Professional Documents
Culture Documents
Welcome to the Project Team Orientation (Project Team Orientation) for SAP SuccessFactors Compensation.
The overall goal for this guide is to provide a knowledge transfer on the core out-of-the box functionality of SAP
SuccessFactors Compensation. This will enable you to gain a high-level understanding of the concepts and
capabilities of the software.
Using this guide, you will learn about key elements of the SAP SuccessFactors Compensation tool and make
decisions about how you will use the Compensation tool so that your organization can work with SAP
SuccessFactors Professional Services consultants in planning and implementing an effective configuration.
In addition, a review of the management model that ties together important terms and concepts as well as
discussion regarding the day-to-day activities of a system administrator are provided.
© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 5
5
SAP SuccessFactors HCM
SAP SuccessFactors Compensation is part of the SAP SuccessFactors HCM integrated suite of solutions.
SAP SuccessFactors Compensation provides Human Resource (HR) managers with a tool for communicating and
reinforcing the organization’s compensation philosophy and guidelines. It enables managers to systematically
associate pay for performance across compensation programs.
The data in SAP SuccessFactors Compensation can come from multiple sources. The data can be uploaded in
CSV format via an sftp process, be directly integrated with Employee Central via field mapping, or come via an
API from an external HRMS such as SAP. Your Professional Services Consultant will either assist in the mapping
of fields for EC-Integrated customers, or provide detailed integration specifications if using a flat file approach or
other integration.
The SAP SuccessFactors Compensation tool provides managers with relevant information for making planning
decisions on salary, promotions, equity and stock adjustments according to individual, group, or company-wide
guidelines. It is intuitive to use and highly configurable, allowing your organization to tailor it to your own business
processes.
The SAP SuccessFactors Compensation tool can be used with Performance Management to effectively link job
performance with compensation awards. Performance information can be made readily available to planners
when making compensation decisions.
Automated merit increases based on guideline calculations such as job level, pay grade, performance rating,
compa-ratio, and range penetration can be implemented. You can also automate lumpsum disbursements and
automatic rollovers of merit to lumpsum if over.
SAP SuccessFactors Compensation is a form-based system. For every compensation cycle, a compensation plan
template is created. The template pulls together all the elements necessary for compensation planning, such as
functional currency, exchange rates, benchmarks, rating sources, eligibility rules, guidelines, and budgets.
The template is given a name that quickly identifies it. For example, you might call a template “20xx Compensation
Plan”. This template is then used to generate the compensation planning forms.
When a form is launched, it is routed to the person responsible for planning the compensation for a specific group
of people. The form contains compensation data and links to employee profile or Employee Central data only for
that group. The form is named for the person who is responsible for the planning. For example, “20xx
Compensation Plan for Carla Grant (cgrant)”.
In order to maintain data integrity, it is essential that with each new compensation cycle, a new template is
created. In SAP SuccessFactors, this template may be cloned from a previous template. Cloning maintains all the
earlier configuration decisions and simplifies the process. Other supporting items such as currency conversion
rates, lookup tables and pay ranges may also need to be copied and modified.
Once a compensation form is completed, it is approved according to a process that has been configured in the
system through the route map.
The interface displays information that you, as the client, has determined is most relevant to the planner, providing
easily available links to more in-depth information. An individual compensation planning form contains a list of the
manager’s employees and other information, including performance, compensation, merit increase guideline, and
budget data (information that you deem necessary for managers to make recommendations for their team
members).
As the planner decides on compensation awards for an individual, the system will calculate the total compensation
package and the remaining budget allocation.
If your configuration allows, planners may add notes and activate a promotion. Depending on your business
process, additional configuration options include requiring notes, executing promotions, requiring managers to be
within budget or within guidelines, and adjustments to most column labels and form text.
