Professional Documents
Culture Documents
3
_____________________________________________________________________________________________________________________________________
1
© 2022 Visa. All Rights Reserved. Visa Confidential
Visa Cloud Connect Client Implementation Guide v0.3
_____________________________________________________________________________________________________________________________________
The Visa Confidential label signifies that the information in this document is confidential and proprietary to Visa
and is intended for use only by Visa Clients subject to the confidentiality and feedback provisions in the Visa
Core Rules and Visa Product and Service Rules, non-Client Third-Party Processors that have an executed and valid
VisaNet Letter of Agreement on file with Visa, and other third parties that have a current participation agreement
with Visa that covers confidentiality of the information contained herein and Visa’s use of feedback.
This document is protected by copyright restricting its use, copying, distribution, and decompilation. No part of
this document may be reproduced in any form by any means without prior written authorization of Visa.
All other product names mentioned herein are the trademarks of their respective owners, used for illustrative
purposes only and don’t imply affiliation with Visa or endorsement.
THIS PUBLICATION IS PROVIDED AS IS, WITH ALL FAULTS, AND COULD INCLUDE TECHNICAL INACCURACIES
OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN: THESE
CHANGES WILL BE INCORPORATED IN NEW EDITIONS OF THE PUBLICATION. VISA MAY MAKE IMPROVEMENTS
AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED IN THIS PUBLICATION AT ANY
TIME.
Visa has no insight into or control over AWS or any Client technical infrastructure components and no
responsibility or liability with respect to any acts, omissions, features or maintenance of AWS or such
components, including acts, omissions, features or maintenance that influence the Visa Cloud Connect services.
Benefits are illustrative only and depend on implementation details and business factors.
If you have technical questions or questions regarding a Visa service or questions about this document, please
contact your Visa representative.
2
© 2022 Visa. All Rights Reserved. Visa Confidential
Visa Cloud Connect Client Implementation Guide v0.3
_____________________________________________________________________________________________________________________________________
Contents
Additional Required Documentation ...................................................................................................................................... 4
Connectivity ...................................................................................................................................................................................... 9
Forms........................................................................................................................................................................................ 13
3
© 2022 Visa. All Rights Reserved. Visa Confidential
Visa Cloud Connect Client Implementation Guide v0.3
_____________________________________________________________________________________________________________________________________
4
© 2022 Visa. All Rights Reserved. Visa Confidential
Visa Cloud Connect Client Implementation Guide v0.3
_____________________________________________________________________________________________________________________________________
Contact Information
Visa staff members are available to assist Endpoints with implementation of Visa Cloud
Connect deployment projects. For special requirements or more information, contact your
Visa Regional Representative.
5
© 2022 Visa. All Rights Reserved. Visa Confidential
Visa Cloud Connect Client Implementation Guide v0.3
_____________________________________________________________________________________________________________________________________
Visa Cloud Connect provides multiple redundant connections from the Endpoint to VisaNet and the ability
to support multiple clients through a Centralized Extended Access Server (EAS-C). It accepts and routes
authorizations for all card and transaction types including non-Visa transactions to be routed by Visa to the
appropriate card association or gateway for processing. Endpoints only have to support one format - Visa
provides the message translation where necessary. In addition, endpoints can send and receive batch files
to/from VisaNet core processing systems.
Clients using Visa Cloud Connect do not need to have an Extended Access (EA) Server or Visa-owned
network equipment on their premises as it is hosted by Visa on their behalf via a Centralized Extended
Access Server (EAS-C). Visa Cloud Connect is implemented in conjunction with Visa’s hosted EAS-C and
clients must also be familiar with the EAS-C Client Implementation Guide as part of Visa Cloud Connect
deployment.
1
“Amazon” and ”AWS” are trademarks of Amazon.com, Inc. or its affiliates in the United States and/or other
countries.
6
© 2022 Visa. All Rights Reserved. Visa Confidential
Visa Cloud Connect Client Implementation Guide v0.3
_____________________________________________________________________________________________________________________________________
3. Visa’s VPCs have been established across multiple Availability Zones (AZ’s) in each AWS
region globally
4. Visa VPCs will provide approved connected clients access to a Visa hosted Centralized
Extended Access Servers (EAS-C) that enables clients to connect to VisaNet at multiple Visa
Datacenters. Clients will not be required to host their own EA Server or Visa-owned network
equipment.
5. EAS-C provides clients access to VisaNet core processing functionality of authorization,
clearing and settlement and additional value added service functions (refer to Extended Access
Server – centralized Client Implementation Guide for full details)
6. Visa plans to establish additional POPs globally in the future as demand and volumes grow in
the various geographical regions
8
© 2022 Visa. All Rights Reserved. Visa Confidential
Visa Cloud Connect Client Implementation Guide v0.3
_____________________________________________________________________________________________________________________________________
Implementation Support
Visa will complete all implementation activities for the Endpoint including:
• Network planning, configuration and connectivity of clients already established AWS Private
Link VPC to Visa Cloud Connect
• Provisioning the EAS-C configuration for Visa services by Endpoints
• Creating the profiles to customize the EAS-C configuration to Endpoint’s requirements.
