Weekend MBA UGBS 609 Management Information Systems: Dr. Richard Boateng | richard@pearirichards.org UGBS 609 Management Information Systems Course Syllabus, Teaching Plan and Reading List 2012/13 Academic Year Class website: www.vivaafrica.net Dr. Richard Boateng Assistant: Email: richard@pearlrichards.org Mr. Joseph Budu Office: RT18, Rooftop Offices, UGBS buduson@gmail.com 1. Background The idea behind this module is to explore various different ways in which information technology relates to ‘organisational objectives and goals in an organisational context, given the increasing inter-relationship between these ‘wo in today's global world. 2. Aim & Content This course examines the fundamental principles associated with the strategic adoption, implementation, use and evaluation of information systems in organisations. It discusses the significant managerial aspects of treating information as an organisational resource and its increasing impact on today’s organisation. The course will involve lectures, readings, cases and discussions. Topics to be covered include Information Systems Defined; Organisational Information Systems and Ther Impact; Electronic Commerce; Strategic Information Systems Planning; Value Creation with Information Systems; Appropriating IT-Enabled Value Over Time; Information System Trends and Security, Privacy, and Ethics. 3. Participants This is essential for anyone involved in a modern administration or management role in both IT and non-IT institutions and organisations. It is also useful for anyone who is going to take on general management role, to help them understand how IT can impact organizational strategy. The learning points include both theories and practices. However, we expect that, after finishing this module, the students can align important theoretical concepts with the strategic adoption and usage of information systems. 4. Course Objectives By the end of this course, itis expected the student wil 1. Analyze the business issues, processes, and techniques associated with organizational information systems; 2. Assess and explain global issues surrounding the adoption of information technology; 3. Explain basic concepts about information systems development, implementation and review; and 4, Explain how companies can leverage information technology for competitive advantage and for national development. 5. Measurement of Learning Outcomes Learning outcomes will be measured through: ‘= Assessment of group assignments and presentations ‘* Individual assignments and class tests * Final examination Recommended Text 1. Laudon, K. C. & Laudon, JP. (2010) Management Information Systems, 11th Edition Pearson. Page | ofWeekend MBA UGBS 609 Management Information Systems: Dr. Richard Boateng | richard@ pearirichards.org 6. Grading Group term papers 15% Individual assignments 15% Final Examination 70% Total 100% 7. Methodology The course will be a combination of lecture sessions, class discussions, and group presentations. Lectures will follow the course outline (given below) and text presentation of the relevant chapters of the recommended text. The instructor may utilize additional information to supplement the text. Students are expected to read topics in textbooks [especially the introductory case study of every chapter] ahead of class and will use lecture sessions to clarify difficult materials. Any changes to the schedule and assignments will be fen in class. If for some reason a student must miss a class, itis his/her responsibilty to find out what was discussed. (on that day. For example, the absence from class on a particular day will not be an excuse for a late submission of an assignment, Class Power Points Slides: To obtain a copy of the class power point slides, consult your instructor and also the class website (which will be announced in class). 8 Group Term Paper First, each student will join a group. The student or student group (at most 10 students) needs to finish @ written case study report (2500 - 3000 words) an the use of Mobile technology in a firm or society, The research paper must reflect your understanding on basic concepts taught in the course and capability of using them to analyze practical cases. The case study should be outlined as follows: A Abstract [150 words} B. Firm Profile [450 words} ‘a. Describe the nature of activities and services provided by the firm b. Describe the organizational structure and a summary of resources [especially technology resources} . Business Start-up [500 words} a. Abrief relevant historical background on the company and how they began operations in Ghana and major key milestones of development and achievernents. D. Business Problem [400 - 500 words] ‘a. Discuss a specific business problem, opportunity or challenge which required an Mobile technology- enabled solution. Describe the antecedents to the problem including the social, managerial, ‘organizational, technological, legal or economic issues which increased the complexity of addressing the problem or opportunity. E. Technology-based Solution [400 - 500 words] a. Discuss the Mobile technology-based solution introduced to address the business challenge, problem or opportunity. What process