In this scenario, not every manager becomes a compensation planner. Planning can be rolled-up to next level
manager. The designation is done through the administrator interface or through import file. Planners are
responsible down the line of their hierarchy. This system allows for easy assignment of planners and can reduce
the complexity and number of forms in use. It has the disadvantage of requiring defined communication and will
not automatically designate a manager as a compensation planner.
© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 22
22
Compensation Hierarchy
Data integration between SAP SuccessFactors and your Human Resource Information System (HRIS) or payroll
system allows single source updates for your employee data. During implementation, you will decide how to map
SAP SuccessFactors fields with your current database.
Note: Customers using Employee Central or an API, the data will be mapped to fields in a different manner.
Currency Conversion
SAP SuccessFactors can display compensation information in local currencies. The exchange rate is set through
currency conversion tables that are imported into the system.
There are three different currency views, a ‘functional’ currency (i.e., all forms will be displayed in the same
currency for all users), local currency (i.e. a form will display salary and other information for an employee in that
employee’s currency) or ‘planner’ currency (i.e. all employees’ salary and other information will appear in the local
currency of the compensation planner).
Exchange rates must be included for all possible currency combinations. For instance, a manager in Great Britain
(GBP) who is planning for a team in the Eurozone (EUR), must have the exchange rate for the pound sterling and
the euro. Use only one rate for each pair of currencies – the system will calculate the inverse rate as needed.
Pay Matrix
The salary pay matrix is a table that defines ranges of pay based on grade level and up to three optional attributes
(Example: country, city, and/or job level). Pay matrices define the minimum, midpoint, and maximum pay levels for
each grade and are required for compa-ratio and range penetration calculations.
© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 27
27
Proration
SAP SuccessFactors has a set of standard functions that support the majority of implementations. Complex
configuration is possible, if required.
Proration
Paying proportionate employee increases correctly from their hire date or from the last review date can be done.
Prorating can be applied to a single component increase or to the aggregate. The two prorating types are Salary
Prorating and Raise Prorating.
Salary Prorating: Can be applied to single increase component, e.g. prorate merit, but not adjustment. Proration
percentage can also be applied to budget.
Raise Prorating: This will prorate the aggregate increase to salary, proration percentage will be applied to Merit,
Adjustment and Promotion.
Note: You will work with your consultant to determine the proration option that works best for your organization.
- Planner enters full amount. System calculates the prorated total amount at end. Totals rows and
budget not affected
Ex: Proration = 50%
Without Proration With Raise Proration
Merit Guideline: 4-6% 4-6%
Planner enters increase Amt: 2,000 2,000
Total Increase: 2,00 1,000 (system calculates at end)
Companies use a variety of factors to determine the overall budget for each employee. Some organizations have
very formal procedures for establishing the compensation budget and others have simple, flat percentage
increases.
SAP SuccessFactors Compensation has the ability to mirror the calculation in order for planners to see the
allocated amount for their teams. The team budget is displayed in the form. The budget can also be a soft budget
where overspending is allowed but would be displayed in red text so those in approval levels could see.
Conversely, the budget can be enforced by forbidding entries outside of budget parameters.
There are multiple ways to handle budgets. Your consultant will work with you on the best approach based on
your requirements.
To determine who is eligible for merit raises, salary increases, promotions, and so on, you can define eligibility
rules that work as filters. But first, the starting point of eligibility should first be decided. Options include:
All active employees are eligible
No employees are eligible
1. Document your process prior to the kick-off. This does not need to be a detailed document, but you should
have a high-level overview that may be passed along to the consultant.
2. Keep your workflow simple. This is especially true for your first year. Consider the many level of approvals,
which can lead to higher level managers getting numerous emails. Complex approval process such as iterative
and steps requiring signatures for certain exceptions which could lead to prolonged process.
3. Provide a dedicated resource. Compensation Department may be small relative to the overall organization
and compensation analysts and managers are normally taxed with numerous high-level projects which
prevents them from fully comprehending what they expected to learn during implementation.
