Suganya Govindaraju +91-98412-65697

Suganya Govindaraju
3 Dr Nanjundarao Colony, Mylapore, Chennai - 600004 ♦ 98412-65697 ♦ g.suganya@gmail.com
ITPIN : 651044447119

Summary of Experience:

• PMP Certified project manager with 14+ years of progressive experience in Information
Technology.
• Have been at onsite for nearly 3 years and handled several projects.
• Experience in handling POCs for multiple customers
• Held responsibility for handling the team with multiple projects.
• Excellent interpersonal skills.
• Ability to learn new technologies faster.
• Worked across Telecom, Banking and Financial Services, healthcare and manufacturing and logistics
domains and mainly in Telecom domain.
• Worked on tools like Excel VBA (Macros), Oracle, ColdFusion, PHP, MySQL, COBOL, DB2, Test
Director Administration and Sharepoint Excel Services, SQL Server Reporting Services with MDX.

Professional Experience:

MatrixCare India Pvt Ltd Chennai,India July 2016 – Till Date

Hexaware Technologies Chennai,India October 2015 – July 2016
Cognizant Technology Solutions Chennai,India May-2011 – October 2015
MindTree Limited Chennai,India May 2010 – April 2011
Kubos Consultancy Services Chennai, India May 2009 – April 2010
Tata Consultancy Services Chennai, India November 2003 – April 2009

Technical Skills:

Programming Languages : Excel VBA(Macros), COBOL

Web Technologies : ColdFusion, PHP, C#.Net
Scripting Languages : Javascript, VB Script
Database : Oracle, MySQL, DB2, MDX(Multi Dimensional Expressions)
Microsoft Technologies : SQL Server Reporting Services, SQL Server Analysis Services.
Reporting Tools : SSRS, Excel Pivot Tables,Sharepoint Excel Services
Special Tools : TestDirector Administration
Testing Tools : TestDirector 8.0. QTP

Projects Involved:

DW-BI Architect Jul 2016 – Till Date MX Analytics

Working as an individual contributor. Key responsibilities include:

▪ Building a datawarehouse for different stakeholders.

▪ Talking to the customers to understand the requirements.
▪ Developing reports to suit the customer needs.
▪ Training the resources on multiple technologies needed for the projects.

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Technology:
➢ SQL Server Reporting Services (SSRS).
➢ SQL Server Integration Services (SSIS).
➢ T-SQL.
➢ Power BI.

DW-BI Architect Oct 2015 – Jul 2016 Innovation Lab

Managing the BI applications of the Innovation lab. Key responsibilities include:

▪ Customizing the tools for customers and giving demos across geographies.
▪ Working on the POCs for different clients and implementation.
▪ Have experience in implementing the tools developed at the customer location in Canada.
▪ Participating in the SOW creation and estimation.
▪ Training the resources on multiple technologies needed for the projects.
▪ Developing tools to migrate the existing ETL packages to SSIS.
▪ Creation of SSIS transformations programmatically based on the user requirements from the front-
end using C#.Net.

Technology:
➢ SQL Server Reporting Services (SSRS).
➢ SQL Server Integration Services (SSIS).
➢ C#.Net
➢ T-SQL.
➢ Power BI.

DW-BI Lead June 2011 – Oct 2015 EIM Practice

Been part of the EIM (Enterprise Information Management) Team. Key responsibilities include:

▪ Interacting with the customers for the requirement gathering and analysis.
▪ Creation of High level design document and getting approvals from the customer.
▪ Creation of the Resource and Cost estimates.
▪ Creation of the Statement of Work (SOW) and getting approval.
▪ Resource loading, Resource leveling and release plans

DW-BI Lead Oct 2014 – Oct 2015 Capital Blue Cross

Led a team of 11. This team migrates the reports developed in Crystal Reports to SQL Server Reporting
Services. Key responsibilities include:

▪ Interacting with the customers and onsite coordinators for the requirement gathering and analysis.
▪ Reports Development review and suggesting changes to the reports.
▪ ETL Package creation and change requests implementation
▪ Migration of existing reports to the new datamart.
▪ Review of Unit Test Plan/Results
▪ Coordinating with the vertical team on resource assignments.
▪ Identifying the knowledge gaps of the team members and bridging the gaps.

