C

o
v
e
r

s
t
o
r
y

10
Nicos Nicolaou
CEO | Unicaf
38
A
r Amit Hasan
t How theLogisticsIndustry is Changing
Lives Around thePlanet
i
c
l 42
e
s

Asokan Ashok
UnfoldLabs: Revolutionary Product
Development Company
C
O Peter Clark
N Foster Melliar UK: Upskilling Clients with
Consultant-Led Courses and eLearning Products
14
T
E
N
T
S Amol Shinde
Knowzies: Revolutionizing eLearning Industry
with a Dash ofDigital Innovations
18

Chip Reaves.
Bigger Brains: Crafting Uniquely Engaging &
InteractiveELearning Courses
22

Simon Cooper
Interactyx: Transforming Online Learning Platform 28

Rohini Raju
How To Increase Learner Engagement 32
Editors Note
A Rapidly Growing Industry

In the last two years, the e-learning industry has proliferated as a new paradigm for contemporary educa-
tion. As a result of the pandemic, the majority of schools, colleges, universities, and other organizations
were forced to halt their on-campus programs and switch entirely to online instruction.
The term e-learning refers to learning by using electronic technology to access educational materials and
curriculums outside the classroom. E-learning has been introduced to nearly all specialties and levels of
education. E-learning has currently been implemented in almost all specializations and educational levels.
Over the next few years, it is predicted that e-learning will increase 15-fold to represent 30% of all
academic offerings globally.

E-learning means no boundaries. It enables each student to manage the pace of their course. Thanks to the
flexibility e-learning provide, users can also take the course in an environment more suited to their learn-
ing styles. As requirements change, it gives management and staff considerably more freedom to com-
plete crucial "just in time" training. E-learning enables businesses to provide employees with more
efficient, higher-quality training at a lower cost. When employees are more excited about training, their
engagement gets multiplied across departments, and the bottom line gets impacted.

Experts drive the e-learning industry in soft skills training, leadership training programs, and executive
coaching for individuals, making the learning experience engaging and fun. At Tycoon Success, we take
immense pride in curating a list of "The 10 Most Dexterous E-Learning Solution Providers to Watch
in 2022."

On the Cover, we have Nicos Nicolaou, the CEO of Unicaf, a leading online higher education platform
headquartered in Europe, with students spread across 158 countries. The state-of-the-art digital platform
from Unicaf provides access to the best quality university degree programs and professional courses from
several reputable partner institutions spread across U.S., U.K., and Africa. The online platform also
facilitates Higher Education studies at an affordable cost.

A partner of Liverpool John Moores University, the University of east London, the University of
Suffolk, the University of California, Riverside Extension, and multi-campus Unicaf University
in Africa; Unicaf is expanding its operations in Africa through an ever-growing network of
university campuses and learning centers offering blended and open learning options. At this
point, Unicaf has its presence in 12 African Countries and plans to expand to 5 additional
countries in the next two years. It offers its high-quality Bachelor’s, Master’s, and Doctoral
degree through its partner universities at a fraction of the cost in Africa. The multi-campus
Unicaf University is accredited regionally by the British Accreditation Council, offering various
degree programs with a strong focus on professional skills.

Let’s read !
 The 10 Most Dexterous E-Learning Solution Providers to Watch in 2022.

The Leading Provider of Tertiary Education

U
nicaf is a leading online higher education the application process. Unicaf University also
platform headquartered in Europe, with helps its students by providing the opportunity to
students spread across 158 countries. The attend face-to-face tutorials, use the computer labs
state-of-the-art digital platform from Unicaf with high-speed internet, use the digital library,
provides access to the best quality university degree and access the brand's state-of-the-art technology.
programs and professional courses from several
reputable partner institutions spread across U.S., "At Unicaf, we use the latest technology, and we
U.K., and Africa. Led by its CEO, Nicos Nicolaou, are perhaps unique in the use of predictive
the online platform also facilitates Higher Education analytics in online learning. The use of A.I.
studies at an affordable cost. predictive models in learning and student support
allows for the individualization of learning and
A partner of Liverpool John Moores University, the predicting student learning issues before they
University of east London, the University of happen."- says Nicos.
Suffolk, the University of California, Riverside
Extension, and multi-campus Unicaf University in
The learning platform continues to develop
Africa, Unicaf is expanding its operations in Africa
state-of-the-art technologies to enhance the existing
through an ever-growing network of university
technologies it uses in its digital platform, making
campuses and learning centers offering blended and
its operations efficient and scalable. Additionally,
open learning options. At this point, Unicaf has its
its U.K. university partners provide its students
presence in 12 African Countries and plans to
with the opportunity of receiving internationally
expand to 5 additional countries in the next two
years. It offers its high-quality Bachelor's, Master's,
and Doctoral degree through its partner universities
at a fraction of the cost in Africa. The multi-campus
Unicaf University is accredited by local regulators
and by the British Accreditation Council, offering
various degree programs with a strong focus on
professional skills.

Primary Strategies

Unicaf and Unicaf University offers a wide range

of undergraduate programs online and through
blended learning., All the programs offered by the
education platform are accredited by the local
regulators in each country where it operates.

