About ICICI BANK

Bank to BankTech refers to the digital and technological transformation of the Bank. At ICICI Bank,
technology is being integrated into every aspect, from delivering value to customers to optimising
internal operations. We believe this would enable the Bank to be responsive to the dynamic
preferences of customers while strengthening our vision to be the trusted financial service provider
to customers. The Bank recognises the need for an effective technology architecture that facilitates
faster transactions, is ubiquitous, enables decision-making and creates value proposition for every
customer. We are investing in strengthening our technological capabilities, with key priorities being
technology platforms, embedded banking, cloud adoption and data platforms and analytics.

ICICI BANK AT A GLANCE

ICICI Bank offers a range of financial products and services to retail, rural, small and medium
enterprises and corporate customers. The Bank delivers products and services through various
channels including branches, ATMs, mobile phones and the internet. The Bank aims to offer a
seamless omni-channel experience to customers.

 SYNERGIES FROM THE MERGER:

o Economies of scale
o Increase in the branch network
o Increase in customer base
o Increase in deposit and advance
o Increase ATM network in the country

 CHALLENGES OF MERGER DEAL:

o Major problem is related to human resource management
o Difference in salary structure of employees
o Different deposit/loan rates
Technology merger 

Guidelines for merger

> Boards of the banks have to play a crucial role in the process. It may be ensured that the decision
of merger should be approved by two third majority of the total Board members and not those
present alone. However, in view of the importance of the responsibility implicit in such merger
decisions, it will be necessary that the directors who participate in such meetings are signatories to
the Deeds of Covenants as recommended by Ganguly Working Group on Corporate Governance,
forwarded to banks vide our circular DBOD.No.BC.116/ 08.139.001/2001-02 dated June 20, 2002.