Technology:
➢ SQL Server Reporting Services (SSRS).

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➢ SQL Server Integration Services (SSIS).

➢ Sybase
➢ T-SQL

DW-BI Lead June 2013 – Oct 2014 CareCentrix

Led a team of 11. This team provides enhancement support to the CareCentrix Applications. Key
responsibilities include:

▪ Interacting with the customers and onsite coordinators for the requirement gathering and analysis.
▪ Reports Development review and suggesting changes to the reports.
▪ ETL Package enhancements and change requests implementation
▪ Migration of Payers to the new datamart.
▪ Review of Unit Test Plan/Results
▪ Suggesting enhancement to the existing applications.
▪ Coordinating with the vertical team on resource assignments.
▪ Identifying the knowledge gaps of the team members and bridging the gaps.

Technology:
➢ SQL Server Reporting Services (SSRS).
➢ SQL Server Integration Services (SSIS).
➢ Oracle.

DW-BI Lead Dec 2011 – May 2013 Centrica CSM

Led a team of 21. This team provides support to the Centrica Applications. Key responsibilities include:

▪ Interacting with the customers for the requirement gathering and analysis.
▪ Reports Development review and suggesting changes to the reports.
▪ Review of Unit Test Plan/Results
▪ Suggesting enhancement to the existing applications.
▪ Coordinating with the vertical team on resource assignments.
▪ Identifying the knowledge gaps of the team members and bridging the gaps.

Technology:
➢ SQL Server Reporting Services (SSRS).
➢ SQL Server Analysis Services (SSAS).
➢ SAS
➢ Datastage
➢ BO-DS
➢ MS SQL Server
➢ Oracle

Team Lead Aug 2011 – Nov 2011 ABB

Led a team of 7. Been part of the Academy as SSRS trainer. Responsible for training and guiding other
members of the project. Key responsibilities include:

▪ Interacting with the customers for the requirement gathering and analysis.
▪ Reports Development review and suggesting changes to the reports.
▪ Creation/Review of Unit Test Plan/Results

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▪ Enhancement to the existing applications.

Technology:
➢ SQL Server Reporting Services (SSRS) with MDX.
➢ SQL Server Analysis Services (SSAS).
➢ MS SQL Server
➢ Oracle

BI Technology Specialist May 2011 – Aug 2011 Appleton Papers

Been part of the API Application maintenance team. Responsible for generating the reports and guiding
other resources of the project. Providing on call support for the applications. Key responsibilities
include:

▪ Interacting with the customers for the requirement gathering and analysis.
▪ Reports Development review and suggesting changes to the reports.
▪ Creation/Review of Unit Test Plan/Results
▪ Hosting the reports to the report server and maintenance.
▪ Modifying the cube to have the needed dimensions and measures
▪ Providing On-Call support for the applications.
▪ Enhancement to the existing applications.
▪ SSRS – SharePoint integration support.

Technology:
➢ SQL Server Reporting Services (SSRS) with MDX.
➢ SQL Server Analysis Services (SSAS).
➢ MS SQL Server
➢ Oracle

Module Lead Jan 2011– Apr 2011 Greatwide Logistics

Been part of the Greatwide Logistics Reports Development team. Responsible for generating the reports
and guiding other resources of the practice. Key responsibilities include:

▪ Interacting with the customers for the requirement gathering and analysis.
▪ Preparing Dimensional Data Model.
▪ Creation/Review of Design documents.
▪ Reports Development review and suggesting changes to the reports.
▪ Creation/Review of Unit Test Plan/Results
▪ Hosting the reports to the report server and maintenance.
▪ Modifying the cube to have the needed dimensions and measures

Technology:
➢ SQL Server Reporting Services (SSRS) with MDX.
➢ SQL Server Analysis Services (SSAS).
➢ MS SQL Server
➢ Oracle
➢ MS-Access

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Module Lead May 2010– Jan 2011 DW-BI

Been part of the Data Warehousing and Business Intelligence Practice. Responsible for generating the
reports and guiding other resources of the practice. Key responsibilities include:

▪ Part of the AON-US reports development team.

