RIIQUA601E Project Portfolio

PROJECT
PORTFOLIO
STUDENT VERSION
RIIQUA601E
ESTABLISH AND MAINTAIN A
QUALITY SYSTEM
RIIQUA601E ESTABLISH AND MAINTAIN A QUALITY SYSTEM
CONTENTS
Section 1: Quality system frameworks 5
Section 2: Quality system monitoring 13
Section 3: Quality system evaluation 15
© Sydney City College of

R T O : 45203 C R I C O S : 03620C Date Revision date Version
Management Pty Ltd
File Name: RIIQUA601E Student Assessment Page 3 of 18
July 2022 July 2023 1.0
Student name:
Assessor:
Date:
Business this assessment

is based on and the two
applicable projects:

Management Pty Ltd
July 2022 July 2023 1.0
SECTION 1: QUALITY SYSTEM FRAMEWORKS
If you are completing this in your RTO, use the information from the Simulation Pack. If you are
completing this for workplace projects, use the information as instructed in your student
assessment tasks.
Complete this section for project 1
PROJECT 1: Include name of the Project
Project information
Confirm the project to be
completed based on your
review of the information.
Legislation and codes of

practice
Outline legislation and
codes of practice that apply
to quality systems.
Please note you only need
to complete this section
here in Project 1 as it
applies to both projects.

Management Pty Ltd
July 2022 July 2023 1.0
Quality issues and trends

Based on your review of
quality statistics and
records, identify at least
three existing/potential
quality issues.
List these and explain their
impact.
Quality system
documentation
List the documents that
inform project quality
management. For each
document, explain how it
informs project quality
management.
Outline the overall goals and
objectives for quality as per
the documentation you have
reviewed.
Quality management plan

template
You are to develop your
quality management plan
template which is to include
the minimum requirements
as specified in activity 2 in
your student assessment
tasks.
Include the title of your
here and attach it to your
Portfolio. Please note that
you only need to develop
the template once i.e., here
in Project 1, but you will use
this template to develop the
quality management plans

Management Pty Ltd
July 2022 July 2023 1.0
for each project.

for project 1
Develop your quality
management plan for
project 1. Include the title of
your plan here and attach it
to your Portfolio.
Presentation
Develop a presentation
based on your work and
attach it to your Portfolio.
Please see the instructions
in your student assessment
tasks for further details.
You will need to provide this
presentation to your team.
presentation here.
Attach:
Quality management plan template ☐
Quality management plan – project 1 ☐

Management Pty Ltd
July 2022 July 2023 1.0
Complete this section after the meeting with your team.
Feedback
Include the feedback your
received from your team on
issues associated with the
quality management
framework and specific plan.
What do you need to
resolve/improve? Provide
your response and updated
documents as relevant.
Attach:
Updated quality management template/plan as
☐
relevant

Management Pty Ltd
July 2022 July 2023 1.0
Complete this section for project 2. If you are completing this in your RTO, use the information from
the Simulation Pack to complete the project. If you are completing this for workplace projects, use
the information as instructed in your student assessment tasks.
Project information
Confirm the project to be
completed based on your
review of the information.
Legislation and codes of

practice
Outline legislation and
codes of practice that apply
to quality systems.

Management Pty Ltd
July 2022 July 2023 1.0
Quality issues and trends

Based on your review of
quality statistics and
records, identify at least
three existing/potential
quality issues.
List these and explain their
impact.
Quality system
documentation
List the documents that
inform project quality
management. For each
document, explain how it
informs project quality
management.
Outline the overall goals and
objectives for quality as per
the documentation you have
reviewed.

template
You are to develop your
template which is to include
the minimum requirements
as specified in activity 2 in
your student assessment
tasks.
here and attach it to your
Portfolio. Please note that
you only need to develop
the template once i.e., here
in Project 1, but you will use
this template to develop the
quality management plans

Management Pty Ltd
July 2022 July 2023 1.0
for each project.

for project 1
Develop your quality
management plan for
project 1. Include the title of
your plan here and attach it
to your Portfolio.
Presentation
Develop a presentation
based on your work and
attach it to your Portfolio.
Please see the instructions
in your student assessment
tasks for further details.
You will need to provide this
presentation to your team.

presentation here.
Attach:
Quality management plan template ☐
Quality management plan – project 2 ☐

Management Pty Ltd
July 2022 July 2023 1.0
Complete this section after the meeting with your team.
Feedback
Include the feedback your
received from your team on
issues associated with the
quality management
framework and specific plan.
What do you need to
resolve/improve? Provide
your response and updated
documents as relevant.
Attach:
Updated quality management template/plans as
☐
relevant

Management Pty Ltd
July 2022 July 2023 1.0
SECTION 2: QUALITY SYSTEM MONITORING
Complete this section for project 1.
Quality system monitoring

Based on your review of the
information on quality
activities, discuss issues
identified i.e., inadequacies
in the system.
What actions do you need to
take to address these
issues? Identify at least two.
Email
Draft an email to your team
advising of the issues and
the resources that will be
used to resolve these
issues.

