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Product development does not occur in isolation. It is not a separate functional activity. It is a
company philosophy, a basic company strategy, and a multifunctional company activity. Generation of
new product ideas comes from communication. Companies must seek to identify new products that meet
the company’s objectives. Both sources of new ideas: from the consumer and from within the company,
1.1 Objectives
This practical is aimed to expose students to the process of idea generation in a team and to discuss
them properly and thoroughly in a process to short-listing and screening ideas by considering several
different aspects for examples market and consumer, company capabilities and technological feasibility.
It also aimed to create a high order thinking skills among the students, being competitive, innovative and
creative along with the trends in their specific professional fields. Besides, it also aimed to evaluate
interpersonal skills, teamwork, communication, leadership and troubleshooting skills among the students.
2.0 Discussion
COMPANY PROFILE
Company address : Lot PT4191 Muara Selatan, 20000 Kuala Terengganu, Terengganu.
Email : lehealthy@gmail.com
Number of employees : 30
MISSION
To serve great tasting food product at the same time nutritious to consume
To create multi-nutrients and convenient food for consumer while having hectic days
MOTTO
COMPANY BACKGROUND
Le Healthy Enterprise established in 2019 by Lai Yuan Tai. We have been focusing on developing
innovative, convenient and multinutrient food for consumers every day and also ensure that we serve the
best quality food product to consumers. Years of experience in halal food products, R&B and marketing,
the quality and hygiene of our products, and the best customer service provided by our firm have
Since 2019, we have been looking for organizations to join us as business partners in order to
develop our market globally and produce more food products. Fortunately, we maintain positive
relationships with our business partners. We follow a programme of constant product development to keep
us in touch with market trends. Our factory is located in Terengganu, and we supply a wide variety of
good quality products. Furthermore, our factory's production system was fully backed by technology.
COMPANY LOGO
Name of company
Circle shape
declares the Green colour
consistency of indicates the
our quality food safety and
product and
healthiness of the
infinite effort in
producing good food products
food.
GENERAL MANAGER
Lai Yuan Tai (S51552)
FINANCIAL QA/QC
EXECUTIVE EXECUTIVE HALAL R&D EXECUTIVE
EXECUTIVE Syazwani Bt Sani
Syarah Izwani Bt Nur Suhaila Bt Rosli
Johan (S51584) (S50650) Siti Norhayati Bt (S51189)
Mohammad (S46848)
Job description for each position in Le Healthy enterprise
Position Description
Marketing tactics.
Executive
In charge of technical administration, supervision, and control of
manufacturing processes
Program.
(HAS).
regulatory standards.
third-party audits.
R&D Executive Organize and manage internal and external projects for execution, as
customers to decide.
strawberry
Red dates jelly with dried goji berries and dried longan
4. 4. Red dates jelly
Rich in vitamins, anti-inflammatory qualities
Make up into flakes and mix with different colors of cereal from
sweet potato.
Can be made with other varieties of flavour for adult people like
outer skin and clean the residue of the durian that is still attached.
Then the durian seeds are dried to facilitate the next process. Then
Durian seeds have high starch content that can contribute energy,
digestive system.
metabolism.
High fibre content helps lower the risk of heart disease, prevent
Used chickpea flour to increase the fibre and decrease the calories
12 12. Fiber Doughnut
Contain antioxidant properties
Provide health benefits since the spices rich in nutrient and vitamins
Nuts in the shell last much longer than shelled nuts, making them a
21 21. Nuts in the shell
great choice for long-term storage.
For example, almonds in the shell will keep for up to six months
when stored at 68℉ (20℃), while shelled almonds only last four
Purchase nuts like almonds, walnuts, peanuts and pecans in the shell
An extra benefit of nuts in the shell is that it takes more time and
effort to prepare them than shelled nuts, which may slow eating and
Malaysia.
ones, like carrots and potatoes, cut them up into smaller pieces than
Toss them all with some olive oil and kosher salt.
