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Implementation of Quality Measures to Reduce Surgical Site Infection in


Colorectal Patients

Article  in  Diseases of the Colon & Rectum · August 2008


DOI: 10.1007/s10350-007-9142-y · Source: PubMed

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Implementation of Quality Measures
to Reduce Surgical Site Infection
in Colorectal Patients
ORIGINAL Elizabeth C. Wick, M.D.,1  Laurel Gibbs, M.A.T.,2  Lois Ann Indorf, N.P.,1 
CONTRIBUTION Madhulika G. Varma, M.D.,1  Julio Garcia-Aguilar, M.D., Ph.D.1
1 Department of Surgery, University of California, San Francisco, California
2 Department of Infection Control, University of California, San Francisco, California

PURPOSE: The goal of this study was to determine the rate initiatives are focusing on compliance with process
of surgical site infection and compliance with process measures known to reduce the rate of SSI. In the years
measures designed to prevent infection in a defined to come, compliance with process measures and the
population of patients undergoing colorectal operations. development of SSI will be linked to reimbursement. It is
imperative that surgeons establish realistic expectations
METHODS: A task-force consisting of surgeons, hospital
for compliance with quality measures and SSI rates in
infection control personnel, anesthesiologists, and nurses
patients undergoing abdominal colorectal surgery.
was convened to enforce the use of process measures to
Surgical site infection, the leading cause of postoper-
prevent infections. We monitored antibiotic selection,
ative morbidity after colorectal operations, increases
dosage, timing, redosing and discontinuation, hair re-
health care costs and lengthens hospital stay.1 Colorectal
moval technique, intraoperative and postoperative body
surgical patients inherently have higher infection rates
temperature, and perioperative glucose control for
because of frequent entry into the alimentary tract, which
12 months by using electronic medical records. Patients
leads to bacterial contamination. Most colorectal proce-
underwent a minimum of 30 days of postoperative
dures are Class 2 or 3, based on the Centers for Disease
follow-up and the attending surgeon diagnosed infections.
Control and Prevention (CDC) risk stratification system.2
RESULTS: Between April 2006 and March 2007, 298 Since the 1970s, the National Nosocomial Infections
patients underwent abdominal colorectal operations. Surveillance (NNIS), a program of the CDC, has moni-
The overall infection rate was 20 percent for colon tored the rates of hospital-acquired infections and further
procedures and 11 percent for small-bowel procedures. stratified those rates based on a scoring system that
Compliance for most process measures improved from considers American Society of Anesthesiology (ASA) score,
the first to the fourth quarter, and during the final wound classification, operative duration, and the presence
quarter, correct antibiotic dose and hair removal with or absence of laparoscopy. Currently, the NNIS serves as a
clippers exceeded 90 percent. benchmark of the quality of care. NNIS rates for SSI after
colorectal surgery range from 6 percent for risk index
CONCLUSIONS: The rate of surgical site infection after
category (RIC) 1, to 12 percent for RIC 3.3 In contrast, a
colorectal surgery is likely to be higher than that reported
recent single retrospective study and a multi-institution
in national quality improvement programs. Perfect
prospective study have reported infection rates of 28
compliance with performance measures may be difficult
percent and 26 to 43 percent, respectively.4,5
to attain.
Perioperative process measures have been found to
reduce the rate of SSI.6 There is Level I evidence that
KEY WORDS: Wound infection; Process measures; thoughtful use of antibiotics improves patient safety and
Perioperative; Normothermia; Antibiotics; Glucose; leads to better clinical outcomes.4 Studies also have
Quality improvement; Surgical care improvement project. demonstrated that both hair removal with clipper and
perioperative normothermia (maintenance of body tem-
perature between 36°C and 38°C) decrease infections in
n an effort to reduce complications, national health
I care quality initiatives have focused on reducing the
rate of surgical site infections (SSI). Currently, quality
general surgery patients.7 Tight glucose control in cardiac
patients improves recovery,8 but this finding has not been
extended to include the general surgery population.
Quality improvement initiatives, including the Surgical
Presented at the meeting of The American Society of Colon and Rectal Care Improvement Project (SCIP)9 and the Institute for
Surgeons, St. Louis, Missouri, June 2 to 6, 2007.
Healthcare Improvement (IHI),10 have endorsed these
Address of Correspondence: Julio Garcia-Aguilar, M.D., Ph.D., 2330
Post Street Suite 260, San Francisco, California 94115. E-mail: process measures as ways to decrease SSI and improve
garcia-aguilarj@surgery.ucsf.edu patient outcomes.

