The objective of this research is to determine which types of social media posts, whether text-based content or media, best encourage customer engagement online. It also aims to examine what factors influence customer engagement and analyze the relationship between social media marketing efforts and increased customer engagement.
The objective of this research is to determine which types of social media posts, whether text-based content or media, best encourage customer engagement online. It also aims to examine what factors influence customer engagement and analyze the relationship between social media marketing efforts and increased customer engagement.
The objective of this research is to determine which types of social media posts, whether text-based content or media, best encourage customer engagement online. It also aims to examine what factors influence customer engagement and analyze the relationship between social media marketing efforts and increased customer engagement.
1. To find out which types of posts: content or media type
encourage customer online engagement. 2. To examine the factors that influence customer online engagement. 3. To analyze the relationship between social media marketing and customer engagement