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CH 12-Anova
CH 12-Anova
Fitadaitive mode! FIGURE 12.22 Minitad Two:Way Analysis of Vanance dialog box ‘Two-way ANOVA: Mean length versus Machine, Shift Source oF 85 us Foo Machine 3 1.02077 0.940256 143.77 9.000 Shite 2 0.00976 0.001878 9.79. 0.464 Tnteraction 6 0.02527 0.004211 1.78 0.146 Error 24 0.08680 0.002367 Total 35 1.10659 $= 0.04865 R-Sq = 94.97% R-Sqladj) = 92.51% Individual 95% CIs For ean Based on Pooled stbev Machine Mean a 8.07556 2 yes2Ll 3 8.2078 4 1sM8 Individual 95% CIs For Mean Based on Pooled stDev shige Mean + 2 8.00333 2 7.99000 3 T9733 (= om 7,950 7.978 8.000 8.025 , 2 rr2). By ‘SELF-PRACTICE PROBLEMS Seana faa AG: (el town) ANOVA on he dt aged inh fom aia maagens he cam pany also considered the edu- Heulate oF bwo-vay factorial desig bela Cation level ofthe employees Based on et quien, pee EE offers were alo divided into thre cagorce seek tint 2 Postgraduates, and doctorates. The compeny eae a erm the effecivenes ofthe taining pre ye 2 Rloyes across designation and educational els Then chained from randomly selected employees verse nee oe categorie are given belo 27 aa eamenr2 tn Sie Zan Rood 2% 25 Se eee Fw» 2 034 = il 2 a Graduate 40 4939 [PCD Pesorm twostay ANOVA analysis onthe data aeaged in 220 | formoFa two-way factorial dover ber’, Bos A 3 6 a = Pot 39a alifcaion D Sratfeaton grunts 4 gS Bo a x 8 Teaimen2 ~ 18 30 43 Moo ee L348 Dociomte 38 483g voy R F981 som om 133 —— nee EPCS. 4 company organized a training programme for ‘tories of officers: sales managers, zonal mana three cat- gers, and whether there a Employ a two-way analysis of van ance and determine ie Significant differences in effects. Take TABLE 12.16 | come of five compar the Tata Group in six randomly see Dec 1998 3558 3320.7 202.4 1797 2041.6 Mar2001 1100.4 3406.3 5623, 21429 271 Jun 2002 sas 3493.2 3704 14262 1942.3 = Sep 2003 931.2 83749 493.7 e218 2106.4 Dec 2004 983.6, 10,908,3 079 Lie one-way ANOVA to analyse the significant difference in the ines, Take 95% as the confidence level Chapter 12 | Analysis of Van Quarters vaya Glohal-- Tata Chemicals Tata Cope “Tata Tea L maton nel, Cn milion Led Gin it. cations Ladin font Seances) on rapees) milion pees) rupees) td ince and Experimental Designs 419FIGURE 12.24 MS Excel output exhibiting summary Statistics and ANOVA table for Example 12.4 420 business Statistics Solution ‘The seven steps of hypotheses testing can be performed as below: ‘Step 1: Set null and alternative hypotheses ‘The null and alternative hypotheses can be stated as below: Hy y= B= B= =H and Hi All the means are not equal Step 2: Determine appropriate statistical test ‘The appropriate test statistic is F-test statistic in one-way ANOVA, MSC MSE ‘where MSC is the mean square column and MSE the mean square error. ‘Step 3: Set the level of significance Alpha has been specified as 0,05. So, confidence level is 95%. ‘Step 4: Set the decision rule For a given confidence level 95%, rules for acceptance or rejection of null hypothesis Reject Hyp FF canany > Fy (Upper-tail value of F), otherwise, do not reject H, In this example, for the numerator and denominator, the degree of freedom is 4 and 25, respectively. The critical F value is Fy. 2<~ 2.76. ‘Step 5: Collect the sample dat ‘The sample data is shown in Table 12.17: ‘TABLE 12.17 Sample data for Tata Group Example 124 ‘Quarters Avaya Glo- Tata Chemi- Tata Coffee Tata Com- Tata Tea Dalconnect cals Lid Led ‘munications Lid (in Lid (i mile (in million — (in million Lad in mil- milion __ Hon ray rripees) leon rupees) _ rupees) _ Dee 1998 aoa «17297 2081.6 Mar 2001, 503 21429 2373.1 Jun 2002 3704 14262 1942.3 ‘Sep 2003 493.7 8218 21064 Dee 2004 109083 «60799200 2419.7 Sun 2006 7600.7 5866 ——9810_— 26558 | Step 6: Analyse the data ‘The MS Excel analysis of the data is shown in Figure 12.24 GaSe aT ee Son 771 . tei 4s & ‘uss sei Saaaae Se Lewin oun ne 1 1a seueias Step 7: Arrive at a statistical conclusion and business implication ‘At 95% confidence level, the critical value obtained from the table is Pas, = 2.76. The calculated value of Fis 22.34, which is greater than the tabular value (critical value) and falls in the rejection, Henee, the null hypothesis is rejected and the alternative hypothesis is accepted. ‘Therefore, there is a significant difference in the average quarterly income ‘of companies._ Aresearcher wants to estimate the average quarterly dlference in the net _t2ks of five companies of JK group. Due to some reasons, he could not _ obtain the data on average net sales of these companies. He has taken net _ tes ofthe five companies for six randomly selected quarters as indicated Table 12.18, a | Sree: Prowess prision i Net sales of five companies of JK group in different randomly selected quarters Quaion JK Lahn) JE Paper lad JK Pham JR Sameas JEG | Caneel ten een Tete Ted —___iln perce” _atontpesy gee tm BRT sed 899 TBS Sa ee | a2mn2 9mas 4609 bm ina htm 99 aise ete mato 20838836 were ssh Dono us 138759 12 ass | (V3.1), Centre for Monitoring Indian Economy Pv i asessed Noverber 2008, reproduced with) Use one-way ANOVA to analyse the significant difference in the av- ige quarterly net sales. Take 90% as