1004 DOI: 10.1007/s10350-007-9142-y  VOLUME 51: 1004–1009 (2008)  ©THE ASCRS 2007  PUBLISHED ONLINE: 16 APRIL 2008
W ICK ET AL .: Q UALITY M EASURES AND SURGICAL SITE INFECTION 1005

Pay-for-performance and increased public reporting (dirty), according to the guidelines of the American
of hospital quality data is imminent.11 On a trial basis, the College of Surgeons and adapted by the Centers for
incentive of public reporting and pay-for-performance Disease Control and Prevention.2 All procedures involv-
has led to improved quality of care in the treatment of ing placement or removal of a stoma were considered to
medical diseases. In the surgical arena, nosocomial be Class 3.
infections, specifically SSI, will be an immediate target.
The first wave of change will affect reimbursement based Measures
on compliance with quality measures. The Centers for Process measures (Table 1) included the appropriate
Medicare and Medicaid Services has proposed rule CMS- antibiotic selection, dose, administration of prophylaxis
1488-P, which will cease all reimbursement for additional within one hour of incision, redosing when applicable,
care associated with certain hospital acquired infections as discontinuation of antibiotics within 24 hours, appropri-
of October 1, 2008.12 Surgeons must establish accurate ate or no hair removal, and maintenance of normother-
expectations for both compliance with process measures mia. At the time of this study, cefoxitin was administered
and SSI rates in colorectal surgery. for colorectal surgery prophylaxis; ciprofloxacin and flagyl
We hypothesized that 1) the rate of surgical site were used in patients with allergies to penicillin or
infection in patients undergoing abdominal colorectal cephalosporin. This antibiotic regimen was based on the
surgery is higher than that reported by the CDC-NNIS, 2) SCIP and IHI list of approved antibiotics for colorectal
a dedicated task-force is imperative for high level of surgery and internal UCSF guidelines. Compliance infor-
compliance with process measures, and 3) high levels of mation was gathered from the anesthesia record and
compliance with interventions are not easily attained. patient chart. Antibiotic treatment was considered to be
“noncompliant” with process measure if documentation
was lacking, a nonapproved drug was used, or the dose
PATIENTS AND METHODS
was inadequate.
Task Force
A committee was formed to implement and monitor both
new and established process measures to decrease SSI.
The group included surgeons, anesthesiologists, infection Table 1. Definition of process measures
control personnel, and perioperative nurses. An infection Definition of
control professional (LG) devoted 10 percent of a full- Process measure compliant Notes
time equivalent (FTE) position to the project. Meetings Antibiotic Cefoxitin If penicillin allergy
were held monthly to monitor compliance and address choice Ciprofloxacin and
obstacles. flagyl
Study subjects consisted of 298 consecutive patients Antibiotic dose 1 g<80 kg Ciprofloxacin 400 mg
who underwent abdominal colorectal operations for small 2 g>80 kg and Flagyl 500 mg
Timing of Within 1 hour
bowel and colon procedures (ICD-9 codes in the NNIS antibiotic before
categories “small bowel” and “colon”) by three surgeons incision
(Julio Garcia-Aguilar, M.D., Ph.D., Madhulika Varma, Hair removal Clipper
M.D., and Laura Goetz, M.D.) at Center for Colorectal Discontinuation 24 hours In combined cases
Surgery, University of California, San Francisco, a 600- of antibiotics after with plastic surgery,
operation antibiotics continued
bed teaching hospital, between April 2006 and March to be given as long as
2007. Two patients died within days of the surgery and the drains were in
were excluded from the cohort. All subjects were followed place (this was
for a minimum of 30 days postoperatively. considered
Patient characteristics (age, gender, weight, diagnosis, “noncompliant”)
Appropriate Cefoxitin Ciprofloxacin/Flagyl
diabetes, American Association of Anesthesiologists (ASA) redosing of 3 hours 6 hours
as established by the anesthesiologist) were obtained from antibiotics
the electronic medical record. Preoperative <200 mg/dl
Every patient undergoing a colon resection received a glucose
mechanical bowel preparation with polyethylene glycol Postoperative <200 mg/dl Maximum value
glucose recorded on
or Fleet® Phospho-soda® (C.B. Fleet Co., Inc., Lynchburg, postoperative Day 1
VA) on the day before surgery. Per operating room Intraoperative 36–38°C All intraoperative
policy, skin was prepared with chlorohexidene scrub or normothermia values must be
betadine paint. When the operation was completed, the within range
attending surgeon determined the wound classification: 1 Postoperative 36–38°C Based on first value in
normothermia recovery room
(clean), 2 (clean-contaminated), 3 (contaminated), or 4
1006 W ICK ET AL .: Q UALITY M EASURES AND S URGICAL SITE I NFECTION

