Professional Documents
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This week we will look at the process of negotiating a contract and of managing legal
risks.
Different negotiation techniques will be examined, and the central importance of effective
communication will be emphasised.
Learning objectives
My comment :
Noted and thanks.
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
3.2 Introduction
After drafting, comes negotiation. This is the point in a commercial transaction when
value can be added to the transaction.
The negotiation process is crucial to ensuring that risk is mitigated. It also ensures that the
commercial agreement reached between the parties and the commercial objectives of the
client are accurately documented in the contract.
My comment :
Noted. These information are very useful to me.
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
“The process in which the parties iron out the details of the contract before committing
the terms to writing. Parties attempt to negotiate terms that are favorable to themselves.
When negotiating, each party assesses the risk or benefit of including a particular
term.”
My comment :
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
Porky Pies on its own can make $1. Heaven’s Cakes on its own can make $2. However
together they can make $9.
The problem between the parties is how that $9 should be apportioned between them. Both
parties want the biggest possible share of the revenue.
Your thoughts?
My comment :
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
Please watch the following video for a suggested answer to the negotiation exercise:
https://www.youtube.com/watch?v=D_16Ifb4RZI
Let’s discuss
Did you get the same answer? Discuss in the comments below.
My comment :
Yes. I get the same answer and this Youtube video explains my answer in a simple and easy
way to understand.
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
Some facts:
Benefits of Negotiation:
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
Pre-negotiation (preparation) – clear idea of what you want / what is important / what
you want to achieve.
Communication - negotiation is a two way street (give and take). Successful
negotiations are conversations, not arguments.
Keep control – lead the negotiation through confidence and influence.
A good negotiation:
Is efficient
Results in a wise agreement (that the parties can live with)
Does not damage the parties’ relationship
Let’s discuss
What do you think is the most important skill to negotiate effectively?
My comment :
Being able to identify and apply the right negotiation techniques can be highly
beneficial when negotiating.
A competitive technique is used when a negotiator seeks to win and achieve the best possible
outcome for the client, especially in regard to financial issues.
The negotiator takes a strong stance on each issue, focusing on demands rather than
concessions. The technique can sometimes be seen as aggressiveness or hostility.
starts by making strong statements about the client’s position, with little or no attempt
to engage constructively with the counterparty
makes (often unrealistic) high opening demands
demands large concessions from the counterparty
gives limited information, and
uses tactics such as threats or bluffs.
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
it is unlikely to work well if you hope to get a significant amount of information from
the counterparty.
With positional bargaining, the parties each adopt a fixed position and negotiate to achieve
that position. For example, on an asset sale, typically, the seller will have a minimum price
that it wants to sell for and the buyer will have a maximum price it wants to pay.
There is a general perception that there are two types of positional bargainer: the hard
positional bargainer and the soft positional bargainer.
Hard bargainers will often adopt the following types of tactics at a negotiation:
Elicit information: hard bargainers will try to gather as much information from the
other party as possible in order to assess what the other party’s bottom-line is, without
divulging their own position. They will usually do this at the start of the negotiation
by:
o asking lots of questions, seeking clarification on issues and requesting further information
wants to avoid conflict and reach a friendly agreement with the other party
makes concessions willingly in order to resolve the issue quickly and preserve the
relationship between the parties
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
My comment :
My company usually use the soft bargaining approach.
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
Concessions are expected on both sides, and information is shared. The negotiator strives to
be reasonable and open, to engender trust. This technique is particularly useful when
negotiating, for example, long-term supply contracts, franchise agreements or distributorship
agreements.
starts by stressing the importance of closing the deal, and is open and transparent to
build trust with the counterparty
offers information that promotes reasonableness and fairness, and
uses a conciliatory approach to seek concessions at a reasonable level.
it assumes that a win–win solution is always possible if the parties genuinely seek it
it does not necessarily take into account the power imbalance between parties (that is,
if one party has significantly more power than the other, there may be no opportunity
to employ these techniques), and
where there are limited resources (that is, a zero-sum game), a “win” by one party will
mean a “loss” for the other.
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
However, the principled negotiation model is a useful negotiation technique and can help the
parties to reach creative solutions and preserve relationships.
Let’s discuss
Is co-operative technique commonly practiced during negotiations in your jurisdiction?
Discuss in the comments below.
My comment :
Yes
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
A negotiator must be aware of the potential mix of negotiation styles and improvise
according to the circumstances.
My comment :
Will keep these in mind. Thanks
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
Questioning: questions can be used to probe the strengths and weaknesses of the
counterparty’s position. For example, “What is your bottom line on this?” or “What
are your instructions on this?”.
Revealing information: it is important to make tactical decisions on how much
information to reveal in relation to matters such as the client’s objectives.