Presently the organization's primary strategy is to

continue expanding its presence throughout Africa
by obtaining additional university licenses in
several new countries and expanding its current
portfolio of programs. Unicaf's presence allows its
students to have local support and assistance with
10 December 2022
             
       

recognised qualifications at a fraction of the cost. At

present, Unicaf is holding discussions with several British
Universities which are interested in offering their online
courses for African students.

In addition to new programs, Unicaf is also working with

its local teams to identify the needs of the markets where
it operates. The learning platform’s primary aim is to offer
programs that can help its students with employment
opportunities.

Advantages of Online Education

With the pandemic, most educational institutions have

moved to online education. Nicos believe online education
comes with several advantages.
11 December 2022
 Flexibility and Accessibility: Online education
allows students to set schedules that fit their
family and other professional commitments. With
online education, an individual does not need to
give up on jobs or leave home.

Not Limited to a Small Geographical Area: With

online education, a program offering is not
limited to the availability of students within a
small geographical area. The modern classes are
formed by students from all over the planet.

Customized Learning Experience: The best part

about online education is it can be customized
according to individual needs. Technologies
adopted for online learning help with the personal
interaction between student and tutor.

Affordability: With online education, students

can pay one module at a time, which helps to
create better budget management. Also, unlike
traditional education, online education tends to be
affordable. With online education, many students
are also offered discounts and scholarships, so the
price is affordable. As an online education
platform Unicaf has already provided over $100
million in scholarships for its students.
Additionally, distance education can eliminate
several barriers to higher education in Africa. Using
flexible delivery models, students were not needed
to visit physical locations at a pre-determined date
and time.
When Employability is Vital
With a mission to positively contribute to the
educational, economic, and sustainable
development of local communities and regions,
Unicaf uses its latest technology and innovative
tools to improve and enhance the instructional
method's effectiveness and learning experience.
The digital platform is a culmination of
technology, people, and data. Its state-of-the-art
digital platform helps students with various
services until they graduate.
Nicos explains that 85% of Unicaf's students
declare that they were able to find better jobs or
get a promotion at their current job. Developed
in collaboration with employers to meet their
specific needs, Unicaf University programs
provide the needed knowledge and skills to help
graduates enter the marketplace. Critical to the
employment of new graduates is the
development of higher education programs of
study by engaging employers. A collaboration
with employers and industry should target to
help students achieve the needed skills relevant
to the career of their choice.
Presently Unicaf is increasing the
employability of its students by offering career
advice and work placement opportunities,
establishing partnerships with employers,
designing programs focusing on professional
skills, and involving employers in curriculum
design and delivery.

12 December 2022
 The 10 Most Dexterous E-Learning Solution Providers to Watch in 2022.
Foster Melliar UK: Upskilling Clients with
Consultant-Led Courses and eLearning Products
D
uring the early 1990s, Foster-Melliar
Learning Solutions was one of the first
South African companies that adopted the
globally recognised best practice approach
to IT Service Management known as ITIL. Thanks
to this solid foundation, the organization brought
together some of the most skilled and experienced
specialists in the country to supplement its ITIL
portfolio with a range of best practices, including;
Ɣ&2%,7EHVWSUDFWLFHVIRU,7DQGJRYHUQDQFH
Ɣ DevOps, best practices combining Software
Development and IT operations,shortening
development life cycles, and providing continuous
delivery with high-quality software.
Ɣ Agile, best practices relevant to Software
Development Project Management.
With the vision to be the knowledge partner of choice for
consulting, learning, and implementing value-added
business systems and processes, the organisation
introduced its first branch in the U.K in 2022
(Foster-Melliar UK.).
With this new branch in the U.K, Foster-Melliar is
continuously expanding its portfolio of products and
services to meet the ever-changing needs of organizations
and individuals throughout the globe, which ensures its
readiness for the deployment of new technology in the
Beta and early adopter phases of leading cloud and related
technologies, offering clients the competitive advantage
of ‘first to market’ adoption.
As a member of the Foster-Melliar Group, the
organisation is a fully accredited consulting, training,
and skills development provider. Evolving over 3
decades, the organisation’s clients include corporates,
14
01
and skills development provider. Evolving over 3 decades,
the organisation’s clients include corporates, individuals,
school-leavers, graduates, and various government
agencies. It is a leading provider of IT solutions, business
consulting services, and broad-based skills training
courses that enable its clients to value and optimise
various business and technology processes for individuals
to stay ahead of technological advancements.
The organisation’s innovative consultant-led training
and coaching capabilities also help its clients maximize
their human capital investments and quickly react to
the changing markets by developing a framework to
evaluate, deploy, manage, and extend the skills of their
human intellectual capital skills. Foster-Melliar’s
consultants are geared to deliver the programs and apply
them to specific work environments.
Path Breaking Services
Led by its CEO, Peter Clark, Foster-Melliar offers
virtual instructor-led training, consulting, and eLearning
in a wide range of digital and IT skills. Through the
organisation’s affordable e-learning platform, clients
can also upskill themselves or their entire workforce at
a significantly less cost in a shorter time period with
courses like the ITIL Foundation course, People
Development courses, Microsoft Azure courses, or
Microsoft Apps courses.
Foster-Melliar’s Microsoft 365 training is the perfect
place to start for clients focused on service and
business management skills. Once the Microsoft 365
course is completed, clients can opt for other complex
certifications like Microsoft Administrator Expert or
Microsoft Security Administrator. Foster-Melliar’s
consultants can also help clients upskill in various
business applications like Microsoft Dynamics,
Microsoft Power Platform, Microsoft Supply Chain
December 2022
www.tycoonsuccess.com
 PETER CLARK
Foster-Melliar | CEO