Blood glucose levels were measured before surgery and returned to the operating room for drainage of an abscess
within 24 hours after surgery. A glucose level > 200 was (3 patients) or fascial dehiscence (2 patients). No correla-
considered noncompliant. tion was observed between hospital, surgeon, diagnosis,
Normothermia was defined as body temp 36°C to 38°C. diabetes mellitus, or laparoscopy. Length of surgery was
The nadir in the operating room and the first recovery related to the risk of SSI. The risk of infection was greater
room value were analyzed. Temperatures outside the for operations lasting more than 180 minutes than for those
optimal range were deemed noncompliant. Compliance lasting less than 180 minutes (24 vs. 11 percent; P<0.0042).
rates for all measures were collected on a weekly basis, as As expected, creation or takedown of stomas were also
available. associated with increased SSI (P<0.03).
Each quarter, we noted improvement in compliance for
Surgical Site Infections most measures (Fig. 1). We observed improvement in the
Surgical site infection was determined by using the CDC appropriate use of antibiotics. Correct drug (90 percent),
criteria and included superficial, deep, and organ space dose (97 percent) and timing (90 percent), and hair
infections. During the study time period, the attending removal (100 percent) reached high levels of compliance
physician or the dedicated, trained, colorectal surgery by the fourth quarter.
nurse practitioner diagnosed infections in the hospital or More challenging was the maintenance of intraopera-
during follow-up clinic visits.13 All patients had at least tive normothermia and control of blood glucose. Tem-
30 days of follow-up. perature values were documented in most patients but
were frequently out of range (36–38°C) of compliance.
Statistics Despite our deliberate efforts at improving normothermia
Each risk factor was screened by using a bivariate logistic intraoperatively, compliance remained unchanged
regression involving the putative risk factor and adjusting through the study period. Interestingly, recovery room
for individual surgeon. Logistic regression was used to temperature measurements more frequently ranged be-
identify risk factors for SSI. Risk factors that were tween 36°C to 38°C (in 62–74 percent of patients) than
statistically significant at a 0.05 level were entered into a intraoperative temperatures.
multivariate model to test their joint effects. We observed a steady improvement in preoperative
glucose compliance. Many of the “failures” in the early
months were patients without documented glucose levels
RESULTS
rather than hyperglycemia. For preoperative glucose, in the
During the one-year study period, 298 patients underwent first quarter, 65 percent (54 patients) were noncompliant
small-bowel and colon operations by three colorectal based on having no recorded value; this improved by the
surgeons. The mean age of patients was 54±17 years. fourth quarter, when only 23 percent (13 patients) of
Operations were performed for benign disease (23 percent cases had no recorded value. In 97 percent of patients
or 69 patients), cancer (48 percent or 146 patients) and (168 patients) with documented preoperative values, the
inflammatory bowel disease (28 percent or 87 patients). A glucose was < 200 mg/dl. In contrast, although postoper-
subset (30 percent or 43 patients) of patients with cancer ative glucose values were documented more consistently
underwent preoperative chemotherapy and radiation during the study period (4th quarter 96 percent of cases
therapy. Most cases were primarily large bowel (80 had glucose levels), there was also greater incidence of
percent or 232 patients). Stomas were involved in 170 noncompliance because of abnormal glucose values than
cases (57 percent), most (69 percent or 118) of which was true for preoperative findings. Only 86 percent of the
were ileostomies. The average procedure length was 221± subset (209 patients) with glucose levels charted had levels
119 minutes, and 36 percent (104 cases) included a < 200 mg/dl.
laparoscopic portion.
Overall, we had an 18 percent rate (54 patients) of SSI
DISCUSSION
(Table 2). Colon operations had a 20 percent (47 patients)
chance of SSI compared with 10 percent seen in small The first objective of this study was to identify prospec-
bowel (7 patients) cases. Only half (53 percent or 26 tively the rate of surgical site infection in patients
patients) of SSIs were diagnosed in the hospital. Most undergoing abdominal colorectal procedures. During the
infections were superficial (76 percent or 39 patients) 12-month study period, we found an 18 percent infection
according to the CDC criteria and required only opening of rate (20 percent colon and 10 percent small bowel).
the wound at the bedside. A few patients developed deep Infected patients incurred morbidity; 11 percent of
space infections (10 percent or 5 patients) and organ space patients with postoperative infections required reopera-
infections (14 percent or 7 patients). Most organ space tion for fascial dehiscence or deep space infection. In line
infections were treated with interventional radiology with recent retrospective and prospective reports, our SSI
drainage. Five patients (10 percent of patients with SSI) rate significantly exceeds that of the NNIS.3 We suspect
W ICK ET AL .: Q UALITY M EASURES AND SURGICAL SITE INFECTION 1007