Concealing information: there is no obligation to provide information. Remember the
duty of client confidentiality – information obtained from a client should only be
revealed with the client’s consent.
My comment :
Noted
3.12 Bargaining
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
My comment :
Noted with thanks
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
Imposing structure: one negotiator may seek to impose their agenda, seeing an
advantage in choosing the order in which topics are addressed.
“Parking” issues: if it is not possible to lead to agreement, you should park, or set
aside, the issue. There is little to be gained from repeating what you have said.
Reopening issues: an issue that has been parked should be reopened at a strategic
point. It is often best to reopen a parked issue at a time when it may be tied to a
concession on another issue, to reach an agreement on both.
Presentation
Taking the time to think: many negotiations proceed at a fast pace with relatively few
pauses. If you need time, ask for a minute to review the figures, or for a 5-minute
break.
Preparing a draft: this can help you control the agenda.
Bluffing: it may be tempting to bluff with regard to the strength of a deal, especially if
using a competitive technique. A bluff, however, should not amount to actively
misleading the counterparty with regard to facts or findings, which is likely to amount
to unprofessional conduct.
My comment :
Thanks for the information.
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
The first stage of negotiation in a transaction often occurs before a lawyer is retained and is
between the respective parties to the transaction. This negotiation will typically involve the
commercial aspects of the transaction.
The lawyer’s negotiation skills are generally required most when the legal documentation is
being drafted and finalised. In this phase, the lawyer negotiates with the lawyer representing
the other party to the transaction.
The form that negotiation takes depends largely on the type and size of the transaction. Often,
for a standard residential conveyance or for a lease of a small premises, negotiation takes
place by way of letter and a few phone calls between the lawyers and possibly also between
the clients. This is not always the case – complicated issues requiring face-to-face meetings
and negotiations can arise in all legal matters. It can be the smaller residential matters, which
are personal to the parties involved, that require the most finely-tuned negotiation skills. In
such cases, the heightened emotions of the parties require management.
In a sale or lease of a commercial office building, negotiation often takes place in the
boardroom, with multiple parties being involved. In this type of transaction, clients often also
attend the meeting and both the commercial points and the legal concepts and clauses will be
discussed, argued, and ultimately negotiated and (hopefully) resolved.
Whether the transaction is a residential conveyance or the sale and purchase of a large private
company, an element of negotiation will be required. The same negotiation techniques and
theories apply to both types of transactions.
In modern legal practices, the negotiation process for a commercial transaction usually
involves:
parties meeting to discuss the commercial and legal issues – the salient issues forming
the basis for the transaction should be outlined and agreed at this point
one party drafting the initial legal documentation (usually the seller) and submitting
this to the other side (usually the buyer)
the other side’s lawyer (buyer) reviewing the draft documentation
the buyer and the buyer’s lawyer meeting to discuss the terms of the documentation -
the acceptable terms of the contract are distinguished from the unacceptable terms of
the contract
the buyer’s lawyer progressing the transaction and the negotiation process by one of
the following:
requesting a meeting with the seller’s lawyer to discuss the outstanding points, or
amending the draft documentation (usually in a track change, mark-up). This method
is commonly used as it is an effective way of clearly highlighting the unresolved
clauses, or
writing to the seller’s lawyer (by letter or email), detailing the clauses that require
further discussion or amendment.
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
The size of the transaction and the extent to which the parties are not in agreement on key
points will dictate the method of negotiation suggested and employed by the parties to the
transaction. The number of points requiring negotiation will dictate the next step in the
negotiation process. The next step is usually a document or letter showing which of the
buyer’s suggested amendments have been agreed/not agreed. If there are too many
outstanding issues or if the outstanding issues are fundamental terms of the transaction, it is
usual for the parties to have a meeting in an attempt to resolve these issues.
Whatever form the negotiation process takes, the use of clear and effective communication at
all times is critical.
Let’s discuss
What is your experience in negotiating contracts? Did you follow a particular process?
Discuss in the comments below.
My comment :
I haven't experienced negotiating a commercial contract before.
It is common for negotiations to take place via email. Sometimes, people are surprised
to discover that email negotiations can result in a binding contract (particularly if the
parties have not formally signed an agreement).
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
To reduce the risk of the client inadvertently entering into a binding contract, they should
expressly state in any email negotiations that “the parties agree that no binding agreement
is formed unless and until a formal contract has been signed”.
If you are negotiating an agreement on behalf of the client, be careful to stipulate that “this
offer is subject to final instructions from our client”. When correspondence was by letter
from lawyer to lawyer, this was a phrase that was typically included at the end of a letter. It is
essential to remember these formalities when corresponding by email.
