Self Study

Quality is an expression of our goal to offer reliable products and services. In

all aspects of our operations, from product development and production, to
delivery and customer support, the focus must be on customers’ needs and
expectations. With a customer focus based on everyone’s commitment and
participation, combined with a process culture, our aim is to be number one in
customer satisfaction. This is based on a culture in which all employees are
responsive and aware of what must be accomplished to be the best business
partner.

Safety has been a central focus throughout the history of Volvo and we are
perceived as the industry leader. Constantly improving safety is an integral
part of our product development work. Safety is also central to the mindset of
employees, and the knowledge gained from our safety-related studies,
simulations and crash tests are applied in product development. Our goal is to
reduce the risk of accidents and mitigate the consequences of any accidents
that may occur, as well as to improve safety and the work environment for the
operators of our vehicles and equipment.

Our products and operations must have the least possible adverse impact on
the environment. We are working to improve energy efficiency and to reduce
emissions in all aspects of our business, with particular focus on the use of our
products. Our goal is that the Volvo Group will be ranked as a leader in
environmental care. To achieve this goal, we strive for a holistic view,
continuous improvement, technical development and efficient resource
utilization.
Self Study
Our global environment is currently subjected to increasing pressure from the
world's growing industrialisation. Every day and all over the world, nature,
wildlife and people are subjected to great risks in connection with various
forms of chemical handling. And there are still no completely environment-
friendly oils and coolants available on the market. Therefore, anybody who
handles, services, or repairs vehicles must use the tools and methods that are
necessary to do their work in an environment-friendly and correct manner.

If you also follow the recommendations below, you will contribute to the
protection of our environment:

Recycling
Contribute to the prudent use of natural resources by submitting discarded
materials to recycling companies or destruction companies.

Batteries etc.
Components such as batteries, plastic objects and other items classed as
environmentally hazardous waste must not be discarded anywhere or anyhow.
Such waste must be treated in an environmentally friendly way. Discarded
batteries contain hazardous and environmentally harmful substances and must
therefore be treated in an environmentally friendly way and according to
national regulations, where there may be demands for recycling.
Oils/fluids
Leaked oils cause damage to the environment and can also cause fire. When
emptying/draining oils or fuels actions must therefore be taken to prevent
unnecessary spills. Waste oil/fluids must always be handled by an authorised
company. Look for oil leaks and leakage of other fluids. Repair the leak
immediately!

Air conditioning
The air conditioning refrigerant for the cab accelerates the greenhouse effect
and must never be released into open air intentionally. Special training is
required for all service work on the air conditioning/climate control system. In
many countries, certification by a government authority is also required for
such work. Also see 191 Safety when working with air conditioning refrigerant.

Working in contaminated areas

Used cab and engine air filters from machines that work in environments with
asbestos or other hazardous dust must be placed in the tightly sealing bag that
comes with the new filter before being discarded at a designated disposal site.
The machine must be equipped for work within contaminated areas
(environmentally contaminated or health-hazardous areas) before starting to
work. In addition, special local regulations apply to such handling and during
service work on such a machine.
Self Study
Quality is an expression of our goal to offer reliable
products and services. In all our operations; from product
development and production to delivery and aftermarket
support, we focus on the customer's needs and
expectations. With the customer in mind, and with
everyone's involvement and participation, our goal is to be
number one within the area of customer satisfaction. All
this is based on a culture where all employees are
responsible and aware of what must be done to reach that
position.
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Self Study
Accidents are usually the result of a sequence of poorly performed actions.
Shortcuts and daily carelessness can have serious consequences since safety
is jeopardised. Therefore Volvo has produced a 'safety chain' to prevent
accidents. Volvo's safety council has developed three development areas for
safety: Machine, Man, and Work Site.

For your safety and the safety of others, it is important that you always put
safety first and let it be an important part of all jobs. The way in which you do
the work and in what condition the machine is left after work, determines how
likely it is for someone to be injured or for something to be damaged. That is
why it is important to read the safety information found in the service literature
and use it in your daily work when working with Volvo products.
Self Study
To avoid accidents it is important to place the machine in service position
before any service action is started on the machine.

1. Place the machine on a hard and level surface.

2. Apply the parking brake.
3. Lock the steering joint with the steering joint lock. Lower the load body on
the frame. If service is to be done with elevated load body, secure with the
load body lock or load body support.
4. Fasten a warning sign or a red flag, which informs that service is in
progress, on the steering wheel when service work is being done.
5. Turn off the engine and remove the start key.
6. Block the wheels in a suitable way (e.g., with wedges).
7. Relieve the pressure in pressurised lines and pressure tanks.
8. Let the machine cool.

The underbody skid plates can be lowered and removed to facilitate

maintenance work on the machine. A chain is installed between the skid plate
and the frame, as a safety stop, since the plate may be filled with dirt and
sand, and may be very heavy.

Important!
When working on machines equipped with Full Suspension - follow the
instructions in the Service Manual. The machine shall be lowered before
starting any work. The machine must be depressurised before work is started.
If a cross stay is to be loosened (for example, when changing transmission),
the machine has to rest on support blocks (E-2500 and E-2501). Check of
depressurised machine is performed with a measuring hose on pressure check
connection for FS.

Important!
When lifting the machine, the steering joint must be locked and only the
intended and marked lifting eyes may be used.

Note.
No work may be performed on the machine until you have sufficient knowledge
and skills to carry out the work.
Self Study
The underbody skid plates can be lowered and removed to facilitate
maintenance work on the machine. A chain is installed between the underbody
skid plate and the frame, as a safety stop, since the plate may be filled with dirt
and sand, and may then be very heavy.

Note.
No work may be performed on the machine until you have sufficient knowledge
and skills to carry out the work.