is not known, swipe the screen vertically to scroll through the
available labels.
Note: Stored labels can be viewed by name, or by name and a preview image:
View labels by name.
View labels by name and preview image.
Refresh the label list.
(3) When the required label has been found, select one of the options listed below:
Print
Edit
Preview
End of procedure.

OPERATION
File Manager
The File Manager is used to import, export, view, organise and rename labels, images, font files,
and other file types. The File Manager can also copy files from a USB memory device.
To use the file manager:
(1) Select Home > Setup > File Manager.
(2) Open a folder to view the files saved in that folder.
(3) Select the tick box next to a file to enable the options listed below:
Copy
Move
Refresh List
Create New Folder
Rename
Display File Details
Delete
End of procedure.

OPERATION
Import Label
To import a label into the controller from a USB memory device:
(1) Insert the USB memory device containing the label files into a USB port on the controller.
(2) Wait until the USB icon on the information bar turns green.

(4) Open the USB folder.
(5) Open the sda1 or sdb1 folder.
(6) Open the folder that contains the label file.
(7) Select the tick box next to the label to be imported.
(8) Select the Copy or Move icon.
(9) On the right side of the screen, navigate to and open the controller’s Label folder.
(10) Select the Move/Paste icon.
(11) Remove the USB memory device from the controller.

End of procedure.

OPERATION
Export Label
To export a label from the printer to a USB memory device:
(1) Insert the USB memory device into a USB port on the controller.

(4) Open the controller’s Label folder.
(5) Select the tick box next to the label to be exported.
(7) On the right side of the screen, navigate to and open the USB folder.


End of procedure.

OPERATION
Delete Label
To delete a label from the Labels folder:
(2) Open the controller’s Label folder.
(3) Select the tick box next to the label to be deleted.
End of procedure.

OPERATION
Import Image
Notes: (1) .jpeg, .png and .bmp image files are supported.
(2) Ensure the image file’s pixel height is smaller than the print group’s label height.
To import an image into the controller from a USB memory device:
(1) Insert the USB memory device containing the image file into a USB port on the controller.

(6) Open the folder that contains the image file.
(7) Select the tick box next to the image to be imported.
(9) On the right side of the screen, navigate to and open the controller’s Label folder.

End of procedure.

OPERATION
Import Font
Note: All true type fonts are supported.
To import a true type font into the controller from a USB memory device:
(1) Insert the USB memory device containing the font file into a USB port on the controller.

(6) Open the folder that contains the font file.
(7) Select the tick box next to the font to be imported.
(9) On the right side of the screen, navigate to and open the controller’s Font folder.

End of procedure.

OPERATION
STATUSES, ALERTS AND FAULT FINDING

Statuses
Shown below are some printer statuses and their explanations. Printer statuses are displayed on
the Status tab at the top of the QuickStep interface.
Status Status Tab Colour Explanation
Idle Grey The print group is not active.

Ready Green The print group is ready to print.
Alerts
Alerts are displayed on the Status tab at the top of the QuickStep interface. When multiple alerts
occur, only the highest alert will be displayed. If multiple alerts occur, the full list of alerts can be
viewed by selecting the status tab.
There are two different alert levels:
Alert Level Status Tab Colour Explanation
Alarm Red There is a serious problem with the print group.

Printing may stop until the alert is cleared.
Warning Amber There is a problem with the print group but
printing will continue.
To clear an alert or view information about how to solve the alert:

(1) Select the Status tab.
(2) The icons illustrated below will become available to select.
Icon Explanation
Select the Details icon to display the following information:

• Date and time the alert occurred.
• Alert ID number.
• Alert level.
• Detailed information about the alert.
• A clear button to acknowledge and clear the alert.
End of procedure.

OPERATION
Printing Process Alerts
No. Alert Text Alert Level Description
5010 Cartridge n: Ink empty Alarm The ink cartridge is empty.