the conti Solution ‘The seven steps of hypothesis testing can be performed as below: Step 1: Set null and alternative hypotheses ‘The ml and alteratve hypotheses ean bested as below Ha dhe =W == and H{:Allthe means ae not equal Step 2: Determine the appropriate statistical test ‘Tho appropriate test stats is Fest statisti in one-way ANOVA, Msc MSE where MSC isthe mean square column and MSE. the meaa square error Step 3: Set the lve of significance For esting the hypotheses, alpha hasbeen specified a8 0.05 (t= 005) Step 4: Se the decision rule Fora given level of significance (r= 0.05), rules for acceptance or rejection of thea hypothesis, Reject Ay if Foamy > Fy (Uppertail value of F), otherwise, do not reject H, The degree of freedom for numerator and denominator is 4 and 25, respee- tively. The ertical F value is Fy, 4, = 2-18 ‘Step 5: Collect the sample data ‘The sample data is given in Table 12.19: TABLE 12.19 ‘Sample data for Example 12.5 Quarters JK Lakshmi JK Paper JK Pharm JK Sm JK Tred Cement Lid Lid (in achem Lid thetiew Ld Inds. Led (in milton milion Gin milton (in milton in milion wees) rupees) rupees) __ rupees) rupees) Dec 1999 1460.4 29991735 toa2 26802 Mar2001_ 951.1 156.7 1064 2785.2 Chapter 12 Analysis of Variance and Experimental Designs(Quarters JK Lakshmi JK Paper JK Pharm. JK Synthetics JK Tyre & Comen Lad Lid(n achem Lid Li inion Inds Lad finmion maton (nmion rupees) inion pees) ries) rapes) | pee. Twain 9824 M09 aT 3712 Jmn2003 8529 SISK SIS 32306 fm 2008 1208316896 80498 SIHSA Deczine 118231543750 ae a Step 6: Analyse the data ‘The MS Excl anal ofthe data i shown in Figure 12.25, Be A z c 20 = S Taro Shae Poa E 3 [summary a oa ergs oe Seam Sea Tea aus alm? Eo as08 tiaras coum 3 & m2 "Wer dese Erase waver tres? S203 605 Weer (Sn Vaan SSF SF rate Fat URE 1225 Somes cea Sasa Sram) eee VIEW Tae Seal out ening Inn Ger’ esr 2 anes eae J ame 8 ‘Step 7: Arrive at a statistical conclusion and business implication ‘The critical value obtained from the table is F,,,.,= 2-I8.The computed value of Fis obtained as 30.47, This computed value (30:47) is greater than the critical value (2.18) and falls in the rejection region. Hence, null hypothesis is rejected ‘and alternative hypothesis is accepted. 4 'At90% confidence level, there isa significant difference between the net sales of five companies ofthe JK group. The researcher is now 90% confident that there exis significant difference between the net sales of five companies of JK group. 212.6 A leading shoe manufactrer has 300 showrooms asross the county. The See company want (o know the average difference in also these showrooms Taleo wants to know the average sales difference between salesmen, For scertning the productivity of different salesmen, the company has adopt fda pratice of feng one salesman for three months at one showroom ‘The company randomly selected five showrooms and five salesmen from cach ofthe showrooms. Table 12.20 exhibits the average sales (in thousand rupees) fom showrooms andthe individual conrbution ofthe Fie sales | tren place at diferent showrooms apts 12.20 | BEA sorte yf stsmen arses fom ferent shonroons (thousand pee) eee. Shomvom 1 Showroom 2 Showroom 5 salesman 55 2 50 Salesman? 56 10 ~ | saesman3 58 68 9 6 | Sinmns @ % ok 2B 1 40 422 Business StatisticsUse a randomized block design analysis to examine (1) Whether the salesmen significantly differ in productivity? (2) Whether there is a significant difference between the average sales of showrooms? ‘Take 99% as confidence level for testing the hypotheses ‘The seven stops of hypothesis testing can be performed as below: ‘Stepl: Set null and alternative hypotheses ‘The mull and alternative hypotheses ean be divided in two par (showrooms) and for raws (salesmen), For columns (showrooms), null and alternative hypotheses ean be stated as below: ‘or columns: Hy =H =H =H, and ‘A, Allthe column means are not equal For rows (salesmen), null and alternative hypotheses can be stated as below: Hy My =H, =H =e = ls and 17: All the row means are not equal ‘Step 2: Determine the appropriate statistical test Fest statistic in randomized block design Msc MSE where MSC is the mean square colin ané MSE the mean square erro wit)” e~ 1, dagres of freedom for numertor and nore t=(e~1)r1, degrees freedom for denominator Foster eek MSE sshere MSR isthe mean square row and MSE the mean square eror with 71, degrees of fsedom fr numerator and n=r—e+1 =(e~1i(r~ 1), degrees of feedom for denominator. Stop 3: Set the level of significance Level ofsianifeane ais taken a5 0.01. Frat Step 4: Set the decision rule For a given level of significance 0.01, rules for acceptance or rejection of null hypothesis Reject Hy if Fcges > Fyueur Otherwise do not reject H, Step 5: Collect the sample data ‘The sample data is given in Table 12.21. TABLE 12.21 Columa means and row met Example 126 Showrooms \ ose Salesmen Show Sho Show. Show Show. Book —_ ENE room room3__room4 room 5_means_ Salesman 1 n 45 85 614 Salesman 2 0 50 88 626 Salesman 3 68 5s 9 63 Salesman 4 7 2 so 08 Salesman $ B 41 or 614 Treatment means _S82__70.6_ 46.688, Chapter 12 | Analisis of Variance and Experimental Designs 423,FIGURE 12.26 MS Exce! output