• Activating Visa Cloud Connect and the EAS-C configuration in coordination with the
Endpoint.
Post-Implementation Support
Visa personnel support the following processes:
• Monitoring the Visa Cloud Connect AWS Private Link connection with Endpoints
• Monitoring EAS-C operation.
• Diagnosing and resolving network connectivity and software problems on the Visa side.
• Updating network and software releases.
Connectivity
Visa and the Endpoint work together to establish the AWS Private Link connection between
the client VPC and Visa’s VPC as well as to the Visa Extended Access Server – Centralized
(EAS-C) server for VisaNet message and file processing. Endpoint agrees to perform any
and all actions and provide any and all information that Visa may request for such
purposes.
10
© 2022 Visa. All Rights Reserved. Visa Confidential
Visa Cloud Connect Client Implementation Guide v0.3
_____________________________________________________________________________________________________________________________________
Configuration Window
Endpoints must inform Visa about any proposed changes in schedule or configuration as
soon as possible. Endpoints must submit requests for configuration changes in advance for
proper planning, verification, and scheduling. The configuration changes will be scheduled
for three weeks (barring any unforeseen delays), after the request is validated and accepted.
Endpoints must ensure that all information provided is accurate and acknowledge that any
changes after submission will incur delay on the change schedule.
NOTE: Any configuration changes in the Endpoint network could impact the Visa Cloud Connect and EAS-C
connectivity to Visa. Endpoints should inform Visa about such changes with at least 1 months prior
notice.
11
© 2022 Visa. All Rights Reserved. Visa Confidential
Visa Cloud Connect Client Implementation Guide v0.3
_____________________________________________________________________________________________________________________________________
3 Participation Requirements
Visa Cloud Connect is available to Visa-approved Endpoints.
Overview
Visa clients, such as licensed acquirers, issuers, processors, fintechs or third parties who
want to connect to VisaNet via Visa Cloud Connect for card payment processing services
must meet the following requirements:
• Client must enter into a signed written agreement for the participation in Visa Cloud
Connect and adhere to the provisions therein.
• Visa Cloud Connect must be deployed for the approved applications only and meet the
minimum transaction volume threshold, as amended from time to time in Visa’s sole
discretion.
NOTE: For the current list of the approved applications and the minimum transaction
volume threshold, contact your regional client support representative.
• All clients must adhere to the provisions of the Visa Core Rules applicable to Visa clients
connected directly to VisaNet and their use of the Visa Cloud Connect platform.
NOTE: Clients that are not currently connected to VisaNet will be required to complete
the Visa Global Endpoint Review.
• Clients must maintain compliance with the Payment Card Industry Data Security Standard
(PCI DSS) and other security standards defined by Visa’s Account Information Security (AIS)
program. Clients must submit their Report on Compliance (RoC) on an annual basis and, in
addition, upon request to Visa. Visa will validate the client’s PCI DSS compliance prior to
initiation of the Visa Cloud Connect implementation activities.
• Clients must adhere to this Visa Cloud Connect Client Implementation Guide, as well as other
related and required documentation provided by Visa.
• Clients must adhere to all applicable laws, regulations, and other legal requirements.
Visa reserves the right to suspend or terminate a client’s participation in the Visa Cloud
Connect platform at any time without prior notice if Visa determines, at its sole discretion,
that the client is not in compliance with the above requirements or any other situation that
may warrant the service to be terminated.
Deployment Requirements
Requirements for deploying on the Visa Cloud Connect platform vary based on application
eligibility criteria, transaction volume, and participation eligibility. Table 3-1 summarizes the
requirements.
12
© 2022 Visa. All Rights Reserved. Visa Confidential
Visa Cloud Connect Client Implementation Guide v0.3
_____________________________________________________________________________________________________________________________________
NOTE : Global Endpoint Review is not required for clients with existing VisaNet endpoint connections.
Forms
Clients must complete enrollment and implementation forms to deploy on the Visa Cloud
Connect platform.
Table 3-2: Forms
Form Requirements
Deployment Activities
The following table details the steps and activities required for acquirer, issuer or VisaNet
processor to implement Visa Cloud Connect.
13
© 2022 Visa. All Rights Reserved. Visa Confidential
Visa Cloud Connect Client Implementation Guide v0.3
_____________________________________________________________________________________________________________________________________
Step Details
1. Create a project plan Acquirers, issuers and VisaNet processors should work with their Visa Regional
Implementation Manager (VRIM) to create a project plan for deploying Visa Cloud
Connect.
The project plan should include tasks for internal departments, including but not
limited to any anticipated coding changes to a client’s systems and their internal
procedures.
To complete a project plan, the appropriate internal business and technology areas
should first be contacted to form a project task force.
