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Spotlight 3.

1
The huge potential of open data for
business applications

Public intent data play a foundational role as a system of reference for the
entire economy.

Public intent data add tremendous value to the econ- data with proprietary data to provide advice to farm-
omy as a whole and to various sectors. The gross value ers via text message. Firms also rely on demographic
added from public data is estimated to range from 0.4 statistics and business registers to inform their deci-
percent to 1.4 percent of GDP, according to a 2016 meta- sions about whether and how to enter new markets.
study that focused mainly on high-income countries.1 Finally, firms may act as data intermediaries (see chap-
Specific public intent data products also yield great ter 8), aggregating and repackaging government data
value for particular sectors. For example, Denmark’s in more accessible, user-friendly formats.
open access dataset of addresses generated direct
economic benefits of €62 million (over DKr 450 mil-
The changing landscape of
lion) between 2005 and 2009, returning the €2 million
(roughly DKr 15 million) cost of investments in data
business sectors driven
many times over.2 This example is relevant for low- and by public data
middle-income countries, where the lack of addresses While businesses driven by public data have been
and address datasets have been a barrier to the devel- studied in high-income economies in some detail,7
opment of data-driven transport and logistics services. there is little systematic information on private sec-
tor use of public intent data and their value to the
Creating value using public economy in lower-income countries. Nevertheless, a
handful of sources shed light on the business use of
intent data public intent data, including in emerging economies.8
Entrepreneurs create value using public intent data in These sources indicate that companies using pub-
ways similar to how they use other data. First, com­ lic intent data span a wide range of sectors in both
panies use public intent data to improve their o­ perations. high-income and low- and middle-income econo-
US retailers, for example, combine data from the Amer- mies. Around the world, the technology sector clearly
ican Community Survey with their own sales data to dominates. In low- and middle-income economies,
customize inventory regionally.3 On the operations the research and consulting sector is the second most
side, businesses rely on price-level data to set wages frequent user of public intent data. Companies using
and allowances, among many other uses.4 Second, such data tend to be young and small in terms of the
firms use public intent data to develop new products number of employees, with a large majority of global
or services, including research and analytics services.5 For companies that use GovLab’s OpenData500 Global
example, the global energy analytics sector depends Network database having 200 or fewer employ-
on data from the Energy Information Administration ees. In terms of the data used, half of the US-based
to monitor worldwide patterns of energy use.6 Other OpenData500 companies use data from multiple
businesses use data to provide new forms of advice to government agencies. The US Census Bureau is one
their customers. Farmerline, a company in Ghana, com- of the most used sources (16 percent). Similarly, in
bines government meteorological and administrative Mexico, the national statistics office, the National

The huge potential of open data for business applications | 117


Institute of Statistics and Geography (INEGI), is the These assessments indicate that the business
most important source of public intent data for busi- sector that uses public data is much smaller in most
nesses, with 88 percent of companies reporting that low- and middle-income countries than in high-
they use INEGI data. Among the 200 firms in low- and income economies. This pattern is related closely
middle-income countries included in the Open Data to challenges with public intent data in general.9 In
Impact Map compiled by the Open Data for Devel- many cases, national data systems are limited with
opment Network, geospatial data are the most com- respect to the amount of data being produced as well
monly used type of public intent data (41 percent), as their quality and usability, timeliness, openness,
followed by demographic data (36 percent), economic and accessibility (see chapter 2).10 Indeed, companies
data (30 percent), and health data (27 percent). driven by open data surveyed by the World Bank

Figure S3.1.1 Private company use of public data is extremely valuable in the


United States, suggesting the value of open government data

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Source: Verhulst and Caplan 2015. Data at http://bit.do/WDR2021-Fig-S3_1_1. © The GovLab. Used with permission of The GovLab; further permission
required for reuse.
Note: The figure centers on 500 US firms. Starting with the right-hand, purple-shaded half of the circle, the gray lines emanating from the federal agencies
show which type of private sector firms have used data from which government departments. The portion of the semicircle for each department reflects
the number of firms using its data. Moving to the left-hand, green-shaded half of the circle, the gray lines emanating from the private sector reveal which
categories of company have used data from which government agency. For example, firms in the finance and investment sector have used open data from
19 US departments and agencies.