(Red Alert)
Remedial action: Change the ink
cartridge.
5011 Cartridge n: Ink level Low Warning The ink cartridge level is Low.
(Amber Alert)
Remedial action: Prepare to change the
ink cartridge.
5012 Cartridge n: Smartcard ink Alarm The ink cartridge is empty.
out (Red Alert)
cartridge.
5013 Cartridge n: Ink empty Alarm The ink cartridge is empty.
warning (Red Alert)
cartridge.
5014 Cartridge n: Smartcard ink Alarm The ink cartridge is empty.
out warning (Red Alert)
cartridge
5015 Cartridge n: Ink Warning The recorded ink level on the ink
consumption could not be (Amber Alert) cartridge chip is different to the
written into smartcard recorded level on the controller.
Remedial action: Reduce the print

speed and the horizontal resolution.
Keep the cartridge in the print head to
see if the alert self-corrects. Change the
ink cartridge if the alert does not
self-correct.
5030 Maximum speed Warning The maximum print speed has been
exceeded (Amber Alert) exceeded.
Remedial action: Reduce the

production line speed. Or reduce the
label DPI.
5033 Print Head n cartridge not Alarm Unsupported ink cartridge type fitted.
supported (Red Alert)
Remedial action: Ensure the correct ink
cartridge is fitted.
5034 Print Head n no cartridge Alarm Cannot read the ink cartridge.
available (Red Alert)
cartridge is fitted.

OPERATION
5036 Print Head n FPGA status Alarm Communication error between the print
(Red Alert) head and the controller.
Remedial action: Restart the controller

and/or replace the print head. Contact
your local support office if the alert
continues.
5037 Print Head n interface Alarm Communication error between the print
error (Red Alert) head and the controller.
Remedial action: Remove the print

head and restart the controller. Contact
your local support office if the alert
continues.
5038 Print Head n Alarm Communication error between the print
communication errors (Red Alert) head and the controller
Remedial action: Restart the controller.

Contact your local support office if the
alert continues.
5040 Print image is not ready, Alarm The print image cannot be built up in
Print Group n (Red Alert) time.
Remedial action: Reduce the

production speed, or remove variable
elements from the label.
5041 Input for start print of Print Alarm The start mode does not match print
Group n not configured (Red Alert) head group settings.
Remedial action: Check the label’s print

start mode and check print trigger
settings.
5043 Faulty input of Print Group Alarm Incorrect encoder speed configuration.
n for line speed (Red Alert)
Remedial action: Check the encoder
configuration.
5044 Print head n not present Alarm The print head is not connected or there
(Red Alert) is a communication error.
Remedial action: Stop printing and

connect a print head.
5046 Error image update Alarm Error when creating the image/updating
counter n (Red Alert) a counter element.
Remedial action: Check the

configuration of the counter elements.

OPERATION
5047 Error image update text Alarm Error when creating the image/updating
(Red Alert) a variable text element.

configuration and content of variable
text elements.
5048 Error image update date Alarm Error when creating the image/updating
(Red Alert) a clock or shift code element.

configuration and content of clock and
shift code elements.
5049 Error image update Alarm Error when creating the image/updating
barcode (Red Alert) a barcode element.

configuration and content of the
barcode elements. Check content of
any dynamic elements embedded in
barcodes.
5051 Buffers not synchronised Alarm Monitoring synchronization of
(Red Alert) Dynamark buffers has detected errors.
Remedial action: Check the print head

group activation process to determine if
a common “product detect” triggers
printing in individual print head groups
during active print.
5201 Print Head n Cartridge not Alarm Ink cartridge does not contain a smart
supported (Red Alert) card chip. Or, the ink cartridge is not
supported.

cartridge is installed.
5202 Print Head n no Cartridge Alarm Ink cartridge is not available.
available (Red Alert)
Remedial action: Ensure the correct
cartridge is installed
5203 Cartridge n: not allowed Alarm The ink cartridge type does not match
(Red Alert) an allowed type configured in the “Ink
Restriction” menu.

cartridge is fitted. Or, modify the ink
restriction list.