exhibiting summary Satistes and ANOVA table for Baarmple 12.6 424 business Statistics Step 6: Analyse the data Figure (2.26 exhibits the MS Excel output for Example 12.6, Itshows the column descriptive statistics, row descriptive statistics, nd the ANOVA table. Step 7: Arrive at a statistical conclusion and business implication At 1% lew) of sigifcancc, the critical value obtained from the table is Fanage 477 ‘ite calculated value of F for columns is 99.54, The caloulated value of F (99.54) is preter than the critical value of F (4.77) and falls inthe rejection region. Hence, nll hypothesis is rejected and alternative hypothesis is accepted. Calculated value of F for rows is 0.25. This is less than the tabular value (4.77) and fll inthe aceptance repion Hence, nul hypothesis is accepted and altera- tive hypothesis is rected. a BOLTS Soo E = “anor Facar Wiha Fepizan Ff SUMMARY ~~ Count Sun — Breage Varo beim So aad Ron? saa ee ard = lRow’ sa) ei aed 5 JRow au we ad 7 IRows svar ea ad a 3 [conn 3 at ay F301 Column 2 535376 3a} a {cok 3 oe Te [coun saat mast 8 13 cluen ee ee eT, i OE Sosae Varn SS aS —F —Frate Fo ove GS 1 owe oN ST cour Sie 4 toate sosmm ase arr fro min 1618518 iia ea ‘There is enough evidence to believe that there isa significant difference in the five showrooms in terms ofthe generation of sales volume. There is no signif- cant difference in the sales volume generation capacity of the five salesmen. The result which we have obtained in terms of difference in sales volume generation capacity of the five salesman may he due to chance. So, the management should concentrate on the different showrooms in order to gencrate equal sales from all the showrooms. Example 12.7) Te vice president of a frm that enjoys market monopoly is concerned about the entry of a multinational firm in the market. He wants to analyse the brand loyalty forthe firm’s produets, The firm has randomly selected 10, ‘customers and obtained their scores on a brand-loyalty measuring question- naire. This questionnaire consisted of 10 questions with each question rated ‘on a one to seven rating scale. The scares obiained by ten different custom rs for five different products are arranged in a randomized block design as shown in Table 12.22: TABLE 12.22 Sees coined by ten ciferent customers for ve eiferentprodts Gisomers Product. Produ B Product © Product Product 1 a a a 2 > er ee 3 82 ®t 4 ep ee 5 8 8 8 9 osthe customers? Take = gn Se°2N steps of hypothesis testing can be performed as follows: fev I: Set wall and alternative hypothecce Gi full and altemative hypotheses ean ee divided in two parts: For columns (Products) and for rows (customers), For columns (products), null and altemative hypotheses can be stated as below: Ayn, SM =H, and 72: All the column means are not equal For rows (customers), null and altematine ‘hypotheses can be stated as below: cara and Al the row means are not equal PRB 2 Determine the appropriate statistical ese “est statistic in randomized block design MSC Frama ena) = MSE, ota Where MSC isthe mean square column and MSE the mean square error, wih €~ Is depres of fedom for mumernter ane (C~ er 1, degres of fredom for denominator, MSR’ noriet and Fractions fan ot T= C~ Dir 1), degrees of freedom for denominator. Step 3: Set the level of significance Level of significance ris taken as 0.05, ‘Step 4: Set the decision rule ff given level of significance 0.05, rules for acceptance or rejection of mull hypothesis: Rejeet if e > Far Otherwise, do nt reject H, ‘Step 5: Collect the sample data ‘The sample data is given in Table 12.22 Step 6: Analyse the data {iste 12.27 exhibits the Minitab output and Figure 12.28 exhibits the partial MS Excel for Example 12,7, Step 7: Arrive at mand business implication At 506 level of significance, the eneal vane obtained from the table is Fy Foreolumns, the calculated value of Fis 38.29. Calculated value of F (35.29) Hees nat the extical value of F (263) and ak in the rejection region, Hence, nll hypothesis is rejected and siege hypothesis is accepted Cheote 12 Anais of Variance and Experimental Desians a5FIGURE 12.27 Minitab output exhibiting ANOVA table and summary slatisties for Example 127 FIGURE 12.28 Partial MS Excel output ‘exhibiting ANQVA table for Example 12.7 426 Business Statistics Example 12. = ‘Two-way ANOVA: Scores versus Customers, Product Source DF 38 4S F P Customers 9 54.8 6.089 0.65 0.749 Product © @:1326.8 331.700 95.29 0.000 Error 36 338.4 © 9.400 ‘Total 49 1720.0 $+ 3.066 RSq= 80.99% R-Sq(adj) = 73.22% Custoners Individual 95 CIs For Mean Based on Pooled StDev Mean --=----+~ a 50.0 52.5 55.0 For rows the calculated value of Fis 0.65, This value is less than the tabular ‘value (2.15) and falls in the acceptance region. Hence, null hypothesis is accepted and the alternative hypothesis is rejected. NOVA ‘Source iverson SSS F ovale For Rows. (Columns nor Tolal 348 3 Useses DEAT7EA 0740315 216260747) 328 4) 331,735 26723, 6 36e-12 263253209) =e S84 i720) 8 ‘There is enough evidence to believe that there is a significant difference in terms of mean scores for five different products. There is no significant diffe: cence in terms of scores obtained by 10 different customers. The