▪ Training the new team members of DW-BI practice in SSRS.
▪ Guiding the SSRS resources of MindTree to successfully complete their assignments.
▪ Interacting with the customers for the requirement gathering and analysis.
▪ Creation/Review of Design documents.
▪ Reports Development review and suggesting changes to the reports.
▪ Creation/Review of Unit Test Plan/Results
▪ Hosting the reports to the report server and maintenance.
▪ Managing Subscriptions and Access privileges to the users.

Technology:
➢ SQL Server Reporting Services (SSRS) with MDX.
➢ MS-Access.
➢ MS SQL Server.
➢ Oracle.

Software Analyst May 2009– Apr 2010 IMS Health

Been part of the Healthcare client of Kubos Consultancy Services. As a developer responsible for
generating the reports using Pivot tables for the different clients of the customer. The reports are shared
to the customers via sharepoint portal. Key responsibilities include:

▪ Part of the Reports Development team.

▪ Generating online interactive reports using SQL Server Reporting Services (SSRS). SSRS is
connected to the cube using MDX (Multidimensional Expressions).
▪ Dynamic MDX were generated during report generation depending on the user’s column selection
and reports were generated based on the selection.
▪ Developing Excel Reports using pivot tables and are uploaded to Sharepoint Server using Excel
Services.
▪ Developing Batch reports using Pivot tables and Excel VBA(Macros).
▪ Gathering requirements from business thru conference calls.
▪ Requirement analysis and suggestions.
▪ Creation of design, Unit test plan and execution of the same

Technology:
➢ SQL Server Reporting Services (SSRS) with MDX
➢ MS SQL Server
➢ Sharepoint Excel Services
➢ Excel VBA(Macros)

Lead Developer Jun 2008 – Apr 2009 Cable & Wireless

Led the Fixed Mobile Convergence portal project. As a lead, was responsible for requirement analysis,
planning, task assignment and implementation. Key responsibilities include:

▪ Leading a team of 4 at offshore.

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▪ Gathering requirements from onsite coordinators and business thru conference calls.
▪ Requirement analysis and suggestions.
▪ Creation of design, Unit test plan and execution of the same
▪ Providing the interim design using Excel VBA(Macros). with the very little requirements available
within a month. Then I was the only developer in the project. The project was a big success and the
order entry form was used for bulk orders even after the strategic portal was developed.
▪ Generating Client Order Summary report using SQL Server Reporting Services.
▪ Requirement analysis and suggestions.
▪ Creation of design, Unit test plan and execution of the same

Technology:
➢ SQL Server Reporting Services (SSRS)
➢ Excel VBA(Macros)

Lead Developer Feb 2008 – Jun 2008 Motorola

As a lead developer, was responsible for requirement analysis, planning, task assignment and
implementation. Key responsibilities include:

▪ Gathering requirements from onsite coordinators thru conference calls and consolidated the
requirements
▪ Requirement analysis
▪ Creation of design, Unit test plan and execution of the same
▪ This project was started from scratch, so gathered information from the clients and documented for
the reference of the team members.
▪ Developing the product using ColdFusion for tracking of the drop shipment orders

Technology:
➢ ColdFusion

Onsite Coordinator Mar 2007 – Feb 2008 National City Corporation

As an Onsite Coordinator, was responsible for resource management, project planning, implementation
& execution of the project. Key responsibilities include

• Identifying/reviewing the requirements.