Clients should request any Visa documentation needed from their VRIM and distribute
it to the task force.
Because each client’s internal system and business needs are unique, the task force
must determine the activities that will be required for participation and include them
in the project plan.
Once the project plan is complete, it should be shared with their VRIM.
2. Ensure internal systems Prior to go live, clients must ensure readiness of their systems, including, but not
requirements limited to Cloud based processing infrastructure, ISO8583 messaging and File Services
application.
3. Request required forms Clients must request the required forms and any supporting Visa documentation
needed from their VRIM.
4. Complete and submit the A VRIM will assist clients as needed in completing the required forms.
required enrollment and
After the forms have been completed, they should be sent to your VRIM for
implementation forms
processing.
Additional discussion with Visa staff may be required after the forms have been
completed and submitted.
NOTE: Clients that are not existing VisaNet Endpoints must submit a Visa Global
Endpoint Questionnaire to Visa to initiate a risk and business reviews. Business review
approval is required prior to proceeding with the implementation activities.
5. Complete internal system Clients must ensure their infrastructure and systems are modified to connect with Visa
updates Cloud Connect and EAS-C
14
© 2022 Visa. All Rights Reserved. Visa Confidential
Visa Cloud Connect Client Implementation Guide v0.3
_____________________________________________________________________________________________________________________________________
6. Complete connectivity testing A VRIM may assist clients in developing a detailed test plan that is tailored to their
individual needs.
NOTE: Clients will be able to conduct connectivity testing only. It is expected that
clients will complete all necessary testing and certification of their applications prior to
deploying in the Visa Cloud Connect platform production environment.
7. Establish a production go-live After the EAS-C connectivity testing is complete, clients should contact their VRIM to
date confirm their production go-live date.
Visa will target the originally agreed upon go-live date unless a client requests a
change. Visa requires at least 15 business days advance notice prior to an agreed upon
production go-live date to change the date.
NOTE: Clients that are new VisaNet Endpoints must receive Visa Global Endpoint
Review approval, including risk, compliance, and business review approval before
proceeding with production implementation.
8. Monitor production activity Clients should confirm with their VRIM that after their Visa Cloud Connect
implementation goes live, Visa will monitor and verify that the production
environment setup is correct.
15
© 2022 Visa. All Rights Reserved. Visa Confidential
Visa Cloud Connect Client Implementation Guide v0.3
_____________________________________________________________________________________________________________________________________
Overview
The Visa Extended Access Server – Centralized (EAS-C) server is located at a POP with
Endpoints connecting via the network topology described previously in this document, as
shown in Figure 4-1.
Visa
Applications
Visa Network Private Link Endpoint VPC
(VIP,APF)
Visa Network
Equipment and
Extended Access
Server - Centralized
Visa coordinates and assists Endpoints with their EAS-C provisioning by supplying the
required communications interface and Private Link to connect to the EAS-C server that, in
turn, connects to Visa’s core systems.
Redundant VIP Connections
Endpoints are required to establish redundant and concurrent connections to 2 POPs for VIP
processing utilizing separate host stations for all PCRs so that in the event of an outage to a
single POP traffic will continue under each PCR to the other POP.
Geographical Redundancy
Visa requires that Endpoints connect to two POPs, each hosting EAS-C servers in a failover
pair, to ensure a viable failover in the event of scheduled maintenance or an unforeseen
outage.
Geographical Failover is described in the section Geographical Failover.
17
© 2022 Visa. All Rights Reserved. Visa Confidential
Visa Cloud Connect Client Implementation Guide v0.3
_____________________________________________________________________________________________________________________________________
Protocol Overview
The protocol layers that make up the network protocol and TCP/IP exchange are shown in
Table 4-2, from the bottom layer up.
Table 4-2: TCP/IP Layers
Flow control
Multiplexing
Connection management
Precedence
Internet Layer IP
The Internet Protocol (IP) is used in interconnected systems of packet-switching
computer communication networks to transmit data blocks (datagrams) from
sources to destinations, which are hosts identified by fixed-length addresses.
ICMP
The EAS-C responds to Internet Control Message Protocol (ICMP) “ping”
messages. Endpoints may choose to permit ICMP packets between their systems
and the EAS-C to facilitate connectivity troubleshooting.
This layer provides the means for the system to deliver data to other systems
directly attached to the network.
18
© 2022 Visa. All Rights Reserved. Visa Confidential
Visa Cloud Connect Client Implementation Guide v0.3
_____________________________________________________________________________________________________________________________________
Endpoint VPC
Primary POP
Private Link Endpoint
VPC
EA Server
Secondary POP
19
© 2022 Visa. All Rights Reserved. Visa Confidential
Visa Cloud Connect Client Implementation Guide v0.3
_____________________________________________________________________________________________________________________________________
EA Server
Primary POP
Private Link Endpoint
VPC
EA Server
Network path after
geopraphic failover
Secondary POP
20
© 2022 Visa. All Rights Reserved. Visa Confidential