Spread on a baking sheet or two – don't crowd! – and roast for about
craving.
craving to eat
Mix dates with dark chocolate can balanced the sweetness of dates
Firstly, the cempedak fruit will crash and grounded until it has
smooth texture
Sago pearls is combine with oat powder and will be substitute in the
32 31. Sago Pearls Oat
milk drink
milk drink
Sago is a gluten free while oat is high in fibre and antioxidants
Addition of oatmeal and banana can increase the fibre and nutrients
calories
Bubble rice is a kind of snack that can full the customer belly
36 35. Bubble rice
Can be eaten anytime and anywhere due to the convenient concept
dipped with salted
Salted caramel sauce have mixed flavour which is sweet and salty
caramel sauce
that can produce complete taste while combine with bubble rice
The chicken kurma is cooked until reach the semi solid form of all
37 36. Chicken kurma
ingredients
spread
It can be served with any bread
Easy for those who are not have enough time to have heavy meal
Dragon fruit is healthy fruit that can help to maintain our health as
38 37. Kuih talam of
it is rich with antioxidant
dragon fruit
Have interesting colour that will attract consumer from any range
of age
The dragon fruit will be cut into small cubes to give some texture
red dates
3. Matcha red bean egg pudding Perishable product, short shelf life
Difficult in packaging
Difficult processing
Low acceptability
11. Chocolate almond butter Specific drying technique required to dry the banana
12. Blueberry oat almond milk Almond milk is hard to get in the market
required
13. Green grape and avocado Difficult process in extracting green apple and
flavour soy milk drink avocado juice to be mix in the soy milk
required
14. Nuts in the shell This type of product already exists in the market
Low durability
17. Baked Non-Potato Chips This product already exist in the market
18. Rambutan flavoured ice cream Less outstanding flavor of rambutan compared to
main ingredient
20. Avocado yogurt with chocolate Costly since the avocado is expensive.
Idea repeated
21. Pumpkin jam mixed with dates The combination of pumpkin and dates is not too
suitable.
Unfavorable taste
23. Sago Pearls Oat milk drink The colour of sago pearls is typically white with
milk drink.
24. Coconut flakes chocolate bar Take a longer time to produce the coconut flakes.
25. Bubble rice cookies Addition of bubble rice make it hard to shape the
cookies evenly
29. Kuih talam of dragon fruit The taste of dragon fruit may change
a) Perceptual Map
High
CCAY
LSC
RF TM
TFKT CBF
DSC DFBO
Eating
enjoyment
FD CRV
Low
LSC
Low sugar cookies
RF Rice finger
FD Fiber doughnut
Tuna meatball
TM
Crispy roasted vegetables
CRV
DFBO
Deep fried banana oatmeal
Based on 10 ideas, all products are having eating enjoyment except for the fiber doughnut and
crispy roasted vegetables. This is because fiber doughnuts may become grainy texture since they are high
in dietary fiber. However, those that enjoy and like to consume grainy food may consider this product as
an interesting food. Fiber doughnuts may contain low nutritional value due to the cooking method that is
involved during processing which is deep frying. Crispy roasted vegetables might also not be likeable by
all people because of the taste after effect of the roasting process. For rice fingers, durian seed chips and
deep fried banana oatmeal have average nutritional value since these products must be prepared by deep
frying method which can cause the loss of certain nutrients. Another five products such as chocolate chip
avocado yogurt, low sugar cookies, tuna meatball, cempedak bun filling and terigu flour kuey teow can
be considered high nutritional foods due to the suitable cooking method used for each of the products.
High CCAY
TM
CBF
Production
cost CRV
DFBO TFKT FD
LSC
DSC RF
Low
RF Rice finger
FD Fiber doughnut
Tuna meatball
TM
Crispy roasted vegetables
CRV
DFBO
Deep fried banana oatmeal
and high production cost. Chocolate chip avocado yogurt and tuna meatballs have the highest production
cost and manufacturing technology. This is because chocolate chip avocado yogurt required modern
treatment for the production process meanwhile tuna meatball is highly cost since fresh tuna is a basic
ingredient and needed in large quantities. Besides that, the production cost and manufacturing technology
of crispy roasted vegetables and low sugar cookies are not too high. Next, cempedak bun filling also
requires electrical equipment such as mixer and oven which can be considered as an average technology.
