The Future

Belongs to the
Innovators
Lead your organization to success
with intelligent experiences for your
customers and employees.
Contents
3 Introduction

4 Five technology trends organizations need to address

5 New data is being generated at a rapid pace

7 Employees want the flexibility to work from anywhere

8 Organizations must increasingly simplify processes

and infrastructure to save money and time

10 Employees want meaningful work while, at the same

time, pressure to go to market faster is increasing

12 Employees and customers expect organizations

to use sustainable business practices

13 Creating the future your customers and employees deserve

2
Introduction
The world is changing fast and those changes
are creating opportunities and challenges
in equal measure. Customers now expect
personalized experiences in addition to cutting-
edge products and services. Leadership needs to
simultaneously reduce the budget and improve
productivity. Employees want the flexibility to
work in any location and on any device.
Your organization is depending on you to lead
the effort to make each of these goals a reality,
and the most secure and efficient technology
makes them possible.
Organizations have already adapted and begun
to thrive, by taking actions such as enabling
flexible work and digitizing processes. But new
challenges have emerged. Your organization
must continue to move forward to differentiate
and confidently evolve—and take advantage
of all the opportunities that lie ahead. In our
hyper-distributed world, the future belongs to
the innovators equipped to adapt and thrive
wherever new opportunities arise.

3
Five Technology Trends Organizations Need to Address
You can only lead your organization into the future if you understand the current trends and
expectations. Here are five technology trends your organization needs to address to move
forward and grow.

01 02 03 04 05
New data is being Employees want the Organizations must Employees want Employees and
generated at a rapid flexibility to work increasingly simplify meaningful work customers expect
pace. from anywhere processes and while, at the same organizations to use
infrastructure to time, pressure to go sustainable business
save money to market faster is practices
and time. increasing

4
01 New data is being generated
at a rapid pace.

With the ever-growing number of devices and

digital processes, the amount of data is expected to
continue to increase. With that increasing number of
devices comes a gigantic increase in the amount of
data an organization must handle. Volume is only one
part of the burden, as more data is created in hyper-
distributed locations and from increasingly hyper-
15 BILLION
devices by 2029
connected sources.
If organizations are to lead their industry and seize
the opportunities ahead, they must recognize data
as the fuel which powers change. Insights gleaned
from the data can be turned into new products, new
experiences for both customers and employees, and

5
even new business models. Some organizations have even
discovered entirely new industries from the insights gained
from analytics.
Successfully managing this level of complex data is not
an easy task. A Dell Technologies study reveals that 49%
of ITDMs are concerned that the opportunity to become
a data-driven organization will pass them by, and 44% of
ITDMs say they don’t know what tools to invest in to cope
with the data deluge.1
It’s time to act. You must lead the drive to transform your
organization into a more connected, automated, intelligent
and agile organization.

A CT I O N P L A N
Simplify your edge.

To find the opportunity in your data, you need to be

able to act on the data at the source, which is at the
edge. According to Dell Technologies Research, 31%
of organizations say edge computing enables scaling
modernization and innovations across processes and
locations.2 When you can leverage data in a timely
manner, you can generate insights faster, which allows
you to bring innovation to customers more quickly.
This level of speed and innovation is only possible with
simple, secure and consolidated infrastructure at the
edge. By having the right technology at the edge, you
can connect data to actionable intelligence to redefine
customer and employee experiences while transforming
products, organizational models and industries.

6
02 Employees want the flexibility
to work from anywhere
Your employees are your biggest asset. In the
Dell Technologies Breakthrough survey, 40% of
respondents said they want their leaders to provide
better ongoing commitment to a flexible work
model and the practicalities of making it successful.
Organizations that do not provide flexibility for
employees within their roles and responsibilities are
likely to lose top talent to other companies that do.
Your organization can empower employees to
work when and where they are most creative
and productive and increase retention—56% of
surveyed organizations implementing hybrid work
reports increased employee satisfaction.3
ACT I O N P L A N :
Create a modern IT environment.
Creating a flexible work policy is just the first
56% step. You must then provide the technology
and environment that delivers the efficiency,
flexibility and resiliency needed for employees
to get their work done from any location on
any device.
If your organization is struggling to provide a
modern digital environment, you aren’t alone.
Empowering employees to work remotely
of organizations reported increased
is an area that well over 86% of surveyed
employee satisfaction after
organizations are struggling with—and for
implementing hybrid work.
nearly all of them, technology is the answer.4
7
03 Organizations must increasingly simplify processes
and infrastructure to save money and time