“ Foster-Melliar will
Educate – Mentor –
Empower you and
make your IT future
possible through “
teaching, learning,
and growing.
15
02 December 2022
www.tycoonsuccess.com
 Management, etc. The consultant-led trainers are also
proficient in Service Management and Business
Management training, helping clients choose the best
platform and services that work best for the business.
Helping Clients to Improve their Skills
“It is essential to keep your employees certified and
up to speed, from the CIO right down to the bottom
layers of your organisation, not just in terms of
technology, but in terms of how each specific job role
maps out within the greater context of what the
business does.”- says Peter.
Picture of the Future
Foster-Melliar U.K aspires to be the knowledge partner
of choice for consulting, learning, and implementation
of value-added business systems and processes. It
intends to upskill and develop people as managers and
leaders, which keeps employees productive and
accelerates their career development for the better.
“Expanding our eLearning solutions to the world is
our next step. The next branch that we are opening is
in Australia.”- asserts Peter.

He believes that in order to improve their daily tasks

and roles within the company, everyone and every
company needs to learn quickly. As technology
changes, the process for the tasks at hand becomes
outdated. With courses being updated as technology
updates, there will be a continuous need for people,
employees, and companies to upskill. Providing the
opportunity to learn and upskill often increases
employees’ motivation for everything.

Tackling the Pandemic

Due to the pandemic-induced lock-downs and social

distancing norms, the corporate classroom training was
massively effected. During this time, Foster-Melliar
witnessed a sharp decrease in classroom training and
an exponential increase in eLearning self-study training
on its online learning portal and virtual courses through
Microsoft Teams and Zoom.

With the resumption of the traditional educational system,

Foster-Melliar now expects to meet the learning style of
students, improve efficiency and effectiveness of students
and courses, improve user accessibility, a sense of
belonging to a class or community, and discussions
between students just like in the classroom, sharing
knowledge, and the same quality of qualifications.

16 December 2022
www.tycoonsuccess.com
03
 The 10 Most Dexterous E-Learning Solution Providers to Watch in 2022

Amol Shinde
FOUNDER & CEO - Knowzies

18 December 2022
 Knowzies
Revolutionizing eLearning Industry with a Dash of Digital Innovations
W
ith the mobile revolution the learning
pedagogy and the patterns have
changed and eLearning is now a more
acceptable method of learning. Anytime Learning
(ATL), mobile learning, microlearning, AR/VRare
the new methods that are going to impose/impart
the best quality learning to the end-users.
With advance authoring tools and technology in
place, the flexibility in building creative eLearning
courses at a lesser cost is a boon for the industry. It
is now very easy to create a gamified experiential
learning experience with the latest technologies
like mobile, AR/VR, highly engaging simulations,
etc.
Knowzies Technology Solutions is India’s fastest
growing Learning Technology Solutions company
focused on developing custom eLearning,
mLearning and performance support solutions.
The Impressionist Leader
Amol Shinde, the Founder and CEO of Knowzies
is a serial entrepreneur with more than 14 years of
experience in the Learning Technology domain. He
is deeply passionate about building scalable and
trusted technology products that help organizations
to transform digitally. His acute vision of making
an organization with a difference that has helped to
develop a unique culture where everyone is the
owner of their task.
19
“I’m also a believer in investing deeply in company
culture and people to build an organization that
lasts and sharing lessons learned – the wins and the
not-so-muches – to help other companies do the
same. Our customer-centric approach and never
give up attitude makes us the most lovable
outsourcing partners for our customer with 99%
retention ratio with our happy clients,” asserts
Amol.
Extraordinary eLearning Solutions
Custom eLearning Solutions
Knowzies offers design and development services
for creating custom learning solutions that help
organizations to achieve specific learning
outcomes aligned to business goals.
Rapid Authoring Tools
With an in-depth knowledge of various eLearning
authoring tools, Knowzies’ learning designers can
assist organizations in building cost-effective,
engaging, and interactive media-rich eLearning
content. The company helps organizations build
impactful eLearning solutions while managing
budgetary as well as technological requirements.
They build eLearning using: Articulate Storyline;
Adobe Captivate; Lectora Inspire and Lectora
Online; Camtasia; and Gomo Learning.
December 2022
 Mobile Learning Solutions
Increased use of smart devices by learners and
acceptance of BYOD by organizations has made
aspirations of creating self-paced, just-in-time, or
on-the-go learning achievable in their truest sense.
Knowzies specializes in creating learning content
that plays seamlessly across a variety of smart
devices. Its mobile learning content is designed
based on expert-defined principles of instructional
design, user-interface-interaction-experience
design, and responsive design.
The products designed are:
Mobile-First Learning Content; Device-Agnostic
Learning Content; Mobile Performance Support
Solutions (MPSS); Interactive Microlearning
Nuggets; Videos Based Learning; Infomercial
Style Content.
Explainer Video & Animation
Knowzies’ instructional designers are expert at
writing video scripts and ensuring learner
engagement by designing interactive elements such
as Traditional animation (2D, Cel, Hand Drawn);
2D Animation (Vector-based); 3D Animation
(CGI, Computer Animation); Motion Graphics
(Typography, Animated Logos) and Stop Motion
(Claymation, Cut-Outs).
Microlearning
Microlearning solutions by Knowzies are designed
to provide precise information mapped to a
specific actionable learning objective.
Translation & Localisation Solutions
Knowzies also offers translation and localization
services to meet the learning needs of its global
staff. They support the organizations with the
translation of the content in multiple languages;
location of the content; voice-over recording by
local artists; and Camtasia Voice-Over integration.
Knowzies also offer Flash to HTML5 conversion
services which include Flash-based eLearning
courses; Flash activities, games, and Simulations;
20
and Flash Assessments and Quizzes.
Knowzies Offshore Development Centre (ODC)
has expertise in developing, testing, deploying, and
supporting the learning development initiatives of
organizations.
With Knowzies gamification learning solutions,
organizations can surprise, challenge, and engage
their learners. Its gamified solutions integrate
elements of fun with instructional design.
Benefits for Clients
The highly focused custom eLearning development
solutions allow the Knowzies to do the rapid
development helping clients to reduce their
go-to-market time. “For our clients, we help them
to get the best eLearning experience in a very
quick and cost-effective way without
compromising the crux of the content and visual
aesthetics,” expresses Amol.
Obstacles down the Road and the Smart
Strategies
The company takes pride in its existing client
retention rate of almost 95%. However, going
forward with increasing operational costs a part of
its growth, shrinking margins have emerged as one
of the challenges for the team.
E-Learning is a very competitive industry and to
sustain year on year continuity with the clients, one
must need to be ahead of the curve and the solution
lies in innovation. eLearning is a field of
imagination and creativity and more creative and
innovative you are, more the chances of bigger
success.
December 2022
 The 10 Most Dexterous E-Learning Solution Providers to Watch in 2022