result that we ‘ensuring customers loyalty for different products, Bl i cpiy pcan far oc nda tem ot Bere oe Gini nd nb heme nae elec sie wana poel waa Ase Ate toe ee coopay reed elas a HATS rcp ar ed by Ber mace mt Sacre ons pea dsc! tr ie or a far are He 1S sees ts ony cere‘TABLE 12.23 Length of randomly selected copper rods arranged ina two-way factorial design Length of the copper rod 1 110 1.05 1s 1.06 La 095 Los. Lut Los Lu Operators 4 1.08 Lt | 1.09 1 110 101 1 10s 3103 101 104 102 1.06 Lu 107 095 Take «= 0.05 and use the information given in Table 12.23 t0 perform, a twosway ANOVA to determine whether there are significant differences in effects, The seven steps of hypothesis testing can be performed as below Step 1: Set null and alternative hypotheses ‘The null and alternative hypotheses can be stated as below: Row effect: 11; Allah row means ae equa. HY: All the row means are not equal 17; All the column means are equal 11; All the column means are not equal Interaction effect: H,; Interaction effects are zee. AY Ineracton effet isnot zero (present) Column effect: Step 2: Determine the appropriate statistel test FFs statistic in tvorway ANOVA fs gem a8 Fastin = MSE MSE ‘here MSC is the mean square column and MSE the mean square error with e~1, degrees of freedom for numerator and re(n~ 1), degrees of freedom for denominator, MSR 0 MISE \where MSR js the mean square row and MSE is the mean square error with 1, degrees of freedom for numerator and re(n~ 1), degrees of freedom for denominator 5 MSI otitis) SE ‘where MSI is the mean square interaction and MSE the mean squate error with (r= 1e~1), degrees of freedom for numerator and, re(n~ 1) degrees of freedom for denominator Chapter 12 | Analysis of Variance and Experimental Designs 427FIGURE 12.29 Mintab output exhibiting ANOVA table and summary Statisties for Example 12.8 FIGURE 12.30 Parti MS Excel output exhibiting ANOVA table for Example 128 428 usinass Statics ‘Step 3: Set the level of significance Level of significance ais taken as 0.05. ‘Step 4: Set the decision rule For a given level of significance a, rules for acceptance or rejection of null hypothesis Reject Hy if Faciua F ‘Step 5: Collect the sample data ‘The sample data is given in the Table 12.23. Step 6: Analyse the data ‘The analysis is presented in the form of Minitab output (Figure 12.29) and partial MS Excel output (Figure 12.30) sauar Otherwise, do not reject Ff, ‘Two-way ANOVA: Rod length versus Operator, Plant Source DF 38 us. F Pe Operator 2 0.034617 0.0173083 10.22 9.000 Plant 3 0.005308 0.017694 1.05 0.384 Interaction § 0.053317 0,0088861 5.25 0.001 Error 36 0.060950 0.016931 Total 47 0.154192 $= 0.04115 R-Sq= 60.47% R-Sqlad}) = 48.39% Individual 95 CIs For Mean Based on Pooled StDev operator Mean Qperetorl 1.10750 Operetor2 1.06625 Operator3 1.04250 + 1.050 1.080 = 1.110 1.140 Individual 95% CIs For Mean Based on Pooled stDev Plant Mean ~ Gvalior plan 1.08500 Indore plant 1.07750 Nagpur plant 1.05667 Raipur plant 1.06917 1.04 1.060.080 1.100 [Nova ‘Source of Varian SS | _MS___F _ Pueiio Fam [Sample To67 2 0017abe) 7022573) 0.00030 3 259485 [Columns (0.006308) 3 (0.001769) 1 046119, 0.384297 2.86828] interaction a.053317 5 D.OOS8eS § 248564 0.000S7 2.363751 ‘within ‘oen9s a6) O.oot68s otal aretigg a7) Step 7: Arrive at a statistical conclusion and business implication ‘At 95% confidence level, the eritical value obtained from the table is Pry,» 3.26, Fyag yp 287 aNd Foo, go 2.36, ‘The ealcllated value of F tor rows is 10.22. This is greater than the tabular value (3.26) and falls in the rejection region, Hence, the null hypothesis is rejected and alternative hypothesis is accepted,‘The calculated value of F for columns s 1.05. This sles than the tabular value (2.87) and falls inthe acceptance region. Hence, the null hypothesis is accepted and alterna tive hypothesis is rejected, Calculated value of F for interaction is 5.25. This is greater than the tabular value (2.36) an falls in the rejection region. Henc., ll hypothesis is rejected and alterna- tive hypothesis is accepted. ‘The result indicates that thee isa significant aifference in length of the copper rods with respect to operators. The plant-wise differ ce in the length of copper rods produced isnot found to be significant, Additionaliy, interaction between plants and ‘operators is also found to be significant, The significant interaction effect indicates thatthe combination of operators and plants results in difference in the average rod length. So, the management must focus on operators frst to check the difference in the length. The combination of plant and operators mus also be considered to control the differences in the length ofthe copper rods. SUMMARY| “An experimental design isthe logical construction of the experie ‘et to test hypotheses in which researcher either controls or ‘manipulates one or more variables Analysis of variance or ANOVA isa technique of testing a hypothesis about the significant differ- ‘ec in several population means. In analysis of variance (one-way | casifcaton), the total variation in the sample data ean be div ited info two components, namely variance between the samples “ted variance within