LLM IN CORPORATE AND FINANCIAL MODE

(BLENDED LEARNING PROGRAMME)

From Jindal Global Law School (JGLS), powered by upGrad

upGrad SUPPORT MANUAL

(Applicable for September 2020 batch onwards)

Contacts

Following are some of the key email IDs and the corresponding purposes for which they will be used in
the programme (at different points in time). Please ensure you have removed these email IDs from your
spam list. Else, you may not receive important updates about the program.

Email ID Purpose
To share all updates regarding the programme (e.g.,
Live Session notification and Exam Date reminders).
Please note that all updates regarding academic
matters will be sent by the Programme Director,
<student mentor>@upgrad.com Blended Learning LLM Programme
To reach out to the Student Mentor to get
updates/resolve technical issues (non-academic
queries; for example, live sessions, program-
jgssupport@upgrad.com structure-related queries)
Click on the “Report an Error” button on the Content-related issues/queries
bottom left corner of the session page on the (e.g., issues or queries pertaining to the content on a
learning platform session page)
You can write to this email ID if you are not satisfied
with the resolution provided by your Student
Mentor. Please note that all queries regarding overall
programme related academic matters must be sent
to the Programme Director, Blended Learning LLM
Programme at llm-blended-
llmsupport@upgrad.com programmedirector@jgu.edu.in
coaching@upgrad.com Queries related to career mentorship sessions
Automated communications (e.g., module deadline
noreply@upgrad.com reminders)

Class Participation – Guidelines

A discussion forum is a way to effectively network with peers and get doubts cleared. Students can
access the Discussion Forum through the platform/mobile app. The forum is organised by topic and is
constantly monitored by Teaching Assistants (TAs).
Please note that the Discussion Forum is meant for addressing academic doubts/queries and for
course-related topics only. For any non-academic doubts, students are encouraged to use the social
media/WhatsApp groups, or consult Student Mentors.

Guidelines for Posting Queries on the Discussion Forum

Since the Discussion Forum is meant for addressing academic doubts/queries and for course-related
topics only, any inappropriate posts, which add no learning value, will be deleted promptly and
students making such posts may be penalised.

Students are not allowed to request or share solutions of any graded component of the programme on
any platform or on the Discussion Forum. Any violation of this policy will result in a zero score for that
particular graded component. If a student is found to violate this policy a second time, then the Academic
Committee will decide on the necessary disciplinary action to be taken against that student.

Doubt/Query Redressal Timelines

The Discussion Forum has been created with the intention of fostering peer-to-peer learning. Hence,
you are encouraged to resolve your batchmates’ queries.

A couple of hours after posting a query, the Discussion Forum will allow batchmates to respond to
queries. Course Instructors and their Teaching Assistants (TAs) may, if needed, guide the discussion in
the right direction or verify a response.
Class Participation

Points are awarded based on the quality of posts, which is measured by peer upvotes and TA
verifications, and not on the basis of number of posts. No points are awarded for simply posting
questions/answers. TAs can verify multiple answers to the same question.

Please note that points awarded on the Discussion Forum are not the same as marks.

Reporting an Issue

The programme endeavours to impart high-quality learning and provide superior learning experience.
Multiple initiatives are taken to ensure your learning is seamless and of the highest quality. However,
despite multiple rounds of reviews, there may be a few inadvertent gaps in the learning experience;
you can report these gaps by clicking on the “Report a Mistake” button at the bottom of every page,
as shown in the image below.

Once you report an issue, a ticket is raised and the issue is resolved within 24 hours. While reporting
an issue, you have the option of describing the problem. To ensure that your problem is resolved at
the earliest, you should describe it in detail or provide a screenshot.

“Report a Mistake” feature cannot be used for clearing academic doubts. This feature should be used
only to report technical errors and gaps in the learning experience (e.g., platform error, text/video
error and content error)

Extracurricular Activities

Extracurricular Activities

During the course of the program, several extra-curricular activities, such as industry guest lectures
and offline networking sessions (or upGrad Basecamps) may be organised at the discretion of the
University. These sessions are extremely important to keep yourself abreast of the latest updates
and trends in the legal industry and also to build a professional network, which will help you
tremendously in your career. Participation in such events makes your profile stand out and
increases the chances of building a successful career.
Student Mentors will notify you of such events in advance. Schedules for these events will also be
displayed on the calendar provided on the platform/app. Students are expected to attend such
events and derive maximum benefit from the same.