Chip Reaves
CEO - BIGGER BRAINS

22 December 2022
 Bigger brains
Crafting Uniquely Engaging & Interactive ELearning Courses

T A Serial Entrepreneur Helping Companies

hanks to the miracle of the internet and
tech advancements, new doors have
opened for accessing knowledge,
high-quality education, and training. Nowadays,
eLearning landscape is gaining immense
popularity among students and learners due to its
wide set of benefits all over the world. Presently,
there are a number of eLearning solutions
providers that are offering diverse courses through
their respective flagship platforms. Founded in
2012, one such interactive eLearning platform,
Triple Tech LLC dba Bigger Brains is on a
mission to create more productive workplaces
through exceptional eLearning offerings.
Remarkably, the major driver behind the
company’s success and reputation is its CEO,
Chip Reaves. Chip has 20+ years of experience
and is highly skilled in computer service, franchise
management, and online training programs. While
commenting on the eLearning scenario, from a
leader’s and entrepreneur’s perspective, Chips says
that eLearning and traditional education will
continue to work side-by-side. Furthermore, when
it comes to eLearning, the online platform is more
convenient and cost-effective for covering diverse
topics but few things are best taught in a live,
teacher-lead scenario.
in Their E-Learning Efforts
Going down the memory lane, Chip met with a
game-changing incident that motivated him to
establish Bigger Brains. It all began when the
seasoned leader co-founded Computer
Troubleshooters, a worldwide IT franchise system.
While working there, he was allotted the task of
creating an online training platform for the
company. For the first time, Chip learned the value
and significance of eLearning while building his
online training portal which is now used by over
400 locations around the world. By shifting
training to the online portal, he saved considerable
amount of time and travel expenses by delivering
it to large number of people. “After selling
Computer Troubleshooters, I wanted to help other
companies with their own eLearning efforts by
providing a high-quality set of commonly needed
training courses which they could instantly deliver
to their people,” says Chip. This is how Chip was
inspired to establish Bigger Brains. Currently, the
company continues to create the “Absolute Best
Online Training” from its studios at Anderson,
South Carolina.