OPERATION
5204 Cartridge n: not allowed Warning The ink cartridge type does not match
warning (Amber Alert) an allowed type configured in the “Ink
Restriction” menu. In Auto-Swap mode,
printing will continue on the other print
head.

cartridge is fitted. Or, modify the ink
restriction list.
5205 Cartridge n: Ink near Warning The ink cartridge is nearly empty.
empty (Amber Alert)
Remedial action: Prepare to change the
ink cartridge.

OPERATION
Control Process Alerts
5062 Trigger output pulse Alarm Trigger output pulses are overlapping.
overlap (Red Alert)
Remedial action: Check the trigger
signal output configuration. Decrease
the pulse length of the trigger output in
the print trigger menu.
5100 No PD, Print Group n Alarm No “Product Detect” detected during
(Red Alert) the specified distance.
Remedial action: Check the “Distance

to check PD signal (mm)” setting in the
print trigger menu.
5101 Multiple PD, Print Group n Alarm A “Product Detect” signal has been
(Red Alert) received during printing.
Remedial action: Check the print trigger

setup. Check the length of printed label.
5102 Second PD while no Alarm A “Product Detect” signal has been
encoder, n (Red Alert) received when no encoder movement
has been detected.
Remedial action: Check the print trigger

setup.
5130 Auto-Swap Print Head n Alarm Auto-Swap cannot be disabled.
not ready (Red Alert)
Remedial action: Turn off the “Inhibit
Auto-Swap” input signal.
Or check the status of the other print
head in the auto-swap pair.
5207 Print head n power error Alarm A print head error has been detected.
(Red Alert)
Remedial action: Shut down the
controller. Remove the print head and
restart the controller.
5208 Print head n not Alarm The connected print head is not
supported (Red Alert) supported.
Remedial action: Shut down the

controller. Remove the print head and
restart the controller.

OPERATION
5209 Print head n FPGA version Alarm FPGA version of the print head is not
not supported (Red Alert) supported.
Remedial action: Restart the controller,

to automatically update the print head
FPGA.
5210 Encoder mode of Print Alarm There is a conflict between the encoder
Group n is not match (Red Alert) input mode for the label and the print
group settings.
Remedial action: Check the encoder

input mode and the print group
settings.
5211 Faulty input of Print Group Alarm The print trigger setting is configured
n for print trigger. (Red Alert) for I/O. The controller is not configured
for I/O.
Remedial action: Check the I/O

assignment setting. Or change the type
of product detect sensor.
5212 Encoder input of Print Warning The encoder input is configured for
Group n is wrong (Amber Alert) “photocell encoder”. The controller is
not configured for I/O.
Remedial action: Check the I/O

assignment setting. Or change the type
of product detect sensor.
6021 Language file could not be Alarm The language file could not be opened.
opened (Red Alert)
Remedial action: Check the language
file.
6055 “xx.lbl” was not read, file Alarm Error reading the label file.
could not be read (Red Alert)
Remedial action: Check if the label file
is available. Contact your local support
office if the problem continues.
6056 “xx.lbl” was not read, no Alarm Error reading the label file.
free memory available (Red Alert)
problem continues.

OPERATION
6060 Print head count of Alarm The number of print heads for the label
“xx.lbl” is wrong (Red Alert) does not match the print group.
Remedial action: Load the label to the

print head group with the correct
number of print heads. Or adjust the
label height.
6061 Encoder mode of n is Warning The encoder mode for the label does
wrong (Amber Alert) not match the print group.
Remedial action: Load the label to the

print group with the correct encoder
mode, or change the encoder mode.
6062 Start mode of n is wrong Warning The start mode for the label does not
(Amber Alert) match the print group.
Remedial action: Check the label’s print

start mode and check print trigger
settings.
6069 Mandatory vtext missed, Alarm The mandatory data for a variable text
enter data before printing (Red Alert) element has not been entered.
Remedial action: Enter the variable text

element data.
6070 Check label file “xx.lbl” Alarm Error importing label file “xx.lbl”.
(Red Alert)
Remedial action: Check the label file
and save the file again.
6071 Check config file “xx.xml” Alarm Error importing the configuration file
(Red Alert) “xx.xml”.