Placement Support Policy

Scope
Students can avail assistance with internship/placement by opting for Placement Support Services.
The Career Services team at upGrad will provide reasonable support and assistance to eligible
students who have opted for this service. However, it is the individual responsibility of every student
to secure his/her own internship/placement. Placement support is a complementary service, and it
may include some or all of the following aspects:
● Resume and LinkedIn profile building, with constructive feedback
● Career counselling
● Job search strategy
● Mock interviews to help students prepare for actual interviews
● Identifying recruiters based on their manpower needs (matching job descriptions with ideal
candidate profiles) and inviting companies to participate in the recruitment process
● Following up with recruiters and scheduling interviews
● Following up with recruiters on their selections and offers
● Following up with students to ensure adherence with the recruiters’ timelines for offer
acceptances

Student Eligibility Criteria

Placement Support Services will be provided solely at the discretion of upGrad to students meeting
the following eligibility criteria:
● Mandatory completion of the Career Prep Content;
● Successful clearance of all skill and employability tests;
● Usage of resume and LinkedIn profiles, which have been updated as per upGrad guidelines
and approved by upGrad; and
● Full attendance for all Mentorship Calls and Live Sessions, as per the schedule provided by
upGrad.

upGrad shall not be liable to offer Placement Support Services to any student who does not satisfy all
of the above criteria.
Process
The list below summarises the salient points of the placement support process:
● A student may choose a Job Description/job role to apply for from the list proposed by upGrad.
● A student has to nominate his/her candidature to all the job opportunities or to a minimum
of 3 job opportunities proposed by upGrad, whichever is lower, per month.
● A student is permitted to interview only with companies that shortlist him/her and shall not
dispute or question the decisions of the recruiter company.
● Each student will have the opportunity to attempt a maximum of 5 final round interviews. If a
student is not able to convert the opportunities into an offer, then he/she will be considered
out of the placement support process.
● Any discussion/test conducted to screen a student for possible employment is regarded as an
interview or an attempt. Therefore, an attempt/interview includes face-to-face rounds, video
conference, telephonic rounds, etc. written tests will also be counted as attempts.
● upGrad does not tolerate unprofessional behaviour (reneging, dishonouring commitments,
falsification, etc.). All students must honour the job offers received through this process. This
is to protect the reputation of upGrad with other firms for future placement opportunities, as
companies are known to blacklist organisations whose students do not join after being
appointed. You will be held liable for the ramifications in such a case.
● Students are expected to apply to the JDs floated through the placement process after getting
a thorough understanding of the roles.
● If a company shortlists a student based on the resume provided by him/her, but the student
decides to opt out of accepting the offer made by that company, because of the
brand/salary/role or for any other reasons, then he/she will need to communicate the same
to the Career Services team within 24 hours.
● If a student has applied with a company and has been shortlisted, then he/she shall have to
be available for the interview and this will be considered an attempt. The student shall not be
eligible for placement support if he/she refuses to be available or fails to be present for the
interview scheduled by the company.
● A student shall not be eligible for placement support if he/she refuses an offer made by a
company.
● A student getting interviewed and receiving an offer (whether accepted or not) will be
prohibited from attending any further interviews.
● If a student needs any clarification, then he/she must seek the same before accepting an offer.
● All students are obliged to adhere to the recruiting company’s timeline to accept a job offer
and should submit their acceptances ONLY through the Career Services team.
● A student is encouraged to apply with a company directly and keep his/her upGrad Student
Mentor informed of the same. In such a case, upGrad may choose to provide the following
additional services subject to availability:
a) Assist in preparing for the company-specific test/mock interview
b) Connect with the upGrad alumni working in that company
 c) Recommend the student to the company HR/decision maker through the Career
Services Team’s internal network
● Any student who receives an offer on his/her own is obliged to communicate the same to the
Career Services Team within 24 hours of receipt of such an offer.
● Students will be entitled to Career Services support up to 6 months after the completion of a
program.
● All costs and expenses related to this process, including, but not limited to, costs of travel to
attend interviews, recruitment events, etc. shall be borne solely by the student.