When a draft contract has been prepared, lawyers sometimes prefer to negotiate by marking
up the draft contract using the track changes function in Microsoft Word to communicate and
address issues. This can be a useful tool as the issues are written down in “black and white”,
and can be dealt with systematically. However, depending on the written skills of the parties,
sometimes the meaning or interpretation of words or phrases could be lost, especially if
language is a barrier. If so, the lawyers should verbalise the issues over the phone or in
person, if necessary.
Whatever form the negotiation process takes, the use of clear and effective communication at
all times is critical.
My comment :
Noted with thanks for the info.
3.16 Listening
Listening is an essential skill when negotiating – it helps to build relationships and is one
of the most important risk management skills.
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
To put simply, if you (or your lawyer that is representing you) are not listening during a
negotiation, you will not be able to compile an appropriate argument to put forward.
Here are some useful listening skills to apply when negotiating (in a face-to-face meeting):
My comment :
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
In today’s business world (especially if your work involves cross-border work), you will
often come across dealing with people of different cultural backgrounds. For example, you
might be negotiating a contract in an in-bound investment deal which would involve a party
from a different jurisdiction. In such circumstances, understanding basic cultural differences
may go a long way in helping you to effectively negotiate the contract.
Watch the following video to see what is considered to be acceptable in different cultures:
https://www.youtube.com/watch?v=UTE0G9amZNk
Let’s discuss
Can you share some examples of important business etiquette in your culture (which may be
useful for foreigners during negotiations)? Discuss in the comments below.
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
In the international sphere, you need to be familiar with the cultural differences that
can influence the behaviour of the other party.
Japan
The concept of hierarchy is vital in Japan’s business culture. A senior leader from the client
should attend the initial meeting, and the negotiating team should include a senior leader who
knows the company well.
When dealing with Japanese, avoid the element of surprise. It is better to share new
information with them prior to your next negotiation round. Also keep in mind that Japanese
are detail-oriented. If a negotiator makes exaggerated claims in an effort to impress the other
party or to obtain concessions, they will likely investigate your claims before responding.
Philippines
Building lasting and trusting personal relationships is very important to most Filipinos, who
often expect to establish strong bonds prior to closing any deals. Filipinos generally employ a
polychronic work style. They are used to pursuing multiple actions and goals in parallel.
When negotiating, they often take a holistic approach and may jump back and forth between
topics rather than addressing them in sequential order. Negotiators from strongly
monochronic cultures may find this confusing. In any case, remain positive and emphasise
areas where agreement already exists. When negotiating, having a list of issues can help.
In Philippines, you can expect negotiation to be slightly slower and protracted. Throughout
the negotiation, be patient, avoid imposing structure and accept that delays occur. If your
counterparts appear to be stalling the negotiation, assess carefully whether this indicates that
they are evaluating alternatives or that they are not interested in doing business with you.
Again, remain patient and persistent. Your Filipino counterparts will respect this attitude.
In Malaysia and Singapore, business discussions are liberal, easy-going and often conducted
in a straightforward manner. Casual conversation is typical at the start and end of the meeting
and is part of “getting to know you”, where you may be asked non-work-related questions.
Further, as in many Asian cultures, “no” is a difficult word, and other ways of expressing
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
disagreement should be sought. Vagueness and substitutions are often used to avoid
disagreement. It is therefore important that all statements are not taken literally.
Vietnam, Cambodia, Laos and Myanmar are seeing rapid growth in international transactions.
Business people from these four countries like establishing good relationships before
conducting business, especially when working with foreign counterparts.
Approaches to time and schedules in these countries are slightly more relaxed than the others.
Patience and sincerity are key factors when doing business and conducting negotiation in
these countries.
China
In China, although the primary negotiation style is competitive, Chinese nevertheless value
long-term relationships. Chinese negotiators may at times appear highly competitive or
outright adversarial, fiercely bargaining for seemingly small gains.
However, even when negotiating in a direct and aggressive fashion, they ultimately maintain
a long-term perspective and remain willing to compromise for the sake of the relationship.
Do not confuse competitive techniques with bad intentions.
In Australia and New Zealand, communication may be extremely direct. Without any bad
intentions, it may be frank to the point of bluntness. At the same time, Australians respect
people who have strong opinions, no matter whether they agree with them or not. However,
try to be equally clear in your own communication. Meetings usually start with some small
talk intended to establish personal rapport. People appreciate a sense of humour, but be
careful not to overdo it.
If negotiating with an Australian party, keep in mind that prices rarely move by more than
20–30% between the initial offer and final agreement. Company policy is usually strictly
followed, particularly in larger organisations, so be careful not to demand concessions that go
against it.
Let’s discuss
What are the cultural barriers in your jurisdiction? Discuss in the comments below.
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
Japan
English is not widely used in Japan. Written English is better understood than spoken
English, so it is a good idea to bring written proposals and confirm key points of oral
communications in writing in both English and Japanese for ease of reference by both parties.