configuration file and save the file
again.
6072 Check ink file “xx.xml” Alarm Error importing the ink file “xx.xml”.
(Red Alert)
Remedial action: Check the ink file and
save the file again.
6073 File n for label “xx.lbl” Alarm Error in the label file “xx.lbl”.
does not exist (Red Alert)
Remedial action: Check if the file is
available and load the label again.
6074 Check config file, heads Alarm There are more print heads configured
number locked (Red Alert) than enabled by the activation code.
Remedial action: Correct the number of

print heads in the configuration file.

OPERATION
6075 Check config file, groups Alarm There are more print groups configured
number locked (Red Alert) than enabled by the activation code.
Remedial action: Correct the number of

print groups in the configuration file.
6104 File n missing Alarm Cannot find the file.
(Red Alert)
Remedial action: Check the file. Copy
the file onto the system.
6111 Modify print label; not Alarm Cannot load the label to print. Label file
enough memory (Red Alert) is too big.
Remedial action: Reduce the number of

label elements and reduce the size of
the label.
6114 Faulty group number Alarm Error loading the label to print.
(Red Alert)
Remedial action: Check the print group
number. Correct the number and load
the label again.
6115 Fault print message field Alarm Error in the label.
(Red Alert)
Remedial action: Check elements in the
label and load the label again or restart
the controller.
6116 True type font error Alarm Error in label.
(Red Alert)
Remedial action: Check the font in the
label and restart the controller.
6118 Faulty print head number Alarm Error in label.
(Red Alert)
Remedial action: Check the print head
number. Correct the number and load
the label again.
6120 Error with bmp file Alarm Error in label.
(Red Alert)
Remedial action: Check the label’s
graphic elements.
6121 Error in bmp file format Alarm Error in label.
(Red Alert)
Remedial action: Replace the incorrect
format graphic with correct format
graphic. Load the label again.

OPERATION
6123 Print image not exist Alarm Error in the label.

(Red Alert)
Remedial action: Check the I/O settings
and label select settings.
6125 Faulty start position of Alarm Error in the label.
element (Red Alert)
Remedial action: Change position of
label elements and load the label again.
6127 Counter not found Alarm Error in the label.
(Red Alert)
Remedial action: Check/change the
counter name and load the label again.
6170 Date/Time of field x is Alarm Error in the label.
wrong (Red Alert)
Remedial action: Check the clock
element in label and load the label
again.

OPERATION
Cyclic Operation Alerts
6200 Barcode “x”: error “n” Alarm Error generating the barcode label
(Red Alert) element.
Remedial action: Correct the barcode

format.
Error code & description:

0 = No error
1 = Invalid parameter/unsupported
value
2 = Wrong character/invalid data
3 = Wrong number or input characters
4 = Invalid number of input characters
in combination with composite
5 = Input string too long
6 = Barcode does not fit into bounding
rectangle or line is too small for print
resolution
7 = No barcode data
8 = Not supported
9 = Method or barcode type not
implemented
10 = Unexpected error
11 = Out of memory
12 = Wrong check digit
13 = Quiet zone too small for vertical
bearer bars
14 = Invalid character for hexadecimal
digit
15 = External library is missing
16 = BC Create must be called before
17 = Invalid or missing code page or
invalid characters
18 = Invalid data format. Examine the
specification
6210 No connection to Alarm Dynamark authentication protocol.
authentication server: n (Red Alert) Connection to the authentication server
broken.

Check the server status and connection
to the server.
6220 Logging directory almost Alarm Error saving the logging file.
full (Red Alert)
Remedial action: Make space on the
internal hard drive.