the samples. Variance between the samples is, _stibuted tothe difference among the sample means. This variance ‘sdue to some assignable causes, One-way ANOVA is used to ana- je the data from completely randomized designs. Like completely randomized design, randomized block {esin also focuses on one independent variable of intrest (teat- tent variable). Additionally, in randomized block design, we also fnclde one more variable referred to as “blocking variable.” This Blocking variable is used to control the confounding variable. Confounding variables are not being controlled by the researcher fut can have an impact on the outcome of the treatment being KEY TERMS | studied. In case of a randomized block design, variation within the samples can be partitioned in two parts: unwanted va ance attributed to difference between block means (block sum of square) (SSR); variance attributed to random error sum of squares errors) (SSE), In some real-life situations, a researcher has to explore two for more treatments simultaneously. This type of experimental design is referred to as factorial design. Ina factorial design, two or more treatment variables are studied simultaneously. Factorial ‘design provides a platform to analyse both the treatment variables simultaneously at the same time in one experimental design. In 1 factorial design, a researcher can control the effect of mul- tiple treatment variables. In addition, factorial design provides ‘an opportunity to study the interaction effect of two treatment variables. The total sum of squares consists of four parts: SSC (sum of squares between columns), SSR (sum of squares between rows), SSI (sum of squares interaction), and SSE (sum of squares of errors), Asiis of variance, 393 ‘Cassitcaton variable, 392 Completely randomized design, 393 Derendnt variable, 392 NOTES | DISCUSSION QUESTIONS | Factor, 392 Factorial design, 410 Experimental design, 392 Experimental units, 392 Independent variable, 392 Randomized block design, 403, ‘Treatment variable, 392 ‘wwnectatamotors.com/our_world/profile php, accessed August 2008. | Explain the concept of using experimental designs for hypothesis testing 2. Define the following terms: + Independent variable + Treatment variable ‘+ Classification variable + Experimental units + Dependent variable 3. What do you understand by ANOVA? What are the major assumptions of ANOVA? 4, Whats the concept of completely randomized design and under what circumstances can we use completely random= ized design for hypothesis testing? 429 Chapter 12 | Analysis of Variance and Experimental Desions5, Explain the procedure for calculating SSC (sum of squares between columns) and SSE (sum of squares within samples) in completely randomized design 16. Discuss the concept of randomized block design? Under ‘what cireumstances can we adopt randomized block design? Explain your answer in light of blocking variable and eon founding variable. 1. Explain the procedure of ealeulating SSC (sum of squares Detween columns), SSR(sum of squares between rows), NUMERICAL PROBLEMS | and SSE (sum of squares of errors) in a randomized block design. 8. Explain the difference between completely randomized design and randomized block design. 9. What do you understand by factorial design? Explain the ‘concept of interaction in a factorial design. 10, Explain the procedure of calculating SSC (sum of squares between columns), SSR (sum of squares betwoen rows), SSL (sum of quares interaction) and SSE (sum of squares of ero) 1. There are four cement companies A, B,C, and Din Chatispath Company “A” is facing a problem of high employee turnover. ‘The personnel manager of this company believes that the low job satisfaction levels of employees may be one of the reasons “Tor the high employee turnover. He has decided to compare the {ob satisfaction levels ofthe employees of his plant with those of ‘the three other plans. He has used a questionnaire with 10 ques- tions on « Likert rating scale of 1 to 5. The maximum scores ‘that can be obtained is 50 and the minimum score is 10, The personnel manager has taken a random sample of 10 employees from each ofthe organizations withthe help of a professional research organization. The scores obtained bythe employees are sven inthe table below. Organi Organi-. Organi-. Organi- sation zation B_ zation C_ zation D 2 OMB 38 6 oS % 40 Bite cass 39 mw 2B 38 » Mo» 7 eee eae 4 2) ot 36) 8 2 2S 38 2 3338 39 bie ea) 3 Use one-way ANOVA to analyse the significant difference in the job satisfaction scores. Take 99% asthe confidence level 2. A company has launched a new brand of soap “brand 1” in the market, Three different brands of three different companies already exist in the market. The company wants to know the ‘consumer preference for these four brands. The company has randomly selected 10 consumers ofeach of the four brands and used I to4 rating scale with 1 being the minimum and 4 being ‘the maximum, The scores obtained are tabulated below: Pie ey eee 430° ausiness Statistics Brand! Brand? Brand 3 Brand 4 oo mete20) 18 25 2 OM 20 4B 25 26 eee 23 27 MO 26 ee ee Use one-way ANOVA to analyse the significant difference in the consumer preference scores, Take 95% as