Table 2. Patient characteristics and surgical site infection rates


SSI Yes SSI No Total P value
Gender Male 30 (18) 140 (82) 170 (57) 0.88
Female 24 (19) 104 (81) 128 (43)
Diabetes mellitus Yes 3 (10) 28 (90) 31 (10) 0.23
No 51 (19) 215 (81) 266 (90)
ASA score ≤2 33 (18) 152 (82) 185 (65) 1
>2 18 (18) 84 (82) 102 (36)
Diagnosis Benign disease 11 (16) 58 (84) 69 (23) 0.8
Cancer 17 (17) 86 (84) 103 (35)
Cancer + radiation/chemotherapy 9 (21) 34 (79) 43 (15)
Inflammatory bowel disease 17 (21) 65 (79) 82 (28)
Intestine Colon 47 (20) 185 (80) 232 (78) 0.1
Small bowel 7 (11) 59 (89) 66 (22)
Stoma Yes 38 (22) 132 (77) 170 (57) 0.03
No 16 (13) 111 (87) 127 (43)
Laparoscopy Yes 18 (17) 151 (82) 104 (36) 1
No 33 (18) 86 (83) 184 (64)
Wound classification 1 0 4 (100) 4 (1.3)
2 15 (15) 87 (85) 102 (34)
3 36 (20) 142 (80) 178 (60)
4 3 (21) 11 (79) 14 (5)
Length of procedure (min) ≤180 16 (11) 125 (89) 141 (47) 0.0042
>180 38 (24) 119 (76) 157 (53)
ASA = American Society of Anesthesiologists; SSI = surgical site infection  Data are numbers with percentages in parentheses unless otherwise indicated