23 December 2022
 Making Courses Fun, Interactive, and
Easy To Understand
Bigger Brains is an off-the-shelf E-Learning
content provider with a “Uniquely Engaging”™
Teacher/Learner format. This format consists of
video-based modules filmed in a studio with
multiple cameras and two people on screen that
are: “Teacher” and “Learner”. Because of this, the
skilled team of Bigger Brains can deliver natural
dialogue, clarification, interrogation, and humour
that doesn’t exist in traditional lecture-based
modules. The company’s training content is
excellent for companies of any size, but
particularly beneficial for training departments.
Additionally, by using Bigger Brains’ courses,
companies can concentrate their inner training on
the subjects distinctive to their organizations. To
create the most realistic and comprehensive
training courses possible, the most interactive
eLearning solution provider works with top
teachers and subject matter experts. These experts
have real-world experience of working in
particular areas along with teaching experience in
colleges and corporate environments.
Offering Different E-Learning
Courses Globally
As a leading eLearning solution provider, Bigger
Brains offers a library of off-the-shelf eLearning
courses focused on topics related to Microsoft
Office 365, Microsoft Teams, Email Management,
Cybersecurity, general business productivity, and
many more. These courses are taught by hired
industry experts. Along with this, the “Bigger
Brains style” videos are designed to be both
enjoyable to watch as well as effective than the
run-of-the-mill lecture-style videos that are often
found online. Additionally, the company has
developed and designed a new E-Learning app to
help people retain the knowledge and skills they
learn via Bigger Brains and other courses.
BrainBot, an intelligent AI-based chatbot
24
communicates with users to provide post-training
reinforcement boosters or “nudge learning’, which
can help improve knowledge retention by a factor
of 10x.
Working Together to Create the Finest
E-Learning App and Courses
Currently, Chip is focusing on BrainBot’s global
expansion. After the enhancements, companies and
teachers can use it to support their personal
training. Furthermore, the versatile leader and his
professional team are adding more features in the
current courses with interactive transcripts,
gamified knowledge checks, and localized
translations. In the future, people from all walks of
life will be able to access as well as use Bigger
Brain’s unique eLearning courses and app.
Staying Ahead by Making Training
Interactive, Engaging and Effective
Today, there are numerous eLearning solutions
available in the market for individuals to choose
from. Therefore, comprehending the market
competition, Bigger Brains’ CEO and his skilled
team devotes time and energy into continuous
innovation and quality improvement of their
offerings. Each year, they work on a key project
that is designed to enhance how they create,
produce, and deliver training, thereby making it
more interactive, engaging, and effective. For the
past few years, they have evolved according to their
surrounding landscape to create and enhance the
company’s unique training platform. In 2017, the
highly experienced team at Bigger Brains hosted an
event to help focus group of millennials to better
understand what eLearning features worked best for
them. Likewise, in 2018, they developed their
BrainBot workflow learning app. This year, the
expert team has recruited industry professionals to
evaluate and refine their course production process.
As a result, they are able to improve the focus and
knowledge-transfer of their eLearning courses by
achieving these milestones year after year.
December 2022
 Things to consider while choosing
the Right eLearning Courses
Being the CEO of a prominent eLearning solution
provider, Chip feels that customers should be aware
of their investments in eLearning. He believes that
creating or buying eLearning courses is very easy,
but they may become boring or ineffective for their
teams.
25
All it takes is one or two bad experiences that can
push them away from using eLearning at all. He
further adds, “By focusing on the quality of your
eLearning content, including things like pacing,
lesson objectives, course outcomes, and key point
outlines, you can build training that your people
will enjoy and benefit from.”
December 2022
 The 10 Most Dexterous E-Learning Solution Providers to Watch in 2022

