Mudan�as nos exames da carreira ITIL em 2018

https://www.axelos.com/global-itsm-research-programme

(BOM) http://tiinside.com.br/tiinside/services/23/07/2018/nova-versao-do-framework-
iti-sera-lancada-em-2019/

(BOM) https://www.cio.com/article/3269830/it-service-management/revitalizing-itsm-
with-a-new-itil-framework.html

(BOM) https://www.simplilearn.com/itil-key-concepts-and-summary-article

(BOM) https://www.youtube.com/watch?v=_IEU-bOd08E

(BOM) https://www.youtube.com/watch?v=a7MxLvs3Kc8 (S� � antigo, mas a ess�ncia da

compara��o n�o muda)

https://www.mundoitil.com.br/itil-foundation/

https://www.tiexames.com.br/novosite2015/blog-detalhe.php?id=31

http://www.cromosti.com/2018/01/06/atualizacao-na-itil-janeiro2018-o-que-mudou/

http://managementplaza.es/blog/nuevo-itil-2018/

https://freshservice.com/itil/itil-upgrading-2018-can-expect-update-blog/

https://optimalconnectionscom.wordpress.com/2018/07/09/itil-v4-is-coming-read-the-
latest-details/

-- MATERIAL DE ESTUDO --

(EXCEL!) https://www.test-questions.com/itil-f-exam-questions-05.php
(EXCEL!) https://www.youtube.com/watch?v=j5UuiiglvyA
(EXCEL!) https://www.youtube.com/watch?v=NrfYljubKrU