that this is a result of increased detection. The attending simple obstacles, such as difficulty obtaining appropriate
surgeon or a dedicated trained nurse practitioner identi- antibiotics. In our study, the stock location was changed
fied infections.13 Cases were re-reviewed on a monthly from the pharmacy to the operating room. In-service
basis to ensure that all SSIs were included. All patients education for nurses and anesthesia faculty and residents
had at least 30 days of follow-up. In contrast to our also heightened project awareness and educated them on
approach, the NNIS depends on hospital infection control the proper use of drugs. These efforts led to 90 percent
departments to identify SSIs. Infection control personnel compliance for drug selection, dose, and timing. Education
rely heavily on microbiology culture data to diagnose was particularly helpful in curbing the use of piperacillin-
infection. Few wound cultures are sent on colorectal SSIs. tazobactam, an agent not approved by the IHI or SCIP.
These practices bring into question the reliability of the Intraoperative antibiotic redosing (78 percent compliance
NNIS reports. Nonetheless, because ours was a small-scale by the 4th quarter) and discontinuation of antibiotics (65
study, we must extend our meticulous method of data percent compliance by the 4th quarter) have been more
collection to establish a valid baseline rate for SSI after challenging. A recent study demonstrated successful use of
colorectal procedures. ertapenem for prophylaxis prior to colorectal surgery.4 The
In an effort to reduce our rate of SSI, we focused on use of ertapenem would obviate the need for weight-based
improving compliance with established quality measures: dosing or redosing. The advent of preprinted postoperative
antibiotic delivery, hair removal, perioperative glucose, and order sets may, within the next few months, also improve
normothermia, because these are the measures embraced compliance with the timely discontinuation of antibiotics.
by SCIP and IHI. We found compliance varied. Hair In the next phase of the study, we will determine why
removal was straightforward (100 percent compliance once antibiotics continue to be given beyond 24 hours after
razors were removed from operating rooms), whereas surgery. We suspect that the presence of drains placed by
appropriate antibiotic use, maintenance of normothermia, plastic surgeons or suspicion of early wound infections is
and prevention of hyperglycemia have been more complex. frequently leading to noncompliance.
For many years, antibiotics have been used to prevent Both the SCIP and IHI emphasize normothermia to
surgical infections.14,15 Despite Level I evidence of reduce SSI in colorectal patients because intraoperative
effectiveness,16 adherence has generally been suboptimal. hypothermia promotes vasoconstriction and reduced
For example, only 55 percent of Medicare patients oxygen levels in the tissue leading to immune suppression
undergoing operations in 2001 received antibiotic pro- and poor wound healing.7 Four small, randomized studies
phylaxis within one hour of incision.11 The 87 percent demonstrated improvement in SSI with normothermia.
compliance rate with antibiotic selection that we achieved Patients in the lithotomy position are especially prone to
by the final quarter may have been because of assistance heat loss. Efforts to control temperature include the use of
from the task-force in identifying and surmounting warming blankets (placed in the preoperative area and left
1008 W ICK ET AL .: Q UALITY M EASURES AND S URGICAL SITE I NFECTION