OPERATION
6221 Error writing logging file Alarm Error saving the logging file.
(Red Alert)
6222 Error writing logging copy Warning Error saving the logging copy file.
file (Amber Alert)
6251 Font style (bold or italic) is Warning Invalid font style.
invalid) (Amber Alert)
Remedial action: Allocate the Italic or
Bold font in the controller.
11050 Failed to writing cfr log Alarm Error while saving CFR log.
(Red Alert)
CFR partition.
General System Alerts
11015 Insufficient RAM to create Alarm There is insufficient RAM to create text.
text (Red Alert)
problem continues.
11016 Formal error in text file Alarm Error in the language file.
(Red Alert)
Remedial action: Check and correct the
language file.
11051 Initializing the RTC clock Alarm System clock reset with backup battery
(Red Alert) running out.
Remedial action: Reset the system

clock. Contact your local support office
for battery replacement.

OPERATION
Print Quality Faults
Problem Example Action
Print face too far away Lower the print head until
from the substrate the print quality is
acceptable
Print face touching the Raise the print head until
substrate the print quality is
acceptable
Print face at an angle Ensure the rows of print
nozzles are parallel with
the leading edge of the
substrate
Print nozzles parallel with Ensure the print nozzles
the movement of the are perpendicular to the
substrate product movement
Print face nozzles have Wipe print face or
become blocked perform a micro purge. If
the nozzles do not
unblock replace the ink
cartridge
Print becomes blurred Print nozzles are
over the top or bottom of perpendicular to product
the text movement. However, the
print face is not parallel to
the substrate
The encoder is slipping or Check the encoder
internal speed set on the installation or the speed
G-Series does not match settings on the G-Series
the actual line speed
Print too faint Increase horizontal or
vertical DPI
Print too dark/too much Decrease horizontal or
ink on substrate or ink vertical DPI
consumption too high
Stitch heads are not Ensure brackets are
aligned correctly robust and correctly set.
Check the print delay in
the install groups section
of the software
To lower ink consumption, differing fonts can also be used. Courier font increases the
consumption when compared to many True Type fonts.

OPERATION

PART 5 : MAINTENANCE
CONTENTS
Page
INK CARTRIDGE REPLACEMENT ............................................................................................ 5-3
PURGE BLOCKED INK CARTRIDGE NOZZLES ....................................................................... 5-5
CLEAN INK CARTRIDGE NOZZLES ......................................................................................... 5-6
SOFTWARE BACKUP, RESTORE AND UPGRADE ................................................................... 5-8
Backup ................................................................................................................................. 5-8
Restore ................................................................................................................................. 5-9
Upgrade ................................................................................................................................ 5-10

MAINTENANCE

MAINTENANCE
INK CARTRIDGE REPLACEMENT

Contact with chemicals can cause skin or eye damage. Refer to Safety Data Sheet.
CAUTION: Hazardous Chemicals. Risk to the environment.
Follow local waste disposal regulations to dispose of used cartridges.
Note: Change the cartridges promptly to avoid poor printing.

To replace an ink cartridge:
select Stop.


MAINTENANCE

End of procedure.

MAINTENANCE
PURGE BLOCKED INK CARTRIDGE NOZZLES

If the ink cartridge nozzles become blocked, a micro purge will fire the nozzles to remove the
blockage.
To perform a micro purge:
(2) Select a Print head tab, to choose which print head to purge.
(3) Select Purge.
(4) If the micro purge does not clear the blocked nozzle, clean the nozzles, see page 5-6.
End of procedure.

MAINTENANCE
CLEAN INK CARTRIDGE NOZZLES

To clean the ink cartridge nozzles:

select Stop.


MAINTENANCE
End of procedure.

MAINTENANCE
SOFTWARE BACKUP, RESTORE AND UPGRADE

Backup
To backup the labels, service files or both:
(1) Ensure the print groups are not printing. If the print groups are printing, select Stop > All
print groups > Stop.
(3) Select Home > Setup > Backup & restore > Backup.
(4) Select the Select folder for backup dialogue box.
(7) Press Select to save the backup to the top level of the USB. Or open a folder where the
backup will be saved and press Select.
(8) Select the backup type:
Label Save a backup of all label files that are stored in the controller.
Service Save a backup of the service files. Service files provide diagnostic
information for service engineers. Service files cannot be restored.
Both Save a backup of the label and service files.
(9) Select Backup.

