SIPOC
Suppliers Inputs Process Outputs Customers
Who supplies the What are the major What are the process Who receives the
What inputs are required?
process input? steps in the process? outputs? output?
New product Monthly quality Site
Design and Process CTQ's Internal Audit
development report management
Site quality steering Advanced quality Marketings
External Standards Corrective actions
team planning leaders
Inspection and
Customer Sevice Quality control plans Dock audit External Auditors
traceability records