the confidence level A consumer durable company located at New Delhi hes launched a new advertisement cempaign for a product, The company wants to estimate the impact ofthis campaign on dif- ferent classes of consumers. For the same purpose, the company has divided consumer groups into three classes based on occu potions, These are service clas, business clas, and consultants For measuring the impact of the advertisement campaign, the company has used a questionnaire, which consists of 10 ques: tions, ona I to 7 rating seale with 1 being minimum and 7 being ‘maximum. The company bas randomly selected 8 subjects (espondents) from each of the classes. $o, a subject can score ‘minimum of 10 and maximum of 70. The scores obtained from the theee lasses of consumers are given below: Subject lass Ce a 40 a 38 2 2 a 40 3 48 4s a 4 48 4s 4 5 45 48 “1 6 “4 2 48 7 46 46 45 8 2 44 46 Use one-way ANOVA to determine the significant dif. ference in the mean scores oblained by diferent consumers. Assume = 0.05 A company has employed five different machines with five dif: ferent operators working oni turn-by-turn. The table given below shows the number of units produced on randomly selected days by five machines with the concerned operator working onislock selected respondents belonging to four age groups and asked 4 simple question, “Are you satisfied with this product?” Respondents were also classified into four regions. On the basis of four different age groups and regions, 48 customers were randomly selected. The company used a nine-point rat- ing scale. The data given below represents the responses of the 67s Use a randomized block design analysis to examine ) Whether the machines ar significantly differnt in terms of per- formance? 2) Whether there is a significant difference betwoen the the dif= ferent temperatures in terms of production? ‘Take 95% asthe confidence level ‘A company wants to ascertain the monthwise productivity ofits salesmen. The sles volume generated by five randomly selected salesmen in the fist five months is given in the following table lemen S12 SESS snes “an om 36 28 Rb 28 2% Ro Mar ~w 20M DB Ape 2M R40 2 May 2% 38 30 36 35 Use a randomized block design analysis to examine: ) Whether the salesmen are significantly different in terms of per- formance? _ () Whether there is significant difference between five months in | terms of production? Take 90% as the confidence level 4, company wants o measure the satisfaction level of consumers for a particular product. For this purpose, the company has “South 8 3 707038 2) Whether thor isa significant difference between the machines? 6 © 4 6 | Take 999% as the confidenes level. Hs 8 5 4 ‘A woolen threads manufacturer recently purchased three new *° : ‘machines, The company wants to measure the performance of 6 as these three machines a three diferent temperatures (in terms of | Gas unit production per day), The following table depicts the perfor Asegoms Gg gs mance of the three machines at three different temperatures on randoraly selected days: es ae aaa 6 6 5 8 Machines “MI M2 MB OS 8 6 6 6 7 8 7 Tempera 6 8 5s 6 Ti Rb BR 2 2 sas Employ two-way ANOVA to determine whether there are ‘any significant differences in effects. Take 0 = 0.05, 8. A water purifier company wants to launch a new model ofits popular product. The company has divided its potential eustom. es into three eategories, “middle clas,” “upper-middle class ‘and “upper class.” Potential customers are further divided among thtee states of India, “Gujarat,” “Delhi,” and “Punjab” For determining the purchase intention of the potential random= ly selected consumers, the company has used a simple question, “Does this new product appeal to you?” The questionnaire is administered to 36 randomly selected customers from differ- ent classes and states. The company has used a five-point rat- ing scale. The table given below depicts the responses ofthese randomly selected potential consumers: Gujarat Delhi Punjab Upper 3 aa css 4 ee 4 a 3 s 2 Upper 3 aa middle a4 Customer clases class ar 3 5.2 Middle 4 a class g 545 5 ie? 3 42 Chapter 12 | Analysis of Variance and Experimental Desions 431Employ a two-way ANOVA and determine whether there Methods ‘Motivational Medi- Holidays eeu saihan inane nceae meee onl Neetnel M Has | 9. Black Pearl is a leading tyre manufacturing company in Pune. —~ os as Gn cen em cot oea aa of branding, profitability, and market share. As a downside, the Marketing 40 oe management has realized thatthe highly competitive and stress- 35 3538 fal environment has reduced its employee morale, For boosting 6 me ‘employee morale, the company has opted for three methods ‘motivational speeches, meditation, and holidays with pay. The ‘company researchers measure the success a the three-point pro- 30 2 9 gramme after taking random samples from three departments, pepartments Finance 31 2» 30 ‘marketing, finance, and production. The researchers have used x Ss ‘2 questionnaire (10 questions) on a five-point rating seale, So, the maximum score can be 50 and minimum score can be 10. 