Professional Documents
Culture Documents
Capability vs
Competency
How To Differentiate
The Three
Are they different?
Skills, capabilities and competency each have their own place
in business planning activities. In fact, they are rather co-
dependant.
It’s easy to use the terms as synonyms for one another without
thinking, but shifting your mindset can help you understand the
true difference and the impacts each has on your business.
Skills
Definition
A learned ability, talent or expertise needed to perform a task, usually to an
industry standard or without supervision.
Examples
• Data Analysis
• Graphic Design
• Critical Thinking
• Determination
Use
Used for role-related things like skill statements and job descriptions, so
employers can assess if a person has the foundational abilities for a role. Skills
gaps are also used to shape professional development.
Importance
Skills matter most to recruitment, specific training initiatives and workplace
culture. They are usually bucketed into hard skills (technical and quantifiable)
and soft skills (behaviours, traits and habits).
Competency
Definition
Assesses the application of a person’s knowledge and skills in the workplace. It
is often used in performance reviews to evaluate an employee’s expertise in
certain capabilities.
Examples
• Foundational
• Intermediate
• Adept
• Advanced
Use
Competence exists only to measure skills or capabilities. They operate as a fixed
scale of performance within which employees are expected to work.
Importance
They create a universal set of expectations. Clear communication on
expectations means that progress can effectively be monitored by L&D leaders
and employees can accurately self-assess their abilities.
Capability
Definition
A combination of personal and technical skills, knowledge, processes, tools and
behaviours that are critical to an organisation’s success and future needs.
Examples
• Manage Resources
• Deliver Results
• Change Management
Points of Difference
Capabilities are inherently stable. What you define as a core capability now will
be a key driver for your organisation in the future too, even if your business goals
change. This provides a sustainable framework for future business success.
https://acornlms.com/enterprise-learning-
management/skill-vs-capability-vs-competency