Simon Cooper
Chief Executive Officer - Interactyx,

28 December 2022
 Interactyx
Transforming Online Learning Platform
A
t present, education can be broadly
categorized into two scenarios; traditional
education and e-learning. In traditional
education, learning is more focused on one to one
interaction and class training education; it includes
practical hands on learning or group based
learning. There are scenarios that suit e-Learning,
where learning can be self-paced and done
remotely. There are also practical areas where both
can be intermixed providing a best of breed
approach. The e-Learning scenario changes
depending on the type of organization and the
challenges they are trying to solve. Some
organizations are specifically focused on ensuring
successful onboarding of staff, while others layer
in compliance and regulation training. Others are
looking to promote program, procedure or product
knowledge to various groups.
Since 2000, Interactyx has contributed
significantly to the e-learning space. The company
was one of the first to put textbooks combined with
simulation models and assignments online for
Economics students. In addition, with the release
of TOPYX, it became one of the first social LMSs
allowing organizations to create communities and
connect learners to other learners, instructors and
managers all in single platform. TOPYX is built by
learners for learners focusing on providing
29
engaging and interactive experiences to learners,
businesses, associations, and nonprofits
irrespective of size and location.
TOPYX: Blended e-Learning Program
Interactyx focuses on gather, interact, and learn
which supports the overall process of gathering
content, allowing groups and individuals to
interact with the content and each other to
facilitate an ongoing learning experience
regardless of how the learners receive the content
in traditional or e-learning settings. Interactyx
provides TOPYX in 4 different versions each for a
flat fee allowing organizations of any size to take
advantage of e-learning no matter how many
learners they have.
TOPYX is highly configurable so that it can be
fine-tuned to meet both simple and complex
learning requirements. It can also be integrated
easily into other business systems and workflow,
making it simple for learners to find, use and
engage with content and others. The best feature of
TOPYX is that it supports a blended learning
environment which enables both self-paced
learning, and online collaborative learning.
Moreover, it also supports in class or session-based
December 2022
 learning with the ability to capture external
learning activities. In addition, it also offers
various pre-built content, e-commerce options,
fully branded experiences, admin services and
more—all delivered from the cloud with no
software to install.
An Education Enthusiast Enhancing
Learning Experience
Simon Cooper, Chief Executive Officer of
Interactyx, has a strong background in product,
pricing and go-to-market strategy for growing
technology companies. He holds a bachelor of
science honors degree from Sheffield Hallam
University in Software Engineering. Highlighting
his interest in the software industry, Simon says,
“You can take an idea, write some code and then
interact with what you’ve built. Playing around
with early computers certainly influenced me to
pursue a career in the software industry.” As an
education enthusiast, he loves to work in the
learning and education industry. Learning in
general is important for everyone and it’s a
continual experience day after day. e-Learning is
an important conduit to facilitate the ongoing
learning and education which benefits every
learner in some way from engaging with learning
content. This helps people to grow, improve and
learn new skills.
Utilizing Quality Resources
As a software vendor, Interactyx is happy to help
clients with any need; clients should take every
advantage to connect with peers and employ best
practices, new knowledge or discuss ideas. There
are ‘n’ numbers of ways to use e-learning, so
collaborating on different approaches is helpful to
find the optimal solution. The valuable content
created by an organization should be looked upon
as a reusable asset that can be deployed
organization wide. Furthermore using e-learning
technology across other parts of an organization
furthers learning reach. In today’s market, there are
30
lot of talented designers and instructors who are
looking for the opportunity to assist organizations
in developing the best material and content. These
designers are coming with fresh ideas which could
be applied to the environment to improve learning
engagement or knowledge sharing and retention.
Interactyx believes in utilizing these resources to
support its clients in every possible way.
Challenging the Challenges
There are many e-Learning platforms in the market.
There is also a lot of diversity in the challenges
competitors are solving for organizations.
Interactyx uses solid product and business strategy
to stay ahead in the market. To maintain its lead
amongst the other competitors, it balances the
current industry trends with competitor innovation,
customer’s vision against internal innovation,
roadmap, and technical debt. While working with
other organizations, Interactyx ensures that it has a
perfect go-to-market strategy, which is relevant and
on point. At times, organizations are not certain
what they want from the market and to avoid such
confusion, Interactyx uses analytical approach to
identifying where to begin and where to place the
priorities.
Upcoming Innovative Projects
Maintaining its quality of service, Interactyx
focuses on ensuring that the platform is keeping
pace with newer learning content that supports VR
and AR. It modernizes the learner experience
which makes the platform more learner/consumer
focused and creates more engaging experiences. It
is also working on creating a more personalized
experience by identifying with the learner, their
goals, interests, and needs, connecting them to
additional content, opportunities, recommendations
and learner community involvement.
December 2022
 The 10 Most Dexterous E-Learning Solution Providers to Watch in 2022