32 2» 3 ‘The scores obtained from 36 randomly selected employees are as shown in the given table: 2 330 Production 31 32 3 2B 29° 2s Employ a two-way ANOVA and determine whether there ste any significant differences in effects, Take a= 0.05 FORMULAS | Formulas for calculating SST (total sum of squares) and mean squares in one-way analysis of variance SSC (sum of squares between columns) = ya, ~¥) wher is int pi td moo 6 nerf ohio Ff 3, a ope memo poop, ¥ he ed ssc - nc en qa) = S8° re ore pre leon ‘SSE (sum of squares within samples) =) 1 (x, he sample mean of group je mumble trop ng omar and to ube ‘where x, isthe th observation in eroup ‘observations in all the groups, \where SSE is the sum of squares within columns, and n ~ the degees of freedom (otal numberof observations-number of samples) SST (lotal sum of squares) = YY 2 (x, =) here x, is the th observation in group j, = the grand mean, kthe numberof groups being compared, and nthe total number of observations inall the groups Sst nat ‘where SST is the sum of squares within columns and n ~ | the degrees of freedom (number of observations ~ 1) F-test statistic in one-way ANOVA and MST (mean square) Msc MSE \where MSC is the mean square column and MSE the mean square error Formalas for caleulating SST (total sum of squares) and mean squares in a randomized block design Sa-5 where ris the number of teamentevels (columns, nthe mmber of observations in each weatment lve (ounber of rows), F, dhe sample ‘mean of group j, and ¥ the grand mean. SSC (sum of squares between columns) 432 ausiness Statisticsssc MSC mean sq) = SSS = SSC isthe sum of squares between columns and e~ I he degres of eadom (number af umns ~ Seq -¥ “tise cis the numer of reste eves columns), rth munber of observations in each treatment eve (number oro), the sample Jf group (ow means), and the grand mean. SSSR (sum of squares between rows) SSR MSR (mean square) = SSE is the sum of squares within columns and r~ 1 the degrees of freedom (Number of rows ~1). -E+xy Ss amet egasteron)> EE, - ‘ths cis dhe mumber of reatment levels columns, the number of observations in each treatment level (numberof rows) the sample of group (Row means), Z, the simple mean of group, x, the ih observation in group f and = the grand mean SSE ‘MSE (mean square) = noreeel Where SSE is the sum of squares of erors and n =r c++ 1 = (€~I)(r-1) the degrees of freedom (aumber oF observations — numberof eol- Jimny — number of rows + 1), Here, re = n = numberof observations. Past statistic in randomized block design 3 Ms SS MSE MSC i the mean square column and MSE the mean square error ©~ 1, degrees of freedom for numerator and n-ne 1 =(e=1Xr~ 1), degrees of freedom for denominator. use ] encee em ‘sre MSR is the mean square row and MSE the mean square eror hr 1, depres of freedom for numerator and normc%1=(e= 1p 1) degres of feedom for denominator ‘Formulas for calculating SST (total sum of squares) and mean squares in a factorial design (two-way ‘and ‘SSC (sum of squares between columns) = ">. (, ~ ¥ =F cis the numberof column treatments the number of row reatments, nthe mmber of observations in each el, the sample mean rot P foup and ¥ the grand mean. ssc MSC (mean square) = SSE “there SSC is the sum of squares between columns and c~ 1 the degrees of freedom (number of columns 1), SSSR (sum of squares between ows) = "°2% — 3)" P Where cis the number of column treatments, r the number of row treatments, n the ‘number of observations in each cell, X, the sample mean |Soup (ow means) and th grand mean, a sR nen ag = $88 | ss SSRs the sum of gure between ows and = the degres of eed (Number of ows 1) SSt (sum of squares interaction) = RDG, — Pte cis the numberof column treatments the number of row treatments nthe numberof observations in each cell, ¥, he sample mean ‘froup i (row means), Z, the sample mean of group (column means), F, the mean ofthe cel corresponding to ithrow and jth column Fell mean), and ¥ the grand mean Sse el MSE (mean square)= —SSE__ e a aa (r-e-1) | ere SSE isthe sum of squares of errors and (r~I)(e~ 1) the degrees of frcedom. ale Chapter 12 | Analysis of Variance and Experimental Designs 433,SSE (sum of squares errors) ‘where eis the number of column treatments, the numberof row treatments, the numberof observations in each cll x, the individu observation, and, the mean of the cll corresponding to throw andh column (cel mean) SSE ren) and (MSE (mean square) = fer SSE sum faqs ofero andi) the dees of eda, SIE ie che nner oem wetments he umber of tasinen ie suber of brats in each el via Sewing an! 7 Ge pads SST (total sum of squares) sst and (MST (mean square) > where SST is the total sum of square and N'~ 1 the degrees of freedom (total number of observations ~ 1). F-test statistic in two-way ANOVA Fmt = AEA toto SE “where MSC isthe mean square column and MSE the mean square error With ¢~ 1, degrees of feedom for numerator ro(n- 1) degrees of freedom for denominator. se Frsttoo = SE MSE ‘where MSR is the mean square row and MSE the mean square errr, with r= degrees of freedom for numerator re(01~ 1) degrees of freedom for denominator. MSI MSE ‘where MSI isthe mean square interaction and MSE the mean square error with (r= 1){¢~1) degrees of freedom for numerator and re(n~ 1) degrees of freedom for denominator, For a given level of significance o, the rules for acceptance or rejection of null hypothesis are as follows Reject Mepis” F ‘otherwise do not reject CASE STUDY | TABLE 12.01 2: Tyre Industry in Indias A History of Over 75 Years eee ie A Blea a OP ‘Market segmentation for different categories of tyres Introduction Segment ‘Share by No. 6) ‘The Indian government has been placing high emphasis on the Commercial vehicles 30 building of infrastructure inthe country. This has given atremen~ passenger car 3B ddous filip to the development of road infrastructure and trans- port, After liberalization, there has been a remarkable increase in Uiliy vehicles 4 the numbers of vehicles on Indian roads. As a direct result of this, Farm tyres 8 a heavy demand for tyres has been forecast in the near future. 