in place throughout the operation and into the recovery the maximum value on postoperative Day 1. We found
room), heated operating rooms, and reflective bonnets for more frequent hyperglycemia postoperative (Day 1) than
patients. We easily improved use of these techniques and preoperative (Day 0). As we expand our study, we will
noted improvement in maintaining normothermia based determine whether preoperative or postoperative hyper-
on the initial temperature taken in the recovery room. glycemia contributes to infections in colorectal surgery.
However during the fourth quarter, we noted that 28 Our study has two important limitations. First,
percent of the patients were still hypothermic on arrival to although we clearly identified the challenges with imple-
the recovery room. We found that noncompliance was menting and documenting process measures, the antibi-
higher in intraoperative temperatures than in recovery otic, normothermia, and hair removal measures were
room temperatures. Currently, SCIP monitors normother- initiated to varying degrees in the hospital before the
mia by the first recovery room temperature,9 but we study. Consequently, the study period only reflects
question whether doing so is truly indicative of intraopera- improvement but not introduction of processes. Second,
tive normothermia. To improve intraoperative normother- because only 60 patients developed infectious complica-
mia, warming efforts must focus on the preoperative and tions, our study is currently too small to draw any
intraoperative periods. conclusions regarding the role of process measures in the
In 2001, van den Berghe et al.8 demonstrated that development of infections. In our expanded study, we
maintaining a glucose level between 80 to 120 mg/dl plan to determine the relationship between noncompli-
decreased mortality in critically ill patients (diabetic and ance with process measures and development of SSI.
nondiabetic). Strict perioperative glucose control is a pro- During the one-year study, we significantly improved
cess measure for patients undergoing cardiac surgery. In compliance for all measures except normothermia. The
the future, this measure will likely be extended to general outstanding performers were 100 percent for hair removal
surgery patients. Hence, we included perioperative glucose with clippers and 91 percent for selection of correct
as a process measure. The initial obstacle in monitoring antibiotic dose. This high-level of compliance in all
both preoperative and postoperative levels was documen- measures required significant commitment of hospital
tation. We worked with perioperative nurses to track the resources, including 10 percent of a full-time equivalent
glucose reading in the nursing flowsheet, culminating in 98 (FTE) person to monitor compliance and educate
percent documentation in the final quarter. In addition to perioperative care givers. The SSI rate continues to exceed
monitoring preoperative glucose levels, we also recorded nationally reported standards.

FIGURE 1. Compliance with process measures and surgical site infection rate by quarter.

Compliance Rate
(Percent)
100
1st Quarter
2nd Quarter
90 3rd Quarter
4th Quarter
80

70

60

50

40

30

20

10

Correct Dose Within Redosed Discon- Recovery Intra- Glucose Glucose Clipper Wound
Antibiotic 1 hr of Appro- tinued Room operative Preop- Postop- Hair Infection
Incision priately at 24 hr Temper- Temper- erative erative Removal
ature ature
W ICK ET AL .: Q UALITY M EASURES AND SURGICAL SITE INFECTION 1009

CONCLUSIONS 5. Smith RL, Bohl JK, McElearney ST, et al. Wound infection
after elective colorectal resection. Ann Surg 2004;239:599–605.
The landscape of surgical care is changing. In the years to 6. Fry DE. The surgical infection prevention project: process-
come, public reporting of compliance with process es, outcomes, and future impact. Surg Infect (Larchmt)
measures, complication rates, and overall clinical out- 2006;7(Suppl 3):s17–26.
comes will increase. The first wave of change will be in 7. Kurz A, Sessler DI, Lenhardt R. Perioperative normother-
October 2008, with the implementation of CMS-1488-P, mia to reduce the incidence of surgical-wound infection
which will end additional reimbursement for the care and shorten hospitalization. Study of wound infection and
associated with SSI. Therefore, realistic expectations must temperature group. N Engl J Med 1996;334:1209–15.
be set for both consumers and payers regarding compli- 8. van den Berghe G, Wouters P, Weekers F, et al. Intensive
ance with process measures and rate of SSI after colorectal insulin therapy in the critically ill patients. N Engl J Med
2001;345:1359–67.
surgery.
9. MedQIC. SCIP project information. Accessed on May 15,
2007. Available at: http://www.medqic.org. 2007. Surgical
ACKNOWLEDGMENTS process measures.
10. Institute for Healthcare Improvement. Protecting 5 million
The authors thank Dr. Charles McCulloch and Chengshi lives from harm. Accessed on May 15, 2007. Available at:
Jin for statistical assistance. http://www.ihi.org. 2007. Surgical process measures.
11. Lindenauer PK, Remus D, Roman S, et al. Public reporting
and pay for performance in hospital quality improvement.
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