Rohini Raju
Managing Director & Trainer at Rave Institutes

32 December 2022
 Rave Institutes
How To Increase Learner Engagement
T
he first question that comes to mind when
we talk about a training program is, “What
Makes A Program Successful?” The
answer to this question is simple. The one thing
that makes a training program successful is:
Learner Engagement.
What does Learner Engagement mean?
Learner Engagement means involving the learners
at every phase of the training program keeping
them motivated to fully invest themselves in
learning. Engaged learners are active in their
learning, understand the need for training, are
motivated to participate in discussions and
activities and are willing to bring about a positive
change in their work.
Learner Engagement increases the productivity of
the learners as more engaged learners means
highly motivated employees who are willing to
implement what they have learnt which results in
better performance.
5 Best Learner Engagement Strategies:
1.Understand And Communicate The
Training Objectives:
Learners engage better when they know what they
33
are about to learn and what exactly is expected of
them. Understanding the training needs of the
participants is an important first step. That could
involve simply asking the participants about their
previous learning experiences, what they are
expecting from the program and what do they want
to achieve at the end of the program.
Understanding the training needs of the learners at
the very beginning of the program helps determine
the gap between their current skill levels and those
required.
2.Make Learning Fun And Interesting:
The next thing to do is to design the content in a
structured manner so that the message is easy to
understand. “Learning by Doing” is the best policy
therefore the program must include short videos,
activities, role plays and case studies to make
learning more fun and interesting. This also helps
the participants to grasp the content effortlessly
while they are enjoying the activities.
Just remember that fun is a means to an end, not
the end goal itself. Also remember that short
breaks and interactive discussions allow the
learners to recharge and refocus.
December 2022
 3.Creating Open Communication Channels:
At the very beginning of the session itself one must
communicate to the participants that their feedback
and opinions are important, valuable and will be
heard and their questions will be answered. Allow
healthy discussions, exchange of ideas and
questions and answers. Effective Communication
occurs when all parties feel that they have reached
the desired outcome.
4.Customization Based On Real-life Situations:
One sure-shot way of getting disengaged learners
is to make a generic program.
Corporate learners are interested in translating
their learning experiences into better performance.
They are likely to be more engaged when asked to
deal with their specific real-life workplace issues.
Successful training programs use case studies and
scenario-based activities relating to common issues
encountered at the workplace. This way the
learners feel that they are getting the help and
knowledge they actually need.
Customization as a learner engagement strategy
means that you need to take into account your
learners’ culture, language, and learning
preferences.
5.Learner Must Be Engaged
On Multiple Levels:
Intellectual Level: I think curiosity is an
excellent way to engage learners. Keeping learners
engaged intellectually helps them retain their
learning. Trainers may introduce an activity with a
problem or question that the participants need to
solve. For example, the trainees can be asked to do
a SWOT Analysis of their organization or they can
be asked to prepare their weekly plan using
planning tools such as Mind Mapping.
Emotional Level: Trainers may use a wide
variety of strategies to bring about positive
emotions in the trainees that will facilitate the
learning process and minimize negative behaviors.
34
For example, in a team building session, the
trainees can be given fun activities which help
them bond and connect with each other. This
positive emotion will motivate them to work
effectively with the other team members.
Physical Level: Trainers may use physical
activities to stimulate learning or interest. For
example, instead of asking the trainees to answer
questions aloud, they can be asked to walk up to
the whiteboard and write the answer on the board.
In this case, the trainees are more likely to
remember information when they are “Learning
By Doing”.
Social Level: Trainers may use a variety of
strategies to stimulate engagement through social
interactions. For example, the trainees may be
divided in pairs or groups to work collaboratively
on a task or activity.
Conclusion
Engaging your learners and actively involving
them in their own learning will make them feel
empowered and motivated. Engaged learners are
more likely to implement what they have learnt
and improve their performance at the workplace.
That, in turn, means that they will be more
productive and will add more value to their
organization.
About the Author
As the Managing Director & Trainer at Rave
Institutes, Rohini Raju plays a key role in
understanding client’s training objectives,
customizing the modules as per their specific
training needs, and adding value to the client’s
organization by ensuring that the objectives are
achieved. Rohini has also been one of the directors
of Riba Constructions, a premier construction
company, for 10 years.
December 2022
 Rohini has always believed in, “Excellence is not a
skill, it is an attitude” which is reflected in
whatever she does. This attitude has made Rave
Institutes “Leading Soft Skills Training Institute in
Hyderabad”, having received the award from
celebrity author Ms. Shobha De at Education
Excellence Awards, New Delhi.
35
Under her leadership, Rave Institutes has featured
in the Silicon India Magazine among “20 Most
Promising Corporate Outbound Training
Providers- 2019”. Rohini has also received the
award for ‘Super Woman Achiever’ at the World
Women Leadership Congress & Awards, Mumbai,
amongst 120 other Woman Achievers from
different parts of the world.
December 2022

How theLogistics
Industry is Changing
Lives Around the
Planet
L
ogistics in general is a very overlooked
and under appreciated industry. Without a
properly functioning logistics industry,
our supply chain would be inefficient, and we
would not get all the goods we rely on for
survival.
The cold supply chain is even more sensitive.
When shipping perishable goods such as frozen or
chilled food, pharmaceuticals or electronics the
temperature and humidity within the shipping
container need to be held at certain levels and
monitored throughout the time the shipment is in
transit. If the refrigeration unit within such a
shipping container fails for some reason, and as a
result the temperature within the container spike
up, then by the end of the journey the contents
inside the container will spoil or become unusable
and destroyed.
For decades many shippers of such perishable
goods have relied on freight forwarders to process
and schedule such shipments for them. Processing
such shipments can be a very frustrating, time
consuming, unreliable and expensive ordeal;
especially when these shipments are international
rather than domestic. So, shippers opt to pay
freight forwarders to deal with these headaches.
The problem is that the traditional freight
forwarding industry is old, outdated and
technologically challenged. Freight forwarders are
processing shipments today as they have for
decades. To process one shipment can take hours,
01
38
days and sometimes even weeks of constant
phone calls, emails and even faxes. Rarely can a
traditional freight forwarder provide real time
information regarding a shipment’s GPS,
temperature or humidity. If there is a problem
with a shipment, then the traditional freight
forwarders can do no more than simply convey
the bad news to the shipper if and when they are
notified of an issue. This industry is in dire need
of technological advancement and automation.
Enter automated freight forwarders.
As stated earlier, traditional freight forwarders
rely on outdated technology such as fax machines
for communication with the shippers. Traditional
freight forwarders also are reliant on manual labor
to process and schedule shipments. This leads to
long processing times as well as inefficiencies. In
recent years, there has been an influx of startups
in the logistics industry. Real time tracking
devices, API (Application Program Interface) and
blockchain technology are just a few of the
innovations that have come to market. These new
tools have really helped take the logistics industry
out of the dark ages and improve the efficiency
and visibility and accountability of all shipments.
Putting all these new tools under one roof to
provide a much better shipping experience is what
automated freight forwarders are doing.
By automating the entire processing and
scheduling of an international shipment of
perishable goods, the time it takes to process such
shipments is reduced to as little as a few seconds.
Having systems communicate via API rather than
manual labor leads to a dramatic decrease of time
and manpower required in the process. Shippers
as well as vendors can opt to allocate labor from
non-revenue generating positions in logistics to
revenue generating positions in business
development such as sales and marketing.
When shipping perishable goods overseas, there
are many documents that need to accompany such
shipments; bills of lading, United States
Department of Agriculture (USDA) approved
www.tycoonsuccess.com
December 2022
 The 10 Most Influential Business Leaders in Tech, 2022.
Health Certificates, Certificates of Origin. Many
times, these documents are misplaced, lost or
damaged. A shipment cannot be released from the
port of destination without such documents. If the
documents are missing or inaccurate, then the
shipment will not be released by the local
authorities and this will lead to delays as well as
warehousing expenses until the proper documents
are presented to the local authorities. The
blockchain technology solves these issues.
Shippers simply upload the required documents
and certificates for anyone on the blockchain to
see and use.
As stated earlier, when shipping perishable
goods, monitoring of temperature and humidity
are extremely important. Tracking devices
provide that information now in real time, as well
as GPS of the shipment. Now shippers can know
if and when there is an issue with a shipment and
flag it at the port of destination upon arrival. As a
result, the shipper can avoid any inconveniences
with their customer.
Closing Thoughts
Automation of the freight forwarding industry is a
natural progression. The business model of the
traditional freight forwarders is based on manual
labor. It would take a nearly impossible change of
course for them to automate entirely. That is
where startups are filling the void and
revolutionizing how international shipments of
perishable goods are processed and scheduled.
Back in the day the horse and buggy got you
from one place to another. But how effective and
efficient was the horse and buggy. Today people
are driving Tesla’s. What happened to the horse
and buggy? Their day has clearly passed. Same
applies to the traditional and technologically
challenged freight forwarders. These dinosaurs’
days have passed. It is time for shippers and
vendors alike to enjoy the benefits of automated
freight forwarding.

