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  • Lesson 5

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    Fel An Gaitera
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    The speaker was trying to order gardening materials from a store, but the seller did not understand what was being said due to the speaker's pronunciation. For example, the speaker said "fork handles" but the seller heard "four candles". The seller would understand words based on their similarity to what was said. The main cause of the miscommunication was differences in pronunciation from having different first languages. To resolve it, the speaker repronounced the words and provided more details about the materials, while the seller would suggest options similar to what they thought was said. In the future, both speakers could have taken steps to prevent misunderstandings like ensuring the message was clear before going to the store and actively listening to each other.

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    LESSON 5

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    The speaker was trying to order gardening materials from a store, but the seller did not understand what was being said due to the speaker's pronunciation. For example, the speaker said "fork handles" but the seller heard "four candles". The seller would understand words based on their similarity to what was said. The main cause of the miscommunication was differences in pronunciation from having different first languages. To resolve it, the speaker repronounced the words and provided more details about the materials, while the seller would suggest options similar to what they thought was said. In the future, both speakers could have taken steps to prevent misunderstandings like ensuring the message was clear before going to the store and actively listening to each other.

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    © All Rights Reserved
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    6 views2 pages

    Lesson 5

    Uploaded by

    Fel An Gaitera
    The speaker was trying to order gardening materials from a store, but the seller did not understand what was being said due to the speaker's pronunciation. For example, the speaker said "fork handles" but the seller heard "four candles". The seller would understand words based on their similarity to what was said. The main cause of the miscommunication was differences in pronunciation from having different first languages. To resolve it, the speaker repronounced the words and provided more details about the materials, while the seller would suggest options similar to what they thought was said. In the future, both speakers could have taken steps to prevent misunderstandings like ensuring the message was clear before going to the store and actively listening to each other.

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    © All Rights Reserved
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    of 2

    LESSON 5- ASSIGNMENT

    1.What did one speaker say that was not understood by the person he/she was speaking with?
    - The speaker was ordering materials or tools for gardening, however the person on the counter
    didn’t understand what he was saying because of the pronunciation while telling the seller one
    by one. Just like the word “fork handles” which was heard as “four candles” making the job of
    the seller more confusing and exhausting.

    2.What was the other speaker’s understanding of what was said?


    - He understands the words to the nearest thing it is similar with the pronunciation or correct
    way of saying it.

    3.What do you think were the causes of the miscommunication?


    - I think the primary cause of having miscommunication is the accent of a person while
    pronouncing the words they want to convey. Not all are people has English as their first
    language making it harder for both the speaker and to the person he/she is speaking to . That it
    usually leads to confusion or misinterpretation of the word the speaker has said it either makes

    a funny result or an argument to some situations. Most people tend to conclude that
    miscommunication results from speaker’s lack of proficiency in a language.

    4.How was the miscommunication resolved?


    - The other speaker uses a strategy to solve the miscommunication such as pronouncing it again
    and asking the buyer the type of material it is related, such as supporting details of the word is
    related to such as examples or the first speaker will just provide the exact prescription of what
    he was saying for the other speaker to understand the word. A couple of strategies was used to
    resolve the problem just like being concise and informative in a way so that they can again
    solve the miscommunication.

    5.What should have been done by each speaker to prevent the miscommunication?
    - He should atleast recognize that passive hearing and active listening are not the same. Engage
    with the verbal/nonverbal feedback of others, and adjust your message to facilitate greater
    understanding. And maybe tried to correct his spellings and writings of the correct word such as
    searching it on the internet before going to the store to make it easier for the other speaker
    incase he/she can’t understand well of how you pronounce the name. And take time to
    understand as you try to be understood. Be open to what the other person is saying.

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