However, the production cost might be high as the basic ingredient which is cempedak is a bit expensive
and not easy to obtain since it is a seasonal fruit. For another five products relatively require low
High DSC
TM LSC
RF
CCAY
Shelf life
TFKT
CBF FD
CRV DFBO
Low
CBF
Cempedak bun filling
LSC
Low sugar cookies
RF Rice finger
FD Fiber doughnut
Tuna meatball
TM
Crispy roasted vegetables
CRV
DFBO
Deep fried banana oatmeal
Durian seed chips, low sugar cookies, tuna meatballs, rice finger and chocolate chip avocado
yogurt can be considered as foods with the longest shelf life and most convenience products. These
products can be classified as dry food which can inhibit microbial growth and prolong the shelf life. These
products are also convenient for consumers because they are prepared as ready-to-eat food and ready-to-
cook food. However, the shelf life of yogurt depends on the storage condition so this product must be kept
under control temperature. The other five products are highly convenient but do not have a longer shelf
Potato chip / / / / /
Banana chip / / /
Broccoli chip / / /
Onion chip /
Beetroot chip /
Strawberry chip /
The table above shows some types of chips that are available in the market which mostly come from
fruit and vegetables with different flavours like spicy, sweet, salty and many more. Our product is different
from the market because we want to use fruit seed like durian seed or cempedak seed which is usually
called as waste to become chips and we can add different flavours to make this product more interesting
Natural yogurt / / / / /
Almond yogurt / / / / /
Yogurt is one of the healthy foods with low fat and sugar and many different nutrients like vitamins,
minerals and calcium which help in digestion and can protect from constipation. In the market there are
some different types of yogurts like almond yogurt and greek style yogurt with different flavors. For our
product we want to produce a different kind of yogurt flavor which is a combination of avocado and
chocolate chips which does not exist in the market. Our product will create healthier yogurt because
Coconut bun /
Kaya bun /
Vanilla bun /
Chocolate bun /
Corn bun /
Rasberry bun /
Durian bun
Mangosteen bun
The table above shows that many buns in the market have many kinds of filling from sweet to spicy
flavor and this kind of flavor is suitable with the bun and consumers like it and continue to purchase it.
The product we want to produce is a cempedak filling bun which the filling is made from local fruit like
cempedak. In the market there is a small amount of bun filling from local fruit, and we like to produce
Almond cookies /
Butter cookies /
Peanut cookies /
Cookies is one of the snacks that all consumer like from young until old consumer but most of the
cookies high in sugar, fat and calories which can lead to some diseases like diabetes, high blood level and
obese. In the market, many producers have developed different types of cookies and add healthy
ingredients like oat, almond, raisin, and many more to make it healthier to be consumed. Our low sugar
cookies are different from other cookies because we want to develop new cookies which we want to
replace the ingredients which are sugar with stingless bee honey or stevia and add other healthy ingredients
Sweet potatoes / / /
White rice / / /
vanilla /
Apple berries /
Mixed veggie /
Pumpkin carrot / /
Baby and children food in market usually in the form of powder, custard, snack, and puff which is
easily for mother and the baby because it does not take long time to prepared so the mother can save time,
for baby this kind of form easily for them to eat and digest. Mostly the ingredients use is from fruits and
vegetables also wheat which is high in nutrients for baby and children in their process to growth and
development. Our product is rice finger, the ingredients used likes rice, carrot, chicken, and celery. We
want to develop new children food by make it into frozen food and it suitable for children above 2 years
and easy to prepare by busy parent. The rice finger also can be made for adult by changing their flavors
All-purpose flour /
Whole wheat flour /
Cake flour /
Pastry flour /
Self-rising flour /
The table above shows the different types of flour that are used to make doughnuts. We can see that
only whole wheat flour contains high fiber while the other flour contains low or intermediate fiber. This
information gives us ideas to develop a new product which is fiber doughnut. The chickpea flour will be
used to make this doughnut because chickpea flour contains high fiber and low calories and has antioxidant
properties.
Prawn meatball / / / /
Chicken meatball / / / /
Beef meatball / / / / /
Crab meatball / / / /
Meatball is one of the famous frozen foods in Malaysia that is suitable to be eaten anytime and easy
to serve and prepare but high in fat. Nowadays meatballs have already developed to many types like
chicken meatball, crab meatball, prawn meatball and many more and mostly the main ingredient are from
seafood. The product we want to develop is tuna meatball and the main ingredient used is tuna. To make
it more nutritious we mix it with onion, spinach, olive oil, almond flour, salt and pepper. This tuna meatball
not only can be prepared deep fried, but we can also bake it in the oven or microwave.
Roasted parsnip / / / /
The table above shows some types of roasted food that are available in the market with different
attributes. We can see that not all types of roasted food have a good taste and aroma is also crispy and
crunchy at the same time. It also depends on the vegetable used and the process used to produce the food.
Roasted food suitable to consume as healthy snack so decide to product crispy roasted vegetable by using
different type of vegetable and combination vegetable to make it healthy, tasty and crunchy.
Table 12: GAP grid for deep fried banana oatmeal
Rice flour / /
Breadcrumb / /
Nestum / / /
Corn flour / /
Fried banana is one of the famous foods in Malaysia because it has crunchy texture and sweet. To
increase and maintain the crunchiness of deep-fried banana, many types of coating are used like nestum,
breadcrumb, corn flour and many more. Deep fried banana oatmeal is one of the food products that we
want to produce by using oatmeal as the coating to make the food more crunchies and delicious taste.