4. Identify the system admin before or during project kick off. This allows the consultant time to have the
admin practice and demonstrate their knowledge.
5. Ensure that the implementation team has easy access to key stakeholders. Ideally these stakeholders
should be involved in the project and have the authorization to make any necessary decisions when needed.
6. Have your own (internal) discussions to map out current processes and roles. Taking the time for this
first step helps ensure that these roles will be translated into Role Based Permissions (RBP) accordingly.
7. Keep the repurposing of system fields and functionality to a minimum. SAP SuccessFactors is very
flexible and allows for the repurposing of many items to meet a client’s needs. However, overuse of this
flexibility may cause problems with future implementations because other modules may require the use of
certain functionality. When there is no other option, these changes should be well documented and easily
accessible by future consultants.
8. Review the latest release information as upgrades and enhancements occur quarterly. However, future
functionality is not in scope during an implementation.
• In your organization, who are currently the • Who is eligible for what types of compensation?
compensation planners?
• Can eligibility be defined by a formula with data
• Which of the three structures will you use: standard contained in your HRIS? Are there exceptions? If
suite hierarchy, rollup hierarchy, or custom yes, what are these exceptions?
hierarchy?
• What compensation-related components are
• Does the compensation planner differ by planning relevant to you (merit, promotion, adjustment, lump
element? For example: Is merit conducted by the sum, etc.)?
direct manager, but stock planning only performed
by employees of a certain level? • Is proration used for any of the components? If so,
what are the proration rules?
• Is your current plan a global program?
• Are performance ratings used to drive any of the • Who will be responsible for insuring pay matrices
components? If so, where do they come from? are correct and formatted for SAP SuccessFactors
Compensation?
• What are the guidelines for each component? Are
guideline limits hard or soft? • Is there a budget for any/all of these compensation
components? If so, how is the budget determined?
• If a compensation planner’s entry is out of Is it the same globally or does it differ by
guidelines, should a comment be required or organizational unit? Are budget limits hard or soft?
forced? If so, for which components?
Once the Compensation Form Template is configured for the compensation cycle, the forms are launched. The
route map determines the chain of approvals and reviews.
While Executive Review offers an alternative method of reviewing, compensation planners are notified in their To
Do lists that they have compensation planning to complete.
A route map determines the workflow a compensation worksheet will follow. When recommendations are entered,
the form is routed through a configurable approval process. The worksheet continues to move from planner(s) to
approver(s), sometimes going back and forth a couple of times between two employees, until it is complete.
Planning in SAP SuccessFactors Compensation centers around a Compensation Planner’s team. However,
visibility into the entire process and all planning can be gained through Executive Review.
Managers with Executive Review privileges can review compensation recommendations across their areas of
responsibility and down the hierarchy without having to open individual forms. In this way, they can have
knowledge of the compensation planning but not necessarily have to be part of the route map approval process.
Managers can use Executive Review to ensure equity among employees and teams and to review budget
allocations.
Executive Review can be configured as read-only or with edit privileges. Edit privileges allow adjustments to
individual employee compensation recommendations.
In your organization, what is the compensation process? Who has approval and review responsibility?
Is there a possibility that this process should change? Who would make that decision? What other
considerations do you have?
Who in your organization will have Executive Review privileges? Will they also have edit privileges?
Standard Compensation statement templates can be downloaded from Admin center to create reward statements
for employees. These are very simple statements and many organizations decide to invest in having statements
with more detail.
A standard combined statement template is available in SuccessStore if there is a need to pull information from
both SAP SuccessFactors Compensation and SAP SuccessFactors Variable Pay plans.
More complex compensation statements requiring multiple currencies, languages, custom layouts, formatting,
conditional logic, etc., need to be scoped and priced separately. They are implemented in consultation with your
PS Consultant.