Your organization is constantly reacting to

change—new customer expectations, new
use cases, new market conditions. As an IT
leader, you must provide your organization
with the agile and flexible IT environment
needed to handle this level of change. The
previous model of outright purchasing
the infrastructure for an on-premises
environment limits your ability to innovate.
“Across core technology areas ... there
is a clear need for a broad ecosystem
where both public cloud and traditional
infrastructure are integrated. We are
now clearly in a multi-cloud, distributed
world where the big challenges can
no longer be solved by a single data
center, cloud, system or technology,”
—John Roese, Dell Technologies Global Chief Technology Officer.

8

By the time businesses scale the environment
to meet new business needs, which often
takes weeks or even months, the organization
has often lost the opportunity. Employees
can become frustrated at not having the right
technology at the right time to perform their
roles, which can cause them to lose their
passion and momentum for innovation.
Organizations still relying only on on-premises
and legacy infrastructure are likely to fall
behind competitors that have flexible paths to
continuously stay modern with technology.
ACT I O N P L A N :
Deliver simple multi-cloud and as-a-Service experiences.
Choose a trusted partner that enables you to
deliver a seamless cloud experience anywhere
it’s needed in your organization. With an as-a-
Service consumption model, your organization
pays only for the infrastructure needed and can
scale technology rapidly. You can meet evolving
needs without paying for infrastructure before
it’s needed.
“Across core technology areas – edge, private
mobility, data management and security – there
is a clear need for a broad ecosystem where
both public cloud and traditional infrastructure
are integrated. We are now clearly in a
multi-cloud, distributed world where the big
challenges can no longer be solved by a single
data center, cloud, system or technology,”
according to John Roese, Dell Technologies
Global Chief Technology Officer.
Those who have invested in as-a-Service
adoption are also more likely to report the ability
to collaborate more effectively (48% vs 36%),
improve innovation (54% vs 43%) and increase
productivity (58% vs 52%).3
9
04 Employees want meaningful work while, at the same
time, pressure to go to market faster is increasing

Employees want a challenging work

environment where they can build their
You need to prioritize your employee
experience to attract and retain top talent.
skills and talents. According to a Dell But at the same time, your organization
Technologies study, 69% of respondents
said they would look forward to learning
faces pressure to reduce time-to-market
and cut costs. Many of the processes and
Repetitive
tasks can likely
new, sought-after skills and technologies tasks that fill your employees’ days are
and/or focusing on more strategic repetitive—and can likely be handled by
opportunities to elevate their role.5 today’s intelligent technology.
be handled by
today's intelligent
technology.
69% of respondents are interested
in learning new skills.

10
ACT I O N P L A N :
Embrace automation.

By embracing automation for repetitive tasks,

organizations can get more done in less
time. Additionally, a new Dell Technologies
study found that 82% of ITDMs believe their
organization can mitigate human errors by
automating more.6
When you automate repetitive tasks, your
employees have more time to devote to
creative tasks that are the cornerstone of
innovation. Automation also helps organizations
manage increasing expectations and scaling
requirements.
Automation must be approached thoughtfully.
Organizations must create processes and
technology to balance the work that people
do and the work that machines do. By using
modern technology solutions, organizations
can save time and resources, elevate security
and let people innovate with data in new ways.