Transship Corp is the first and only automated

freight forwarding platform that is focused on
international shipments of full container loads of
perishable goods. All the
automation that was
mentioned above is what
Transship has managed
to develop and
implement. The
pandemic has opened
many company’s eyes as
they evaluate improving
efficiencies in their
supply chain. As a
result, companies such
as Tyson Meats, UNFI
and Oatly have all
approved Transship as a
vendor. The automation
and digitalization of

Amit Hasak
freight forwarding is
here and Transship is
leading the way.
Transship Corp LLC | CEO
02 www.tycoonsuccess.com
39
 Asokan Ashok

42 December 2022
 UnfoldLabs: Revolutionary Product
Development Company

nfoldLabs is a revolutionary products and communication to make product users and our
services company based in San Diego, customers happy.
California that promotes innovation and
creativity, thus helping the company find easy Employees, Products & Services are
solutions in solving daily life issues with technology. Real Assets
Our exclusive and innovative products, work culture,
UnfoldLabs’ employees and customers play an
and enthusiastic team makes our customers crave to
important role in every step of our journey. Our
work with us. The organization was set up in 2015 by
team is outstanding with creative ideas and takes a
entrepreneurial and innovation leadership experts to
crucial role in the company’s long-standing success.
bring creative solutions to the world.
We have an open culture where employees are free
For us, the future of technology means designing to express their innovative ideas.
solutions that consider the wants and needs of
MySecureME (innovative mobile device
customers and the market. Our team is focused on
management solution), MyFamily (digital parenting
design, innovation, and strategic products and
platform), and SecureME (Android kiosk-mode
solutions to ensure a high level of success. With a
launcher) are a few of the amazing and strategic
clear grasp of what our clients want and a willingness
products from UnfoldLabs that was implemented
to push the boundaries even further, we aim to provide
collaboratively by team and customers.
a fantastic and proactive experience for them.
Our solutions have received great and positive
For our product development process, customer issues responses from customers at launch. One of our
are the most important design factor for innovation. apps, unfoldQuotes (quotes app), surprised us by
We've got a great group of people who bring out the receiving a large number of downloads - nearly 10K
best in each other and work together to provide within a month after launch.
high-quality solutions. Many satisfied customers have
helped us expand over the years by providing
Asokan Ashok: Leadership Towards
Success
excellent solutions that match their needs.
CEO Asokan Ashok strongly believes in “Great
Futuristic Plans & Developments
Learning Culture Always Builds a Great Company.”
UnfoldLabs is there for you with its leading-edge With that background and aspiration, the team is
state-of-the-art products. The company was founded built for innovation, success, technology, strategic
with a mindset of strategic product development in the thinking, and empowerment. UnfoldLabs focuses
areas of mobile, cloud, and software platform on real-world user problems and then creates
technologies that are cutting edge. We focus on solutions that are simple, easy to access, and
creating top products and solutions that are innovative user-friendly. Continuous learning keeps the team
with futuristic technologies, such as optimizing mobile updated with trends that helps in developing
devices, having your data protected, or printing innovative products and solutions. The company
precious moments. culture comes into actuality when teams in the
organization actively engage and collaborate.
Today, UnfoldLabs has become one of the leading
technology companies in America and has
receivedquite a few prestigious awards, as well as
developed many creative products. We strive to deliver
a proactive and amazing experience by understanding
whatour customers exactly want. Our team focuses on
providing positive customer experiences and excellent

43 December 2022