Code of Conduct for the Placement Process

The following points constitute the Code of Conduct for the placement process:
● Any student found misrepresenting or fabricating any fact about his/her candidature
submitted to any recruiting company will be expelled from Placement Support Services.
● No student is allowed to communicate – verbally or in writing – with any recruiting company
without the consent of the Career Services team.
● No student shall publish, share or communicate any JD or other information related to
placements with any third party verbally, in writing, through postings on any social media
platform or in any other form.
● Once accepted, no student shall renege on a job offer.
Consent
By opting for these services, you give upGrad consent to share your personal information, including,
but not limited to, your CV or resume, with potential recruiters, headhunters, etc. for consideration.
Furthermore, in case you are placed successfully through our programme, you give us permission to
use your name, voice, photo or video, and placement specifics, on the upGrad educational platform
or website, or in any upGrad marketing material, in perpetuity.
Disclaimer
upGrad is not responsible for the actions or omissions of the recruiter companies. The student
understands that upGrad does not have any control over the recruiter company, its actions or
decisions, and shall not be held responsible for the same. Additionally, the Placement Support
Services are in no way a guarantee or assurance that the student will be shortlisted, interviewed or
placed, or that the student will find roles suitable to his/her specific requirements.
Disqualification
In addition to any grounds for disqualification mentioned in the policy, any student who is reported
for an act of plagiarism, or for the violation of a code of conduct or any other programme policy, will
be disqualified from receiving Placement Support Services. Additionally, any student who does not
abide by this policy and upGrad’s instructions shall be disqualified from receiving these services.
In case of a dispute over any of the above policies, the Career Services team reserves the right to take
appropriate action as deemed fit in the best interest of upGrad.
Referral Policy and Flow

Referee (Friend)

1. Eligible for a referral benefit provided a valid referral code is applied at the time of
submitting the application
2. Referral benefit shall be adjusted against the last instalment of the programme fee payable
3. Where the ‘Friend’ pays the full programme fee, without adjusting the referral amount, the
corresponding referral benefit shall be processed after deducting TDS as per applicable laws
4. Referral benefit shall be available even if the ‘Advocate’ later claims a refund of the
programme fee paid, i.e., the referral benefit for the ‘Friend’ is not dependent on the action
of the ‘Advocate’

Referrer (Advocate)

1. Eligible for referral benefit provided his/her valid referral code is applied by the ‘Friend’ at
the time of submitting the application
2. The amount of referral benefit for the ‘Advocate’ shall be determined on the basis of the
programme on which the ‘Friend’ has registered and for which he/she has paid
3. Where the ‘Advocate’ and the ‘Friend’ are enrolling for the same cohort (and assuming all
other conditions specified above are satisfied):
a) ‘Friend’ is required to pay the block amount
b) The referral bonus to the ‘Advocate’ will be processed separately in 3 working days
following the day on which block amount is paid by the ‘Friend’ via payment gateway,
refund or bank transfer (in case of direct payments)

Other points to be noted:

● Existing student/alumni: Double referral benefit for both ‘Advocate’ and ‘Friend’ is
applicable, and the amount of referral benefit shall be determined on the basis of the new
programme on which the ‘Friend’ enrolls
● In case anyone is receiving any other form of scholarship/discount, he/she will not get the
referral discount
● Only ‘paid students’, and not ‘leads’, shall be entitled to receiving referral benefits under
the referral policy
● Where the referral amount has to be processed by way of bank transfer, the applicable
TAT shall be 3 working days from the receipt of the duly filled refund form in case of
internal/university-partnered programs
● Validity of any referral code: There is no specific validity period for referral codes. They
are never time barred
● There is no upper limit to the number of applications that can be submitted with a single
referral code. However, the limit shall be evaluated on a case-to-case basis. Finance and
Tech teams shall run the checks listed below and decide whether to continue or invalidate
a code. The same shall be supported with due approvals from either of the founders:
○ Source of referee: Whether through any marketing channel or through a referrer
(Advocate)
○ Number of times the referral code has been used already
○ Communication by the Finance team with the student (Advocate) to know the
intention