Note: The text of a Reward Statement letter and fields can be configured, but the general layout is set. If your
company requires more complex statements, be sure to discuss with your sales representative or professional
services consultant prior to kickoff as this is not included in an SOW as part of a standard configuration.
Compensation reports are readily available to provide summarized information on various data.
Compensation reports include:
• Rollup Report
• Compensation Aggregate Export
• Live Metrics
• Executive Review
• Ad-hoc Reports
• Custom Reports
• Live Metrics: Displays live charts on standard measurements directly within a form or Executive Review.
• Executive Review: Those with Executive Review permission can view compensation data for employees in the
hierarchy below themselves according to selections set by that user’s choice of filters.
• Ad Hoc Reports: Can be created and/or generated by users with the appropriate permissions through the
Analytics/Reporting section of SAP SuccessFactors.
• Custom Reports: The above listed standard reports are available for all compensation implementations. If
your organization would like to develop additional custom reports, you should inform your sales account
manager and/or PS consultant right away. Custom report development adds complexity, scope, and cost to
your implementation. In order to meet your organization’s Go Live date, you should start scoping custom
© 2016 SAP SE or an SAP affiliate company. All rights reserved. Internal 53
report requirements as soon as possible. 53
Decisions Checklist
Rewards and Recognition are events that take place outside the regular compensation planning period. They are
often subject to the same budget, eligibility, guidelines and approval process as focal events, but since
participation is limited, they do not lend themselves well to worksheet tools. As a result, effectively managing
Reward and Recognition and compensation changes is a major challenge for a compensation team.
The popularity of Reward and Recognition programs has been growing. In addition to recognizing years of
service, companies are allocating larger financial budgets and encouraging users to provide timely recognition for
outstanding company contributions or participation in special projects.
SAP SuccessFactors Rewards and Recognition is a fully integrated product within the SAP SuccessFactors suite.
It supports a non-recurring compensation event that is based on a specific contribution or performance. It can be
cash or non-cash and is generally subject to budget and guidelines. It can be peer-to-peer, or delivered within a
manager hierarchy. The award nomination and approval processes can be completed from either a desktop or a
mobile device.
Note: Spot Awards, while included in an SAP SuccessFactors Compensation license, is only a part of a
professional services implementation if called out in the Statement of Work for your company’s implementation
project. If your company is not implementing the Spot Awards feature, you may skip over this section.Internal
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 56
56
Key Features
• Overall view of the budget and its utilization across the program
• Able to create multiple concurrent programs
• In addition, customers using SAP SuccessFactors Employee Central can have award amounts automatically
published, upon approval. SAP SuccessFactors Intelligent Services provides a vehicle for consuming the spot
award event in real-time and building an integration to an external HR System or your intranet.
Note: You
© 2016 SAP can
SE or an skipcompany.
SAP affiliate thisAllsection
rights reserved. if your company doesn’t satisfy the prerequisites stated above. Internal 60
60
Key Features
With recent releases, several new data protection and privacy features have been made available to our
customers and some existing features have been enhanced.
The data protection and privacy features include, for instance, the ability to report on personal data changes and
the capacity to report on all the data subject’s personal data available in the application. Customers will also have
options to configure data retention rules at country level for active and inactive employees that will permanently
purge personal data from SAP SuccessFactors applications.
It is the customer’s responsibility to adopt the features that they deem appropriate. More information can be found
on the SAP Help Portal: http://help.sap.com/cloud4hr
Now that you have learned about the basic functionality of the SAP SuccessFactors Compensation
solution, review the decision checklists that appear throughout this course and compile your answers
so that you may prepare for the next steps in the implementation process. Be sure to document key
dates, contact information and any questions you want to ask your SAP SuccessFactors Professional
Services Consultant. This will help you make sound decisions as you work toward your business
execution needs.
Key Dates:
Contact Information:
Questions:
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate
company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices.
Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its
affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and
services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as
constituting an additional warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop
or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future
developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time
for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-
looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place
undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.