2/3 wheelers Indian tyre manufacturing companies have stated re-enginecring their businesses and are ooking at strategic tie-ups worldwide to rect this demand,' Table 12.01 shows the market segmentation for different categories of tyres 434 Business Statistics ‘Source: wernt. ascested August 2008, repreduced with permission,‘vidual ividual WRF Ltd, Apollo Tyres Ltd, Ceat Ltd JK Industries Ltd, Good- ‘Yar Dunlop, etc. are some of the major players in the market. “MRE Lidis the leader in the market. The company is involved in ‘manufacturing, distribution, and the sales of tyres, tubes, and ‘ps for vatious vehicles. CEAT, established in 1958, isa part the PRG group. CEAT is also a key player in the market and fers a wide range of tyres for almost all segments like heavy iy tucks and buses, light commercial vehicles, earthmovers,, ‘tks, tractors, trailers, cars, motorcycles, and scooters, ete, Apollo Tyres Lid is also a dominant player in the truck, bus, light commercial vehicle categories. In January 2008, the any announced an investment of Rs 12,000 million to set _papessenger car radial plant in Hungary to eater to the needs of European and the North American market, It aequired Dun- bp Tyre International along with its subsidiaties in Zimbabwe “tid the UK in April 2006!, Apollo Tyres CMD, Mr Onkar Singh ar, optimistically stated, “We believe that alliances offer the _ ore: of many companies working together forthe benefit ofthe ‘isomer. This ultimately is for the greater good of the market ‘the individual companies."? AK Industries Ltd isthe pioneer in launching radial tyres in Radial tyres eost 30% more but are technologically supe- orto conventional tyres. JK Tyres is the key player in the four tieler tyre market. In 1922, Goodyear tyre and rubber company Akon, Ohio USA entered the Indian market, Goodyear India has _Fiocered the introduction of tubeless radial tyres in the passen- er car segment, Dunlop India Lid is also a leading player in the : orry Over Chinese Imports April_and December 2006, $50,000 trucks and bus ‘vere imported from China when compared to just over 3 ‘nits during the financial year 2005-2006, The increase in ents of low-priced tyres from China has become a sore point Tian tyre manufacturers, Indian manufacturers are relying on be superior quality of Indian tyres to fight this batt. Mr Arun K. OTES | 11, Frowess (V3.1), Cente for Monitoring Indian Economy Prt. Ld, _ Mumbai, accessed August 2008, reproduced with permission. [2 vonvubuneindia.conv2003/20033000/bizm, accessed Agus 2008 Bajoria, President, IK Tyre and Industries Ltd angued “The quality ‘of an Indian tyre and Chinese tyre cannot be compated. Indian tyres are exported to around 80 countries around the world and we hhave no complaints from anywhere on the quality” With world class products under its stable, Indian tyre com panies are getting ready to cater to an estimated demand of 22 million units of car and jeep tyres; 57 million units of two- wheelers tyres; 6.5 million units of LCV tyres; 17 million units of HCV tytes by 2014-2015, Let us asstime that a researcher wants to compare the mean. net sales of four leading companies Applo Tyres Ltd, Ceat Ltd. JK Industries Ltd and MRF Ltd. The researcher is unable to ‘access the complete net sales data of these companies and has taken @ random sample of net sales for six quarters of the four companies taken forthe study, Table 12.02 shows the net sales (in million rupees) of four leading tyre manufacturers in randomly selected quarters. Apply techniques presented in this chapter to find out whether: (2) The companies significantly differ in performance? @) There is a significant difference between the quarterly sales of these companies? TABLE 12.02 Net sales of four leading tyre manufacturers for six randomly selected quarters, Apollo tres Ceat Led JK Net sales MRF Gunuilion Lid Industries Lid rupees) Lid “lun 1998 1689.7 27084-30213 5787 Sep 2000 2983.1 24321-26754 2854.7 Dec 2002 4041.6 27228 38714 S198 Mar2004 51479 39264 46115 6208.7 Jun 2005 $680.9 40277 5626.7 7951.2 Mar 2006 74585 4843.6 —_6250.8__8796 ‘Source: Prowes(V 3.1), Cer for Motoring nian Ecogamy rt. Lik Mun ba, accessed August 2008, prused wth pets, 3. www.thehindubusinesstine.com/2007/07/20/sto- ries!2007072050461400.him, accessed August 2008, 4. wwwindiastateom, accessed August 2008, reproduced with permission, Chapter 12 Anaysi Of Variance and Experimental Designs 435,