Can you tell us about the last project you worked on?

Quanity removal project

Tell us about a time something went wrong in a project you were managing.

Tell me about a time you improved a complex process.

Quantity removal program
I have worked on many process improvement initiatives and projects. I want to share an
initiative that I led and delivered while at my previous employer that had a great impact on over
60 programs and projects across teams.
The analysts used to spend a lot of time generating this report. The team was also spending a
lot of time researching about the particular business and collecting data etc.
So I realized this could be done efficiently

I found this process counterproductive, and the analysts and program manager's time are not
spent wisely in managing the program
I interviewed each analyst and program manager and got information regarding tools, the use,
format, frequency, and how they are generating the report
Then, I analyzed all the tools and identified fields that are required for the reporting. After that,

the relation between two Business Customer accounts basis presence of certain attributes to
identify accounts that are similar.
I suggested Open the Salesforce Report for both the Business Accounts, Compare the Account name,
Website, Address, Full name, Phone, Email and note any partial or full match. also indicates some
relation between both the accounts.

Finally, I created a standardized template and started working on it and waited for the
stakeholders to get the insights.
The leadership team loved it for two reasons
 The throughput increased by 15% for each analyst.
After a few months, I also made this report a full-scale analytics dashboard system that the
team can share with Clients and all program stakeholders.