Kindly launch the below trace options before reproducing the scenario.

CH trace options: (In Call server)

tuner km

tuner ctr

tuner +s +at +tr +cpu +cpl +time hybrid=on

actdbg fct=on cnx=on abcf=on isdn=on ext=on trunk=on sip=on rtp=on comp=on voip=on

mtracer -AUG -F -1 /tmpd/trace_ch_GD3 -s 20000000 -f 99 -d &

After issue reproduced, stop the traces and decode the saved binary traces in CS using the below
command and provide

mtracer -AUGO -R f=/tmpd/trace_ch_GD3,first=0,last=99,i -1 /tmpd/trace_ch_decoded -f 99 -s

10000000

GD3 traces:

Enable the below traces in GD3 before reproducing the issue.

Note: Open it in a separate console. Use a logging terminal such as putty or hyper terminal.

Connect to GD3 and follow the below procedure:

1. Enter monitor:

-bash-3.2# monitor

Start monitor using /dev/rtp1

2. Enter Trace

MG3:Trace

3. Enter F

Trace: F

4.Enter Voip_mngt

Object class : Voip_mngt

(0) Clear flag

(1) Discard reception : Not implemented

(2) Discard transmission: Not implemented

(3) Loopback (up) : Not implemented

(4) Trace :0

(5) Extended trace :0

(6) Debug mode :0

(7) Silent mode : Not implemented

Your choice ? : 4 5

000000FB-0EE5514E: End of command execution

Trace:F

5. Enter rtp_cnx

Object class :rtp_cnx

get_obj_cl return 3 rtp_cnx

(0) Clear flag

(1) Discard reception : Not implemented

(2) Discard transmission: Not implemented

(3) Loopback (up) : Not implemented

(4) Trace :0

(5) Extended trace :0

(6) Debug mode :0

(7) Silent mode : Not implemented

Your choice ? :4 5

000000FC-0EE6D11B: End of command execution

Trace: q

After issue reproduced, before resetting the GD3 please get the channel state as below

7. Enter IP_MEDIA

MG3: IP_MEDIA

8. Enter DRIVERS

IP_MEDIA: DRIVERS
9. Enter MPM

DRIVERS: MPM

10.Enter ChannelState

MPM: ChannelState

11.Enter ff

Nb Channel (0xff for all): 0x:ff