Management Pty Ltd
July 2022 July 2023 1.0
Quality system monitoring

Based on your review of the
information on quality
activities, discuss issues
identified i.e., inadequacies
in the system.
What actions do you need to
take to address these
issues? Identify at least two.
Email
Draft an email to your team
advising of the issues and
the resources that will be
used to resolve these
issues.

Management Pty Ltd
July 2022 July 2023 1.0
SECTION 3: QUALITY SYSTEM EVALUATION
Complete this section for project 1.
Evaluation
You are required to provide
an evaluation of the quality
system established for this
project.
Consider:
 To what extent has the

quality system met the
required organisational
goals and objectives as
you defined at the
outset.
 Improvements that
could be made to the
system.
 The extent to which

legislative and code of
practice are met by the
quality system
introduced.
Provide your evaluation
here.

Management Pty Ltd
July 2022 July 2023 1.0
Maintain a quality
management system
Attach proof of your quality
management system to this
section of the portfolio
(screen shots of logical
folders with correctly filed
documents).
Reflection
As part of your evaluation of
the quality system, you are
to include your own
reflections.
Write down two of your own
values and principles that
you consider are vital to
perform work.
Consider if these conflicted
with the values and needs of
a client, taking into account
that the client has the
ultimate power as they pay
the bills!
What values and needs of a
client could conflict with
yours? How would you
resolve this?

Management Pty Ltd
July 2022 July 2023 1.0
Evaluation
You are required to provide
an evaluation of the quality
system established for this
project.
Consider:
 To what extent has the

quality system met the
required organisational
goals and objectives as
you defined at the
outset.
 Improvements that
could be made to the
system.
 The extent to which

legislative and code of
practice are met by the
quality system
introduced.
Provide your evaluation
here.
Maintain a quality
management system
Attach proof of your quality
management system to this
section of the portfolio
(screen shots of logical
folders with correctly filed
documents).
Reflection

Management Pty Ltd
July 2022 July 2023 1.0
As part of your evaluation of

the quality system, you are
to include your own
reflections.
Write down two of your own
values and principles that
you consider are vital to
perform work.
Consider if these conflicted
with the values and needs of
a client, taking into account
that the client has the
ultimate power as they pay
the bills!
What values and needs of a
client could conflict with
yours? How would you
resolve this?

Management Pty Ltd
July 2022 July 2023 1.0

RIIQUA601E Project Portfolio

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PROJECT

ESTABLISH AND MAINTAIN A

© Sydney City College of

Business this assessment

© Sydney City College of

SECTION 1: QUALITY SYSTEM FRAMEWORKS

PROJECT 1: Include name of the Project

Legislation and codes of

© Sydney City College of

Quality issues and trends

Quality management plan

© Sydney City College of

for each project.

Quality management plan

Quality management plan – project 1 ☐

© Sydney City College of

Complete this section after the meeting with your team.

© Sydney City College of

PROJECT 2: Include name of the Project

Legislation and codes of

© Sydney City College of

Quality issues and trends

Quality management plan

© Sydney City College of

for each project.

Quality management plan

Include the title of your

Quality management plan – project 2 ☐

© Sydney City College of

Complete this section after the meeting with your team.

© Sydney City College of

SECTION 2: QUALITY SYSTEM MONITORING

Complete this section for project 1.

PROJECT 1: Include name of the Project

Quality system monitoring

© Sydney City College of

PROJECT 2: Include name of the Project

Quality system monitoring

© Sydney City College of

SECTION 3: QUALITY SYSTEM EVALUATION

Complete this section for project 1.

PROJECT 1: Include name of the Project

 To what extent has the

 The extent to which

© Sydney City College of

© Sydney City College of

PROJECT 2: Include name of the Project

 To what extent has the

 The extent to which

© Sydney City College of

As part of your evaluation of

© Sydney City College of

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