(10) Do not remove the USB memory device, until the backup is complete.
End of procedure.

MAINTENANCE
Restore
Note: Only the printer’s label files can be restored.
To restore the label files:
(2) Insert a USB memory device containing the label backup file into one of the controller’s
USB sockets.
(3) Select Home > Setup > Backup & restore > Restore.
(4) Select the Select backup file dialogue box.
(7) Navigate to and select the backup file.
(8) Select Restore.
(9) Do not remove the USB memory device, until the restore is complete.
End of procedure.

MAINTENANCE
Upgrade
To upgrade the printer’s software:
(1) Connect an empty USB memory device to a PC.
(2) Copy the .zip upgrade file to the root directory of the USB memory device.
Note: Do not unzip/extract the .zip file.
(5) Select Home > Setup > Backup & restore > Upgrade.
(6) Select the Select upgrade file text entry box.
(9) Select the upgrade .zip file.
(10) Select Upgrade.
(11) Do not remove the USB memory device, until the upgrade is complete.
Note: The controller will automatically reboot, at the end of the upgrade process.
End of procedure.

Domino Gx-Series Product Manual - Part No. EPT053091
Domino Printing Sciences plc has a policy of continuous product improvement, the Company
therefore reserves the right to modify the specification contained within this document without notice.
© Domino Printing Sciences plc 2019. All rights reserved.
For additional documentation, including other available languages, either scan

the QR code, or go to https://mydomino.domino-printing.com
Domino Printing Sciences plc Domino Amjet Inc.

Bar Hill 1290 Lakeside Drive
Cambridge CB23 8TU Gurnee IL.60031
England U.S.A.
Tel: +44 (0)1954 782551 Tel: +1 847 244 2501
Fax: +44 (0)1954 782874 Fax: +1 847 244 1421
Email: enquiries@domino-uk.com Email: solutions@domino-na.com
EPT053091_2
www.domino-printing.com

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(2) EPT053091 Issue 2 January 2020

Domino UK Limited Domino North America

Tel: +44 (0)1954 782551 Tel: 847 244 2501

EPT053091 Issue 2 January 2020 (3)

European EMC Statement

(4) EPT053091 Issue 2 January 2020

EPT053091 Issue 2 January 2020 (5)

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WARNINGS, CAUTIONS AND NOTES

WARNING: A hazard that may cause death or injury.

CAUTION: A hazard that may cause damage to equipment or the environment.

Note: Important additional information.

Risk of fire by igniting flammable material.

Risk of coming into contact with electricity.

Beware of Electrostatic Discharge (ESD). Electrostatic precautions must be used:

Eye protection must be worn.

Disconnect power before carrying out maintenance or repair.

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Connect an earth terminal from the product to an appropriate ground source.

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INKS AND FLUIDS INFORMATION

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Spillages and Disposal

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PRODUCT/BATTERY END OF LIFE

CAUTION: Hazardous Material. Risk of damage to equipment and environment.

Recycling information in accordance with

Product mark Battery mark

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USA STATE OF CALIFORNIA BATTERY STATEMENT

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Standard Print Head

Standard Print Head

Multi Print Head

Multi Print Head

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Print Head Configurations

2 Print Groups, 1 Print Head in each Group.

1 Print Group of 2 Print Heads.

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1 Print Group of 4 Print Heads.

2 Print Groups, 2 Print Heads in each Group.

2 Print Groups of 3 Print Heads and 1 Print Head.

3 Print Groups of 2 Print Heads and 1 Print Head

4 Print Groups, 1 Print Head in each Print Group.

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Print Head Status Light

Print Head Status LED Location

Red Red There is a print head fault.

Blue Green/Red Blinking No ink cartridge.

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