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GUIDELINE FOR e-SERVICE LEARNING PROJECT

Students are required to have the following sections in their written report:
A. Introduction
Describe the purpose of the report and briefly explain the importance of planning
(budgeting) knowledge to a business. Briefly state some of the important findings of your
case. Finally describe how the remaining sections of the report are organized.
B. Case Background
Describe some characteristics of the case and the extent of its competitive/social nature
(the importance of the business to the owner). It is important that you collect the relevant
data during your visits and interactions with the owner and other related parties. What
some of the important ‘rules of the game’ for a success business of that nature.
C. Operating Issues and Solution(s)
This section discusses the periodic reflections that you made (e.g. weekly or fortnightly).
You need to organize into common issues and discuss the solution based on the relevant
budgeting and planning concept.
We would expect some differences exist between the practices and what you know from
the textbook. For example, do small business owners plan for a year? If so how do they
plan – daily basis? – what the frequency? What important information do they give
attention to?
Information is the basis of accounting. Does the business owner record? What types of
information and the frequency recorded? How does the business owner record – describe
the mechanism in place.
Next could be to examine the proper collection of the recorded information and process.
Describe, if any, how the information is used by the business owner to manage his/her
business and/or to evaluate its performance. For example, a business owner may use
certain information to plan the buying and selling activities.
D. Discussion and Recommendation
Link the findings from section C with the relevant knowledge that you gained from
conducting the project (the experiences). You need to come up with some suggestions to
improve the identified weaknesses discussed in section C above. The suggestions must
be practical taking into consideration of the technical knowledge of the owner and the
capability of the business (i.e. the nature and needs). These will be communicated to the
owner as part of completing the service-learning project loop.
E. Conclusion
Summarize the report in a couple of sentences. Tie back all the arguments (especially
from sections C and D) in a nicely written conclusion.
F. Appendices
Some of the supporting analysis and documents may be included in here.
G. References
Please write the references using APA format (http://www.apa.org).

Due Date: 13 Dec 2021

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