During discussions, be mindful of the pace and make frequent pauses to allow time for
translation and understanding.
Due to the diverse ethnic mix in Singapore and Malaysia, there are four languages that are
commonly used: English, Mandarin, Bahasa Melayu and Indian/Tamil. In Singapore, English
is widely used because of its apparent neutrality as well as its importance in the international
business arena.
Bahasa Melayu is the official language of Malaysia. Although most businesspeople speak
English, government officials often prefer to use Bahasa Melayu. When communicating in
English, speak in short, simple sentences and avoid using slang and jargon. Correspondence
with government officials is usually in Bahasa Melayu. Both verbal and nonverbal
communications play a vital role in business communication.
In Vietnam, Cambodia, Lao and Myanmar, many meetings are conducted in their own
language. To avoid potential cross-cultural communication issues, a translator is often
necessary.
Philippines
Most Filipinos speak at least some English and generally speak softly. Loud and boisterous
behaviour is perceived as a lack of self-control. Silence is rare and may signal a problem.
China
English is not widely used in China. It may be best to use an interpreter, in which case it is
often better to employ your own than to rely on an interpreter provided by the counterpart.
This will help you understand any subtleties communicated during the meeting.
Let’s discuss
What is the most common language used in business negotiations in your jurisdiction?
Discuss in the comments below.
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
For example, the Chinese legal system enables the government to exert strict control on
industrial policy. Indian business laws are relatively friendly towards consumers and small
businesses.
In Malaysia, practical norms may not align perfectly with the laws or regulations. Guidelines
issued by the government do not have the force of law, but there are administrative
consequences for non-compliance. Furthermore, while there are both federal and state laws,
not all federal laws apply nationwide. In addition, Malaysia adopts the rule of privity of
contract whereby a third party cannot sue for damages on a contract to which they are not a
party. This rule has been criticised, particularly in cases where the contract is for the benefit
of the third party. Despite this, the rule persists in Malaysian law to prevent a third party from
enforcing contractual provisions made in their favour.
Local presence
Individuals or companies wanting to break into a foreign market need to adopt the
appropriate legal structure for their transaction requirements. Knowing local laws in setting
up a presence is equally important. Local laws can be complex, and the language barrier can
make the situation even more problematic. If you do not have sufficient experience in the
market, working with a local partner helps. As rules and regulations vary widely from one
country to the next, it is important that you research in advance the type of local co-operation
that will be most beneficial. Companies may decide to use an external representative such as
a distributor or agent. There is also wide range of other forms of commercial co-operation
such as franchises, licenses, etc.
Depending on the line of business, there may be a limitation on foreign ownership. For
instance, although liberalisation of certain industries in Malaysia has taken place, industries
such as healthcare, energy, oil and gas, and banking are still heavily regulated and require a
local majority or bumiputra (native) equity participation. For example, the Ministry of Health
of Malaysia has issued a policy on foreign equity participation in private healthcare facilities,
which, among other things, limits foreign equity in a haemodialysis centre to a minority of
49%.
Political risk
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
Political risk may also result from events outside of government control such as war,
revolution, terrorism and labour strikes. Political risk can adversely affect all aspects of
international transactions from the right to export or import goods to the right to own or
operate a business.
When you are involved in negotiations in an international context, it is important that you
consider the relevant foreign laws, some examples include:
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
Risks are inevitable in business transactions, and risks are often greater when
negotiating and structuring contracts in an international commercial contexts.
identifying potential legal and regulatory issues as soon as possible, and quickly and
efficiently assessing them to develop a profile of the potential legal risks
understanding the business model as a whole to determine the value-add from a legal
perspective. This will avoid pitfalls and assist in negotiations dealing with both legal
and commercial matters
ensuring compliance with regulations and agreed contract terms – get local lawyers to
assist if necessary
implementing systematic processes to regularly identify and assess relevant legal risks
associated with the current and proposed business activities of the company. Among
other things, lawyers should update, distribute, collect and carefully analyse risk
assessment questionnaires covering topics such as compliance, business operations,
product liability, litigation and business ethics
avoiding and mitigating legal risks through proactive initiatives such as compliance
programs and dialogue with government officials responsible for promulgation and/or
enforcement of laws and regulations, and
reviewing new and proposed laws and regulations, and regulatory actions involving
competitors and business partners, and assessment of trends in insurance coverage
available to firms engaged in comparable business activities.
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
A successful legal risk culture provides a framework for legal risks to be identified,
assessed, managed and monitored consistently:
Practical tips
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Drafting and Negotiating Commercial Contracts: Future Learn Course ( Week 2 )
Thank you for joining us this week, we hope you enjoyed the third week of the course.
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