118 | World Development Report 2021


reported poor quality and lack of openness of and References
accessibility to public intent data as major concerns.11
Gurin, Joel, Carla Bonina, and Stefaan Verhulst. 2019. “Open
The more active public data–driven business sec-
Data Stakeholders: Private Sector.” In The State of Open
tors in Mexico and other Latin American countries Data: Histories and Horizons, edited by Tim Davies, Stephen
illustrate the potential for low- and middle-income B. Walker, Mor Rubinstein, and Fernando Perini, 418–29.
countries. Realizing this potential requires better Cape Town, South Africa: African Minds; Ottawa: Inter-
financing mechanisms and high-capacity, integrated, national Development Research Centre. https://www
and open national data systems (see chapter 9). .idrc.ca/en/book/state-open-data-histories-and-horizons.
Hughes-Cromwick, Ellen, and Julia Coronado. 2019. “The
Figure S3.1.1 visualizes the huge potential of open
Value of US Government Data to US Business Deci-
data. The figure centers on 500 firms based in the
sions.” Journal of Economic Perspectives 33 (1): 131–46.
United States. It reveals widespread private sector use https://doi.org/10.1257/jep.33.1.131.
of publicly available federal government data, though Lateral Economics. 2014. “Open for Business: How Open Data
data from some agencies are used more than from Can Help Achieve the G20 Growth Target.” Omidyar Net-
others. For example, fewer firms use open data from work, Redwood City, CA. https://lateraleconomics.com
the Department of Agriculture than from the Depart- .au/wp-content/uploads/omidyar_open_business.pdf.
Magalhaes, Gustavo, and Catarina Roseira. 2017. “Open

ment of Commerce (home of the US Census and
Government Data and the Private Sector: An Empirical
many other important data), as evidenced by a smaller
View on Business Models and Value Creation.” Govern­
portion of the circle allocated to the Department of ment Information Quarterly 37 (3): 101248. https://doi.org
Agriculture. But, even in the case of agriculture, firms /10.1016/j.giq.2017.08.004.
from seven distinct sectors have used the Department Manyika, James, Michael Chui, Peter Groves, Diana Farrell,
of Agriculture’s open data. Figure S3.1.1 also reveals Steve Van Kuiken, and Elizabeth Almasi Doshi. 2013.
that companies from some sectors rely on many types Open Data: Unlocking Innovation and Performance with
Liquid Information. New York: McKinsey Global Insti-
of government data. For example, firms in the finance
tute. https://www.mckinsey.com/business-functions
and investment sector have used open data from 19
/mckinsey-digital/our-insights/open-data-unlocking
US departments and agencies. The intricacies of the -innovation-and-performance-with-liquid-information.
connections reveal the great potential for data use, McMurren, Juliet, Stefaan Verhulst, and Andrew Young.
reuse, and repurposing. Such uses have only begun to 2016. “Denmark’s Open Address Data Set: Consolidating
be exploited in both higher-income and lower-income and Freeing-Up Address Data.” The GovLab, New York
countries. University, New York; Omidyar Network, Redwood
City, CA. https://odimpact.org/case-denmarks-open
-address-data-set.html.
Morrison, Alla, and Prasanna Lal Das. 2014. “New Surveys
Notes Reveal Dynamism, Challenges of Open Data-Driven
1. Lateral Economics (2014). Businesses in Developing Countries.” Data Blog (blog),
2. McMurren, Verhulst, and Young (2016). December 15, 2014. https://blogs.worldbank.org/opendata
3. Hughes-Cromwick and Coronado (2019). /new-surveys-reveal-dynamism-challenges-open-data
4. Hughes-Cromwick and Coronado (2019). -driven-businesses-developing-countries.
5. Gurin, Bonina, and Verhulst (2019); Magalhaes and Stott, Andrew. 2014. “Open Data for Economic Growth.”

Roseira (2017). Working Paper 89606, World Bank, Washington, DC.
6. Hughes-Cromwick and Coronado (2019). http://documents.worldbank.org/curated/en/13162146
7. See, for example, Hughes-Cromwick and Coronado 8154792082/Open-data-for-economic-growth.
(2019); Lateral Economics (2014); Manyika et al. (2013); Verhulst, Stefaan, and Robyn Caplan. 2015. “Open Data: A
and Stott (2014). Twenty-First-Century Asset for Small and Medium-
8. See Morrison and Lal Das (2014); Center for Open Data Sized Enterprises.” The GovLab, New York Univer-
Enterprise, Open Data Impact Map (database), https:// sity, New York. https://www.thegovlab.org/static/files
opendataimpactmap.org/. /publications/OpenData-and-SME-Final-Aug2015.pdf.
9. Gurin, Bonina, and Verhulst (2019).
10. Gurin, Bonina, and Verhulst (2019).
11. Morrison and Lal Das (2014).

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