• Planning development activities & prepare estimates.
• Preparing/Reviewing the design, Unit test plan & test cases.
• The code was done in ColdFusion at offshore, FTPed to onsite, changes were done to the code if
needed and testing was done at the client’s server and delivered to the testing servers.
• Defects were entered in an excel form developed in Excel VBA(Macros) and tracked.
• Defect reports were generated for QTS organization using SQL Server Reporting Services.
• Prepare & review weekly status with key project stake holders.
• Hour’s allocation to resource based on the modules/function area

Technology:
➢ ColdFusion
➢ Excel VBA(Macros)
➢ SQL Server Reporting Services (SSRS)
➢ TestDirector for QC

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Lead Developer Mar 2006 – Feb 2007 Cingular Wireless

As a lead developer, was responsible for requirement analysis, planning, task assignment and
implementation. Key responsibilities include:

• Leading a team of 3 at onsite.

• Gathering requirements from several managers thru conference calls and consolidated the
requirements
• Requirement analysis
• Development of project schedules that include dependencies and resource assumptions.
• Creation of design, Unit test plan and execution of the same
• Developed a tool in ColdFusion for requirement entry and tracking of the various stages of the
request. This was a value addition for Enterprise Testing and Quality Center (ETQC) of Cingular
Wireless.
• Rough Order Magnitude(ROM) module was developed in Excel VBA(Macros)..
• There was no testing team for this project, so had to be very careful in testing the application.
• Involved in the migration of call usage reports from ColdFusion to SQL Server Reporting Services.
• Work recognized with great applause by Senior Management

Technology:
➢ ColdFusion
➢ Excel VBA(Macros)
➢ SQL Server Reporting Services (SSRS)

TestDirector Administrator Mar 2006 – Feb 2007 Cingular Wireless

As a TestDirector Administrator at Cingular wireless onsite, was responsible for the following activities:

• Creation of Projects
• Creation of user-ids and assigning the users to the projects
• Managing Users in a project
• Managing User groups and permissions
• Managing TestDirector Projects
• Managing TestDirector Users
• Managing User Connections
• Solving users’ problems
• Discussing with the vendor regarding licenses and issues.

Technology:
➢ TestDirector Administration

Developer Nov 2003 – Mar 2006 Qwest Communications

Involved in the development of Qwest Wireless – Prepaid services. This was launched in March 2006 in
the market. As a developer team member, the key responsibilities were

• Detailed Design creation

• Preparation of Unit Test Plan
• Developing Code
• Verification and Validation

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• Performing Reviews and Inspections

• Identifying root causes to production problems
• Deploying applications
• Providing on-call support for the daily-run JCL jobs
• Performing audits on the developed code.
• Involved in the development of Prepaid Wireless modules.
• These online programs were developed using COBOL and DB2
• Provided testing support during the weekends and solved the defects immediately
• Supported Qwest Prepaid Wireless release in January 2006.

Technology:
➢ Cobol
➢ DB2

Education:

BE in CSE First Class with Distinction Periyar University, Salem 2002

External Certification:

PMI Certified Project Management Professional

Other Contributions

• Was a defect prevention prime in Qwest Wireless project for 2 years.

• Participated in recruitment drives, and the contribution was highly appreciated by HR. Received Star
of the Recruitment Drive award.
• Collected client appreciations and best practices for all the projects across the account and
consolidated and sent across the associates in Cingular Wireless (The new AT&T).
• Created a tool in ColdFusion (Z_ISSUE_TRACKER) to track defects for Enterprise Testing and
Quality Center in Cingular Wireless (The new AT&T). It was a value addition to the organization
and highly appreciated by the clients. It is used to log the defects/enhancements and to track the
status of the ticket online. Initially it was done thru mails and the communication was not
transparent.
• Developed a chat tool using PHP, AJAX and MySQL for T&M Solutions for internal communication
of their employees (http://c.tm-sol.com – Now this has been made public).

Personal Information:

• Date Of Birth : 15-May-1981

• Marital Status : Married