08/04/2020 244551 / 2020 IDOC does not reach PO - SAP ONE Support Launchpad

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System: S4P - S4PAIL Customer Action

Installation: 0021083997 - HANA ENTERPRISE CLOUD  Very High
Component: Idoc Adapter J2EE (BC-XI-CON-IDO) ID: 002075129400002445512020
Customer: 1155138 - Amil Assistencia Medica Estimated Automatic Confirmation Date: 22.04.2020 CET
The access data is maintained successfully.
Connection Open

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 SAP
Contact Person: Mr. Halsen Nagasawa
Call time: 2020.04.08 / 21:57:33 / GMTUK
PI CTC:
com.sap.aii.adapter.idoc.sapjra.inboundRA
startup (Note 1647147)
Contact Number:
Customer reached Y/N: Y Note (installation information) BC-XI-CTC
Call back Y/N: After CTC Initial Setup of SAP NetWeaver Process
Subject of Call: current situation Integration (PI) or the Advanced Adapter Engine ...
 
Dear customer, as discussed you changed the program ID and now you are monitoring to see if the issue still occurs. If the issue is
still not fixed, please return the incident on our side. PO change IDOC to Ariba only sends
  changed line (KBA 2629415)
Regards,
KBA (problem) MM-PUR-GF-EDI
Diana
As per the new Ariba version, you were requested
Call to Customer 08.04.2020 22:57:33 CET
to perform this IDOC change: Stop using ORDCHG
m...

 SAP
Dear customer, please follow these steps first and let us know if you still encounter the issue:
- Stop the Java application com.sap.aii.adapter.idoc.sapjra.inboundRA
inboundRA does not start after increasing
MaxReaderThreadCount (KBA 2065447)
KBA (problem) BC-XI-CON-IDO
- Check in SMGW if all disappeared under TP name XI_IDOC_DEFAULT_PIP You have increased parameter
- If there are still XI_IDOC_DEFAULT_PIP entries under the logged in clients, remove them. (GoTo--> Delete client ) MaxReaderThreadCount in the inboundRA
- Start the Java application com.sap.aii.adapter.idoc.sapjra.inboundRA resource adapter in order to a...
 
Regards,
Diana Resource Adapter not available in PI (KBA
Info for Customer 08.04.2020 22:18:11 CET 1840773)
KBA (problem) BC-XI-CON-IDO
In a PI system some Resource Adapters become
unavailable. These are located in the NWA ->


Configu...
SAP
Hi Halsen,
 
IDOC_ERROR_METADATA_UNAVAILABLE
You need to change the Program ID used in this integration to something that is unique. Please involve your PI and Basis teams, if error (KBA 2084869)
necessary as most likely both have involvement in these configurations. Program ID "XI_IDOC_DEFAULT_PIP" should not be used.
Change this to XI_IDOC_DEFAULT_XXX or something similar that you are 100% sure is not used anywhere else in your landscape. KBA (problem) BC-XI-CON-IDO
See the blog How to create and configure Sender Idoc AAE Scenario – PI 7.3 - this documents where the Program ID needs to be Messages are failing due to error "(3) IDOC
maintained for this integration. _ERROR_METADATA_UNAVAILABLE" in trasaction
https://blogs.sap.com/2012/12/12/how-to-create-and-configure-sender-idoc-aae-scenario-pi-73/ code SM58 ...

 
With kind regards
Mahomed Latif IDoc_AAE Receiver Adapter performance
SAP Product Support issue when AutoNumberFromDB is set to true
(Note 1983675)
Reply 08.04.2020 22:10:24 CET
Note (program error) BC-XI-CON-IDO
You use the IDoc_AAE receiver adapter to send
IDoc documents to a receiver system. You have


also ...
SAP
Mr. Halsen Nagasawa contacted CIC by chat to request to assign this incident to Mahomed Latif.
We have informed him that incident was assigned to Mahomed again 20 minutes ago.  IDoc_AAE Adapter performance tuning (Note
Customer would like to have a screen share with processor. If possible, via Teams Meeting. He will send a link. 1641541)
Customer asked processor to send him his e-mail address to halsen.nagasawa@uhgbrasil.com.br
Note (customizing) BC-XI-CON-IDO
 
Business impact (confirmed): Parallelism in Java IDoc Adapter and performance
tuning.
Issue affects productive system - Hospital operations.
Data does not reflect from S/4HANA to PO system.
No Purchase Orders do not reach the ARIBA.
Material purchasing needed for 35 hospitals - related to materials orders to serve COVID-19 crisis. IDOC AAE adapter - inboundRA does not
35 hospitals affected. start (Note 1728678)
Connections are open. Note (program error) BC-XI-CON-IDO
  If you have configured inboundRA Resource
Contact 24/7: Mr. Halsen Nagasawa, Phone: +55-15997353661. Adapter to receive calls from multiple systems via
mult...
Call from Customer 08.04.2020 21:54:01 CET

IDoc adapter: MESCOD is not set correctly


for IDoc packages (Note 2246715)
Halsen Nagasawa (S0020053650)
Note (program error) BC-XI-CON-ABA-IDO
Hi Mahomed,  
  One the outbound side, you use the ABAP IDoc
adapter. For IDoc packages, you notice that the
Please check the observations below: MESC...
 
1840707 - Bean IDOC_INBOUND_ASYNCHRONOUS not found on host
A: This note does is not aplicable since the destination XI_IDOC_DEFAULT_PIP is not listed there.
IDoc_AAE tracking/tracing for outbound IDoc
documents sent by the Java IDoc Adapter
1786132 - FAQ: 7.50 Java IDoc (IDoc_AAE) Adapter 2.4. JCA Resource Adapter - Program ID (Note 2267981)
A: See the message to access the note: "SAP Note/KBA 1786132 is being created"
  Note (advance development) BC-XI-CON-IDO
The Java IDoc adapter does not provide tracking
2374751 - RFC calls to PI fail intermittently (tracing) functionality for outbound IDoc
documen...
A: The number of Logged on clients on SMGW realted to "XI_IDOC_DEFAULT_PIP" is 11. As This SAP note if should be the
number of server nodes x  MaxReaderThreadCount to with should be  2 x 4 = 8.
We have 3 more than the necessary. How shall we proceed?
 
Regards,
Halsen Nagasawa
 
 
Info for SAP 08.04.2020 20:36:30 CET

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https://launchpad.support.sap.com/#/incident/pointer/002075129400002445512020 1/1