Rice flour / / /
Potato starch / / /
Bario rice / / / / /
Basmati rice / / / / /
Kuey teow is the food that is made from flour and served as kuey teow goreng or char kuey teow which
can also be eaten as breakfast, dinner or supper. In the market there are many types used to make noodles,
kuey teow and bread. The different types of flour used will affect the final characteristic of the food
product, that is the reason why the type of flour used to make the food product is important. The product
we want to produce is terigu flour kuey teow which we change the flour to terigu flour. Terigu flour is a
fine flour or powder that is derived from wheat grains. Terigu flour contains complex carbohydrates that
are insoluble in water and protein in the form of gluten which can help in determining the elasticity of
Instruction: Insert product name and scores for each item based on the score description.
PRODUCT NAME
Durian Chocolate Cempedak Low Rice Fibre Tuna Crispy Deep Terigu
seeds chip filling bun sugar finger doughnut meatball roasted fried flour
chips avocado cookie vegetables banana kuey
yogurt oatmeal teow
REWARD
How much? 5 1 1 5 5 1 1 3 1 5
How soon? 3 3 3 5 5 3 3 5 4 5
How long? 1 3 5 5 5 3 3 5 5 5
Company 5 3 5 3 5 5 5 3 3 3
image
TECHNICAL RISK
Complexity 7 7 4 7 3 4 4 10 10 10
Capability 4 7 7 6 7 7 7 7 10 7
Ownership 4 3 10 10 4 10 4 10 10 4
COMMERCIAL RISK
Customer 3 4 3 4 4 2 2 3 2 2
need
Marketing to 3 4 3 3 4 1 1 4 1 3
current
customers
Market trend 4 3 4 4 4 4 4 2 2 3
Regulatory 4 3 2 2 4 3 3 4 3 4
issues
Competitors 4 4 2 3 4 3 4 4 4 2
STRATEGIC FIT
Importance 5 5 3 3 5 3 3 3 3 3
to local
strategy
Importance 3 3 1 5 5 1 1 5 1 3
to global
strategy
Platform for 3 3 3 3 5 3 3 1 3 5
strategy
Cross 3 5 3 3 5 1 1 5 5 3
business
capability
Customer / 5 5 5 3 5 2 3 3 5 5
partner
relationship
Impact Of 1 1 1 5 5 1 1 1 3 5
industry
structure
TOTAL 67 67 65 79 84 57 53 78 75 77
SCORE
(100)
Among the 10 short-list ideas, finger rice is the most superior idea that has been chosen by our
company. Finger rice is a type of healthy product. Rice contains carbohydrates that can contribute energy
and mix with other raw material which is protein like chicken, egg and also carrot and celery. Finger rice
also does not contain salt and MSG because the celery has its own salty taste, so it is suitable for children
above 2 years, but this product can upgrade with other varieties of flavours such as asam pedas, rendang
and also tomyam taste. Due to its healthier food, it was chosen by our company for new product
development. Based on idea screening, finger rice obtained the higher score with a total of 84 marks
among other products. This product will make a very large contribution in reward for our company. In
addition, this product also can improve our company's image successfully. By reviewing technical risk,
the innovation will be intensive but the skills that are used in the production of finger rice can be developed
by our staff. For commercial risk, this product will be needed by customers as finger rice can act as
snacking time and breakfast. Moreover, all present customers are potential buyers so that the market trend
is growing and expanding well. For strategic fix, finger rice is important to local strategy and global
strategy. Next, it will be a whole new business and also can strengthen relationships between customers.
Therefore, these are the reasons the finger rice is selected by our company.
3.0 Conclusion
As a conclusion, product developments comprises the processes which lead to the formation of a
product starting from the initial idea. The cooperation in teamwork, communication and contribution of
idea generation through a good discussion is very important to ensure the screening idea process is
successful. In addition, being competitive, innovative and creative is required in order to generate a good
idea besides being able to produce a new product successfully. From this practical, we are able to learn
how to generate ideas and screening ideas through perceptual maps, GAP grids and product attractiveness
scores. This knowledge is important to make sure the process of product development and innovation can
be done successfully.
4.0 References
Yeoh, T. K., Nadiah, W. A. W. (2014). Quality Evaluation of flat rice noodles (kway teow ... - UKM.
Quality evaluation of flat rice noodles (Kuey Teow) prepared from Bario amd Basmatti rice. Retrieved
2014/03%20Rachel%20Thomas.pdf.