11
05
Many customers make buying
Employees and customers expect organizations
to use sustainable business practices

ACT I O N P L A N
Embrace sustainability through innovation.
decisions and employees make
career decisions based on an
organization’s sustainability
practices. They also expect higher
accountability for corporate social
responsibility initiatives.
Organizations that do not prioritize
sustainability are likely to fall behind
competitors both in revenue and
employee retention. Additionally,
organizations can lose trust and
brand reputation for widely reported
poor sustainability practices.
Sustainability means taking
responsibility for the impact your
business has on the environment
to support present and future
generations to come. Businesses
who have an established strategy
and goals to address the most
pressing environmental issues
society is facing will lead.
The most meaningful and effective
sustainability strategies are those
that align with your organization's
core business, values and goals,
and are based on insights from
your employees and customers on
where they would like to see you
focus your efforts. Center your
innovations where your company
has the biggest opportunity and
responsibility to activate change.
For example, to prevent excess
consumption and waste, choose
flexible technology procurement
models that let you acquire/
consume only what you need and
reduce your IT carbon footprint.
Organizations should also consider
the technology they invest in.
Devices and infrastructure created
with sustainable materials and
energy efficiency at the core will
have a reduced environmental
impact. Look for partners who
offer services to responsibly reuse
and recycle retired technology with
the potential to provide value back
which can be reinvested in new
technology.

12
Creating the future
your customers and
employees deserve
While technology has always been the cornerstone
of innovation, its role is even more important now.
In a hyper-distributed world, building your next
breakthrough requires the ability to innovate from
anywhere. Modern devices, software and infrastructure
are essential to delivering the innovative experiences
your customers and employees expect.
On-premises, in the public cloud, or at the edge,
Dell Technologies and Intel work together to ensure
optimal performance across a broad range of
workloads. Intel’s data-centric portfolio is built on
decades of application optimizations, designed to help
your business move faster, store more, and process
everything from edge to cloud.
With Dell Technologies end-to-end intelligent solutions,
you can simply, securely and responsibly accelerate
innovation to build your competitive breakthrough.
Your employees and customers are waiting.

Let's get started.

13
Disclaimers:
1. Disclaimer: Based on recent global survey commissioned by
Intel and Dell, “Manufacturers’ Perspectives on Modernizing with
Edge Computing and 5G,” May 2021. Results based on the survey
of 350 respondents. Half of whom were in IT management roles
and half in manufacturing management roles, including operations,
engineering and production/manufacturing — referred to in this
paper as “Production leaders.” The survey spanned six countries,
with respondents as follows: 75 in the United States, 50 in Brazil,
50 in the United Kingdom, 50 in Germany, 50 in France and
75 in China. Actual results will vary. Full report: https://www.
delltechnologies.com/asset/enus/ solutions/businesssolutions/
industry-market/manufacturersperspectives-on-modernizingwith-
edge-computing-and-5g.pdf
Copyright © 2022 Dell Inc. or its subsidiaries. All Rights Reserved. Dell Technologies, Dell, EMC, Dell EMC and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
2. Disclaimer: Based on recent global survey commissioned by Intel
and Dell, “Work from anywhere: Empowering the future of work,”
June 2021. Results based on a survey of 2,000 global respondents.
Actual results will vary. Full report: https://www.delltechnologies.
com/asset/enus/solutions/business-solutions/briefs-summaries/
dell-empoweringthefuture-of-work.pdf
3. Disclaimer: Based on a recent study commissioned by Intel,
VMware and Dell, “VB Hybrid Work Global eBook: Empowering the
futur of work”, May 2021. Results based on survey of 2000 ITDMs
from organizations across public and private sectors with specific
focus on financial and educational organizations, conducted by
Vanson Bourne, between May and June of 2021. Actual Results will
vary. Full Report: https://www.delltechnologies.com/asset/en-us/
solutions/businesssolutions/briefs-summaries/dell-empowering-
the-future-of-work.pdf
4. Source: “ESG Research Report: Data Infrastructure Trends:
Accelerating IT Operations in the Era of the Distributed Cloud”
November 2021
5. Source: Dell Technologies, The Breakthrough Study, April 2022.
www.dell.com/breakthrough Base: All respondents (10,500)
6. Source: Dell Technologies, The Breakthrough Study, April 2022.
www.dell.com/breakthrough Base: ITDMs (2,625)