led to the choice of this solution and what other options were considered? F. Addressing the Challenges [400 - 500 words] ‘a. Assess the Mobile technology-based solution ~ has the problem been solved, was the company able to achieve the objectives set out? Get the views of stakeholders concerned including managers, employees, clients, partners or customers concerning the new solution or service provided, G. Lessons for Managers [300 - 400 words] a. Discuss three key lessons which managers in organizations and students learning information systems can learn from this case study. Key Guidelines 1) Each case study report should be presented with a cover page which should state out the title of the case study and also outline the names, index numbers and email addresses of students who participated in the assignment. The mobile number of the group leader should be included. Page 2of4Weekend MBA UGBS 609 Management Information Systems: Dr. Richard Boateng | richard@ pearirichards.org 2). Your case study should focus on how an organization attempted to address a business challenge, opportunity Cr problem through an Mobile technology solution, Hence, the business problem, opportunity or challenge should be clearly stated and discussed. 3) Your case may depict elther a failure or success ~ meaning the sol worked for a brief period and failed. 4) Its important to draw out some of the social, managerial, organizational, technological, legal or economic. issues which contributed to either the failure or success of the technology-enabled solution. 5) To ensure confidentiality, you should keep the names of organization and its employees anonymous, where necessary. n worked or did nat work or perhaps Sample Topics for Case Report [not limited to these topics} 1. Social Networking Adoption for Customer Service - The Case of A Ghanaian Institution 2. Securing Customer Information in @ Ghanaian Financial Institution through the use of virtual and Internet networks Using Internet Banking to Enhance Branchless Banking The Adoption of Mobile technology in A Public Sector Institution in Ghana Using Social Networking to Market or Introduce New Products/Services Marketing Banking Services through Internet 9. Individual Assignments Question 3 on page 100 (review question) | Chapter 2 17 Nov 2012 Question 1 page 146 Chapter 3 Case study on page 145-146 | 17 Nov 2012 ‘Question 2 on page 432 (review question) __| Chapter 10 47 Nov 2012 Question 1 on page 395 (discussion question) | Chapter 9 47 Nov 2012 Students will be assessed individually through a number of assignments Students are required to complete the assignments and submit on the submission date Each questions are to be answered in 150 - 300 words Each assignment should be presented with a cover page which should state out the name, index number and ‘email address of the student. 5. Each student should type out the question (only) before answering it, 10. Exams: Materials included in the exams will be taken from the text, class lecture and discussions. Exams will be administered ‘on dates scheduled by the Academic R 411. POLICIES Term papers, group work, individual assignments are expected to be completed and submitted at the times scheduled, Delays will be permitted for the following reasons only: 1. Death of an immediate family member. 2. Personal iliness requiring attention of a physician and supported by medical certificate 3. Illness of an immediate family member requiring your personal attention. 4. Unplanned holidays/ interruption by other College activities. 5, 6 Travel out-of-town required by your employer (with proof). ‘An emergency situation (to be at the discretion of Instructor). Term papers/homework handed in late will not be accepted ‘Attendance: Regular class attendance is expected. Policy Revision: The instructor reserves the right to make changes to the syllabus or to the above stated procedures if deemed appropriate. Students will be advised of such changes as soon as practicable. Page 30f4Weekend MBA UGBS 609 Management Information Systems: Dr. Richard Boateng | richard@ pearirichards.org Weekend MBA UGBS 609 MIS Session Outline 2012/13 Bion Week ‘Course Introduction Recommended Text: Information Systems in Global Business Today Chapter 1 Week2 ‘Global E-Business: How Businesses Use information Systems Recommended Text: Chapter 2 Week 3 Information System, Organizations, and Strategy Recommended Text: Chapter’3 Weeks Ethical and Social Issue in information Systems “Recommended Text: Chapter 4 Weeks Foundations of Business Intelligence: Databases and Information Management Recommended Text: Chapter 6 Week 6 ‘Telecommunications, the Internet, and Wireless Technology Recommended Text: Chapter 7 Week7 ‘Achieving Operational Excellence and Customer Intimacy: Enterprise Applications Recommended Text: Chapter 9 Week 8 E-Commerce: Digital Markets, Digital Goods Recommended Text: Chapter 10 Week 9 “+ MID Semester Examinations (first one hour) Week 10 | Managing Knowledge and Collaboration Recommended Text: Chapter 11 Week11 | Enhancing Decision Making “Recommended Text: Submission of All Assignments Chapter 12 Week12 | Recap Week13 | Revision week Week14 | Examination Week Page 4 of 4